דרושים People & Culture Local Services Associate ב-Sap ב-Japan, Ota

Summary & Role Information:

In your new role, you will work as L3 support and in case of major incidents will support the fast restore of services. In addition, we will focus on proactive aspects to optimize and prevent harm from our environments. To achieve this a deep technical understanding of technologies and operation is required.

Key responsibilities and tasks:

• Ensure high availability of customer service by supporting service restoration in critical situation and provide L3 level support
• Deep dive on issues, supporting delivery teams to perform and drive root cause analysis to completion
• Analyze current landscape setups and come up with proposals for improvement
• Collaborate with different teams from within the HEC organization and outside to ensure excellent customer satisfaction
• Ability to own, lead and coordinate operational tasks, customer escalations, process improvements.
• Mentor and Guide junior members of the team

:

• 3-5 years of experience as SAP Basis consultant / System Database Administrator or in a similar role
• Bachelor’s or master’s degree Student in Computer or Electronics & Communication Engineering / Computer science / Information Technology systems/ Computer applications / IT Business Systems
• Strong customer service focus, paired with analytical and solution-oriented thinking
• Knowledge of either the ABAP stack or non-ABAP stacks with excellent understanding of IT operations
• Knowledge on HANA and the underlying infrastructure is beneficial
• Good know-how on SAP Technologies, Products and cross dependencies like integration and communication.
• Ability to work in international teams and under pressure, constantly adding value to customer and within organization
• Excellent written, verbal communication and presentation skills to effectively communicate and escalate Issues.

Personal Skills

• Experience in communication with customers and managing expectations
• Strong customer focus and service minded
• Strong communication and networking skills
• Good analytical and solution-oriented thinking
• Good team player and ability to work effectively in international and virtual teams
• Continually develop SAP solution core skills and business knowledge based on accumulated experience.
• Able to provide knowledge transfer from certain technology areas
• Proactive in learning and highly self-motivated
• Proficiency in written and spoken English

About the team:

Location: future employee could be located either in Timisoara or Bucharest office

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EOE AA M/F/Vet/Disability:

Requisition ID: 428530 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

Summary & Role Information:

In your new role, you will work as L3 support and in case of major incidents will support the fast restore of services. In addition, we will focus on proactive aspects to optimize and prevent harm from our environments. To achieve this a deep technical understanding of technologies and operation is required.

Key responsibilities and tasks:

• Ensure high availability of customer service by supporting service restoration in critical situation and provide L3 level support
• Deep dive on issues, supporting delivery teams to perform and drive root cause analysis to completion
• Analyze current landscape setups and come up with proposals for improvement
• Collaborate with different teams from within the HEC organization and outside to ensure excellent customer satisfaction
• Ability to own, lead and coordinate operational tasks, customer escalations, process improvements.
• Mentor and Guide junior members of the team

:

• 3-5 years of experience as SAP Basis consultant / System Database Administrator or in a similar role
• Bachelor’s or master’s degree Student in Computer or Electronics & Communication Engineering / Computer science / Information Technology systems/ Computer applications / IT Business Systems
• Strong customer service focus, paired with analytical and solution-oriented thinking
• Knowledge of either the ABAP stack or non-ABAP stacks with excellent understanding of IT operations
• Knowledge on HANA and the underlying infrastructure is beneficial
• Good know-how on SAP Technologies, Products and cross dependencies like integration and communication.
• Ability to work in international teams and under pressure, constantly adding value to customer and within organization
• Excellent written, verbal communication and presentation skills to effectively communicate and escalate Issues.

Personal Skills

• Experience in communication with customers and managing expectations
• Strong customer focus and service minded
• Strong communication and networking skills
• Good analytical and solution-oriented thinking
• Good team player and ability to work effectively in international and virtual teams
• Continually develop SAP solution core skills and business knowledge based on accumulated experience.
• Able to provide knowledge transfer from certain technology areas
• Proactive in learning and highly self-motivated
• Proficiency in written and spoken English

About the team:

Location: future employee could be located either in Timisoara or Bucharest office

​

EOE AA M/F/Vet/Disability:

Requisition ID: 428529 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.

What You’ll Do

As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:

• Successfully complete a10-month program that strengthens a foundation for a successful customer-facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world andacquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
• Receive on-the-job training under the mentorship of a senior Solution Advisor colleaguewhile working with our customers to gain real world experienceand acquire the

After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will

Solution areas focus:

What You Bring

• 2-3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
• Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
• Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with our global network.

involve participants spending four (4) weeks, spread across two trips, in San Ramon, California. This experience is designed to provide unparalleled hands-on learning and networking opportunities. *Please note the in-person component is still in the planning phase, and the final decision will be confirmed by the first quarter of 2026. We will ensure that this information is communicated promptly, and that sufficient time is provided for necessary preparations.

During intensive phases of the program, it is critical that all participants are fully engaged and present to ensure maximum learning and success. As such, vacation will not be approved during some critical times of the program

Our inclusion promise

Successful candidates might be required to undergo a background verification with an external vendor.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What you’ll doAs a (Associate) Developer (f/m/d) you will work in a highly motivated agile development team according to Scrum. You will take over responsibility for design, implementation, test and maintenance. You contribute to architecture and concept definition depending on your experience. You have the chance to continuously enhance your knowledge and keep up with the latest technology trends.
What you bring

• Good to excellent bachelor’s or master’s degree in one of the following or related areas: Information Technology, Computer Science, Business Informatics, Mathematics, Engineering, Physics or Business Administration with a focus on Information Technology
• Software development/programming skills e.g. in ABAP and/or Java, Java Script, SAP UI5
• Fluent English communication skills, both written and oral, German communication skills would be a plus
• Strong team player with cross-cultural awareness
• Analytical and problem-solving skills
• Interest for financial business processes

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Developer, ERP, Cloud, Testing, Computer Science, Technology

• interest in innovative topics, a natural curiosity, and the capability to learn how to translate those into customer digital transformation strategy

• basic understanding of the mutual interdependencies between the business and IT aspects of customers’ transformation programs

• general knowledge of the latest trends in information technology, preferably SAP Cloud solutions and services and their relevance for customers’ business

• Preferred Enterprise Architecture or Analytics exposure for recent customer digital transformation and data-driven decision-making journey

EDUCATION AND QUALIFICATIONS/SKILLS AND COMPETENCIES

• Bachelor’s degree, or equivalent tertiary study

• 0-3 years' work experience with customer facing roles

• Team player with ability to work independently and take ownership of assigned tasks

• Good listener with excellent communication skills, empathetic, collaborative

• Resourceful self-starters with strong interpersonal skills who are eager learners

• Interested in technology, innovation, and how digital platforms can solve business challenges

• Problem-solvers who are ambitious, passionate, resilient, proactive, open-minded, and able to manage pressure

• Preferred Enterprise Architecture or Analytics experienc

• Fluency in English and Japanese languages

EXPECTATIONS AND TASKS (DURING ACADEMY)

• Learn and understand the Customer Services & Delivery portfolio for the respective solution areas and delivers according to service specifications

• Conduct job rotations relevant to the intended role with various teams within the business whilst meeting performance requirements

• Case studies, classroom and self-paced learnings with a mix of technical and soft skill topics and on the job training

• Work on relevant projects that demonstrate your communication and interpersonal skills, as well as a strong work ethic that delivers high quality outcomes

• Demonstrate problem solving, time management, and communication skills through a range of activities during training and on the job rotations

• Build and maintain relationships with internal and external stakeholders

• Display effective communication skills to handle and explain customer situations (to both business end users and SAP technical/ functional consultants)

• Adapt to knowledge on new technologies in a consistently dynamic and changing environment

EXPECTATIONS AND TASKS (POST GRADUATION)

• Support the planning and execution of solution deployments, solution testing and issue resolution

• Leverage the capabilities of SAP's latest technology platform(s) and reinforce their benefits

• Support the transformation towards the Intelligent Enterprise

• Support the implementation and operation of technical system landscapes

• Support setup and connectivity of integrated system landscapes (on-premise, cloud and hybrid), applying state-of-the-art methodologies

• Support technology components-specific expert consulting

• Support the delivery of system optimization services

• Support the delivery of customer workshops and trainings

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What you´ll do

In this role, you’ll support the preparation of statutory financial statements for SAP subsidiaries worldwide, assist with audit-related tasks, and contribute to automation projects.

Your Impact:

• Financial Statement Preparation: Contribute to the preparation and review of statutory financial statements
• Audit Assistance: Help with administrative duties tied to independent audits
• Chart of Accounts Management: Support the upkeep of the local chart of accounts
• Automation & Innovation: Participate in automation initiatives to enhance our reporting processes
• Project Support: Assist the Head of Local Statutory Reporting on various project
• Location: Berlin

What you bring

• Current Student: Studying finance, accounting, tax, business administration, or a related field with strong academic performance and at least 1 year of studies to finish
• Accounting Knowledge: Background or coursework in financial accounting, IFRS, or GAAP
• Tech-Savvy: Proficient in Microsoft Office, particularly Excel, Word, and PowerPoint
• Languages: Fluent English is essential; Spanish is a big plus
• Team Player: Great communication skills, motivated, and enjoys working in a collaborative, international team
• Global Perspective: Ability to work in virtual, multicultural teams and a strong interest in finance project
• Prior work experience in accounting, tax, or audit-related fields is desired
• Located in Berlin, Germany

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

As a Senior Software Development Engineer on our team, you will:

• Solve complex problems and design systems that enable best-in-class operation of SAP Concur’s cloud services and communications with our customers.
• Develop across the full-stack on a variety of technologies including Python, Lambda, Boto client, SQS, Sceptre, Cloud Custodian, Dynamo, Docker containers, Kubernetes and AWS ECS.
• Leverage the latest and greatest AWS Cloud technologies as you build and innovate.
• Embrace end-to-end ownership and DevOps practices: architect, design, code, test, deploy and monitor your software in providing direct value to our customers.
• Cooperate with and mentor other engineers and product owners in an ever-evolving, agile environment.
• Learn, as we move fast and are unafraid to venture into the unknown.
• Be part of a team that owns products, tools and services that help other teams deliver better software and improve our relationship with customers

In order to accomplish this, you will need:

• A solid understanding and experience with software development principles and practices.
• A passion for maintaining high-quality, robust and scalable services.
• Good analytical and design skills – you should be able to think about problems broadly and deeply.
• Attention to details and strive for excellence in the quality of code you produce.
• A high degree of intellectual curiosity and a lack of fear for learning something new. You should be open to learning from others and also willing to help mentor and teach

QUALIFICATIONS & SKILLS:

• BS or MS in Computer Science, Computer Engineering, or related field
• Software development experience with a solid understanding of the full software stack
• Strong experience with AWS stack. Lambda, S3, SNS, SQS, IAM
• Knowledge of container technologies: Docker, Kubernetes
• Cloud Custodian development experience is a plus
• Proven experience coding object-oriented and modularized software
• Experience building scalable, reliable, and high-performing software systems
• Solid Linux and/or Unix skills
• Experience with RESTful API design and service operation
• Must have excellent verbal and communication skill

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