Handle customer incidents within agreed timelines. Follow up with relevant parties to ensure timely completion of license audit, metering, and consumption queries from customers. Collect and analyse customerโs usage and...
You will troubleshoot and diagnose customer issues, investigating and resolving such issues and promptly responding to the customer which may involve multiple environments/platforms and application systems. Interact with network services,...
Handle customer incidents within agreed timelines. Follow up with relevant parties to ensure timely completion of license audit, metering, and consumption queries from customers. Collect and analyse customerโs usage and...