דרושים Technical Services Manager - Basis Gurgaon ב-Sap ב-India, Bengaluru

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PURPOSE AND OBJECTIVES

As a key driver of health, safety, and wellbeing initiatives, you will serve as expert ensuring our operations adhere to local labor laws and global standards. Your strategic guidance and hands-on support will help embed a strong safety culture, support governance frameworks, and empower leaders to prioritize employee health at every level.

EXPECTATIONS AND TASKS

• Design and deliver health, safety, and wellbeing programs aligned with the people and culture strategy and health and safety policies in China.
• Define and execute on Health and Safety plan that ensure compliance local legal requirements in China.
• Collaborate with stakeholders to prevent, early detect, manage and reintegrate cases of illness or disorder and minimize work-related productivity loss.
• Support and provide guidance to business leaders on fulfilling their duty of care and ensure adherence to applicable laws and standards.
• Keep updated on changes to health and safety laws in China and support teams across the region to stay compliant.
• Support the creation of effective governance structures for health and safety standards across the region, to ensure our practices are compliant with local laws, providing guidance and oversight to ensure consistency and accountability.
• Coordinate the development of health and safety roadmaps and action plans, ensuring they meet mandatory requirements and align with organizational goals.
• Support the communication governance and rollout of health and safety initiatives across countries, including transparency on communication channels.
• Advise country teams on global and regional health and safety programs.
• Monitor health, safety, and wellbeing programs that promote a proactive safety culture, support employee wellness, and promote organizational resilience.
• Work collaboratively with internal teams, management, and external partners to prevent issues, manage health risks, and ensure a safe and supportive workplace.

YOUR PROFILE

• A qualified Health, Safety and Wellbeing professional with proven experience in regional health, safety, and wellbeing management.
• Well-versed in local labor laws, health and safety regulations, and regional compliance frameworks.
• Skilled in developing governance models, strategic planning, and program management.
• A passionate communicator capable of engaging stakeholders at all levels.
• Experienced in investigating incidents, managing risks, and fostering a culture of safety and wellbeing.
• Fluent in English and familiar with local contexts.
• A proactive problem-solver with a collaborative mindset, committed to continuous improvement.

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Successful candidates might be required to undergo a background verification with an external vendor.

Key Responsibilities:

• Implement high-quality, maintainable code in Python, Java, and JavaScript under the guidance of senior developers and architects.
• Contribute to the development of scalable solutions for the AI-driven automation platform .
• Support the design and maintenance of database schemas and data integration workflows.
• Build and consume REST/OData services and integrate them with SAP BTP.
• Work with AI/ML frameworks and Knowledge Graph technologies (triple stores, RDF/SPARQL) as part of solution delivery.
• Participate in code reviews, unit testing, and CI/CD pipelines .
• Collaborate with Product Owners, QA, and cross-functional engineering teams to deliver features on time and with quality.
• Troubleshoot and fix defects, ensuring solutions meet performance and security standards.

Required Qualifications:

• Hands-on development experience with at least one of: Python, Java, or JavaScript .
• Basic knowledge of cloud-native development and/or SAP BTP services.
• Familiarity with database design and SQL .
• Exposure to CI/CD tooling and Git/GitHub workflows .
• Strong problem-solving and debugging skills.
• Eagerness to learn new technologies, especially in AI/ML and Knowledge Graphs .

Preferred / Nice-to-Have:

• Experience with SAP Fiori, SAPUI5, or CAP (Cloud Application Programming Model) .
• Knowledge of AI/ML concepts (LLMs, embeddings, generative AI).
• Familiarity with SAP ecosystem technologies, including ABAP .
• Background in ERP or enterprise SaaS environments

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Developer, Cloud, ERP, Testing, Compliance, Technology, Legal

What you’ll do

The role includes the following tasks:

• Design, implement, monitor, maintain and optimize SAP S/4HANA systems for SAP Sovereign Cloud.
• Setup of a multi-system landscape architecture and integration aspects between heterogeneous system technologies.
• Life cycle management activities like Hotfixes, Upgrades, EPs.
• Provision, monitor and operate cloud services meeting SLAs and KPIs.
• Analyse, troubleshoot and solve operational issues, and respond to incidents.
• Work with complex systems administration, database administration, and landscape maintenance.
• Maintaining the integrity and security of servers and systems.
• Develop and monitor policies and standards for allocation related to the use of computing resources.
• Conduct root cause analysis and implement continuous improvements.
• Partner with product development team to design and enhance the services.
• Work in a diverse environment and cross-train with other global team members.
• Provide on-call support for incidents and performance degradations.
• Flexible schedule which may include weekend or after business hours work.
• Commitment to maintaining office presence for efficient team collaboration.

What you bring

• A minimum of 8 years of SAP experience with at least 2 years focus on SAP S/4HANA and/or SAP Payroll.
• A minimum of 2 years of experience in implementation, upgrade and support of SAP S/4HANA systems.
• Bachelor's degree from an accredited college/university in an appropriate field.
• Excellent troubleshooting skills and comprehensive and conclusive root cause analysis.
• Experience in implementation, upgrade and support of the latest SAP systems versions, running on Windows/Linux OS and HANA, etc.
• Good knowledge of hyperscalers like AWS, Azure or GCP.
• Experienced in building and/or planning and testing of the DR.
• Security-first mindset, and familiar with Cycbersecurity, Governance, Risks and Compliance.
• Knowledge of Cloud Computing, Databases, Web services, networking, virtualization, and internet protocols.
• Ability to multitask and handle various projects, deadlines and changing priorities
• Strong interpersonal, presentation, and customer service skills
• Willingness to work in a 24/7 environment with on-call duties.
• Commitment to maintaining office presence for efficient team collaboration.
• Must be an Indian citizen and willing to undergo a security clearance process

Optional

• Experience with Terraform and Ansible.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

Job Segment:Cloud, Payroll, Testing, ERP, DBA, Technology, Finance

What you`ll do:

Drive strategy and delivery of mission-critical export control capabilities ensuring global trade compliance for our digital products portfolio

• Manage integrated solution landscapeincluding SAP GTS, SAP BIS, and custom workflow systems governing licenses, downloads, and cloud services
• Develop outcome-focused roadmapsbalancing regulatory compliance with operational efficiency, prioritizing technology investments and cloud migration strategies
• Lead stakeholder alignmentbetween Export Control Legal/Operations teams and IT engineering, translating regulatory changes into actionable requirements
• Ensure rapid compliance responseto sanctions updates and regulatory changes while maintaining system stability
• Manage compliance riskwhere failures could result in financial penalties, reputational damage, or governmental oversight
• Coordinate cross-functional deliveryof our portfolio deliverables with system architects, process experts and third-party vendor

What you bring:

• Trade compliance expertisewith proven experience in export control or similar regulatory technology environments
• SAP GTS/BIS backgroundwith understanding of complex system integrations in compliance-critical settings
• Business-regulatory focuswith fundamental technology understanding to translate legal requirements into technical specifications
• Senior stakeholder managementskills across legal, operations, and engineering teams in dynamic regulatory landscapes
• Risk management mindsetbalancing operational efficiency with regulatory precision in high-stakes compliance environment

What you'll do:

• Account & Customer Relationship Management:
  • Serve as the end-to-end account owner, managing sales of software licenses and cloud subscriptions and establish a trusted relationship with the customer.
  • Develop and execute strategic account plans to ensure sustainable growth and achieve/exceed revenue targets.
  • Gain a comprehensive understanding of each customer’s technology landscape, strategic goals, and competitive environment.
• Demand Generation, Pipeline, and Opportunity Management:
  • Maintain pipeline management, ensuring a healthy and advancing sales funnel.
  • Leverage internal resources, including marketing, inside sales, and partner channels, to drive demand and manage opportunities.
  • Utilize SAP’s comprehensive solution portfolio, including industry-specific and line-of-business (LoB) solutions, to effectively address customer needs.
• Sales Excellence:
  • Conduct White Space analysis to identify and execute up-sell and cross-sell opportunities within existing accounts.
  • Orchestrate and deploy appropriate teams to ensure successful sales outcomes, embodying the "OneSAP" approach.
  • Stay informed about SAP’s competition and position SAP solutions effectively against them.
  • Maintain accurate customer and pipeline information within CRM systems.
• Leading a (Virtual) Account Team:
  • Lead and orchestrate remote and cross-functional teams to align with the customer’s strategic objectives.
  • Ensure that account teams and partners are well-prepared and strategically positioned for all customer interactions.
  • Maximize the value derived from SAP’s extensive sales support ecosystem.

What you bring:

• 10+ years of experience in sales of complex business software/IT solutions.
• Proven success in business application software sales and leading team-selling environments.
• Demonstrated ability to handle large transactions and lengthy sales campaigns in a fast-paced, competitive market.
• Strong negotiation skills and experience in renewals, expansions, and up-sells of subscription-based solutions.
• Fluent in Business English, with proficiency in additional languages considered a plus.
• Exceptional communication, both verbal and non-verbal.
• Strategic thinking with a high degree of creativity and innovation.
• Strong executive presence and results-driven mindset.
• Ability to work across multiple teams within a matrix organization.

Meet your team:

• Join a highly motivated team with a deep understanding of SAP’s solution portfolio.
• Engage in collaborative work with SAP leadership and industry teams to drive customer success.
• Align with product/solution management teams to enhance your strategic engagements.
• Leverage your expertise while working in a dynamic and challenging environment at the forefront of SAP’s customer engagements.

We win with inclusion

Boulder
Denver

SAPServices Account Executive (SAE) is the key customer-facing asset in ourServices Sales organization, the SAE is responsible for positioning SAP
PROFFESIONALServices as the differentiated partner to help our clients accelerate time-to-value while controlling implementation and operational costs on their path toward digital transformation.

• Conduct detailed research and comprehensive analysis on the specific customer’s business imperatives and challenges to drive demand generation.

• Develop territory and account plans, leveraging all assets available (e.g., lines of service, marketing events, delivery resources) that represent pipeline growth and business opportunities.

• Build strong internal relationships with license/cloud sales, alliance partners, services delivery, and product management.

• Manage the revenue of your territory and all programs you sell to your customers.

• Play a key role on program governance of key accounts in your territory

• Build deep consultative relationships with your customers by getting an intimate understanding of their business challenges.

• Be an expert in sales execution by understanding the customer’s decision-making process and developing relationships with key decision makers and progressing deals through the sales cycle.

Experience and Role Requirements

• Minimum of 5 years of experience in sales or business development activities including generation and management of opportunities, bids, deal closure and relationship management.
• Industry experience and / or with Federal Government.

• Understanding and experience with Cloud implementation methodologies

• Experience with Cloud Governance and Execution

• SAP product and prior enterprise business application software or implementation experience is preferred.

• Prior sales experience desired. Familiar methodologies that build and qualify health pipeline multiples. Demonstrates consistent bookings and revenue achievement.

• Ability to project a professional presence while preparing and conducting presentations to customers during all phases of the relationship

• Possess understanding of key negotiation terms and conditions and general understanding of contractual structures for complex consulting engagements.

• Ability to adapt and function effectively and independently in a fast-paced, changing environment.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Washington DC