๏ปฟ Monitor clusters using internal monitoring tools to detect and troubleshoot issues promptly. Respond to alerts and incidents in a timely manner, following standard operating procedures (SOPs) and escalation processes....
๏ปฟ Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product. Respond to technical support issues quickly, working hands-on-keyboard to solve or escalate the...
Build Technical Customer Relationships (Trusted Advisor). Technical Excellence:. VAST Data product expert. Accountable to complete daily technical operations and escalations including direct work on technical support issues to full resolution...
Install, configure, test, and troubleshoot the VAST Data solution in customer environments, ensuring it is fully operational and meets performance standards. Collaborate with internal teams to provide input on product...
Build trusted customer relationships based on your customer-first mindset, technical excellence and command of VAST product. Respond to technical support issues quickly, working collaboratively on the back-end to bring the...
๏ปฟ Monitor clusters using internal monitoring tools to detect and troubleshoot issues promptly. Respond to alerts and incidents in a timely manner, following standard operating procedures (SOPs) and escalation processes....