דרושים Digital Customer Engagement Manager - Sap Enterprise Cloud Services ב-Sap ב-India, Bengaluru

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PURPOSE AND OBJECTIVES

As a key driver of health, safety, and wellbeing initiatives, you will serve as expert ensuring our operations adhere to local labor laws and global standards. Your strategic guidance and hands-on support will help embed a strong safety culture, support governance frameworks, and empower leaders to prioritize employee health at every level.

EXPECTATIONS AND TASKS

• Design and deliver health, safety, and wellbeing programs aligned with the people and culture strategy and health and safety policies in China.
• Define and execute on Health and Safety plan that ensure compliance local legal requirements in China.
• Collaborate with stakeholders to prevent, early detect, manage and reintegrate cases of illness or disorder and minimize work-related productivity loss.
• Support and provide guidance to business leaders on fulfilling their duty of care and ensure adherence to applicable laws and standards.
• Keep updated on changes to health and safety laws in China and support teams across the region to stay compliant.
• Support the creation of effective governance structures for health and safety standards across the region, to ensure our practices are compliant with local laws, providing guidance and oversight to ensure consistency and accountability.
• Coordinate the development of health and safety roadmaps and action plans, ensuring they meet mandatory requirements and align with organizational goals.
• Support the communication governance and rollout of health and safety initiatives across countries, including transparency on communication channels.
• Advise country teams on global and regional health and safety programs.
• Monitor health, safety, and wellbeing programs that promote a proactive safety culture, support employee wellness, and promote organizational resilience.
• Work collaboratively with internal teams, management, and external partners to prevent issues, manage health risks, and ensure a safe and supportive workplace.

YOUR PROFILE

• A qualified Health, Safety and Wellbeing professional with proven experience in regional health, safety, and wellbeing management.
• Well-versed in local labor laws, health and safety regulations, and regional compliance frameworks.
• Skilled in developing governance models, strategic planning, and program management.
• A passionate communicator capable of engaging stakeholders at all levels.
• Experienced in investigating incidents, managing risks, and fostering a culture of safety and wellbeing.
• Fluent in English and familiar with local contexts.
• A proactive problem-solver with a collaborative mindset, committed to continuous improvement.

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Successful candidates might be required to undergo a background verification with an external vendor.

YOUR FUTURE RESPONSIBILITIES

Your responsibilities will include:

• Build and execute a demand plan for SAP Business Data Cloud in your geography that encompasses and orchestrates all demand activities required to grow sales and consumption momentum across the organization.
• Contribute to account strategy development and support new sales engagements for SAP Business Data Cloud by demonstrating solution-specific expertise, thought leadership, and competitive differentiation.
• Discover and align customer needs and vision early in the sales cycle and provide solution recommendations. Engage customers through impactful storytelling, value selling, and consistent messaging.
• Drive post-sales adoption and consumption of SAP Business Data Cloud by Continuing to sell the vision and impact of the solutions for successful deployments and customer value realization.
• Demonstrate the benefits of transitioning from on-prem legacy solutions to the Cloud to our customers and assist in designing deployment architectures.

YOUR PROFILE

• Bachelor’s degree or equivalent and 5+ years of professional work experience in Enterprise IT and the Enterprise SaaS/PaaS market.

• Experience in designing and executing demand generation and business development initiatives for incremental sales & accelerated consumption.

• Recognized domain expertise for SAP Data & Analytics Portfolio, esp. SAP Analytics Cloud, SAP Datasphere, SAP HANA Cloud, SAP BW/4 HANA.

• Solid understanding of Cloud in a B2B environment, including IaaS, PaaS and SaaS models.

• Experience with other SAP Line of Business solution, ERP, S/4HANA and SAP Basis technologies is a plus.

• Experience in managing customer engagements across different roles.

• Outstanding communication and presentation skills.

• Willingness to travel and a commitment to continuous learning.

• An independent and goal-oriented working style.

• Exceptional communication and presentation skills in English, both encompassing written and spoken skills , are a must.

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Key Responsibilities:

• Implement high-quality, maintainable code in Python, Java, and JavaScript under the guidance of senior developers and architects.
• Contribute to the development of scalable solutions for the AI-driven automation platform .
• Support the design and maintenance of database schemas and data integration workflows.
• Build and consume REST/OData services and integrate them with SAP BTP.
• Work with AI/ML frameworks and Knowledge Graph technologies (triple stores, RDF/SPARQL) as part of solution delivery.
• Participate in code reviews, unit testing, and CI/CD pipelines .
• Collaborate with Product Owners, QA, and cross-functional engineering teams to deliver features on time and with quality.
• Troubleshoot and fix defects, ensuring solutions meet performance and security standards.

Required Qualifications:

• Hands-on development experience with at least one of: Python, Java, or JavaScript .
• Basic knowledge of cloud-native development and/or SAP BTP services.
• Familiarity with database design and SQL .
• Exposure to CI/CD tooling and Git/GitHub workflows .
• Strong problem-solving and debugging skills.
• Eagerness to learn new technologies, especially in AI/ML and Knowledge Graphs .

Preferred / Nice-to-Have:

• Experience with SAP Fiori, SAPUI5, or CAP (Cloud Application Programming Model) .
• Knowledge of AI/ML concepts (LLMs, embeddings, generative AI).
• Familiarity with SAP ecosystem technologies, including ABAP .
• Background in ERP or enterprise SaaS environments

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:Developer, Cloud, ERP, Testing, Compliance, Technology, Legal

PURPOSE AND OBJECTIVES

SAP Globalization is working on developing AI agents and tools to streamline the localization of SAP software for different countries. The focus is on leveraging AI in activities such as coding, research, automation, and software design, with the goal of accelerating the delivery of solutions tailored to meet local requirements.

YOUR FUTURE ROLE

We are looking for a passionate
Senior Developerfor our new AI team in Sofia to work on exciting global AI development projects. In this role you will:

• Play a crucial role in pioneering the integration of modern AI capabilities, actively shaping the infusion of Generative AI features right from the beginning. This is a rare opportunity to make a significant impact and be part of a groundbreaking journey.
• Streamline and automate the process of monitoring, analyzing, and applying legal changes to enable customer compliance with local regulations in multiple countries and industries. Gain valuable insights into critical Business Processes.
• Work closely with multiple frontrunner teams in AI environment globally.
• Explore and assess new technologies in the field of generative AI, Large Language Models (LLMs), AI-augmented development, tools, and infrastructure to evolve existing highly used functionalities and services in the cloud.
• Design and build stable and scalable AI based solutions, PoCs and first versions of new products & features. Make critical design decisions selecting underlying technologies.
• Lead and own the entire development process, designing and implementing robust back-end functionalities and ensuring seamless integration with other SAP products.
• Investigate, analyze complex problems; and resolve critical issues.

YOUR PROFILE

If you are self-driven and flexible, you are a perfect fit for our team. Further role requirements are:

• Degree in Engineering / Computer science or equivalent subject.
• Solid experience using Python or similar languages as a backend systems developer.
• Extensive experience with developing software that runs in the Cloud, knowledge of SAP BTP is an advantage.
• Proficient in Kubernetes and Docker.
• Strong knowledge in prompt engineering techniques such as retrieval augmented generation or few-shot prompting.
• Expertise in agent frameworks such as ReAct.
• Experience with MCP or similar technologies (a plus).
• Strong understanding of algorithms, data structures, and database usage.
• Extensive experience with common tools for agile project planning and tracking, source code control, and continuous integration (e.g., JIRA, Git, Jenkins).
• Ability to work independently and lead projects.
• Ability to communicate with multiple stakeholders.
• Good English language skills (written and verbal).

WORK EXPERIENCE

• At least 5+ years of relevant experience.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

YOUR FUTURE ROLE

You will utilize internal and external available customer specific information to develop a comprehensive reference Enterprise Architecture – RISE Model for our customers aligning with their business objectives. In your role you work with a variety of experts in a multi-disciplinary team of highly motivated and experienced colleagues. You increase the customer’s value by driving activities such as:

• Developing reference architecture and transformation plans promoting SAP best practices
• Provide architecture guidance using RISE with SAP methodology and Clean Core principles to ensure that every customer benefits from SAP‘s standard cloud qualities
• Identify innovation use cases that benefit our customers strategic and operational objectives
• Advising customer management on architecture and transformation activities
• Identifying and mitigating technical adoption risks
• Aligning customers and partners with SAP’s Clean Core strategy accelerating BTP adoption

YOUR PROFILE

What you will bring:

• Bachelor‘s or Master’s degree inBusiness Administration, Informatics orany comparable education
• 9-11+ yrs. of practical experience from a multi-national environment advising management and working as an enterprise architect and/or transformation advisor
• Proven experience delivering enterprise business transformation, aligning stakeholder priorities with system architectures and roadmap
• Discrete Manufacturing Industries’ know-how
• Experience delivering at least one full end-to-end SAP implementation in a responsible role from process design to after GoLive, ideally incl. support and optimization
• S/4HANA technical and/or SAP S/4HANA application/functional knowledge/experience
• Professional training and certification (e.g., SAP Enterprise Architecture Framework featured by LeanIX EAM, SAP Certified Professional-Enterprise Architect [P_SAPEA_2023], TOGAF) as a plus
• Solid knowledge of SAP’s strategy, the latest product portfolio and their impact on business
• Solid understanding of project management methodologies and tools
• Strong customer focus and ability to build and maintain customer relationships
• Strong communication skills also regarding senior management and C-levels, both within an IT team and across business functions
• Mindset for strategic thinking, continuous learning and business cumen
• Flexibility and ability to quickly adapt to a new environment, where you can grow fast
• Excellent English and German language skills

Job Segment:Cloud, IT Architecture, Information Technology, ERP, Developer, Technology

What you’ll do

As Digital Enterprise Architect Consultant you are responsible for driving scalable enterprise transformation, enabling organizations to accelerate cloud adoption, optimize business value, and maximize automation. You support customers to translate their strategy into architecture and support them on their cloud transformation journey by leveraging SAP’s reference-based services that allow an outside-in perspective. Furthermore, you can expect to:

• Be at the forefront of modernizing enterprise transformation by leveraging digital tools

• Support organizations to continuously innovate and adopt state-of-the-art technologies
• Drive the adoption of AI-driven automation and SAP RISE integrated toolchain and methodologies
• Join a dynamic ecosystem focused on digital customer engagement
• Work in an innovative and growth-oriented business area
• Benefit from a culture that encourages collaboration, continuous learning and growth mindsets

What you bring

• Knowledge of cloud technology (SaaS, DaaS, PaaS) in business environments
• Knowledge of project management methods (certification is an advantage) and the ability to plan, coordinate, and monitor initiatives, and problem-solving skills
• Strong presentation skills as well as clear and effective communication and the ability to build and maintain relationships with various stakeholders and understand their expectations, technical and business requirements
• Understanding of enterprise architecture methods as well as integration architectures is a plus
• SAP product knowledge as well as SAP RISE, SAP BTP and Clean Core strategies is a plus
• Proficiency in English
• Proficiency in German and/or French and/or Spanish

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Job Segment:Cloud, Architecture, Information Technology, IT Architecture, Developer, Technology, Engineering