דרושים Technical Consultant- Mulesoft ב-Salesforce ב-India, Bengaluru

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Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Salesforce industries' goal is to deliver rapid, value-driven customer solutions for complex business problems. Our Salesforce Developers are key players in this objective, as they can leverage native Industry Cloud functionality to deliver customer requirements quickly with minimal customisation.

• You’ll be responsible for turning the program design of our Solution Architects and Technical Architects into a configured solution that meets the customer’s needs.

• Working predominantly in Agile scrum teams, you’ll be building out complex business processes using Industry Cloud technology and the toolkit of the platform.

• You’ll be involved in all phases of the project lifecycle - from low-level design and development through to deployment and post-production support.

• You’ll acquire a deep product knowledge of the Salesforce Industries vertical applications, and will be able to mentor customer (and system integrator) resources and accelerate knowledge transfer to them.

• You’ll also act as a champion in the wider Salesforce Industries partner ecosystem, sharing best practices, lessons learned, and time-saving techniques.

Minimum Requirements:

• 5+ years experience working on deployment teams, ideally using Agile development techniques.

• Proven track record of successful delivery of customer projects, preferably enterprise CRM implementations.

• Experience in building solutions in the financial services industry.

• A self-starter, adept at picking up new skills and technologies, and eager to break new ground.

• Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers or delivering a technical presentation.

• Vision to help us take our company to the next level.

• Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Technical Requirements:

• Salesforce (Apex, VisualForce, Lightning)

• Java, SOAP APIs, REST (JSON, XML)

• Data modeling

• Process modeling tools and best practices

Preferred Requirements:

• Knowledge of OmniStudio (Integration Procedures, Data Raptors, Omniscripts)

• Excellent interpersonal and communications skills.

• Salesforce Platform Developer / Platform App Builder certification

• Bachelor's or Master's degree in Computer Science, Software Engineering or a related field

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The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.

• Serve as the technical lead for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
• Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
• Lead a team of developers driving optimized solutions across multi-cloud implementations, ensuring seamless integration between Health Cloud, Service Cloud, and Experience Cloud and Omnistudio framework.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
• Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
• Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools.
• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
• Successfully create custom enterprise applications using and integrate with other enterprise systems.
• Work closely with Delivery Managers, SolutionArchitects, and directly with clients to architect technology solutions to meet client needs.
• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.

• 10+ years of experience in developing technology solutions.
• 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
• Expertise in one or multiples of →Salesforce Health Cloud,Sales/Service/ExperienceCloud, and Vlocity Omnistudio
• Proven experience architecting enterprise-level Salesforce solutions in the life sciences or Veeva product or healthcare industry .
• Strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR .
• Expertise in one or multiple domains ofHealthcare Providers, Healthcare Payers,Life Science and Pharmaceuticals, Medical Devices, Public health & Government Healthcare programs, Insurance.
• Experience in healthcare domain (Preferred)
• Integration Architecture (Must have)
• Platform Security (Must have)
• Identity and Access Management / Integration Security
• Sharing and Visibility (Must have)
• Data Architecture and Management (Must have)
• Architectural Design Patterns (Must Have)
• Apex Design Patterns (Must Have)
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect, System Architect)
• OmniStudio Developer/Consultant
• Health Cloud Certification (Good to have)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will help build our Industries Architects’ Practice through leading internal initiatives, contributing to the practice business plan, creating team enablement methodology, onboarding new architects, planning capacity and recruiting to build the team.

• You’ll have up to 15 direct reports under your scope of responsibility. You will be required to deliver technical work (as a senior technical architect) on Industries domain projects at 25% utilization and balance that with leading your team of Architects (and potentially, Managers).
• You’ll be responsible for planning capacity, hiring, training, and mentoring our Technical Architects, as well as guide them on their CTA journey.
• Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Identify and lead internal critical initiatives to grow the Industries Architects’ consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Lead Enterprise Architecture and Governance for an enterprise-level customer engagement.Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Lead a project team of developers focused on driving optimized solutions for our clients leveraging Salesforce Industries Clouds
• Ensure the success of these teams while securing the highest CSAT and business outcomes
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce
• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion

• 18+ years of experience leading Salesforce technical consulting projects and handling individual contributors.
• 8+ years of people management experience
• Strong application design skills combined with strong data, integration, and security architecture skills
• Expertise in one or multiples of → Salesforce Industries Cloud,Sales/Service/ExperienceCloud, and Vlocity OmniStudio
• Expertise in one or multiple domains of→ Financial Services, Health & Life Sciences, Manufacturing and Automotive, Retail and Consumer Goods, etc.
• Integration Architecture (Must have)
• Platform Security (Must have)
• Identity and Access Management / Integration Security
• Sharing and Visibility (Must have)
• Data Architecture and Management (Must have)
• Architectural Design Patterns
• Apex Design Patterns (Must Have)
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Proficiency in English

• CTA
• Salesforce Certifications (Admin, Developer, Sales, and Service Clouds, System and Application Architect).
• OmniStudio Developer/Consultant
• Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
• A great listener with the ability to communicate with people in diverse roles
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Resourceful and innovative thinker who can work through and solve problems
• Adept at navigating/mediating conflict and fostering healthy dialogue
• Strong interpersonal skills - nurture effective working relationships with others
• Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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In addition to people leadership, career coaching, and project oversight responsibilities for the team, you will build our Industries practice through leading internal initiatives, contributing to the technical practice business plan, developing methodology, creating team enablement, onboarding new architects, and recruiting to build the team.

• You’ll have up to 35 reports under your scope of responsibility. You will be required to deliver technical work (as a senior technical architect) on Industries projects at 25% utilization and balance that with leading your team of Technical Consultants, Architects and Managers.
• You’ll be responsible for hiring, training, and mentoring our Technical Consultants so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs.
• Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Identify and lead internal critical initiatives to grow the Industries consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Lead Enterprise Architecture and Governance for an enterprise-level customer engagement.Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business stakeholders that shape the architectural vision, and establish a program architectural roadmap.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Lead a project team of developers focused on driving optimized solutions for our Industries clients leveraging Salesforce Service Cloud, Sales Cloud, and Experience Cloud
• Ensure the success of these teams while securing the highest CSAT and business outcomes
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce
• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion

Minimum Requirements:

• 18+ years of experience leading Salesforce technical consulting projects and handling individual contributors.
• 8+ years of people management experience
• Strong application design skills combined with strong data, integration, and security architecture skills
• Expertise in one or multiples of → Industry Cloud,Sales/Service/ExperienceCloud, and Vlocity OmniStudio
• Integration Architecture (Must have)
• Platform Security (Must have)
• Identity and Access Management / Integration Security
• Sharing and Visibility (Must have)
• Data Architecture and Management (Must have)
• Architectural Design Patterns
• Apex Design Patterns (Must Have)
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Proficiency in English

• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect)
• OmniStudio Developer/Consultant
• Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
• Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience
• A great listener with the ability to communicate with people in diverse roles
• Proven ability to analyze, design, and optimize business processes via technology and integration
• Resourceful and innovative thinker who can work through and solve problems
• Adept at navigating/mediating conflict and fostering healthy dialogue
• Strong interpersonal skills - nurture effective working relationships with others
• Exceptional analytical skills - experience overseeing and managing business metrics, productivity, and outcomes

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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MuleSoft’sProfessional Services team works across every technology and system to deliver solutions to customers in every industry. As a Technical Consultant on our Global Services Delivery (GSD) team, you will work hands-on with our customers and partners to address critically important business challenges using MuleSoft’s Anypoint Platform. You will provide technical guidance on MuleSoft implementation projects, evaluate the customer’s technical and functional requirements, and develop cost-effective solutions to provide customers with demonstrable returns.
As a subject-matt guide in the field, you will develop solutions to help customers realize their business goals and advise them on standard methodologies for on-premise, cloud, and hybrid integration, and API management.
3 months:
● Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
● Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training● Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and give subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges12 months:
● Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
● Internalize frameworks, project deliverables, best practices/policies and implementations and vet with Senior Architects to chip in to internal collaboration networks and IP sharing
● Identify ongoing risks and struggles throughout project experiences in the field and chip in to defining and implementing internal mitigation measures to meet customer needs
● Supply to technical brown bag sessions and publish reusable content to the field
● Deliver compelling presentations, architectural blueprint documents, andrequirements-gatheringworkshops to influence the strategic direction of our projects and lead customers through solution designWhat you’ll need to be successful:
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Experience in at-least one of below mentioned Integration tools:
IBM Integration (IIB, Data Power), Boomi, Talend (ESB), SAP Integration (PIPO, CPI)
● 3+ years of relevant hands-on development experience implementing integration solutions
● Hands-on integration development experience with MuleSoft.

● API Management solutions (Apigee, Mashery, etc)
● one or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g., NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)
● Confirmed experience implementing multiple technical integration project SDLCs (Software Development Process) end-to-end
● Validated ability to optimally conduct solutions within a diverse technical team of client, SIs, contractors, and internal teams
● Give integration artifacts to internal initiatives to enrich services organization practices
● Solid understanding of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management
● Experience developing, profiling, and fixing Java application code and automated testing tools
● Experience in completing technical design documentation and technical reference materials for client/internal consumption
● Ability to travel if needed (varies depending on project and business needs)

Unleash Your Potential

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• We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

  As a subject-matter expert in this field, you will develop solutions to help customers realize their business goals and advise them on best practices for on-premise, cloud, and hybrid integration, and API management.

  
  What will you do-

  • Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle

  • Evangelize frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing

  • Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs, and 3rd Parties

  • Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs

  • Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills

  • Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the MuleSoft platform.

  • Lead development of technical brown bag sessions and publish/facilitate reusable content to the field

  • Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.

  • Deliver compelling presentations, architectural blueprint documents, andrequirements-gatheringworkshops to influence the strategic direction of our projects and lead customers through solution design

  
  What you’ll need to be successful:

  • Min 15 Years of Overall Experience

  • 8-10 years minimum experience leading integration teams and architecting solutions

  • 5+ years of experience with MuleSoft

  • Demonstrated experiences architecting services integrations with at least two of the following: MuleSoft or other solutions: e.g IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, API Management solutions, etc.

  • Demonstrated experience managing and architecting for multiple technical integration projects using the Software Development Life Cycle (SDLC) end-to-end, sometimes simultaneously

  • Working knowledge ofon-premise/cloud/containerized-basedinfrastructures, SDLC pipelines, anddeployments/configurationsanddefinition/evangelismof best practices/standards

  • Demonstrated ability to effectively architect solutions within a diverse technical team of clients, System Integrators (SIs), contractors, and internal teams

  • Experience leading technical teams and mentoring junior level resources, consultants, and clients while leading internal initiatives to grow Services organization practices

  • Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements

  • Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions meeting complex business requirements while evangelizing integration methodologies and supporting business case justification to C-level executives

  • Experience driving technical workshops with technical and business clients to derive value added services and implementations

  • Experience defining full API life-cycle management, from API design and integration development through to deployment, operations and governance

  • Willingness to travel regularly to meet customer needs as required

  • Full proficiency in English

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, volunteer roles, work experience, etc.)

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As Sr. Technical Architect you will become a deep Health Cloud Domain and Product expert and will work closely with delivery teams to ensure customer success.As a Sr. Technical Architect, you will become a deep product expert with Industry Health Cloud applications, and work closely with our sales and delivery teams to ensure customer success. The Sr. Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem.
Responsibilities:

• Serve as the Sr technical Architect for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
• Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
• Lead a team of architects focused on driving optimized solutions for our Health industry clients leveraging Salesforce Health Cloud, Service Cloud, Sales Cloud, and Experience Cloud.
• Create integration, data migration and implementation strategies that maximizes standard out of the box capabilities from the product.
• Serves as a trusted advisor to the client.
• Lead the technical architecture team for an enterprise level customer engagement.
• Participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept development with prospects, estimations, help in creating release roadmap, timelines etc.
• Connects with Salesforce Product teams to support client implementations.
• Lead functional and technical workshops. Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Work collaboratively and have very strong communication skills & creative thinking.
• Play program architect and advisory role, as needed.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
• Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
• Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools.
• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
• Successfully create custom enterprise applications usingand integratewith other enterprise systems.
• Work closely with Delivery Managers, Solution Architects and directly with clients to architect technology solutions to meet client needs.
• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.

Qualifications:

• Salesforce Certified Technical Architect (CTA) credential (Must have)
• 14+ years of experience in developing technology solutions
• 5+ years of experience in handling client facing projects in positions of increasing responsibility in the context of system development and related business consulting.
• Proven experience architecting enterprise-level Salesforce solutions in the life sciences or Veeva product or healthcare industry .
• Strong understanding of compliance and regulatory requirements including HIPAA, GxP, PHI, HL7, and FHIR .
• Expertise in one or multiples of → Salesforce Life Sciences, Health Cloud,Sales/Service/ExperienceCloud and Vlocity Omnistudio (Must have).
• Expertise in one or multiple domains of Healthcare Providers, Healthcare Payers,Life Science and Pharmaceuticals, Medical Devices, Public health & Government Healthcare programs, Insurance (Must have).
• Integration Architecture (Must have) - Conceptualize end to end integration projects & knowledge of authentication mechanisms.
• Experience in REST & SOAP APIs, knowledge of Governor limits involved during integrations.
• Experience in healthcare transformation project as a Technical/Enterprise Architect (Preferred)
• Working knowledge on continuous integration, working with repositories (e.g. Git, Bitbucket)
• Strong experience in designing and architecting large scale applications
• Detailed understanding of Solution architecting & Estimations process.
• Apex Design Patterns (Must Have)
• Integration Architecture (Must have)
• Platform Security (Must have)
• Identity and Access Management / Integration Security
• Sharing and Visibility (Must have)
• Data Architecture and Management (Must have)
• Architectural Design Patterns
• Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
• Strong presentation skills, communication skills & able to develop content for appropriate audiences.
• Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect,OmniStudio Developer/Consultant )
• Application & System Architect Certifications (Preferred)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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