דרושים Senior Site Reliability Engineer - Azure Red Hat Openshift ב-Red Hat ב-Spain, Barcelona

What you will do:

• Analyze customer feedback and trends to highlight to identify business growth opportunities improving customer satisfaction

• Create or use existing tools to investigate, troubleshoot, and propose remedies for technical issues

• Develop comprehensive, easy to use, self-service solutions

• Generate and promote long term strategies for embedding best practices in the product development lifecycle

• Collaborate with stakeholders across Red Hat to drive efficiency in process and change in our products that improve usability

• Evaluate, share, and improve knowledge content for product technologies

What you will bring:

• BS or higher in computer science or other technical discipline, or equivalent work experience

• 2-3 years of experience as a support, sustaining, or development engineer or other directly related experience in an enterprise environment

• Record of solving complex problems efficiently, and ability to read and write code in 2 or more languages

• Highly motivated self-learner and ability to work in a team, constantly improving and adapting

• Ability to work effectively with others and communicate clearly

• Passionate about technology and customers; committed to providing the best experience possible

• Experience with the following is a plus: AI/ML, Containers, Python, Relational Databases, and SQL

• Demonstrated work in open source projects is also a plus

About the job:

You shall be engaged in Cloud Platform delivery projects.

As an expert Solution Engineer, you will participate in customer delivery projects, with focus on CloudBand Infrastructure Software (CBIS), Nokia Container Services (NCS) and Nokia Cloud Platform (NCP) products of CloudBand portfolio. The work would involve building high-and low-level design, installation & commissioning, testing, integration & validation, and customer acceptance.

You shall perform solution-based install, configuration, and acceptance of pre-architected solutions, either remote or on-site – to that end, some travel to customer sites may be required.

You shall also provide remote or on-site expert support for on-site solution engineers during installation, acceptance and diagnosis activities and take care of integration issue during deployment, validation, and acceptance.

What will you do:

• Participation in customer’s projects activities related to Cloud Infrastructure projects

• Understand Customer and Product functional and technical requirements

• Understand how Cloud Products integrate into our customer’s environment

• Understand customization requirements that the customer might need.

• Assistance as consultant in customer’s presentations, documentation, and workshops

• Participation in Deployment Industrialization process to shorter lead time and reduce deployment efforts

• Product and application integration

• Handling integration issues during deployment

• Develop enough knowledge on our customer’s environment to participate in customer discussion and facilitate integration recommendation

• Manage customer technical requests and regularly update customer and project stakeholders on progress

What will you bring:

• Technical and hands-on practical knowledge on OpenStack, Kubernetes, OpenShift and RHEL is key

• Strong fundamental concepts and experience on Containers, Kubernetes and Microservices

• Knowledge and experience on CBIS, NCS and NCP products is a plus

• Expertise in Network Functions Virtualization Infrastructure(NFVI) and concepts linked with virtualization experience is a must.

• Expertise in Cloud Management Systems, Virtual Infrastructure Management systems and Cloud Infrastructure Management Systems is required.

• You are personally committed to quality and love working in a customer facing environment.

• You operate autonomously and possess result driven attitude

• Being a quick learner, you are flexible in taking up different roles and tackling different technologies

• You show technical and organizational leadership and possess strong negotiation and communication skills and enjoy taking ownership and accountability.

What you will do

• Collaborate with peers and the Istio community on the design and development of features, enhancements, and bug fixes within Istio

• Mentor and coach junior team members, and work with cross functional teams across Red Hat

• Develop examples demonstrating features of Istio (https://github.com/istio) within Red Hat OpenShift

• Engage with our support team to help them resolve customer issues

• Work with our documentation team to improve documentation related to the use of Istio within OpenShift

• Interact with globally distributed open source project teams and communities inside and outside of Red Hat

What you will bring

• Highly experienced in software development

• 3+ years of experience programming with Go, with experience implementing controllers and/or operators on Kubernetes

• 3+ years experience working with cloud technologies like Red Hat OpenShift, Kubernetes, Docker, and/or other cloud platforms

• Knowledge of networking fundamentals and protocols such as TCP, TLS, HTTP, HTTPS, etc.

• Ability to proactively identify, address, and resolve issues with minimal supervision

• Written and verbal English communication skills

• Passion for open source software, a positive attitude, and a desire to share ideas openly

• Experience contributing to an open source project/community is a plus

What you will do:

• Proactively monitor the maintenance of all IT-related systems

• Coordinate troubleshooting of frontline issues in the communications room and with the deployed audiovisual equipment

• Platform management to include video conferencing, digital signage, and print infrastructures

• Communicate with internal and external stakeholders on problem resolution

• Serve as a key technical engineering point of contact for office projects, including new offices, moves, expansions, refits, and integrations of company acquisitions

• Interpret customer needs to help develop comprehensive AV solutions

• Hardware procurement related to office IT build outs for office moves and expansions, as well as ongoing maintenance of office infrastructure

• Provide feedback on, and contribute to new office build standards

• Designer, integrator and support vendor management

What you will bring:

• Effective written and verbal skills in English

• Effective communication skills with technical and non-technical audiences

• Proven expertise in an IT hardware support role, working in a technical area and interacting with customers and executives

• An understanding of AV infrastructure as well as audio and video control systems such as Crestron, Kramer and Extron

• Some experience with IT communications room architecture, IP networks, switching and routing and physical network cabling infrastructure, AV infrastructure, and printing tools

• Experience in IT industry with a multi-platform background including Mac and Windows

• Proven record of experience working with external technology vendors in project execution

• Knowledge of the systems used in Audiovisual solutions Unified Communications (UC) platforms such as Google Meet, Cisco WebEx, Zoom, Slack

• Proactive and driven in your work.

• Experience in establishing priorities, working independently, and execution of objectives without supervision

• attention to details

• Ability to handle multiple tasks / projects at once

Nice to have:

• Experience in signal extension such as HDBaseT, AV-over-IP and Dante

• Working knowledge of AV/IT monitoring software

• Experience in configuring audio DSP equipment

• Working knowledge in Python scripting and automation

About the Job:

In this role, you will be a part of a team (~10 developers) whose focus is on crafting highly usable tools, services, and solutions. You will frequently have to solve challenging data problems, be comfortable with learning new technologies when the need arises, and collaborate with other team members to align on a common vision for the entire application portfolio.

What you will do?

• Design and develop an engine to process vulnerability metadata and publish them in standardized formats (CSAF VEX).

• Integrate our tooling with various internal systems to improve the flow of data to better meet SLAs put on publishing CVE information to our customers.

• Improve and maintain CI/CD pipelines of applications deployed in various environments (example: improving automated deployment to an OpenShift cluster).

• Serve as an adviser to our stakeholders on process-related inquiries (example: advise on data model for storing CVE which impact component X).

• Continuously improve the process of Red Hat's software delivery (example: suggest/implement automation for legal approval of components in the registry).

What you will bring ?

• Advanced (5+ years) knowledge of the Python programming language and its ecosystem

• Intermediate (3+ years) with relational databases (e.g.PostgreSQL)

• Intermediate (3+ years) experience with Linux system administration

• Interest in the container ecosystem (that is, Kubernetes, Red Hat OpenShift, Docker, Podman)

• Well versed with agile methodologies and comfortable with rapid iteration and fast delivery

• Good understanding of system architecture

• Good written and verbal communication skills in English

Following is considered as plus:

• Any hands-on experience with the following tools and technologies is not required, but interacting with them will be a part of your daily job responsibilities: Django, Celery, JavaScript/HTML/CSS, Ansible, OpenShift, GitLab CI

What you will do

• Develop secure, reliable and scalable software, primarily in Go programming language running on OpenShift and cloud-native technologies.

• Participate in peer code review with other engineers, always trying to improve the quality of our code base

• Work in an agile team using agile development practices based on test-driven development and DevOps

• Work with support team to reproduce and fix customer issues

• Collaborate with product management, other engineering and cross-functional teams to analyze and clarify business requirements

• Respond promptly to security treats

• Mentor and guide other team members

• Propose new techniques and methods based on business context, participate in architectural designs and technology choices.

• Work closely with the community project Kuadrant and Gateway API

• Consistently participate and take leadership opportunities

What you will bring

• Great experience developing components and services in Go programming language

• Solid experience in Kubernetes, OpenShift or other cloud-native technologies

• Ability to quickly learn and guide others on using new tools and technologies

• Experience with source code management tools such as Git

• Excellent written and oral communication skills; knowledge of agile programming practices

• Understanding of test-driven development, continuous integration (CI) and delivery (CD).

• Strong system understanding and troubleshooting capabilities

The following are considered a plus

• While a Bachelor’s degree or higher in computer science or a related discipline is valued, we prioritize practical experience and technical prowess

• Kubernetes Operator development experience and knowledge of the the Operator ecosystem

• Experience with networking or application networking specifically is a plus

• Experience with running or contributing to Open Source communities

• Experience with development for public cloud services (AWS, GCE, Azure)

What you will do:

• Design and write automation software to provision, upgrade, monitor, and heal a large global fleet of Red Hat OpenShift clusters deployed across multiple public clouds

• Identify single points of failure and other high-risk architecture issues; propose and implement more resilient resolutions

• Participate in the release cycles of our offerings, deploying code to integration, staging, and production environments, integrating with continuous integration (CI) and continuous delivery (CD) tooling, monitoring, and change management

• Perform software updates, peer code reviews, testing, and Common Vulnerabilities and Exposures (CVE) analysis; respond to security threats

• Interact with automated monitoring and healing infrastructure to ensure healthy environments

• Provide engineering support to Red Hat's global technical support team to resolve customer issues

• Create and maintain standard operating procedures (SOPs) for performing maintenance tasks, applying configuration changes, and remediating problems in our environment

• Participate in a global on-call rotation, including periodic weekend and holiday on-call duties

What you will bring:

• 3+ years of software engineering experience using object-oriented languages; Golang and Python are preference

• Experience managing Linux-based systems in a public cloud like Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure

• Commercial experience with enterprise system monitoring; knowledge of Prometheus is a plus

• Experience with container technology, Kubernetes, Openshift and configuration management tools ( Red Hat Ansible Automation, Puppet, or Chef) is a big plus

• Demonstrated ability to quickly and accurately troubleshoot systems issues

• Solid written and verbal communication skills in English