מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
Senior Customer Success Manager jobs at Walkme in Israel, Tel Aviv-yafo
Discover your perfect match with Expoint. Search for job opportunities as a Senior Customer Success Manager in Israel, Tel Aviv-yafo and join the network of leading companies in the high tech industry, like Walkme. Sign up now and find your dream job with Expoint
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
Israel
Tel Aviv-yafo
נמצאו 5 משרות
06.04.2025
WM
WalkMe Senior AI Engineer R&D Team Israel, Tel Aviv District, Tel Aviv-Yafo
Design and development of new AI based GUI comprehension systems. Develop and apply advanced algorithms to the exciting and rapidly evolving domain of GUI perception. Exploring and validation of new...
תיאור:
What will you actually be doing?
About theposition
What will you actually be doing?
- Design and development of new AI based GUI comprehension systems.
- Develop and apply advanced algorithms to the exciting and rapidly evolving domain of GUI perception.
- Exploring and validation of new algorithms based on large existing data sets.
- Help build WalkMe’s engineering culture.
- Investigate, implement and share new technologies and ideas.
What should you bring to the table?
- Msc. in Computer Sciences / Software Engineering from a leading university
- Experience designing and building ML systems utilizing LLMs, and other solutions.
- A passion for exploring new ideas in the domain of GUI perception using the latest ML solutions.
- 6+ years of experience of software development, with a focus on algorithms design and validation.
- Great communication, interpersonal and problem solving skills.
●We’re ranked by Dun & Bradstreet as one of the TOP 20 software companies to work for in Israel.
●We were recognized by Deloitte as the 6th fastest growing software company in the world.
●We’re publicly traded on the Nasdaq stock exchange.
●We provide you with the latest cutting edge tech to power your work while developing and advancing your career
●We recognize that you have a life outside the office. Whether it’s picking up the kids or taking some time off for yourself, we make sure you keep your work-life balance.
Learn more about Digital Adoption Platform (DAP):
Show more
משרות נוספות שיכולות לעניין אותך
04.04.2025
WM
WalkMe Senior Full Stack Engineer - Insights Israel, Tel Aviv District, Tel Aviv-Yafo
End to end development of features and systems that are used daily by key stakeholders, both internally and externally. A technical focal point for software development best practices and design...
תיאור:
What will you actually be doing?
About theposition
What will you actually be doing?
- End to end development of features and systems that are used daily by key stakeholders, both internally and externally
- A technical focal point for software development best practices and design of main components, services and systems.
- Be part of an organic team developing in a fast paced environment based on CI/CD.
- Investigate, implement and share new technologies and ideas.
What should you bring to the table?
- . in CS/EE from a leading university - a must!
- 5+ years of professional software development experience, with JavaScript and web technologies.
- Experience of server-side development with .
- Experience of Client-side development with React.
- Experience in designing and developing large distributed system and microservices architecture.
- Experience working with NoSQL and Relational DBs.
- Experience working with AWS or DevOps - Advantage
Show more
משרות נוספות שיכולות לעניין אותך
29.03.2025
WM
WalkMe Senior Customer Success Manager Israel, Tel Aviv District, Tel Aviv-Yafo
Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention. Schedule and prepare Success Business Reviews for customers, with the top priority of increasing...
תיאור:
About theposition
*Candidates must be fluent in English*
*Candidates must be fluent in English*
As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.
What You'll Own
- Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention.
- Schedule and prepare Success Business Reviews for customers, with the top priority of increasing customer adoption and proving return on investment that leads to renewals/expansion.
- Maintain an understanding of our product and roadmap, so you can guide customers to success and continue to promote adoption of the product.
- Educate customers on the most relevant features of their specific requirements, be comfortable guiding customers through the WalkMe platform, and showing them the ‘Art of the possible’.
- Understand your customer's industry trends, challenges with digital adoption, and current and potential use cases for WalkMe.
- Establish and develop strategic, trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers) by guiding the customer on best practice usage of the platform to help manage risk and meet/exceed their goals.
- Work with the internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success).
- Monitor customer health to reach out to customers before risks escalate and identify remediation options.
- Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand.
What You'll Need to Succeed
- 5+ years of customer-facing experience in Enterprise SaaS as a Senior Customer Success Manager , excelling in customer success, account management, project management, pre-sales, and post-sale services. Proven ability to collaborate with Fortune 1000 companies and their executives, driving satisfaction, retention, and measurable results
- Experience managing a quarterly retention and growth quota.
- You've maintained a book of Enterprise customer accounts (4000+ Employees).
- Increase customer satisfaction, adoption, and retention applying to a technical product.
- High competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities.
- Fluent in English is a must
- Proficiency in other languages - Significant advantage
- *** Working Days - Monday to Friday
We value collaboration and understand the importance of a healthy work-life balance. To support, we offer:
- Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively.
- Family Friendly Policies: We provide family friendly policies relevant to the region to ensure you can prioritize your family’s needs.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Volunteer Time Off
TO ALL RECRUITMENT AGENCIES:
Show more
משרות נוספות שיכולות לעניין אותך
29.03.2025
WM
WalkMe Senior JavaScript Developer Israel, Tel Aviv District, Tel Aviv-Yafo
End-to-end development using cutting edge technologies. Be part of an organic team developing in a fast-paced environment. Work very closely with the business, dealing with 30% of Fortune 500 companies....
תיאור:
What will you actually be doing?
About theposition
What will you actually be doing?
- End-to-end development using cutting edge technologies.
- Be part of an organic team developing in a fast-paced environment.
- Work very closely with the business, dealing with 30% of Fortune 500 companies.
- Develop code that is used daily by millions of users.
- Practice advanced client-side techniques.
- Contribute to challenging server-side development with a microservices architecture, using the industry's latest trends
- Collaborate with WalkMe’s leading development team to enhance WalkMeX, a new generative AI offering that integrates AI capabilities into organizational workflows, leveraging WalkMe's core strengths to create a productivity-boosting enterprise copilot across applications.
What should you bring to the table?
- At least 5 years of experience with Web technologies
- Very proficient in Vanilla JS, Typescript, Angular and/or React.
- Experience in client side and JavaScript architecture.
- Deep understanding of HTML DOM and CSS rendering.
- Experience dealing with JS runtime performance.
- Experience working on large throughput high-performance systems.
Show more
משרות נוספות שיכולות לעניין אותך
28.03.2025
WM
WalkMe CoE Project Manager Maternity Leave Replacement Israel, Tel Aviv District, Tel Aviv-Yafo
Ownership of project execution end to end from identifying the value, setting goals, getting stakeholders buy-in and enforcement of the new processes. Working closely with all relevant departments’ stakeholders, both...
תיאור:
About theposition
We are looking for a skilled
CoE Project Managertotemporarily cover maternity leave (6-8 months).The ideal candidate will have 3-4 years of experience managing transformation projects, AI initiatives, and operational processes. This role is pivotal in driving cross-departmental digital transformation efforts, ensuring smooth project execution, and aligning strategic objectives within the organization.
CoE Project Managertotemporarily cover maternity leave (6-8 months).The ideal candidate will have 3-4 years of experience managing transformation projects, AI initiatives, and operational processes. This role is pivotal in driving cross-departmental digital transformation efforts, ensuring smooth project execution, and aligning strategic objectives within the organization.
The CoE Project Manager will work closely with Info-systems, Business Intelligence, and Product teams, ensuring the successful implementation of AI-driven and operational process improvement projects. The role requires a structured approach to project management, strong stakeholder engagement, and the ability to drive complex initiatives.
What will you actually be doing?
- Ownership of project execution end to end from identifying the value, setting goals, getting stakeholders buy-in and enforcement of the new processes.
- Working closely with all relevant departments’ stakeholders, both the operation teams and Management to achieve the project's goals.
- Project management of the BIISProduct development of required changes.
- Ensure the departments’ operation and enablement teams release and enforce the change management related to our projects.
- Close Collaboration with the WalkMe Digital Adoption team for processes.
What should you bring to the table?
- 3-4 years of relevant project management and experience
- Experience in developing business infrastructure, implementing new technologies and business processes within global organizations, energetically scaling a high-growth business
- Preferred experience in managing development and release cycles with Info-system, Business Intelligence and Product teams
- Excellent project management skills with an understanding of how systems work and how to improve them through transformative and iterative approaches
- Strong problem solving and analytical ability
- Excellent verbal and written communication skills in English
Why Join Us?
- This is an exciting opportunity to step into a critical role within our Center of Excellence team during the migration to SAP, contributing to high-impact projects that drive innovation and efficiency across the organization. If you have a passion for digital transformation and a proven track record of managing technological process projects, we encourage you to apply!
Show more
משרות נוספות שיכולות לעניין אותך
Design and development of new AI based GUI comprehension systems. Develop and apply advanced algorithms to the exciting and rapidly evolving domain of GUI perception. Exploring and validation of new...
תיאור:
What will you actually be doing?
About theposition
What will you actually be doing?
- Design and development of new AI based GUI comprehension systems.
- Develop and apply advanced algorithms to the exciting and rapidly evolving domain of GUI perception.
- Exploring and validation of new algorithms based on large existing data sets.
- Help build WalkMe’s engineering culture.
- Investigate, implement and share new technologies and ideas.
What should you bring to the table?
- Msc. in Computer Sciences / Software Engineering from a leading university
- Experience designing and building ML systems utilizing LLMs, and other solutions.
- A passion for exploring new ideas in the domain of GUI perception using the latest ML solutions.
- 6+ years of experience of software development, with a focus on algorithms design and validation.
- Great communication, interpersonal and problem solving skills.
●We’re ranked by Dun & Bradstreet as one of the TOP 20 software companies to work for in Israel.
●We were recognized by Deloitte as the 6th fastest growing software company in the world.
●We’re publicly traded on the Nasdaq stock exchange.
●We provide you with the latest cutting edge tech to power your work while developing and advancing your career
●We recognize that you have a life outside the office. Whether it’s picking up the kids or taking some time off for yourself, we make sure you keep your work-life balance.
Learn more about Digital Adoption Platform (DAP):
Show more
משרות נוספות שיכולות לעניין אותך
Find your dream job in the high tech industry with Expoint. With our platform you can easily search for Senior Customer Success Manager opportunities at Walkme in Israel, Tel Aviv-yafo. Whether you're seeking a new challenge or looking to work with a specific organization in a specific role, Expoint makes it easy to find your perfect job match. Connect with top companies in your desired area and advance your career in the high tech field. Sign up today and take the next step in your career journey with Expoint.