Principal Specialist Se jobs at Salesforce in Brazil, São Paulo

Job Category

Job Details

Also known as a " Pre -Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

they are selling and the

Your Impact in our team

• Understand the customer's needs, and establish Salesforce's product as the best solution that solves our customer's challenges

• Build and present customized demos of Salesforce products

• Convey deep knowledge of the customer's technology as it pertains to Salesforce's solutions

• Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

• Attain quarterly and annual objectives assigned by management

• Ability to travel based on territory alignment and region

Qualifications

• 5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles

• Solid presentation and communication skills

• Ability to work as part of a team to solve technical problems in varied environments

• Knowledge of related applications, relational database and web technology

Preferred Qualifications

• Salesforce Certifications

• Industry Experience

• Basic programming experience in HTML and other web based technologies

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

Job Category

Job Details

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Also known as a " Pre -Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

they are selling and theindustry/verticaloriented teams (any of them):

• Public Sector

Your Impact in our team

• Understand the customer's needs, and establish Salesforce's product as the best solution that solves our customer's challenges

• Build and present customized demos of Salesforce products

• Convey deep knowledge of the customer's technology as it pertains to Salesforce's solutions

• Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

• Attain quarterly and annual objectives assigned by management

• Ability to travel based on territory alignment and region

Qualifications

• 5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles

• Solid presentation and communication skills

• Ability to work as part of a team to solve technical problems in varied environments

• Knowledge of related applications, relational database and web technology

Preferred Qualifications

• Salesforce Certifications

• Industry Experience

• Basic programming experience in HTML and other web based technologies

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

• Engage with prospective and current customers to qualify product fit via multiple channels
• Understand the prospect’s business needs, challenges, and the outcomes they are looking to achieve to act as a trusted advisor and provide best practices
• Consistently work towards our goal of increasing our customer satisfaction level and providing an exceptional customer experience
• Become a Salesforce product expert to articulate feature functionality and how it maps to customer needs
• Present and demo business value of various products to customers clearly and confidently, tailoring individual demos to their needs
• Act as the frontline for technical issues and route to Support when appropriate
• Handle initial billing and licensing questions and issues and raise as appropriate
• Partner with existing distribution teams efficiently to ensure customer success pre and post sale
• Identify and make recommendations to drive improvements across product and process
• Field, address, and detail inbound inquiries from customers via telephone, chat, cases, and email
• Ensure customers adopt and drive maximum value during the trial and onboarding phase
• Negotiate contract terms and assist customers with online purchases, contract restructures, and contract modifications
• Help contribute to our team goals of driving time to value
• Actively take part in specialised projects
• Redirect and raise technical and billing inquiries as needed
• Be innovative and identify and make recommendations to drive improvements across product and process
• Record customer interactions in Salesforce CRM software
• Contribute to the high performing culture

• A willingness and ability to “dive right in”, self-learn, be effective, make a difference and retain product knowledge
• Determination to meet and exceed sales and customer satisfaction goals month over month
• Basic troubleshooting skills, perseverance, empathy, and persistence
• Communicate and empathize with all levels of customers, executives, end users, and developers
• Effectively multi-task and balance priorities
• Top-notch written and verbal skills—English required
• Ability to thrive in ambiguity and work in a fast-paced, changing environment
• Effective time-management skills
• Flexibility to support multiple customer service channels and deliver effective resolutions
• Demonstrates high degree of determination and accountability

• Undergraduate degree or equivalent work experience preferred
• 2+ Years Sales or relevant customer-facing experience
• CRM experience is a plus

If you require assistance due to a disability applying for open positions please submit a request via this

Posting Statement

Job Category

Job Details

Also known as a " Pre -Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

they are selling and theindustry/verticaloriented teams (any of them):

• Financial Services
• Healthcare
• Manufacturing

Your Impact in our team

• Understand the customer's needs, and establish Salesforce's product as the best solution that solves our customer's challenges

• Build and present customized demos of Salesforce products

• Convey deep knowledge of the customer's technology as it pertains to Salesforce's solutions

• Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

• Attain quarterly and annual objectives assigned by management

• Ability to travel based on territory alignment and region

Qualifications

• 5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles

• Solid presentation and communication skills

• Ability to work as part of a team to solve technical problems in varied environments

• Knowledge of related applications, relational database and web technology

Preferred Qualifications

• Salesforce Certifications

• Industry Experience

• Basic programming experience in HTML and other web based technologies

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

Also known as a " Pre -Sales Consultant" or "Sales Consultant," the Solution Engineer is responsible for presenting product offerings and architecture in the best light to prospects and customers, to evoke confidence in company’s technology infrastructure, and to remove all technical objections in the sales cycle. To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and/or sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.

they are selling and theindustry/verticaloriented teams (any of them):

• Financial Services
• Healthcare
• Manufacturing

Your Impact in our team

• Understand the customer's needs, and establish Salesforce's product as the best solution that solves our customer's challenges

• Build and present customized demos of Salesforce products

• Convey deep knowledge of the customer's technology as it pertains to Salesforce's solutions

• Participate in all appropriate product, sales, and procedural trainings and certifications to acquire and maintain the knowledge necessary to be effective in the position

• Attain quarterly and annual objectives assigned by management

• Ability to travel based on territory alignment and region

Qualifications

• 5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles

• Solid presentation and communication skills

• Ability to work as part of a team to solve technical problems in varied environments

• Knowledge of related applications, relational database and web technology

Preferred Qualifications

• Salesforce Certifications

• Industry Experience

• Basic programming experience in HTML and other web based technologies

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement