מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
דרושים Assoc Specialist Cs Engagement ב-West Pharma ב-South Korea, Seoul
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Assoc Specialist Cs Engagement ב-South Korea, Seoul והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו West Pharma. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
South Korea
Seoul
נמצאו 2 משרות
29.06.2025
WP
West Pharma Associate Specialist Customer Success Engagement South Korea, Seoul
תיאור:
Work Experience
Essential Duties and Responsibilities
- Providing differentiating service for Strategic Accounts, owning our customers journey
- Aligning with Global counterparts to create one global customer experience
- Serving as SPOC for all customer relationship matters within the assigned accounts
- Identifying key customer stakeholders and contribute to developing strategies to build trusted advisor relationships with them
- Maintaining a regular interaction with assigned accounts to proactively identify potential issues and suggest additional potential opportunities
- Striving for Customer Experience Improvement in close cooperation with Digital Customer Experience unit
- Sustaining a sense of urgency across the organization to solve customer issues
- Customer Satisfaction, as measured by NPS (Net Promoter Score)
- Handling daily customer interactions professionally and patiently by phone and email
- Working closely with Technical Customer Support and Sales Account Managers including participation in business reviews, customer specific projects, supply chain meetings etc
- Informing customers of interruptions to order schedule and review next best outcome together.
- Assisting in providing reporting to customer: open order schedules, forecast, lead time reports, and sales history, following up on transport queries, Track and Trace
- Managing deviation agreements
- Assisting in resolving invoicing discrepancies with internal AR
- Process owner for Customer Dialogue whilst still maintaining common sense approach to simple tasks
- Other duties as assigned
Additional Responsibilities
- Bachelor’s degree or completed vocational training (apprenticeship)
Work Experience
- Up to 2 years of experience in client services or customer services
- Prefer 1-2 years’ direct experience in customer interaction roles
- Knowledge or experience with ERP tools like SAP with S&D module
Preferred Knowledge, Skills and Abilities
- Working knowledge of MS Office or the willingness to learn it quickly
- Highly proficient in written and spoken English and one further language of our business areas
- Ability to deliver great customer experience and to be invigorated by constant personal interaction
- Strong communication skills
- Strong people skills – approachable, good listener, empathetic
- Strong learning capacity
- Ability to work independently in global environment
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Able to comply with the company’s safety and quality policies at all times
Additional Requirements
- Communication, quick decision making, interpreting data, reading or writing, public speaking -- must be able to express or exchange ideas with team members
- Must be able to understand direction and adhere to established procedures
Expand
משרות נוספות שיכולות לעניין אותך
10.05.2025
WP
West Pharma Assoc Specialist CS Engagement South Korea, Seoul
תיאור:
Work Experience
Essential Duties and Responsibilities
- Providing differentiating service for Strategic Accounts, owning our customers journey
- Aligning with Global counterparts to create one global customer experience
- Serving as SPOC for all customer relationship matters within the assigned accounts
- Identifying key customer stakeholders and contribute to developing strategies to build trusted advisor relationships with them
- Maintaining a regular interaction with assigned accounts to proactively identify potential issues and suggest additional potential opportunities
- Striving for Customer Experience Improvement in close cooperation with Digital Customer Experience unit
- Sustaining a sense of urgency across the organization to solve customer issues
- Customer Satisfaction, as measured by NPS (Net Promoter Score)
- Handling daily customer interactions professionally and patiently by phone and email
- Working closely with Technical Customer Support and Sales Account Managers including participation in business reviews, customer specific projects, supply chain meetings etc
- Informing customers of interruptions to order schedule and review next best outcome together.
- Assisting in providing reporting to customer: open order schedules, forecast, lead time reports, and sales history, following up on transport queries, Track and Trace
- Managing deviation agreements
- Assisting in resolving invoicing discrepancies with internal AR
- Process owner for Customer Dialogue whilst still maintaining common sense approach to simple tasks
- Other duties as assigned
Additional Responsibilities
- Bachelor’s degree or completed vocational training (apprenticeship)
Work Experience
- Up to 2 years of experience in client services or customer services
- Prefer 1-2 years’ direct experience in customer interaction roles
- Knowledge or experience with ERP tools like SAP with S&D module
Preferred Knowledge, Skills and Abilities
- Working knowledge of MS Office or the willingness to learn it quickly
- Highly proficient in written and spoken English and one further language of our business areas
- Ability to deliver great customer experience and to be invigorated by constant personal interaction
- Strong communication skills
- Strong people skills – approachable, good listener, empathetic
- Strong learning capacity
- Ability to work independently in global environment
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Able to comply with the company’s safety and quality policies at all times
Additional Requirements
- Communication, quick decision making, interpreting data, reading or writing, public speaking -- must be able to express or exchange ideas with team members
- Must be able to understand direction and adhere to established procedures
Expand
תיאור:
Work Experience
Essential Duties and Responsibilities
- Providing differentiating service for Strategic Accounts, owning our customers journey
- Aligning with Global counterparts to create one global customer experience
- Serving as SPOC for all customer relationship matters within the assigned accounts
- Identifying key customer stakeholders and contribute to developing strategies to build trusted advisor relationships with them
- Maintaining a regular interaction with assigned accounts to proactively identify potential issues and suggest additional potential opportunities
- Striving for Customer Experience Improvement in close cooperation with Digital Customer Experience unit
- Sustaining a sense of urgency across the organization to solve customer issues
- Customer Satisfaction, as measured by NPS (Net Promoter Score)
- Handling daily customer interactions professionally and patiently by phone and email
- Working closely with Technical Customer Support and Sales Account Managers including participation in business reviews, customer specific projects, supply chain meetings etc
- Informing customers of interruptions to order schedule and review next best outcome together.
- Assisting in providing reporting to customer: open order schedules, forecast, lead time reports, and sales history, following up on transport queries, Track and Trace
- Managing deviation agreements
- Assisting in resolving invoicing discrepancies with internal AR
- Process owner for Customer Dialogue whilst still maintaining common sense approach to simple tasks
- Other duties as assigned
Additional Responsibilities
- Bachelor’s degree or completed vocational training (apprenticeship)
Work Experience
- Up to 2 years of experience in client services or customer services
- Prefer 1-2 years’ direct experience in customer interaction roles
- Knowledge or experience with ERP tools like SAP with S&D module
Preferred Knowledge, Skills and Abilities
- Working knowledge of MS Office or the willingness to learn it quickly
- Highly proficient in written and spoken English and one further language of our business areas
- Ability to deliver great customer experience and to be invigorated by constant personal interaction
- Strong communication skills
- Strong people skills – approachable, good listener, empathetic
- Strong learning capacity
- Ability to work independently in global environment
- Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
- Able to comply with the company’s safety and quality policies at all times
Additional Requirements
- Communication, quick decision making, interpreting data, reading or writing, public speaking -- must be able to express or exchange ideas with team members
- Must be able to understand direction and adhere to established procedures
Expand
משרות נוספות שיכולות לעניין אותך
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Assoc Specialist Cs Engagement בחברת West Pharma ב-South Korea, Seoul. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.