דרושים ב-Red Hat ב-India

About the job:

The Red Hat Sales Cloud team is looking for a Senior Application Engineer to help drive growth and development of our new Salesforce Lightning instance in Pune, India. In this role, you will be responsible for designing, developing, and implementing customized solutions integrating the Salesforce platform to other applications within the Red Hat ecosystem. You will have excellent communication skills and technical expertise and provide best practice recommendations for integration and application development, deployment, and iterative refinement.You should be a practical developer with a background in both Salesforce Platform, Integration and API development, Data management and security and Devops tooling. You’ll be collaborating with development, business system analyst (BSA), and quality assurance (QA) teams to support implementations.

What will you do?

• Work with business stakeholders to define requirements of Salesforce system enhancements. Identify opportunities to modify requirements to utilize application best practices, provide scalability, and increase user adoption.

• Use Agile/Scrum methodologies to deliver best-in-class enhancements of Salesforce/Apttus. Attend daily stand-ups, sprint planning sessions, and retrospectives, and required ceremonies to plan, track, and code development tasks.

• Design, develop, test, and deploy enhancements via configuration, Process Builders, Flow, Apex, VisualForce, and Lightning Components. Work within Salesforce customization standards for Administrators and Developers to balance between rapid development and long-term code maintainability.

• Participate in reviewing, debugging, and resolving issues with new or existing code.

• Coordinate post-delivery activities such as hypercare support, delivery documentation, and knowledge transfer to our Enterprise Support team.

• Comfortable building and demonstrating prototypes in Salesforce

• Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions

• Partner with various IT team and business stakeholders to identify and manage dependencies of Salesforce/Apttus enhancement deliverables associated with integrations and related systems

• Work as part of a scrum team while working on your own minimal supervision

• Work with other sales cloud and service cloud team members to build integrated solutions

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• 5+ years of experience implementing SFDC CRM capabilities

• Bachelor’s degree in Computer Science or related field

• Proficiency in Apex programming, including triggers, classes, and batch processes

• Strong understanding of Salesforce data model, SOQL/SOSL, and platform governor limits

• Experience building and maintaining Lightning Components and Visualforce pages

• Hands-on experience with REST and SOAP APIs for both inbound and outbound integrations

• Familiarity with Salesforce integration patterns, including callouts, outbound messaging, and middleware-based solutions

• Ability to design and implement data mappings and transformations between Salesforce and external systems

• Strong understanding of data security, sharing rules, and compliance best practices

• Implementation of robust error handling, logging, and retry mechanisms for integration processes

• Proficient in Salesforce DX, CLI, and version control systems (Git, Bitbucket)

• Experience with CI/CD tools such as Jenkins, Copado

• Familiarity with Agile/Scrum development methodologies and sprint-based delivery

• Familiarity with Agile/Scrum development methodologies and sprint-based delivery

• Skilled in configuring Named Credentials, Auth Providers, and secure OAuth-based authentication

• Knowledge of event-driven architecture using Platform Events and Change Data Capture (CDC)

• Ability to work on your own and manage multiple task assignments

• Solid verbal and written communication skills, including presentation skills

• Solid problem solving and troubleshooting skills with the ability to exercise mature judgment

The following are considered a plus:

• Experience with middleware platforms such as MuleSoft, Dell Boomi, or Jitterbit

• Salesforce certifications (e.g., Platform Developer I/II, Integration Architecture Designer)

• Experience integrating with third-party systems such as ERP, marketing automation, or data lakes

What you’ll do:

• Work with the Northeast Enterprise Sales team to plan the emerging technology strategy within a set of defined accounts

• Consult with customers to understand their core business drivers and technical requirements

• Present Red Hat’s technical solutions and manage emerging technology opportunity cycles with customers from qualification through to decision and procurement

• Guide customers from their initial interest in agile transformation through to the adoption of Red Hat’s cloud platform technologies, which will provide the technology foundation for improvement

• Gain the trust of senior IT and business executives within key accounts to create long-term partnerships

• Ensure that Red Hat’s OpenShift Platform solutions become the first choice for our strategic customers

What you’ll bring:

• 8+ years of experience working in a solutions sales, solutions architecture, or agile transformation consulting role

• 5+ years of experience focused on modern application delivery frameworks and platforms like Kubernetes and Docker, Red Hat OpenShift, Apache Kafka, MuleSoft, Jenkins, Apache Spark, MongoDB, etc.

• Background in consultative customer engagement with a consulting or technology company or organization

• Technical experience with enterprise middleware and container technologies

• Understanding of and experience with agile methodologies and organizational and IT transformation

• Excellent written and verbal communication skills with ability to present to executives at large companies

• Ability to sell solutions in a multi-product environment

• Proven ability to work with global cross-functional teams and achieve success for customers

• Ability to maintain a balance of strategic and tactical skills

The salary range for this position is $291,510.00 - $481,100.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do?

• Partner with the OpenShift Container Platform, OpenShift Dedicated, OpenShift Online and OpenShift Origin communities to develop and review patches and test cases

• Analyze upstream development against current customer reported defects and develop patches to resolve the issue

• Use tools like curl, git, docker, kubernetes, strace, and wireshark to investigate and troubleshoot technical issues

• Record customer interactions including investigation, troubleshooting, and resolution of issues

• Work closely with Red Hat development engineering, and assist production support engineers and technical account managers

• Partner with Red Hat strategic cloud partners such as Microsoft to jointly solve multi-vendor customer issues.

• Demonstrate considerable judgment in selecting methods and techniques to obtain solutions

• Maintain a commitment to providing the best experience possible for Red Hat customers

• Manage your workload to ensure that all customer issues are handled and resolved in a timely manner

• Assist in the development of comprehensive and reusable self-service solutions for future incidents

What you will bring?

• Bachelor's degree in a technical field; engineering or computer science is preferred

• 3+ years of experience as a support or development engineer for Platform as a Service Provider or Hosting Service.

• 3+ years of experience with Linux, or Unix operating systems.

• Experience working with hosted applications, or large scale application deployments.

• Experience with docker, kubernetes, openvswitch, JBoss, Tomcat, NodeJS, Ruby (web frameworks), Python (web frameworks), Azure and .NET.

• Experience with AWS, CloudFoundry is a plus

• Experience with developer workflows, Continuous Integration (Jenkins) and Continuous Deployments paradigms.

• Good understanding of Linux tools, with an emphasis on curl, git, docker, kubernetes, strace, wireshark.

• Linux operating system installation, configuration, upgrade, and maintenance experience is highly preferred

• Solid development-level experience with multiple programming languages and experience writing patches or pull requests.

• Upstream involvement in open source projects (patches submitted for upstream inclusion) is a plus

• Excellent reading and writing skills in English; fluent English language skills are preferred

• Commitment to providing the best experience possible for Red Hat customers

Job Summary

You’ll help accelerate the development of AI prototypes by ensuring seamless platform integration, CI/CD pipelines, and other critical infrastructure to enable high-speed experimentation and iteration.

What you’ll do

• Platform Support and Optimization: Design and maintain scalable, secure, and efficient platforms to support AI Catalyst team initiatives, ensuring smooth integration of AI models and workflows.

• Infrastructure Management: Provide expertise in Kubernetes and cloud platforms (GCP, AWS, Azure) for container orchestration, scalable deployments, and real-time operations.

• Partner with the AI Catalyst team to identify bottlenecks, remove blockers, and optimize workflows for faster delivery of AI prototypes.

• Technical Leadership: Lead the implementation of critical systems (APIs, orchestration, observability, deployment) to ensure speed, reliability, and maintainability.

• Cross-Functional Collaboration: Work closely with engineering, product, and design teams to align technical priorities and drive impactful AI initiatives.

• Mentorship: Guide and mentor engineers, fostering a culture of technical excellence, collaboration, and rapid execution.

• Demonstrate proficiency in Kubernetes for container orchestration and scalable deployments.

• Mentor senior engineers and contribute to a culture of technical excellence, velocity, and pragmatic decision-making

• Proactively utilize AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude Code) for code generation, auto-completion, and intelligent suggestions to accelerate development cycles and enhance code quality.

• Explore and experiment with emerging AI technologies relevant to software development, proactively identifying opportunities to incorporate new AI capabilities into existing workflows and tooling.

What you’ll bring

• 10+ years of software engineering experience

• Strong background in Python and background in C, C++, Go or Rust.

• Proficiency in RHEL or other Linux distributions.

• Communication Skills: Strong ability to communicate technical tradeoffs and bring clarity to ambiguous situations

• Passion for AI Innovation: Enthusiasm for enabling AI initiatives that drive real-world impact and accelerate prototyping efforts.

• Ability to move fast without compromising quality, thriving in environments where rapid iteration and high ownership are the norm

• PoC Experience: Proven ability to work on and deliver successful Proof of Concepts or initiatives, showcasing the ability to rapidly prototype and validate ideas.

Nice to have

• Experience with cloud platforms such as GCP, AWS, or Azure.

• experience with building and packaging Python projects, package managers (dnf, pip), and build systems (cmake, meson)

• experience in working with upstream projects and Open Source communities.

• Experience in early-stage product incubation or 0→1 product delivery

• Contributions to internal AI platforms, model evaluation frameworks, or observability for AI systems

This is a rare opportunity to help shape how our company brings AI innovation to life - bridging research and real-world usage at a moment when speed, safety, and product quality matter most. If you're energized by rapid iteration, high autonomy, and making AI tangible for millions, we’d love to talk.

• Previous experience with hardware acceleration, either generic GPU experience or specific ones, such as CUDA and ROCm

• Knowledge of AI frameworks, such as PyTorch and/or TensorFlow

• Familiarity with containerization and orchestration

• Understanding of Open Source development models

• Experience with test-base development and agile/scrum methodologies

About the job:

The Red Hat Information Technology (IT) team is looking for a Senior Software Quality Engineer. The ideal candidate will be responsible for ensuring the quality and reliability of Salesforce implementations, customizations, and integrations. You will work closely with developers, business systems analysts, and stakeholders to understand requirements, design test strategies, and automate test cases to improve product quality and speed of delivery.

What will you do?

• Collaborate with cross-functional teams (developers, business systems analysts, and product owners) to develop a test strategy that ensures comprehensive test coverage of Salesforce solutions.

• Perform functional, regression, integration, and system testing on Salesforce implementations, including workflows, custom objects, and integrations with other systems.

• Design and implement automated test frameworks for Salesforce testing using tools like Selenium, Polarion, or similar.

• Provide feedback to the development team to improve coding and design practices from a quality standpoint.

• Create detailed test plans, test cases, and test scripts for both manual and automated testing. Ensure proper documentation of defects and resolutions.

• Conduct performance and load testing for Salesforce solutions to ensure scalability and performance.

• Mentor junior QA team members, drive best practices for QA in the Salesforce environment, and foster a culture of quality within the team.

• Test integrations between Salesforce and other systems (e.g., ERP, marketing platforms) to ensure seamless data flow and process alignment.

• Log and track defects using tools like JIRA, ensuring that they are resolved in a timely manner.

What will you bring?

• 5+ years of experience working with Salesforce platform, with knowledge of Sales Cloud and Experience Cloud preferred.

• Strong understanding of QA methodologies, best practices, and tools. Experience with automated testing frameworks like Selenium, Polarian, or equivalent.

• Experience in automating Salesforce test cases using tools such as Selenium WebDriver, TestNG, JUnit, or equivalent. Experience with CI/CD tools like Jenkins is preferred.

• Expertise in functional testing, regression testing, system testing, and UAT. Familiarity with performance testing and load testing tools.

• Experience testing APIs and integrations (REST, SOAP) between Salesforce and other third-party systems.

• Strong analytical and problem-solving skills with the ability to troubleshoot complex issues in Salesforce implementations.

• Ability to mentor junior team members and drive best practices.

• Familiarity with Agile development and Scrum methodologies.

• Excellent communication and collaboration skills to work effectively with cross-functional teams.

• Proficiency in tools like JIRA, Confluence, Git, Bitbucket.

• Strong verbal and written communication skills.

• Ability to work both independently and in a team-oriented, collaborative environment.

• Proactive attitude and willingness to learn new technologies.

What you will do

• Coordinate reporting across multiple teams, dealing with all aspects of the program and the release process of our offerings.

• Understand and proactively inform teams of schedules for active and upcoming releases or key milestones of our offerings.

• Identify program challenges and drive risk management activities and mitigation plans.

• Proactively direct potential issues and obstacles to appropriate functional teams. Highlight and track dependencies that cross teams or functions.

• Lead strategic planning activities with the cross-functional stakeholders to design an achievable program with inclusive and transparent guidance.

• Develop and nurture key relationships and the engagement with stakeholders from multiple functional groups.

• Foster collaboration, trust, and accountability for departmental and cross-functional teams.

• Identify and enable continuous improvements. Be both flexible and adaptable to changing demands on the program based on the needs of the business.

• Evaluate initiative performance and health metrics and facilitate adjustments.

• Support and maintain multi product reporting rollups for executive review.

What you will bring

• Program Management Fundamentals: Proficiency in basic project management methodologies (e.g., Agile, Waterfall), including planning, scheduling, risk management, and resource allocation.

• Communication (Written & Verbal): Excellent ability to articulate complex technical and programmatic information clearly and concisely to diverse audiences (engineers, product, leadership).

• Cross-Functional Collaboration: Skill in working effectively with various teams (engineering, product, design, QA, etc.) to align goals and drive progress.

• Problem-Solving: Capacity to identify, analyze, and resolve issues and roadblocks that arise during program execution.

• Stakeholder Management: Ability to identify, engage, and manage expectations of various stakeholders, ensuring their needs are considered and communicated.

• Data Analysis & Metrics: Understanding of key performance indicators (KPIs) and the ability to track, analyze, and report on program progress and health.

• Meeting Facilitation: Skill in leading effective meetings, setting agendas, driving discussions, capturing action items, and ensuring follow-through.

• Adaptability & Flexibility: Readiness to adjust to changing priorities, technical challenges, and evolving program requirements.

• Leadership (Informal): Ability to influence and motivate teams without direct authority, fostering a collaborative and productive environment.

The salary range for this position is $94,550.00 - $151,170.00. Actual offer will be based on your qualifications.

Pay Transparency

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

What you will do:

• Act as the single point of contact for all post sales activities, globally, with your customer(s).

• Actively participate in presales activities to include answering Request for Proposal (RFP) questions related to lifecycle, consulting and technical support. Engage during the proof of concept phase to ensure consistency through the full customer lifecycle.

• Work directly with Telco engineering on prioritization of issues, RFEs and Support Exceptionsnecessary for customer projects. Lead a matrixed team responsible for support and service delivery toyour customer(s).

• Become a trusted advisor to your customer(s) through detailed governance and communication plans,effectively managing Red Hat’s role in the deployment, use and life-cycle management of Red Hatproducts through training, high touch support, projects and subscription based engagements.

• Manage project risks, actions, issues and dependencies (RAID), in collaboration with dedicated projectmanagers, where engaged.

• Build content for project activities to include project kickoff, project status and project closeout.

• Coordinate with project managers, territory services managers and the Resource Management Office(RMO) to manage project staffing requirements.Serve as an agile lead, including planning, team management, process management and improvement,team forming for building trust and collaboration and coaching of product owners.

• Drive multi-year customer satisfaction, product absorption and profitability. Extensive interaction with customers, services sales, product sales support, architects and othermembers of cross-functional teams.

• Participate in key customer meetings and quarterly executive business reviews.

• Address escalations from customers and Red Hat sales account teams related to product management,support and service delivery issues.

• Manage customer level profitability, driving revenue recognition, manage efficiencies, driveproductivity, oversee projects successfully while meeting revenue and cost budgets.

• Accountable for customer satisfaction by delivering regular reviews of NPS scores with Account Teams,execute closed loop processes for all detractors internally and externally and ensure remediation plansare executed. Demonstrated understanding of emerging technologies and their impact on the existing architecture and business service offerings.

• Maintain relationships with your customers’ key partners, in collaboration with Red Hat partner teams,to drive success on multi-vendor solutions.

• Work closely with the field-facing team as a strategic partner of your customer(s), ensuring high qualityservice and support delivery to the end customer through this partner channel. Track servicesperformance related to embedded service KPIs and report out during regular service reviews with thispartner.

• Build and maintain a plan for your customer(s) to migrate them from a partner embedded solution to aRed Hat direct platform still supporting the partner application. Collaborate with the technical salesteam on the build up of the plan and collaborate with account executives closer to migration time.

What you will do:

• 10+ years telecommunications experience.

• 8+ years experience as a customer relationship or project manager with project scope development, managing expectations and risk/issue mitigation for impediment removal.

• Experience with complex telecommunications networking, IT technical components and software development.

• Understanding of NFV/SDN as well as mobile networking (5G, 4G, 3G, 2G), RAN and fixed networks (network architectures, service models, service provisioning).

• Excellent interpersonal and communication skills at all levels of an organization.

• Bachelor in Engineering/Technology, related field or equivalent Industry certification (CCNP, JCNP, etc). Project management or scrum certifications are a plus.

• Strong understanding of program management and leadership experience with project managers.

• Experience leading diverse teams, formally or informally, from a variety of disciplines including engineering, product management, project management, customer support and service delivery.

• Strong experience in continuous improvement initiatives focused on operational efficiency, service quality and governance/compliance.

• Proven ability to implement operational metrics and translate metrics to process improvement initiatives.

• Demonstrated passion for open source software and a commitment to diversity