דרושים Technical Account Manager ב-Australia

• Oversee day-to-day facilities operations, including both hard and soft services (e.g., maintenance, janitorial, events, catering, etc.).
  

• Manage small- to medium-scale facilities projects, ensuring timely delivery within scope and budget.
  

• Foster a proactive service culture, ensuring prompt and effective resolution of workplace maintenance and service issues.
  

• Regularly visit regional offices to audit performance and ensure consistency in service quality.
  

• Develop, manage, and report on both expense and capital budgets, in close collaboration with Finance.
  

• Act as a primary liaison with a variety of stakeholders including Security, HR, IT, Procurement, Real Estate, Space Planning, Design & Construction, EH&S, Legal, and Brand teams.
  

• Partner with business unit leaders and third-party vendors to ensure efficient and safe workplace operations.
  

• Identify and drive initiatives to enhance service delivery, reduce costs, and optimize operational performance.
  

• Develop and implement standardized facilities management practices and tools to ensure consistency and efficiency across all regional locations.
  

• Excellent interpersonal and communication skills, with a strong service-oriented mindset.
  

• Proven ability to influence without authority and collaborate across diverse functional groups.
  

• Financial acumen with experience in facilities budget development and oversight.
  

• Demonstrated success managing teams across multiple locations.
  

• Trusted and persuasive communicator who can build strong relationships with senior leaders, team members, and external vendors.
  

• Experience managing facilities within fast-paced, technology-driven environments.
  

• Proactive and results-oriented with a high level of accountability and follow-through.
  

• Skilled in vendor management with a focus on performance and customer satisfaction.
  

• BA/BS degree preferred in Facilities Management, Hotel Management, Mechanical/Electrical Engineering, Architecture, Design, or Business Administration.
  

• 7+ years of facilities management experience, ideally in a technology company setting.
  

• 5+ years of people management experience (direct or indirect), with demonstrated leadership in dynamic office environments.
  

• Ability and willingness to travel frequently across regional office sites.
  

Key Responsibilities

Strategic Leadership:

· Develop & execute eBay Australia’s shipping & logistics roadmap, prioritizing cross-border efficiency and scalability.

· Lead carrier negotiations (domestic: AusPost, StarTrack, Toll; international: DHL, FedEx, UPS, regional specialists) for competitive rates, service levels, and innovation.

· Design solutions for complex international logistics challenges (customs clearance, duties/taxes, tracking, returns).

Operational Excellence:

· Manage day-to-day logistics performance across B2C, C2C, and B2B channels, focusing on delivery speed, cost, and reliability KPIs.

· Oversee cross-border compliance (Australian Border Force, AQIS, GST regulations) and risk mitigation.

· Work with Product/Tech teams to enhance shipping tools, tracking visibility, and seller integration.

· Advise Commercial teams on logistics-driven growth opportunities (e.g., new international corridors).

· Support Customer Service with escalation resolution and root-cause analysis for delivery failures.

Data-Driven Innovation:

· Analyze shipping data (costs, transit times, damage rates) to identify trends, inefficiencies, and improvement areas.

· Pilot new technologies (e.g., AI-driven routing, blockchain customs docs) and last-mile solutions.

· Optimize returns logistics & reverse supply chains for international items.

· Lead a team of logistics specialists; mentor talent and foster a culture of continuous improvement.

· Build trusted relationships with carriers, 3PLs, customs brokers, and internal stakeholders (Sales, Marketing, Finance).

Responsibilities

• General Manager (GM) for eBay Commerce Australia Pty. Ltd. (eCA), eBay’s regulated Australian payments entity. Represent eBay externally with regulators, government officials and industry bodies.

• Drive the development of regulatory frameworks to comply with the Australian Financial Services Licence including governance, policies and controls, operational risk management, safeguarding funds and regulatory reporting.

• Define and implement a strategy to deliver strong, clear governance across eCA as required by external regulations and internal eBay policies.

• Lead eCA Board meetings (agenda, materials, and minutes). Ensure the Board is fully equipped to supervise the business of the entity and its financial affairs.

• Develop detailed understanding and aligned plans for all activities performed by the entity to anticipate and mitigate risks.

• Chair management meetings, monitoring and urgently closing out issues across the entity. Foster a culture of learning to drive continual improvements.

• Supervise service levels as detailed in eBay Support Agreements and external contracts. Champion improvements to service levels across eBay and key 3rd parties through predefined channels.

• Act as a key representative for eCA for audits & ensuring detailed planning and preparation ahead of time and Management Action Plans are completed. Work with Enterprise Risk Management as part of the ERM monitoring program.

• Stay ahead of financial services & regulatory requirements, advising the business on opportunities and risks from a changing payment landscape.

• Deeply understand the regulatory requirements on eBay’s product design. Integrate cross functionally, working closely across Legal, Compliance, Tax, Privacy, Sourcing, Auditors, Finance, Product, Risk, Payments, and senior management to ensure current regulatory requirements are understood as they apply to eBay and fulfilled with future requirements adequately planned for.

Job Requirements

• Ability to work in a dynamic, fast paced environment and to influence cross functionally, act quickly, and conclusively with outstanding attention to detail.

• Effective executive level communicator with strong diligence, documentation, and executional follow through.

• Sound experience working with regulators and expertise in payments/ financial services with an ability to apply regulatory requirements to functional applications.

• Commercial outlook with ability to assess comprehensive impacts to the business.

• Strategic and creative problem solver with self-confidence, ‘can do’ attitude, sound judgement and a good sense of humour.

• Consistent track record leading sophisticated projects across large and distributed organisations.

• Ability to thrive in a fast-paced, dynamic environment, comfortable leading with ambiguity

• Highly collaborative and a standout colleague.

Experience and Qualification

• Completed a Bachelor’s Degree or equivalent in Banking, Finance, Accounting or other relevant areas.

• Worked with a company which has an AFSL (or an authorised representative of an AFSL). Responsible Manager experience is must-have .

• Experience in financial product advice, including drafting financial services guides, product disclosure statements (or like offer documents), merchant terms and conditions, overseeing the provision of financial product advice in relation to payment facilities on a day-to-day basis, or the development of advice templates,

• Experience in financial/remittance services, including reviewing application / onboarding requirements, attending to funds settlement processes, configuring payment gateways, attending to transaction processing, or assisting merchants / clients to maintain compliance with payment card network rules and regulations.

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in online sales, business development, and managing digital advertising campaigns.

• 2 years of experience working in media account management.
• Experience in campaign management, YouTube/video advertising and performance advertising using the Google Ads platform.
• Ability to deliver results in a fluid environment.
• Excellent organisational, stakeholder management and problem-solving skills.

• As Intel continues to transform the technology world through ground-breaking innovation and a customer-centric approach, working with our OEM partners in bringing this innovation to end-customers is one of the most important parts of the process.

• We are looking for a Sales Development Manager based in Australia to drive our OEM Consumption Revenue, Business Development engagement and Go To Market collaboration with leading Global PC Client and Datacenter OEMs, their customers and our joint partners.

• The Sales Development Manager plays a key role orchestrating resources between Country and Regional APJ teams to drive our Go To Market efforts. Reporting to the GM of Global Accounts, APJ, this Commissioned role will be responsible for driving deep engagement with covered OEM accounts in ANZ and will be accountable for Consumption Revenue for the region.

The role will focus on:

• Building and aligning a joint GTM strategy with select OEM Partners in ANZ

• Focused on scaling adoption of Intel PC Client and Datacenter products in the region

• Driving business acceleration through Sales programs and Marketing demand generation efforts in a way that is mutually beneficial for our customers and Intel

• The SDM will also partner closely with peer SDM leads in other countries to drive regional and global collaboration.

• Key stakeholders for success will include the APJ Regional SDMs, ANZ Country Manager, Partner Sales Alliance Managers, Country Account Executives and Technical Solution Specialists.

• This is a commissioned sales position on the Global Accounts Team in APJ, a tightly knit high performance team responsible for Intel's business with some of its largest global customers.

• The role will operate in a multi-cultural, inclusive and welcoming environment that has fostered amazing careers and is at the forefront key business motions at Intel.

Responsibilities May Include But Not Be Limited To

• Developing a Country GTM strategy for Intel's business growth with select OEMs in ANZ, working closely with the broader Intel sales team in APJ, pricing and supply teams and business unit stakeholders.

• Expanding Intel's route to market with OEM including identifying new Cosell opportunities for differentiated technologies by building relationships with country sales, business development, and key partner leads

• Influencing the Intel hardware and software roadmap to meet customer/partner needs by presenting field insights to technical and product experts

• Scaling global sales programs across key product portfolios

• Executive alignment and management internally and with OEM customer

• Driving segment level strategies to maximize sales of Intel's products and platforms

• Effective use of the sales and marketing tools that are available as part of our strategic alliance with OEMs

In addition to the qualifications a successful candidate will demonstrate:

• Self-starter, entrepreneurial

• Prior sales experience in managing multinational alliances and partnerships

• Demonstrated cross-functional team collaboration across teams

• Clear and confident communicator to a range of audiences from Sales / Product VPs, Directors to their teams

• The candidate should be able to appreciate and articulate the value of Intel's Client (PC) and DCAI (Data Centre and AI) products and platforms

Minimum qualifications:

• Bachelors degree in Business, Marketing, Engineering, Computer Science or relevant subject area

• Minimum of 7+ years of sales experience, with at least 3-5 years in managing alliances and partnerships

• Prior experience in Large account sales will be an added advantage

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in product management or a related technical role.
  
• 2 years of experience in taking technical products from conception to launch.

• 8 years of experience in product management and launching consumer-facing products.
• Experience with products that have a measurable impact on user growth, engagement, or business generation.
• Ability to think and design while maintaining focus on business outcomes.
• Ability to work in a cross-functional, collaborative environment across different time zones.
• Excellent communication and stakeholder management skills, with the ability to balance technical, business, and organizational perspectives.
• Excellent problem-solving and investigative skills, with the ability to evolve product strategy based on research, data, and industry trends.

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in product management or a related technical role.
• 2 years of experience in taking technical products from conception to launch.
• Experience in building consumer-facing products.

• 8 years of experience in product management, launching and scaling consumer-facing products.
• Experience with photo and video products or services.
• Experience with working cross-functionally with engineering, User Experience/User Interface (UX/UI), and other stakeholders on landing consumer-facing products.
• Knowledge of Artificial Intelligence (AI) and machine learning technologies.
• Excellent problem-solving, organizational, and investigative skills, with the ability to evolve product strategy based on research, data and industry trends.
• Excellent communication and presentation skills (e.g., writing Product Requirement Documents (PRDs) and strategy documents, building and delivering presentations to leadership).