

This role can be based in Europe or Israel.
Business Unit Engagement & Partnership
Process Management & Internal Alignment
Pilot Implementation & Integration
Organizational Enablement & Infrastructure
Open Innovation Leader
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
משרות נוספות שיכולות לעניין אותך

A Manager, in Global Regulatory Medical Writing, writes and edits clinical regulatory documents, including submission summaries and other complex documents, provides basic-level oversight and guidance, as well as resource management for the direct medical-writing support in the production of clinical research documentation used in drug development and product registrations.

The Manager, Complex Gx, Regulatory Affairs is responsible for the supervision, preparation, critical review, and submission of high quality regulatory submissions—both pre- and post-approval—for U.S. FDA-regulated sterile complex generic products. The manager evaluates complex regulatory issues and provides accurate and timely recommendations and alternatives, as needed, to his/her supervisor. The manager serves as team leader for projects and is responsible for overseeing the evaluation of change controls. He/she will help to establish regulatory strategies for submissions and manage document deliverables to ensure submission targets are met while adhering to appropriate regulations and guidance’s. The manager will oversee any/all regulatory or team databases and trackers and will accurately update them when changes are required. The primary responsibilities of the Manager include the preparation and compilation of original applications, amendments, deficiency responses, postapproval supplements, and training of regulatory staff.
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Head of HR Process Excellence
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

Associate Director Finance Operations
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.

1. Manage all the reporting requirement(s) of the service desk(s), placed in 2-3 time zone locations.3. Analyze operational requirements for new and current processes, work with stakeholders for driving process improvements.
4. Perform analysis research, suggest improvement(s) and find resolution of business problems.
1. Collect and analyze service desk data: Gather data from various sources (ticketing systems, call logs, surveys, etc.) to identify trends, patterns, and areas for improvement in service desk performance.
2. Develop and maintain reports and dashboards: Create visualizations and reports to track key metrics such as first call resolution, average handling time, customer satisfaction, and incident volume.
3. Identify root causes of recurring issues: Use data analysis techniques to pinpoint the underlying reasons for common problems and recommend solutions to prevent them.
4. Forecast service desk demand: Analyze historical data and trends to predict future service demand and ensure adequate staffing and resources.
5. Present findings and recommendations: Communicate data insights and recommendations to service desk management and other stakeholders in a clear and concise manner.1. Identify opportunities for process improvement: Analyze service desk workflows and procedures to identify bottlenecks and areas for increased efficiency.
2. Develop and implement process changes: Collaborate with service desk management to implement changes based on data analysis and best practices.
3. Evaluate the effectiveness of implemented changes: Monitor key metrics to determine the impact of process improvements and make further adjustments as needed.
4. Contribute to the development of service level agreements (SLAs): Use data analysis to establish realistic and achievable SLAs.1. Work closely with service desk management and staff: Collaborate with service desk personnel to understand their needs and challenges and provide data-driven insights.
2. Communicate effectively with stakeholders: Clearly communicate data findings and recommendations to various audiences, including technical and non-technical stakeholders.
3. Strong presentation and influencing capabilities
4. Build relationships with other teams: Collaborate with other departments, such as IT and customer support, to share data and insights.1. Utilize service desk software and reporting tools: Be proficient in using service desk platforms and reporting tools to extract, analyze, and visualize data.
2. Apply data analysis techniques: Have a strong understanding of statistical methods and data analysis techniques.
3. Use data visualization tools: Be able to create charts, graphs, and other visual representations of data to effectively communicate insights.
• Expert knowledge on MS-Excel
• Basic MS-Excel - Data entry and formatting, simple formulas, presenting data in basic visual charts, sorting and filtering data
• Intermediate MS-Excel – Intermediate level formulas and functions, Creating charts and graphs, Data tables and what-if analysis, Formula tab and Functions library, Using formulas to manipulate basic data
• Advanced MS-Excel - Applying advanced formulas, extract insights from data, Auto filter, Record and edit macros, etc.
• Experience with Qlik Sense (preferable) or any similar data analysis platforms
• Working experience with a Data analytics tool, creating dashboards on the same
• Strong communication (verbal and written), presentation and influencing skills
• Strong analytical and problem-solving skills.
• High level of maturity and ability to interact with stakeholders at multiple levels.
• Strong focus on data quality and attention to detail
• 5+ years' experience as a Reporting Analyst, as part of a service desk or a call center.
• Strong written and oral communication skills: English – reading, writing, speaking; any additional language - a plus

Responsible for designing, implementing, and optimizing enterprise-wide IT infrastructure solutions.
- Develop and maintain enterprise infrastructure architecture strategies and roadmaps.
- Writing documents High-Level Design (HLD), Low-Level Design (LLD) - Overview of the system or architecture, outlining the major components, their relationships, and high-level functionality.
- Design and implement scalable, secure, and high-performance infrastructure solutions.
- Lead the evaluation and integration of cloud technologies (AWS, Azure) with on-prem environments.
- Oversee network architecture, storage solutions, and virtualization strategies.- Ensure compliance with security policies, regulatory standards, and industry best practices.- Drive automation and modernization efforts, including Infrastructure as Code (IaC).
- Conduct performance analysis and capacity planning to ensure optimal system efficiency.
- Manage vendor relationships and negotiate contracts for enterprise IT solutions.
Qualifications
- 10+ years' experience in pharmaceutical or related industry
- A bachelor's or master's degree
- Expertise in cloud platforms (AWS, Azure, GCP) and hybrid environments.
- Strong knowledge of networking, security, virtualization, and storage technologies.
- Experience with DevOps, CI/CD, and automation tools (Terraform, Ansible, Kubernetes).
- Excellent analytical and problem-solving skills.
- Effective communication and leadership abilities in a large enterprise setting.
- Strategic thinker
- Strong leadership capabilities
- Project management capabilities
- Ability to work in a changing and dynamic environment
- Stakeholder management orientation
- Planning and execution capabilities
- Structured and organized
Sr Dir Cloud, On-Premises Compute, Security, and DC Services

This role can be based in Europe or Israel.
Business Unit Engagement & Partnership
Process Management & Internal Alignment
Pilot Implementation & Integration
Organizational Enablement & Infrastructure
Open Innovation Leader
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
משרות נוספות שיכולות לעניין אותך