מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
דרושים Coe Project Manager Maternity Leave Replacement ב-Walkme ב-Israel, Tel Aviv-yafo
מצאו את ההתאמה המושלמת עבורכם עם אקספוינט! חפשו הזדמנויות עבודה בתור Coe Project Manager Maternity Leave Replacement ב-Israel, Tel Aviv-yafo והצטרפו לרשת החברות המובילות בתעשיית ההייטק, כמו Walkme. הירשמו עכשיו ומצאו את עבודת החלומות שלך עם אקספוינט!
חברה (1)
אופי המשרה
קטגוריות תפקיד
שם תפקיד (1)
Israel
Tel Aviv-yafo
נמצאו 2 משרות
29.03.2025
WM
WalkMe Senior Customer Success Manager Israel, Tel Aviv District, Tel Aviv-Yafo
Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention. Schedule and prepare Success Business Reviews for customers, with the top priority of increasing...
תיאור:
About theposition
*Candidates must be fluent in English*
*Candidates must be fluent in English*
As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.
What You'll Own
- Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention.
- Schedule and prepare Success Business Reviews for customers, with the top priority of increasing customer adoption and proving return on investment that leads to renewals/expansion.
- Maintain an understanding of our product and roadmap, so you can guide customers to success and continue to promote adoption of the product.
- Educate customers on the most relevant features of their specific requirements, be comfortable guiding customers through the WalkMe platform, and showing them the ‘Art of the possible’.
- Understand your customer's industry trends, challenges with digital adoption, and current and potential use cases for WalkMe.
- Establish and develop strategic, trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers) by guiding the customer on best practice usage of the platform to help manage risk and meet/exceed their goals.
- Work with the internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success).
- Monitor customer health to reach out to customers before risks escalate and identify remediation options.
- Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand.
What You'll Need to Succeed
- 5+ years of customer-facing experience in Enterprise SaaS as a Senior Customer Success Manager , excelling in customer success, account management, project management, pre-sales, and post-sale services. Proven ability to collaborate with Fortune 1000 companies and their executives, driving satisfaction, retention, and measurable results
- Experience managing a quarterly retention and growth quota.
- You've maintained a book of Enterprise customer accounts (4000+ Employees).
- Increase customer satisfaction, adoption, and retention applying to a technical product.
- High competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities.
- Fluent in English is a must
- Proficiency in other languages - Significant advantage
- *** Working Days - Monday to Friday
We value collaboration and understand the importance of a healthy work-life balance. To support, we offer:
- Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively.
- Family Friendly Policies: We provide family friendly policies relevant to the region to ensure you can prioritize your family’s needs.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Volunteer Time Off
TO ALL RECRUITMENT AGENCIES:
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משרות נוספות שיכולות לעניין אותך
28.03.2025
WM
WalkMe CoE Project Manager Maternity Leave Replacement Israel, Tel Aviv District, Tel Aviv-Yafo
Ownership of project execution end to end from identifying the value, setting goals, getting stakeholders buy-in and enforcement of the new processes. Working closely with all relevant departments’ stakeholders, both...
תיאור:
About theposition
We are looking for a skilled
CoE Project Managertotemporarily cover maternity leave (6-8 months).The ideal candidate will have 3-4 years of experience managing transformation projects, AI initiatives, and operational processes. This role is pivotal in driving cross-departmental digital transformation efforts, ensuring smooth project execution, and aligning strategic objectives within the organization.
CoE Project Managertotemporarily cover maternity leave (6-8 months).The ideal candidate will have 3-4 years of experience managing transformation projects, AI initiatives, and operational processes. This role is pivotal in driving cross-departmental digital transformation efforts, ensuring smooth project execution, and aligning strategic objectives within the organization.
The CoE Project Manager will work closely with Info-systems, Business Intelligence, and Product teams, ensuring the successful implementation of AI-driven and operational process improvement projects. The role requires a structured approach to project management, strong stakeholder engagement, and the ability to drive complex initiatives.
What will you actually be doing?
- Ownership of project execution end to end from identifying the value, setting goals, getting stakeholders buy-in and enforcement of the new processes.
- Working closely with all relevant departments’ stakeholders, both the operation teams and Management to achieve the project's goals.
- Project management of the BIISProduct development of required changes.
- Ensure the departments’ operation and enablement teams release and enforce the change management related to our projects.
- Close Collaboration with the WalkMe Digital Adoption team for processes.
What should you bring to the table?
- 3-4 years of relevant project management and experience
- Experience in developing business infrastructure, implementing new technologies and business processes within global organizations, energetically scaling a high-growth business
- Preferred experience in managing development and release cycles with Info-system, Business Intelligence and Product teams
- Excellent project management skills with an understanding of how systems work and how to improve them through transformative and iterative approaches
- Strong problem solving and analytical ability
- Excellent verbal and written communication skills in English
Why Join Us?
- This is an exciting opportunity to step into a critical role within our Center of Excellence team during the migration to SAP, contributing to high-impact projects that drive innovation and efficiency across the organization. If you have a passion for digital transformation and a proven track record of managing technological process projects, we encourage you to apply!
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משרות נוספות שיכולות לעניין אותך
Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention. Schedule and prepare Success Business Reviews for customers, with the top priority of increasing...
תיאור:
About theposition
*Candidates must be fluent in English*
*Candidates must be fluent in English*
As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of around 10 Fortune 1000 WalkMe customers, helping them achieve maximum value from the WalkMe platform. You will understand your clients' digital adoption goals, and recommend technology solutions to help them get the most out of our product and meet/exceed their goals. You will report to the Manager of Customer Success.
What You'll Own
- Be the 'voice of the customer' and provide internal feedback to maximize customer value and retention.
- Schedule and prepare Success Business Reviews for customers, with the top priority of increasing customer adoption and proving return on investment that leads to renewals/expansion.
- Maintain an understanding of our product and roadmap, so you can guide customers to success and continue to promote adoption of the product.
- Educate customers on the most relevant features of their specific requirements, be comfortable guiding customers through the WalkMe platform, and showing them the ‘Art of the possible’.
- Understand your customer's industry trends, challenges with digital adoption, and current and potential use cases for WalkMe.
- Establish and develop strategic, trusted advisor relationships at the highest relevant levels (Decision Makers, Champions, Economic Buyers) by guiding the customer on best practice usage of the platform to help manage risk and meet/exceed their goals.
- Work with the internal Account team and Customer to develop a Success Plan outlining how WalkMe addresses their immediate/future needs (including metrics for success).
- Monitor customer health to reach out to customers before risks escalate and identify remediation options.
- Partner with WalkMe Account Team (Renewal Managers, Account Executives, Services, Technical Account Managers) to ensure that customers renew and expand.
What You'll Need to Succeed
- 5+ years of customer-facing experience in Enterprise SaaS as a Senior Customer Success Manager , excelling in customer success, account management, project management, pre-sales, and post-sale services. Proven ability to collaborate with Fortune 1000 companies and their executives, driving satisfaction, retention, and measurable results
- Experience managing a quarterly retention and growth quota.
- You've maintained a book of Enterprise customer accounts (4000+ Employees).
- Increase customer satisfaction, adoption, and retention applying to a technical product.
- High competency in sales discovery methodologies and an ability to run Return on Investment discussions and have some experience in an enterprise solution sales environment, having partnered with account executives to develop and close sales opportunities.
- Fluent in English is a must
- Proficiency in other languages - Significant advantage
- *** Working Days - Monday to Friday
We value collaboration and understand the importance of a healthy work-life balance. To support, we offer:
- Flexible Work Arrangements: We offer hybrid and flexible hours to help manage work commitments and personal life effectively.
- Family Friendly Policies: We provide family friendly policies relevant to the region to ensure you can prioritize your family’s needs.
- Supportive Culture: We focus on the whole person, celebrating what makes us unique, and create space for community.
- Professional Development: We encourage continuous learning and offer opportunities for career development through our career compass offering.
- Volunteer Time Off
TO ALL RECRUITMENT AGENCIES:
Show more
משרות נוספות שיכולות לעניין אותך
בואו למצוא את עבודת החלומות שלכם בהייטק עם אקספוינט. באמצעות הפלטפורמה שלנו תוכל לחפש בקלות הזדמנויות Coe Project Manager Maternity Leave Replacement בחברת Walkme ב-Israel, Tel Aviv-yafo. בין אם אתם מחפשים אתגר חדש ובין אם אתם רוצים לעבוד עם ארגון ספציפי בתפקיד מסוים, Expoint מקלה על מציאת התאמת העבודה המושלמת עבורכם. התחברו לחברות מובילות באזור שלכם עוד היום וקדמו את קריירת ההייטק שלכם! הירשמו היום ועשו את הצעד הבא במסע הקריירה שלכם בעזרת אקספוינט.