דרושים ב-Teva ב-Mexico

• Advise and guide end users regarding the use of a broad range of products, tools and services within the IT domain
• Follow a standard call flow and service request / incident handling processes: Verify entitlement, perform troubleshooting and problem determination. Resolve and close the ticket or route the ticket to the appropriate resolver team.
• Use technical resources and tools, answer end users’ queries.
• Utilize their product, technology, services skills to identify issues which may be related to products’ installation, updates, configuration, operation or performance.

• English – reading, writing, speaking
• Bachelor’s in computer science, Engineering, or related discipline with an IT certificate / diploma is preferred
• 1 to 3 years' experience as a technical service desk agent
• Worked as part of 7/24/365 global operations teams
• Excellent logical reasoning, troubleshooting and problem determination skills
• Knowledge and experience with Remote takeover tools• Understanding of ITIL (IT Infrastructure Library)
• Experience with ServiceNow or similar Incident Management Tool
• Knowledge on handling Service Requests and Incidents
• Knowledge on Email tools like MS-Outlook and MS-Exchange
• Knowledge on Networking (VPN/Connectivity Issues), Internet Security,
• Knowledge on Windows, Mac O/s (Basics), Android, iOS
• Knowledge on instant messaging tools like MS-Teams
• Working knowledge on O365
• Experience with working in a pharma / Biotech / GxP environment is preferred

First Line Manager

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

The following areas of responsibility are essential to the satisfactory performance of this position by any incumbent, with reasonable accommodation if necessary. Any nonessential functions are assumed to be included in other related duties or assignments.

• Build rapport and relationships by interacting effectively with regional team members and key external contacts (ie, HCP and entire office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action
• Provide healthcare product demonstrations, physician detailing, and in-servicing of products to current and potential customers
• Consult with physicians, nurses, and medical office staff to appropriately promote product and provide product and patient education
• Strategically manage and grow relationships with key accounts by tailoring solutions to meet their unique needs, leveraging industry insights to drive product differentiation and achieve sales targets
• Regularly review and analyze all provided sales data in order to create effective territory plans and utilize promotional budget funds
• Maintain a competitive edge by effectively addressing external market challenges while fostering a collaborative environment with internal teams to drive cohesive and successful sales strategies
• Open to working with cross-functional teams to integrate diverse expertise and insights and achieve shared objectives
• Maintain a call average as outlined in the sales plan, defined as face-to-face interactions, with healthcare providers focusing on top target customers
• Take calculated risks and apply a range of traditional and nontraditional problem-solving techniques to solve issues creatively in order to improve performance in geographical assignment
• Adhere to all Teva’s compliance policies and guidelines
• Achieve all sales performance goals, reach objectives, and complete all administrative duties for geographical assignment

Any equivalent combination of education, training, and/or experience that fulfills the requirements of the position will be considered.

Education/Certification/Experience

• Bachelor’s degree required, preferably in related field
• At least 1 year of full-time, documented business-to-business sales experience; pharmaceutical sales experience strongly preferred

Skills/Knowledge/Abilities

• Proven record of accomplishments in this specific market toward meeting established objectives
• Demonstrated interpersonal skills, including active listening, empathy, open communication, inclusivity, and openness to feedback
• Well-developed written and oral communication skills
• Ability to interact with HCPs in both face-to-face and virtual environments, and be proficient with technology
• Knowledge of reimbursement, managed care, or marketing preferred
• New product launch experience preferred
• Broad therapeutic area experience particularly in therapeutic area preferred
• Candidate must be able to successfully pass background, motor, and drug screening
• Valid US driver’s license and acceptable driving record required

Full time documented business to business sales experience dependent on level as listed below. Pharmaceutical sales experience preferred. Level of the role will be commensurate to years of experience and performance criteria.

• Sales Specialist : Minimum 1 year
• Executive Sales Specialist : Minimum 7 years

TRAVEL REQUIREMENTS

Regular travel, which may include air travel and weekend or overnight travel

The annual starting salary for this position is between $88,000 – $170,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.

We offer a competitive benefits package, including:

• Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
• Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
• Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
• Life and Disability Protection: Company paid Life and Disability insurance.
• Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Provide marketing and commercial end-to-end leadership for relevant TA to develop and implement a strategic approach addressing key unmet needs, generation brand equity, channels and pricing strategy, TA knowledge and market understanding boosting corporate objectives to develop and generate value to our stakeholders.

To internal stakeholders, this role acts as a reference point for the assigned therapeutic area. This may include activities like:

• Fully accountable for Sell Out through demand generation
• Brand / TA equity generation
• Brand planning and QBR (this includes market data understanding: PMM, ATV, CUP, Veeva etc)
• Launching process (this includes strategic approach to full TA)
• Supply planning
• Budget accountable
• Field work
• Comply with trainings and compliance procedures
• Field visits to obtain relevant feedback from sales team
• Partnering access teams for strategic selling
• Build relevant network with peers from other countries

To external stakeholders, this role acts as a reference point for the assigned therapeutic area. This may include activities like:

• Field visits to other relevant stakeholders
• Organizing and executing engagement activities according to TA / Brand strategy
• Relevant engagement plans with scientific organizations and professional groups
• Represent Teva in relevant meetings

Education: Bachelor or Licensed professional of healthcare sciences, marketing, administration, industrial engineering or communications

Experience: 5+ years of pharmaceutical industry experience, preferably with 3+ year(s) experience in Marketing teams (it is a must Rx segment). Experienced at working collaboratively in an autonomous way. Expertise in current TA is a plus

Language Requirements: English Fluent

Country General Manager

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

This incumbent

• Ensures that the review of CMC documentation is completed in timely & compliant manner as per Teva CORP standards and related Guidance’s.
• Review of Method Development/Validation Protocols & Reports, Stability Protocols & Reports received from various Teva contracting sites, R&D units, Method Development & Stability Testing Centres.
• Review of Instrument/Equipment Qualification records.
• Review of BMR.
• Ensures that the Product Quality Reviews / Annual Product Reviews for Teva products are completed in a timely and compliant manner as per Teva’s CORP Quality Management systems. PQR/APR compilation and approval must be well associated with the Teva Manufacturing Sites, Global Quality Units and Commercial affiliates to meet the targets and ensure compliance.
• Compilation of high quality Annual Product Reviews (APRs) / Product Quality Reviews (PQRs) for products manufactured at various manufacturing sites and retrieve data from the Quality and regulatory databases and system
• Liaising with third party contract manufacturers and QA/QC/Technical support personnel located globally for data collection and arranging responses.
• Recommend actions and professionally communicate to sites/ Quality units for continuous improvement in quality of products
  Receives guidance from Supervisor, Group Leader, Manager Global Quality Services, Associate Director Global Quality GBS, other Managers in Quality Strategy & Shared Services, EMSO Quality affiliates, Commercial Quality EU & IM, TGO sites

1. Review of CMC Documentation

• Review of Method Development / Validation protocols & reports.
• Review of Stability Study protocol, reports & grids.
• Review of Instrument / Equipment Qualification records.
• Review of Batch Manufacturing Records.
• Liaising with contracting Teva units and QA/QC personnels located globally for arranging required documents and query responses.
• Escalation of issues to Supervisor, Group Leader, Manager Global Quality GBS.
• Contemporaneous updation of SharePoint data base

1. Data requesting and Compilation of PQR’s

• Compilation of high-quality Annual Product Reviews (APRs) / Product Quality Reviews (PQRs) for products manufactured at various manufacturing sites and retrieve data from the Quality and regulatory databases and systems
• Liaising with third party contract manufacturers and QA personnel located globally for data collection required for compilation of APRs/ PQRs.
• Follow up with the CMO‘s for the receipt of data within time.
• Check quotation received from CMO and initiate PR/PO for QP’s approval.
• Once the data is received responsible for filling the PQR receipt checklist and scheduling the PQR in SharePoint.
• Escalation of PQR issues to Supervisor, Group Leader, Manager PQR Centre.
• Contemporaneous updation of SharePoint data base

1. Quality Management Systems

• Initiate the process of change controls and deviations
• Preparation of local SOP’s and its related documents.
• Participate in self-inspection process

1. Performance Management

• Participate in continuous process improvement projects to improve efficiency of the unit

1. Training

• Prepare the Training Materials for GMP training and on the job training.
• Imparts training on procedures as needed.

1. Miscellaneous Support

• Any other tasks assigned by the management for smooth functioning of the team

• 2 to 8 years of experience in QA / QC function in the pharmaceutical industry
• Master’s Degree in Pharmacy or other natural sciences or Bachelor Degree in Pharmacy or other natural sciences
• Basic knowledge on worldwide cGxP regulations
• Good English language skills, other language skills could be helpful
• Good communication skills
• Basic knowledge of Computerised Systems. Knowledge of Systems in TEVA´s IT landscape (TrackWise, SAP, LIMS, Global Insights, Glorya etc.) would be of advantage
• Basic understanding of manufacturing, QC and Contract manufacturing processes
• Engagement to drive improvements and ability to manage complexity
• Hands-on experience on Analytical Method development, Method Validation for API and FP of different analytical methods (e.g. Assay, impurities, dissolution etc.) & Stability Studies.
• Hands-on experience on Review of Instrument/Equipment qualification records.
• Basic knowledge / hands on experience of review of BMR.
• Basic knowledge / hands on experience on Product Quality Reviews.

This position will be responsible for several site wide EHS programs and processes to safeguard employees and surrounding communities and to ensure that all facilities are in compliance with regulations. Responsibilities are within the EHS function as a generalist or in a combination of disciplines.

TRAVEL REQUIREMENTS:

• Uses best practices and knowledge of internal or external business issues to improve products/services or processes
• Often leads the work of project teams
• Requires in-depth knowledge and experience in general safety, occupational health and environmental regulations
• Solves complex problems independently; takes a new perspective using existing solutions
• Works independently; receives minimal guidance
• EHS training presentation skills
• Assists in emergency response and preparedness 24/7
• Responsible for OHSA related Programs
• Responsible for the occupational health programs including:
o Industrial hygiene
o Medical surveillance
o Hearing conservation
o Chemical management program
o Process containment
• Responsible for completing all training requirements and maintaining 100% compliance with all assignments.
• Responsible for maintaining work areas and performing job functions in a safe and efficient manner in accordance with company policies and procedures, Good Manufacturing Practices (cGMP’s), Standard Operating Procedures (SOP’s) and Batch Record instructions.
• Responsible for performing additional related duties as assigned.

Any equivalent combination of education, training and/or experience that fulfills the requirements of the position will be considered.

Education/Certification/Experience:
• Requires Bachelor’s degree in Science, Engineering or equivalent from an accredited college or university and a minimum of 3-5 years relevant progressive experience in the pharmaceutical industry.
• Requires a minimum of 7 year of experience in an environmental or safety and regulatory compliance experience, preferably in food, drug or cosmetic industry.
• CIH or CSP preferred
• Requires experience with Federal, state, and local regulations relative to environment, health, and safety (OSHA, EPA, FL DEP, etc.).
o General Safety
o Occupational Safety
o Process Safety
o Environmental Regulation
• Knowledge of Current Good Manufacturing Practices (cGMP) a plus

Skills/Knowledge/Abilities:
• Implementing goals, objectives and practices for effective, efficient and cost effective management of allocated resources.
• Writing, preparing and presenting safety related regulatory programs.
• Preparing clear and concise reports and/or proposals related to safety and regulatory compliance programs.
• Communicating clearly and concisely, both orally and in writing, with all levels personnel.
• Establishing and maintaining cooperative working relationships with those contacted in the course of work.
• Operating a personal computer, including working knowledge of Microsoft Office.
• Ensuring compliance with all Company policies and procedures, including safety rules and regulations.
• Developing and delivering training of all levels of personnel in the areas of safety and regulatory compliance.
• Self-starter; Results driven; Anticipate/initiates and implements solutions.
• Adheres to professional standards and company code of conduct.
• Must be comfortable in a fast paced environment
• Ability for scheduling flexibility to cover different work shifts (24 hours a day/7 days a week).
• Required to be on call 24 hours for emergency response needs.
• Training and presentation skills, techniques, applications and practices.

Problem Solving:
• Analyzing problems, identifying alternative solutions, and implementing recommendations in support of Company safety goals and objectives.

We offer a competitive benefits package, including:

Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.

Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.

The total compensation may also include restricted stock units and discretionary awards, depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

• Ensure pharmaceutical, medical, and regulatory accuracy of English product information (SmPC, Labeling, PIL) for European procedures (MRP, DCP, CP) of innovative, biosimilar and generic products.
• Provide internal pharmaceutical and medical expertise for internal and authority-related inquiries and problem-solving.
• Ensure regulatory compliance for all maintained innovative, biosimilar and generic EU procedures (MRP, DCP, CP) regarding labeling.
• Support team members with complex issues as a senior expert (especially in responsibilities 2–6).
• Lead a team of academic staff and administrative staff handling EU Labeling and support departmental leadership.

1. Department Leadership
• Organize and coordinate departmental tasks, personnel management, and planning.
• Manage budget and resource planning.
• Establish efficient internal and cross-departmental processes.
• Lead projects related to labeling, including project management.
• Review and approve SOPs for the department and overall processes.
• Support division leadership and develop strategy, principles, and guidelines.
2. Team Leadership
• Organize and coordinate team tasks, personnel management and planning.
• Plan team activities and align with other teams.
3. Labeling
• Responsible for creating and updating compliant English product information for EU procedures.
• Strategic planning and implementation of changes affecting multiple product information documents.
• Determination of an implementation plan and tracking the implementation of updates due to new requirements (e.g. new excipients warnings, QRD template update)
• Providing instructions and guidance to local RA (e.g. calculations due to new excipients warnings).
• Discussion of the content of product information for innovative products (pre- and post-approval) in project teams.
• Evaluate and approve change requests; coordinate submissions with EU regulatory units.
• Collaborate on patent-related issues with Global IP Group.
• Contribute to readability studies and ensure PIL readability and compliance with legal requirements.
• Adaption to reference medicinal product (generic, hybrid, biosimilar procedures).
• Preparation of Expert statements (justification) for type II variations.
• Providing scope of variation to regulatory affairs.
• Performing plausibility check and providing wording to be in line with QRD requirements and Standard Terms for module 3 updates.
4. Monitoring
• Monthly monitoring and communicating safety updates from EU authority websites.
• Track reference product updates and legal/guidance changes affecting product information.
5. Pharmacovigilance
• Assess need for updates based on Company Core Safety Information (CCSI).
• Implement PV-triggered and non-PV-triggered safety updates (e.g. PRAC/PSUSA/PSUFU, Referrals (Articles 31 + 107i), article 30 procedures, etc.) in line with SOPs; collaborate on safety-related actions with Pharmacovigilance and QA.
• Participation in Product Safety Group (PSG) Meetings.
• Implementation of internal signals (including determining PIL wording).
6. Scientific Work & Authority Communication
• Participate in project teams to fix the regulatory strategy and prepare expert statements.
• Respond to authority deficiency letters in collaboration with other departments.
7. Mock-ups
• Coordinate creation and approval of packaging mock-ups, Braille, and specimens.
• Address authority queries and ensure compliance with EU regulations.
8. Industry Representation

• • Participate in working groups (e.g., Medicines for Europe) to represent the company as an EU labeling expert.

• Experience: 12+ years of total experience and minimum 8 years in relevant fields (medicinal information and EU labeling in the pharmaceutical industry), ideally in Regulatory Affairs with at least 3 years of leadership experience.
• Education: Completed at least 8-semester university degree in natural sciences (e.g., Pharmacy [preferred], Biology, Human Biology, Medicine, Food Chemistry), preferably with a Ph.D. Additional leadership qualification is preferred.
• Other: Advanced English (spoken and written), strong MS Office skills, excellent knowledge of EU pharmaceutical law, regulatory affairs, and related legal areas. Project management experience required.

• Partner with people managers to drive people strategy in a small BU or function (HRM role)
• To serve as a TR expert at country and cluster level, to give advice and train TR local focal points and HRMs and to be a bridge with the Global TR team..
• To be the focal point for the TR Survey in Latam, advise best practices of the rewards programs and provide assistance where needed. To influence, coordinate and lead TR activities and TR programs implementation in LatAm.
• To support leaders to manage employee relations and drive people strategy in a small BU or country.

Academic Background: University Degree

Experience:7+ years of experience and 3 of them in Total Rewards in multicultural and matrix companies.

Advanced English is a must.

Competences:

• Leadership
• Communication
• Self Driven
• Interpersonal Skills
• Strategic and critical thinking

Sr Director HR Latam

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.