דרושים Services Partner Manager ב-Sap ב-Philippines, Maypajo

Three reasons to intern at SAP

1. Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

1. Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

1. Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

Student status is mandatory

People & Culture Local Services provides services where unique country support is required while we continue to deliver consistent and standardized services aligned with global initiatives. By combining local labour knowledge and deep process understanding, we are supporting an efficient and compliant HR service delivery.

Key Responsibilities:

• Help to organize Day 1 for new employees

• Administrate personal file of employees

• Solve HR related questions of employees

• Support administrative tasks like print documents, scan documents, collect signatures / documents from employees, help with archiving of documents

• Liaise with HR colleagues inside and outside of the team

What you bring:

We’re looking for someone who takes initiative, perseveres, and stay curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Active student status in accredited university

• Fluency in written and verbal Bulgarian & English

• Ability to plan and organize work well

• Ability to work with confidential information

• Attention to detail, analytical and problem solving skills

• Customer oriented

• Ability to work in international teams where team members are in different locations and belong to different cultures

• Excellent MS Office skills

Note from your future manager:

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YOUR FUTURE ROLE

The S-CSM SPM role is a specialist role within the Sales Performance Management (SPM) domain. Its responsibility is to be the primary point of contact for our customers’ stakeholders, including Sales Operations, Finance and IT organizations and stakeholders from multiple levels within our customers’ organizations (from administrators and practitioners to the C-Suite). The S-CSM SPM role requires knowledge that spans from SaaS to incentive management practices

S-CSMs enable their customers’ long-term success through multiple account management avenues. These are some of the core account management practices utilized.

• Working proactively with customers to develop their roadmap to improve consumption and maximizing the value of the customer’s subscriptions
• Complete Relationship Assessments, Outcome Success Plans, initiate tracking, and maintain associated tasks for each account in the portfolio
• Providing leading practice advice and guidance to customers for operating their SAP SPM cloud solutions and related governance
• Understanding customer’s business models, priorities, objectives, and goals to identify potential operational and commercial risks, retain current revenue footprint and look for expansion opportunities
• Developing and executing a proactive “customer first” renewal and expansion plan in conjunction with other internal SAP account team members
• Utilizing commercial and business acumen for commercial queries and to ensure licensing compliance, renewal forecast, and optimized contractual opportunities
• Understanding and leveraging Customer Success services and tools to drive maximum value to customers

YOUR PROFILE

• 5+ years of experience managing complex customer engagements or other customer facing experience
• A self‐starter, with energy, drive, the ability to manage multiple priorities and work independently and problem solve
• Strong oral and written communication skills with the ability to credibly present and communicate recommendations to senior management in organizations.
• Experience in SAP Sales Performance Management solutions, sales operations, incentive management, IT, Healthcare and Financial Services is not required but highly valued
• Experience developing account management plans and with contract negotiations is not required but highly valued
• Project Management certification is highly valued
• Proficiency in Microsoft Office: Excel, PowerPoint, Word, and Outlook
• German Language skills written and spoken
• Bachelor equivalent: yes

We win with inclusion

Specific conditions may apply for roles in Vocational Training.

What you'll do

In your role as a Developer, you will be responsible for the functional area that you are assigned to. You will assess and solve issues in new and existing code, work with high attention to detail, reliability, and efficiency. You will collaborate closely with your team members to ensure success. In your day-to-day, you will:

• Self-motivated and curios to learn with minimum handholding and gain techno-functional expert in the specified area.
• Preparedness to take up remote knowledge transfer sessions from our global development teams
• Provide high-quality solutions to complex problem faced by SAP customers
• Resolve customer reported issues in a timely manner
• Take ownership of work and operate in a globally distributed organization
• Proactiveness to take up additional/new topics
• Articulate technical and functional information clearly for customers and within our organization
• Prioritize tasks, develop detailed designs with estimated efforts and drive topics to completion
• Innovation mindset, continuous improvement and optimization of support activities.
• Ramp-up on AI and Gen-AI to be prepared for upcoming use cases in our road-map

What you bring

If this sounds like you, do you also bring:

• Graduate / Post-Graduate degree in Engineering or Equivalent Degree.
• Total 4-7 years of development/development support experience.
• Proficiency in software design principles and object-oriented design.
• Good knowledge of the ABAP, OOABAP, Data Dictionary, Function Module, OData & CDS.
• Excellent analytical, problem-solving, and debugging skills.
• Working functional and process knowledge of Financials (Preferable).
• Experience of working on S/4HANA releases of FI module (Preferable).
• Excellent written and oral communication skills
• Team player and ability to work successfully in culturally diverse environments.

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What you’ll do:

The Role:

In this role, you will:

· Develop and maintain learning requirements and user stories, decomposing and refining them into epic-level work products for use by IT colleagues.

· Create release notes and perform change management activities as new capabilities are deployed.

· Ensure deliveries integrate usability studies, research, user and customer feedback, and market analysis into product requirements to enhance user satisfaction.

· Define and analyze metrics that inform the success of products.

· Understand SAP SuccessFactors Learning capabilities.

· Develop and execute structured sunset plans, engaging with business leaders and platform stakeholders to align expectations and ensure a smooth transition to alternative solutions.

What you bring:

As a Technical Product Manager for Learning, you will work closely with various learning stakeholders to align on technology requirements. Therefore, you should be fluent in written and spoken English, possess strong organizational skills, and can prepare, maintain, and present recommendations to the Learning Leadership team.

In addition, you’ll bring:

· 4+ years of experience working in an agile development team (e.g., Product Manager, Business Analyst, Scrum Master, Software Engineer).

· A technical background (education or previous positions), such as a BA/BS in Computer Science or a related field, or equivalent practical experience.

· Experience managing learning systems (e.g., SAP SuccessFactors Learning).

· Experience developing enterprise-grade SaaS products, technologies, or platforms.

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Job Segment:ERP, Cloud, Product Manager, Information Technology, Marketing, Technology, Operations

Key Responsibilities – Services Partner Manager

Responsible for the holistic management and representation of the Partner to SAP, and for managing and developing the partner following a disciplined business planning process to expand their partner’s business with SAP.

1. Understands the partner’s basic financial structure and key drivers which influence their business and decisions
2. Develops active and long-term partner relationships across all roles in the partner (executives, sales, marketing, technical, …), and keeps up to date with all changes to the partners’ organization as well as with the changing environment at SAP
3. Assists in presenting SAP opportunities (i.e. new product, new solutions area) in financial terms including potential revenue, required partner investment, break-even, and return on investment to gain partner adoption;
4. Assists partners in building transformational plans to differentiate themselves and add value to customers.
5. Executes on joint annual business planning with partner to ensure proper planning and execution of Sales, Marketing, and Enablement.
6. Proactively prepares and executes on partner/SAP meetings

Revenue Generation and Leadership

Responsible for sales of SAP software licenses with and through partners across SAP’s portfolio and establishing an advisory relationship with the partner and SAP teams.

1. Drives partner execution to revenue commitments to SAP and measures and reports progress
2. Guides partner on the sales landscape and how SAP solutions complement other software and technologies that the partner sells to increase size of opportunities and the partner’s margin
3. Collaborates with SAP teams acting as a strategic liaison between the partner and SAP to ensure effective communications, aligned strategies, and sales successes; ensures partner uses full SAP resources effectively (executives, solution experts, sales, support, field services, etc.)
4. Updates and communicates key partner changes, for example; new partner executives or organizational structure, new SAP solutions authorizations, partner demand generation campaigns, investments, etc. -- to relevant SAP systems and teams (e.g., PRM, ISE’s, Account Executives)
5. Identifies conflicts, align with management on critical cases and escalate as needed

Partner Demand Generation and Pipeline Creation

Monitors partner’s pipeline development; driving to SAP’s expectation of pipeline multipliers, and leveraging SAP marketing and business development resources and tools.

1. Understands and shares relevant demand generation and pipeline creation best practices with partners
2. Supports partner to expand their SAP footprint to the innovation solution portfolio where relevant, and incorporates the new solutions in pipeline building and demand generation plans;
3. Monitors partner’s demand generation plans to align with SAP’s current go-to-market messaging
4. Develops and executes a pipeline development plan to meet partner’s pipeline multiplier goals, net new name goals, and revenue commitments; including setting goals for establishing customer references
5. Assists in meetings with top partner sales people for account planning. Helps to ensure that the partner collaborates to build and execute joint demand generation activities with SAP regional, industry and national Sales, Business Development and Marketing Teams to grow a mutual pipeline and that partners agree to clear account and align plans as to close more business. Supporting the forecast from the assigned partners and being accountable for partner participation, partner business planning, partner portfolio expansion, partner demand generation and pipeline and partner growth.

Experience & Language Requirements

• 8 - 10 years working experience in the software industry
• 5+ years in a partner facing role (ex. Customer Service, Sales, Consulting); experience working at a SAP partner is a ‘plus’
• Business development planning and execution experience in driving sales pipeline, demand gen, and enablement with partners
• Strong analytical competencies
• Effective communication and presentation skills an executive level
• Proven capability to work in a team and collaborate; with independent accountability
• Proven ability to track performance KPIs and metrics that drive reach and scale through and extended partner sales and/or GTM approach
• Clear understanding of Cloud business models and partner economics
• Business level English: yes
• Business level local language: yes

Education

• Bachelor equivalent: yes
• Master equivalent: preferred
• MBA / PhD: no

We win with inclusion

BostonJob Segment:Cloud, ERP, Marketing Manager, Consulting, MBA, Technology, Marketing, Management

Key Responsibilities and Tasks:

• Work closely with business stakeholders to define goals, objectives and requirements
• Flexible management of multiple project activities simultaneously, maintaining strategic view that aligns with the organization North Star
• Align project objectives with the business strategy and IT requirements
• Establish and maintain strong relationships with key stakeholders and partners
• Regularly update stakeholders on progress, challenges, and key developments
• Lead cross-functional teams, including Architects, UX and Operation Experts
• Delegate tasks and responsibilities to team members based on their strengths and project needs
• Ensure effective communication among all team members, keeping everyone aligned and informed
• Execute and monitor critical situations with high visibility

What you bring:

• 6+ years in Project Management role
• Excellent English skills, verbal & written
• Excellent communication, presentation & moderation skills,to effectively engage with stakeholders
• Experience working in a global,virtual team environment
• Ability to lead & motivate, delegate tasks, and manage a diverse group of individuals with different expertise Strong analytical, troubleshooting,and problem-solving skills to quickly resolve challenges and address potential roadblocks
• Understanding of IT systems, infrastructure & technologies, and how they relate to business needs
• Experience in Product Mgr. role and AI is a plus
• Knowledge with pre-sales & sales processes & technologies is a plus
• Experience in tools like Mural, LeanIX & Signavio is a plus

As a E2E Cross Capability Expert for Cross Engineering, Experience & Excellence (CE3) - Customer & Partner - CPIT organization, you will be part of a dynamic unit composed of a high-performing group of professionals in diverse practicals like Architects, UX and Operation Experts, dedicated to driving innovation and excellence across delivery units and board areas.

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Job Segment:Pre-Sales, Cloud, ERP, Project Manager, User Experience, Sales, Technology

What you’ll do:

Duration:18 Months

Schedule:30 HR/week

In this role you will work closely with the Director of the area on these areas:

• Keeping updated information regarding the capabilities and experiences of each partner in the geographies to be attended.

• Actively participating in forecast and planning meetings to have a detailed understanding of opportunities where Strategic Service Partners could get involved.

• Assist with internal and external communications plans and execution – including invitations, webinars, social media, internal portals, enablement sessions, etc.

• Act as vendor liaison to help expedite operational activities related to partner.

• Follow-up of accuracy of opportunities registered into internal SAP CRM systems and Workspan.

• Prepare and distribute weekly, half-yearly and end-of-year reports as required.

What you bring:

We’re looking for someone who takes the initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Educational requirements: Currently enrolled in am academic program (Ideally: business, engineering or related)

Position requirements

• English level: Intermediate/Advanced

• Good oral and written skills in English

• Solid computer skills, including MS Office Specially Excel and Outlook

• High level of commitment to work and meeting deadlines

• Working with quality in all deliverables is a must

• Teamwork and collaboration

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