דרושים General Inside Sales （sales Development Specialist） ב-Sap ב-Japan, Ota

What You'll Do

As Development Expert, you will

· Understand current and target technical strategy, product roadmaps and deliver solutions that are in-line with them

· Collaborate with Senior and Success Factors Central Architects to architect and design solutions that meet functional and non-functional requirements (with emphasis on security, scalability, and maintainability)

· Coach team members to become proficient in development & quality processes, and technologies used in the team, thereby increasing expertise and productivity

· Continuously improve designs and implementations along with contributing significantly to the technical road map

· Trouble shoot critical production issue

What You Bring

o About 12-15 years’ work experience in building highly scalable enterprise cloud products

o Bachelor’s in computer science engineering or Technology (BE/BTech) or allied branches

o Fundamentally strong in Computer science concepts – Data structures, Algorithms, Distributed computing

o Must have experience in design and development of highly scalable cloud native applications using Java/JEE, Spring

o Expertise in latest architectures/design concepts like Domain Driven Design, Microservices (monolith to microservices), Event Driven programming (Kafka), CQRS among others.

o Strong in any RDBMS, including SQL performance tuning

o Working knowledge any of the public cloud (preferably Azure)

o Knowledge of containers and CI/CD

o Knowledge of various security standards like OWASP, OAuth, JWT etc

o Agile software development, including code refactoring, modularization, testability (including non-functional requirements) is must

o Must possess service-ownership mindset

As an EOS Execution Service Specialist - you are responsible for:

• Ensure the execution of planned changes requested by customers are completed as per the activity schedule, tracking, and achieving various ambitious service KPI and SLA’s.
• Immediate execution of customer service request which are critical during special phases of the customer life cycle.
• Quick responses during escalations, ensure no service requests are impacted in the delivery phase, identifying and driving initiatives to improve the customer operations.
• Analyse customer feedback on the service request execution quality and bring about changes in a more structured and time bound manner.
• Drive feedback relevant to procedure and process with relevant teams and drive it to completion.
• Coordinate and orchestrate the work between the various teams with Strong collaboration with other units within and outside Enterprise Cloud Service units.
• Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery
• Process improvement initiatives for daily operational activities
• Streamline standard operating procedures by focussing on automation enhancements.

What you bring

• Excellent hands-on experience in one of the areas like SAP Basis, Lifecycle events (Upgrades / Updates). Support Knowledge of products like SAP Cloud-Connector, S4 would be an added advantage.
• Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE)
• Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support is preferred.
• Working knowledge on SAP Application Security, System Copies, DB export-import, and disaster recovery strategy, client administration is preferred.
• Experience in working with Linux pacemaker environment is added advantage.

• Bachelor’s degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management.
• 5 to 6 years of work experience as a Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
• Working knowledge of Business Object Products (BOBI, BODS etc)
• Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases.
• Basic knowledge of Network and Storage
• Basic knowledge of one or more of the following products are preferred: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
• Cloud knowledge (e.g., experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP)
• Experience working in an international environment, being able to work effectively with international and virtual teams.
• Capable in technical documentation and creation of knowledge-based assets (KBAs)
• Ability to continuously acquire new knowledge proactively and independently.
• Analytical and solution-oriented thinking
• Exposure to the ITIL framework would be beneficial.
• Strong customer service focus with customer first Mindset.

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

• Analyze your territory and develop a strategy, along with concrete tactics, to successfully execute on your KPIs (sourced, nurtured & closed pipeline)
• Drive demand generation in collaboration with sales, partners and marketing in SAP´s Growth Business
• Co-design and execute on outbound activities to build relationships with new and existing customers: social selling, cold-/warm-calling, participation in online and onsite events, etc.
• Develop SAP product/technology expertise AND understand our customers' business in order to have meaningful conversations and build sustainable relationships with customers
• Have a passion for leveraging new tools to improve productivity and impact: Generative AI, Social selling, tools to analyze and understand your territory
What you bring• The most important criterium is the right mindset: proactivity, optimism and grit. You take end-to-end accountability for your success; you focus on solutions, not problems; you are eager to continuously learn and improve your craft.
• Motivation to pick up the phone and talk to your customers required, experience in (cold) calling a bonus
• Prior experience in professional social selling, sales, business development or B2B marketing role or comparable
• (Bonus points for) existing customer and or partner relationships via own social media activities and/or ambition to develop yourself into a trusted advisor
• Strong team player and ability to perform in a dynamic and results-oriented environment
• Bachelor equivalent mandatory, preferably in Business, Marketing or IT-related discipline, Master equivalent preferable
• German & English speaker mandatory

What you'll do

• Work in a multi-disciplinary team and help building and delivering tools and building blocks that are fundamental to drive the adoption of SAP Fiori
• Focus on developing in TypeScript / JavaScript and Web-based system environments (UIs, APIs, …)
• Closely collaborate with other development, design, and infrastructure teams within SAP to align new concepts and features
• Implement new and improved functions for SAP Fiori tools
• Work with agile software methodologies, such as test-driven development, continuous integration, team ownership and more

What you bring

• Student (f/m/d) at a university or a university of applied sciences
• Preferred fields of study: Computer Science or a related discipline
• Language skills: English, German is a plus
• Good knowledge in TypeScript, NodeJS and Github
• Knowledge of AI driven development, the development and the architecture of client-side web frameworks, and test automation technologies is a plus
• Strong analytical skills
• Team player with good communication skills and high commitment to quality, reliability, and a self-motivated working style
• Flexibility and ability to learn new subject matter quickly
• Ability to join us at the office in Walldorf/St. Leon Rot on a weekly base

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

Job Segment:Developer, User Experience, ERP, Cloud, Testing, Technology

Senior Product Specialist

What you will do

Product Management is responsible for the success, quality, costs, and delivery of a product as defined in the product portfolio.

Functional hands-on

• Builds the product road map and corresponding usage plan.
• Develops and drives the product vision, the road map, and the corresponding usage plan.
• Makes decisions about in-house developments, purchases, or partnerships on product level.
• Ensures the product delivery:
• Prioritizes and describes the product backlog.
• Ensures the delivery of high-quality specifications according to customer and user requirements, to create a competitive advantage for SAP.
• Ensures the delivery of high-quality products under customer requirements, including the completion of expert tests and validation of the planned and implemented scope across the entire product lifecycle (including the product-related non-coded assets).
• Works in close collaboration with other teams, such as release management, production, and governance.
• Coordinates the gathering and integration of feedback from different stakeholders, especially from customers and Solution Management.
• Ensures the maintenance of the product up until a potential handover.
• contributes to efficiency, effectiveness, and process improvement.
• Technologies – SAP BTP, Gen AI Domain, Being part of the Gen AI revolution, knowing about the conversational experience. Having an understanding of SAP Systems like Success factors, S4.

Right attitude

• Team first attitude. Ensure we win together as a team. Work together with other scrum team developers, cross-functional and locational teams or cross lines of business. Remember you are building a solution for the entire suite of SAP applications.
• Processes are proven ways to meet the destination. Be serious about the Agile methodologies and live with it.
• Challenge the status quo. Always challenge the status quo. Always unlearn, relearn. Remember you will be working on cutting-edge technologies every day you see a revolution.
• The innovation mindset
• Utilize the hype around Gen AI, Business AI and Joule. You will be in the best place to work on cutting-edge technologies where things are rapidly evolving every day. Ensure you ride in the waves. Bring new ideas, concepts and prototypes in the cutting-edge technologies’ alignment with the strategy.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What you`ll do:

As part of our team, you will ensure the delivery of high-quality software and content by

• Developing and executing comprehensive software test plans.
• Creating and maintaining test standards, procedures, and documentation.
• Analyzing test results to identify issues and recommending corrective actions.
• Collaborating with development engineers to resolve problems effectively.
• Implementing and monitoring quality checks within content pipelines.
• Defining key performance indicators (KPIs) and conditions for automated quality tests.

What you bring:

We’re looking for a quality-focused professional with

• Solid knowledge of SAP’s product standard framework and requirements.
• Familiarity with SAP’s Quality Management System (QMS), corporate requirements, and ISO standards.
• Experience working in an agile/scrum mode to adapt to changing project needs
• Experience in at least one of the automation tool like Selenium with Java/Python is needed
• Familiarity with version controls in GitHub & Jenkins tool
• Hands on experience in Test management tools like Jira - xRay or GTP and Bug tracking tools
• Understanding on CI/CD pipeline for integration tests
• Ability to perform Root Cause Analysis of bugs
• Experience in a Security Expert role (a plus).
• Strong interpersonal and persuasive skills to influence others without formal authority.

Our inclusion promise

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:ERP, Cloud, QA, Quality Assurance, Database, Technology, Quality

•  Serve as the subject matter expert on SAP Fieldglass, guiding clients through the implementation and optimization processes.
•  Analyze client requirements and develop tailored solutions that align with their business objectives.
•  Lead discovery and design sessions to capture business needs and translate them into technical specifications.
•  Collaborate with internal teams, including Sales, Implementation, and Support, to ensure seamless delivery of services.
•  Conduct training sessions and workshops to empower clients to fully utilize Fieldglass functionalities.
•  Stay abreast of industry trends, new features, and updates within the Fieldglass ecosystem.
•  Foster long-term relationships with clients, providing ongoing support and guidance post-implementation.•  Bachelor’s degree in Business, Information Technology, or a related field; MBA or related advanced degree is a plus.
•  Minimum of 5 years of experience working with SAP Fieldglass or other vendor management systems, with a deep understanding of contingent workforce management.
•  Proven track record of delivering complex technical solutions and consulting services to enterprise-level clients.
•  Strong analytical and problem-solving skills, with the ability to think strategically and offer practical solutions.
•  Excellent communication and interpersonal skills, with the ability to articulate complex concepts to diverse audiences.
•  Demonstrated ability to manage multiple projects and deadlines in a fast-paced environment.
•  Certifications in Fieldglass or related technologies are highly desirable.•  Be part of a forward-thinking company dedicated to innovation and excellence.
•  Collaborate with a talented and passionate team that values professional growth and development.
•  Enjoy a flexible work environment with opportunities for remote and hybrid work arrangements.
•  Receive a competitive salary, comprehensive benefits package, and performance-based incentives.
•  Gain exposure to a variety of industries and work with leading global companies.How to Apply:

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Job Segment:ERP, SAP, Cloud, Pre-Sales, MBA, Technology, Sales, Management