דרושים Sales Specialist Openshift ב-Red Hat ב-Brazil, São Paulo

Job Summary

What you will do

Provide pre-sales technical support for developing and implementing products/applications/solutions

Other projects may include:

Creating detailed design and implementation specifications for products/applications/solutions

Building a mini-application based on customer or partner requirements to demonstrate the feasibility of the application, often requiring rapid prototyping and/or product demo for the client

Providing consultation to prospective users and/or product capability assessment and validation

Note: All of these tasks may be supported by an experienced Solution Architect

What you will bring

Interest in open source technology and building a career within the Tech industry

Currently pursuing a Bachelor’s degree in a technical field (i.e. computer science, data science, IT or related fields)

Detail-oriented with the ability to manage multiple tasks and meet deadlines

Strong analytical and problem solving skills

Excellent written and verbal communication skills

Full professional proficiency in written and spoken English and Spanish

In this role, you will be responsible for developing and carrying out key campaigns and programs to generate demand, promote revenue, and build brand awareness for Red Hat.

You'll work closely with the broader cross-functional regional marketing team to deploy and carry out integrated campaigns, as well as manage events and help sales teams with pipeline generation.

We will need you to interact with the Regional Demand Center to gain visibility for global marketing campaigns, programs, and initiatives that can be adapted to the region, ensuring regional needs are fulfilled and all goals are aligned and acknowledged.

You'll need to have excellent communication and coordination skills, ability to create comprehensive programs, proven project management experience, and expertise working with and directly supporting field sales and services teams.

What you will do:

• Manage the strategy and initiatives that align with the local sales, ecosystem and marketing goals

• Carry out, develop, and implement marketing programs and sales campaigns to promote demand generation, product and services awareness.

• Collaborate with Red Hat sales teams to develop and carry out activities to help promote revenue

• Support the development and implementation of launch plans across the region

• Work with the Sales organization to develop sales enablement materials (brochures, data sheets, case studies, competitive comparisons, etc.) that effectively position Red Hat solutions, and services across the region

• Work with territories and strategic account teams to promote Red Hat's offerings and cross-sell and up-sell programs, both from products and services

• Own, identify, communicate, and deploy new and planned marketing activities to help sales and services teams achieve their goals, including digital campaigns, emailing campaigns, in-person events, webinars, speaking engagements, media, etc.

• Own, track, and present campaign and event results, measuring program success and reporting metrics through Salesforce.com

• Manage the financial budget for field marketing activities

• Coordinate and work with external vendors and agencies, to expand program fulfillment, awareness and PR efforts, and events production

What you will bring:

• Bachelor's degree

• 8+ years of B2B program marketing experience, preferably in the technology field

• Record of promoting campaign and marketing program results

• Experience building and managing marketing programs

• Positive attitude and good work ethic, with great organizational and communication skills

• Understanding of sales needs, different stages of the customer buying cycle, campaign metrics and analysis, and market intelligence resources

• Ability to demonstrate leadership and creativity

• Fluent spoken and written English required; Spanish is preferred

• Willingness to travel up to 25% following Red Hat’s guidelines

What you'll do:

• Support the LATAM Reporting and Analytics team

• Maintain and improve our recurring reports

• Analyze business processes and systems

• Assist in weekly business reviews

• Build dashboards and reports in our CRM (RHSC) and provide macroeconomics analysis

• Collaborate cross organization

What you'll bring:

• Currently pursuing a degree in economics, statistics, engineering, business, or a related field (graduating in 2027 or later)

• Strong analytical and problem-solving mindset

• Proficiency in Excel, Google Sheets, or similar tools

• Strong communication skills in Portuguese and English (Spanish is a plus)

• Experience (or interest) in SQL, Python, or CRM tools like Salesforce is a big advantage

Job Summary

Your primary focus will be to remove organizational, technical, and competitive blockers of adoption within key accounts to become the preferred AI platform for workloads and applications across the business and help our customers leverage their proprietary data to gain a sustainable advantage over their competitors by helping them train, build, and manage applications that rely on these models.

Primary Responsibilities:

• Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive Red Hat AI within new and existing customer accounts.

• Plan, design, and execute AI systems with customers having the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches leveraging additional support and resources from Red Hat as required.

• Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of Red Hat AI.

• Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams.

• Work closely with the AI business unit and engineering teams, providing a market feedback loop on the product and solutions.

• Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc.

Required Qualifications

• SME with 4+ years of hands-on experience in one of the following areas:

• Machine Learning Use Case Development, including:

• Practical experience with a statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).

• Building AI applications (e.g., deep learning, LLM/RAG, NLP, computer vision, or pattern recognition).

• Machine Learning Operations design, including:

• Previous successful experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.

• Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with Infrastructure as Code (IaC) solutions (e.g. Ansible).

• Experience delivering technical presentations and leading business value sessions.

• Executive presence with public speaking skills.

Preferred Qualifications

• Computer Science or similar degree.

• Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator.

• Previous experience as an implementation consultant for AI solutions.

• Previous experience in Machine Learning Use Case Development and Operations experience.

• Industry vertical experience with Data Science projects. i.e. - expertise in FSI, medical, defense, and intelligence verticals.

• Community brand in volunteer tech communities like AI Users Group or open-source projects.

:

• Deliver successful Red Hat technology workshops for small to medium teams of technical and non-technical backgrounds that shape and influence customer use cases and architecture design decisions

• Scope evaluations and guide customers through successful proofs of concept (PoC) and pilot deployments of Red Hat products in telco network and IT environments

• Design, create, and deliver content that enables the broader Red Hat organization to sell, service, and support Red Hat telco solutions at scale

• Work closely with internal product teams, Product Engineering, Professional Services, Support, and Sales to ensure a world-class customer experience with Red Hat’s products

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk

• Work remotely or occasionally on site across Red Hat’s EMEA telco customers

You Will Bring:

• 3+ years of IT industry experience, working with telecommunications, carrier, or service provider customers

• Solid Linux system administration skills at the level of Red Hat Certified System Administrator (RHCSA) or higher; formal certification is not required

• Solid understanding and experience with container platforms, including Kubernetes & OpenShift. Experience with CNFs or VNFs in networking is important and builds a key focus area for this role

• You have an Enterprise Architecture, Operations / Admin, or Developer background

• You are a proud nerd by heart, who is curious and doesn't hesitate to break technology and make solutions

• Solutions-sales mentality in an environment with multiple products and services

• Ability to work seamlessly with distributed, cross-functional teams to achieve success on behalf of customers

• Excellent balance of strategic and tactical skills with a high level of intellectual agility and capacity for original thought

• Understanding of service provider networks, OSS & BSS, NFV, CNF, and how hybrid cloud architectures and edge will transform traditional deployments

• Willingness to travel up to 50% (if required)

• Business-level communication and presentation skills in English and Arabic

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

What you will do:

• Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive Red Hat AI within new and existing customer accounts

• Plan, design, and execute AI systems with customers having the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches leveraging additional support and resources from Red Hat as required

• Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of Red Hat AI

• Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams

• Work closely with the AI business unit and engineering teams, providing a market feedback loop on the product and solutions

• Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc

What you will bring:

• SME with 4+ years of hands-on experience in one of the following areas:

• Machine Learning Use Case Development, including:

• building AI applications (e.g., deep learning, LLM/RAG, NLP, computer vision, or pattern recognition).

• Practical experience with a statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).

• Machine Learning Operations design, including:

• Previous successful experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.

• Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with Infrastructure as Code (IaC) solutions (e.g. Ansible).

• Experience delivering technical presentations and leading business value sessions.

• Executive presence with public speaking skills

Preferred Qualifications

• Computer Science or similar degree

• Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator

• Previous experience as an implementation consultant for AI solutions

• Previous experience in Machine Learning Use Case Development and Operations experience

• Community brand in volunteer tech communities like AI Users Group or open-source projects

What you will do:

• Support LATAM reporting and analytics team

• Update and process data in our recurrent reports

• Maintain and enhance the existing reports

• Support the weekly forecast process

• Build reports and dashboards in CRM (RHSC)

• Analyze continuously the existing processes and systems

• Create new, and improve processes using our technology

• Analyze business practices

• Support the Business Operations Analysts in the CRM (RHSC)

• Oversee monthly and quarterly processes including data manipulation and reconciliations

• Communicate closely with other functional areas, including Finance, Partner Ecosystem, Marketing, Sales and Services teams

• Investigate ways to improve reportings and processes

• Track the team's open tasks, and following them up with the Business Operations Analysts

What you will bring:

• Bachelor's degree ongoing, preferably in economics, statistics, mathematics, engineering, business administration, or a related field, with graduation at least in 202

• Background using Sales Cloud or other customer relationship management tools (CRM) or Office systems (spreadsheet, word, and presentations tools)

• Excellent spreadsheet (Google Sheets, Excel, LibreCalc), and presentation management

• Excellent communication and interpersonal skills; demonstrated experience communicating value, progress, and status of sales business to required stakeholders and different audiences

• Great interpersonal skills with the ability to work as part of a team, while demonstrating flexibility, accountability, and initiative

• Effective written and verbal communication skills in in Portuguese and English; Spanish language is a plus

• SQL, Python, VBA