דרושים Sales Advisor - Liverpool ב-Tesla ב-United Kingdom, Liverpool

We Offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Be a product expert on Tesla vehicles and technologies, and stay up to date with the latest developments and trends
• Understand the needs and preferences of each customer, and provide a personalized solution that meets their requirements
• Provide detailed and transparent information about the benefits of owning a Tesla vehicle, including charging and maintenance costs, environmental impact, and driving experience
• Guide customers through the sales process, including financing options, trade-ins, and delivery timelines
• Be a trusted advisor to customers, answering any questions they may have and addressing any concerns or objections they may raise
• Deliver an exceptional customer experience that exceeds their expectations, building a long-term relationship with them
• Meet or exceed sales targets and performance metrics
• Daily outbound lead generation, capturing opportunities, and managing sales pipeline

• Passion for Tesla's mission and products, and a desire to share this with others
• Excellent communication skills and the ability to build rapport with customers
• The ability to explain complex topics to customers in simple terms
• Focus on educating and understanding customers' needs
• Ability to work in a fast-paced, high-pressure environment, and prioritize multiple tasks and deadlines
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Understands English language and communicate in it when needed
• Driving License valid in the UK which has been held for over 2 years

We Offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Providing effective and courteous service to all visitors, existing customers, and employees
• Effectively handle multiple priorities, organise workload, meeting deadlines and other management requests
• Working closely with the local body shops to gather updated estimated completion dates and noting quality of repair with turnaround times
• Creation of purchase orders to ensure timely progression of 3rd party repairs
• Provide support to the workshop team with customer communication whilst vehicles are in service and manage the timeliness of response in the comms queues
• Proactively manage unscheduled appointments and pull forward appointments to effectively load the workshop diaries and support customer experience.
• Provide workshop support on loan vehicle administration relating to customer appointments
• Working collaboratively with Front of House, manage the parking arrangements on site
• Manage the Loan Vehicle fleet by arranging the maintenance, distribution, and returns
• Audits of Loan Vehicles
• Account Receivables for site specific vehicles and chasing any outstanding balances
• Supporting customers with queries, bookings and education on vehicle use when required
• Provide an all-round excellent experience to our customers on a day-to-day basis

• Excellent written and oral communications skills in English
• Exceptional Customer Service and soft skills
• Ability to effectively prioritise and multi-task
• Creative mindset that thinks outside the box and can invent new solutions to problems
• Flexible schedule and shift working
• Attention to detail and accuracy
• Ability to work well under pressure and with a diverse range of personalities
• Establish and maintain positive, cooperative, and working relationships
• Excellent skills with Microsoft Office packages
• Full valid UK driver’s license for 2 or more years

We Offer:

• A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
• The chance to work with innovative technology, advanced tools and software
• Ongoing training and development to help you grow your skills and career
• A competitive compensation and benefits package
• A safe, clean and fun workplace

• Manage warehouse flow:You source and allocate parts as needed to fulfil our service commitments. You will also be responsible for receiving, picking and shipping.
• Ensure top quality: Receiving parts, we trust you to ensure the quality and accuracy of parts and paperwork delivered.
• Coordinate & Collaborate: To ensure parts availability you collaborate across teams and work closely with suppliers. You review jobs and plan accordingly.
• Communicate:To provide a seamless experience for our customers, you keep a high level of communication with local Service teams and suppliers

• Experienced: You have professional experience within warehousing and logistics, (preferably from automotive industries)
• Interested & fast learner: We don’t require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more
• A skilled communicator: You speak and write English well, and know how to get your point across clearly and respectfully
• Flexible team player:You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts
• Safe to drive: We require you to hold a full valid driver’s license