דרושים Marketing Specialist ב-Red Hat ב-Brazil, São Paulo

In this role, you will be responsible for developing and carrying out key campaigns and programs to generate demand, promote revenue, and build brand awareness for Red Hat.

You'll work closely with the broader cross-functional regional marketing team to deploy and carry out integrated campaigns, as well as manage events and help sales teams with pipeline generation.

We will need you to interact with the Regional Demand Center to gain visibility for global marketing campaigns, programs, and initiatives that can be adapted to the region, ensuring regional needs are fulfilled and all goals are aligned and acknowledged.

You'll need to have excellent communication and coordination skills, ability to create comprehensive programs, proven project management experience, and expertise working with and directly supporting field sales and services teams.

What you will do:

• Manage the strategy and initiatives that align with the local sales, ecosystem and marketing goals

• Carry out, develop, and implement marketing programs and sales campaigns to promote demand generation, product and services awareness.

• Collaborate with Red Hat sales teams to develop and carry out activities to help promote revenue

• Support the development and implementation of launch plans across the region

• Work with the Sales organization to develop sales enablement materials (brochures, data sheets, case studies, competitive comparisons, etc.) that effectively position Red Hat solutions, and services across the region

• Work with territories and strategic account teams to promote Red Hat's offerings and cross-sell and up-sell programs, both from products and services

• Own, identify, communicate, and deploy new and planned marketing activities to help sales and services teams achieve their goals, including digital campaigns, emailing campaigns, in-person events, webinars, speaking engagements, media, etc.

• Own, track, and present campaign and event results, measuring program success and reporting metrics through Salesforce.com

• Manage the financial budget for field marketing activities

• Coordinate and work with external vendors and agencies, to expand program fulfillment, awareness and PR efforts, and events production

What you will bring:

• Bachelor's degree

• 8+ years of B2B program marketing experience, preferably in the technology field

• Record of promoting campaign and marketing program results

• Experience building and managing marketing programs

• Positive attitude and good work ethic, with great organizational and communication skills

• Understanding of sales needs, different stages of the customer buying cycle, campaign metrics and analysis, and market intelligence resources

• Ability to demonstrate leadership and creativity

• Fluent spoken and written English required; Spanish is preferred

• Willingness to travel up to 25% following Red Hat’s guidelines

Job Summary

Your primary focus will be to remove organizational, technical, and competitive blockers of adoption within key accounts to become the preferred AI platform for workloads and applications across the business and help our customers leverage their proprietary data to gain a sustainable advantage over their competitors by helping them train, build, and manage applications that rely on these models.

Primary Responsibilities:

• Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive Red Hat AI within new and existing customer accounts.

• Plan, design, and execute AI systems with customers having the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches leveraging additional support and resources from Red Hat as required.

• Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of Red Hat AI.

• Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams.

• Work closely with the AI business unit and engineering teams, providing a market feedback loop on the product and solutions.

• Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc.

Required Qualifications

• SME with 4+ years of hands-on experience in one of the following areas:

• Machine Learning Use Case Development, including:

• Practical experience with a statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).

• Building AI applications (e.g., deep learning, LLM/RAG, NLP, computer vision, or pattern recognition).

• Machine Learning Operations design, including:

• Previous successful experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.

• Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with Infrastructure as Code (IaC) solutions (e.g. Ansible).

• Experience delivering technical presentations and leading business value sessions.

• Executive presence with public speaking skills.

Preferred Qualifications

• Computer Science or similar degree.

• Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator.

• Previous experience as an implementation consultant for AI solutions.

• Previous experience in Machine Learning Use Case Development and Operations experience.

• Industry vertical experience with Data Science projects. i.e. - expertise in FSI, medical, defense, and intelligence verticals.

• Community brand in volunteer tech communities like AI Users Group or open-source projects.

:

• Deliver successful Red Hat technology workshops for small to medium teams of technical and non-technical backgrounds that shape and influence customer use cases and architecture design decisions

• Scope evaluations and guide customers through successful proofs of concept (PoC) and pilot deployments of Red Hat products in telco network and IT environments

• Design, create, and deliver content that enables the broader Red Hat organization to sell, service, and support Red Hat telco solutions at scale

• Work closely with internal product teams, Product Engineering, Professional Services, Support, and Sales to ensure a world-class customer experience with Red Hat’s products

• Contribute to the development of repeatable methodologies and tools designed to scale Red Hat’s services capabilities, promote repeatable customer engagements, and lower delivery risk

• Work remotely or occasionally on site across Red Hat’s EMEA telco customers

You Will Bring:

• 3+ years of IT industry experience, working with telecommunications, carrier, or service provider customers

• Solid Linux system administration skills at the level of Red Hat Certified System Administrator (RHCSA) or higher; formal certification is not required

• Solid understanding and experience with container platforms, including Kubernetes & OpenShift. Experience with CNFs or VNFs in networking is important and builds a key focus area for this role

• You have an Enterprise Architecture, Operations / Admin, or Developer background

• You are a proud nerd by heart, who is curious and doesn't hesitate to break technology and make solutions

• Solutions-sales mentality in an environment with multiple products and services

• Ability to work seamlessly with distributed, cross-functional teams to achieve success on behalf of customers

• Excellent balance of strategic and tactical skills with a high level of intellectual agility and capacity for original thought

• Understanding of service provider networks, OSS & BSS, NFV, CNF, and how hybrid cloud architectures and edge will transform traditional deployments

• Willingness to travel up to 50% (if required)

• Business-level communication and presentation skills in English and Arabic

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

What you will do:

• Work with the customer Account Executive, Sales Specialist, and Solution Architect to identify challenges and blockers to drive Red Hat AI within new and existing customer accounts

• Plan, design, and execute AI systems with customers having the ability to architect and build data pipelines, ML pipelines, and ML training and serving approaches leveraging additional support and resources from Red Hat as required

• Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific AI solutions to drive adoption of Red Hat AI

• Identify and partner with AI customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams

• Work closely with the AI business unit and engineering teams, providing a market feedback loop on the product and solutions

• Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc

What you will bring:

• SME with 4+ years of hands-on experience in one of the following areas:

• Machine Learning Use Case Development, including:

• building AI applications (e.g., deep learning, LLM/RAG, NLP, computer vision, or pattern recognition).

• Practical experience with a statistical programming language (e.g., Python), applied machine learning techniques, and using OSS frameworks (e.g., TensorFlow, PyTorch).

• Machine Learning Operations design, including:

• Previous successful experience in AI systems design, with the ability to architect and explain data pipelines, ML pipelines, and ML training and serving approaches.

• Experience with CI/CD solutions in the context of MLOps and LLMOps including automation with Infrastructure as Code (IaC) solutions (e.g. Ansible).

• Experience delivering technical presentations and leading business value sessions.

• Executive presence with public speaking skills

Preferred Qualifications

• Computer Science or similar degree

• Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator

• Previous experience as an implementation consultant for AI solutions

• Previous experience in Machine Learning Use Case Development and Operations experience

• Community brand in volunteer tech communities like AI Users Group or open-source projects

About the job:

What you will do:

• Hire, develop, retain, and lead OpenShift Specialists within the region (Specialist Solution Architects & Black Belts), to deliver OpenShift offerings through all sales motions & technical decision points (TDPs).

• Lead the OpenShift sales strategy for the region, including articulation of the clear business value of Red Hat’s Cloud-Native Infrastructure and Application Platform to continue to elevate our impact on both our internal and external customers, driving growth through net new opportunities.

• Accountable for the region OpenShift targets and planned growth.

• Serve as the technical thought leader for OpenShift, acting as a trusted advisor to the Red Hat account teams within the region

• Collaborate with other geo and regional OpenShift Platform Leader for global OpenShift sales execution and talent management, including ensuring technical sellers are meeting the required technical proficiencies for their role.

• Collaborate with other RHEL and Ansible Platform leaders when joint GTMs may be required to simplify our offerings from the customer point of view.

• Support and contribute to the hiring of OpenShift Specialists (Black Belts and Specialist Solution Architects) in the region

• Assesses the performance of a team of Specialists based upon sales execution and team talent management (time/attentiveness to hiring, attrition, associate engagement, quarterly connection completion, etc.).

• Gather regional feedback for Product team and Engineering reviews.

• Execute global sales plays with the support of the Regional and Segment sales teams.

• Partner with the Ecosystem team to implement and execute partner-focused GTM initiatives.

What will you bring:

• 3+ years experience in a sales leadership role in a technology sales environment.

• 5+ years experience as an Individual Contributor in technical solution sales & architecture in an enterprise software and services context

• Strong technical and business background with a track record of leading cross-functional teams and delivering on complex projects.

• Experience managing sales and technical pre-sales associates.

• Proven track record in managing direct and indirect teams, as well as strong cross functional collaboration skills, with a proven track record of success.

• Experience with application development, deployment and operations, enterprise integration technologies and patterns, information technology security, API strategy and management, data management, DevOps & GitOps, serverless, service mesh, and other related Application Platform technologies and patterns.

• Experience with cloud platforms, e.g. AWS, Azure or Google Cloud.

• Ability to present to and have conversations at multiple levels with a customer from developers and architects to infrastructure and operations teams, to strategic executives and C-level management.

• Experience with a digital transformation effort as part of sales, consulting or as a customer.

• Strong understanding of market opportunities, the competitive landscape and deep technical expertise in OpenShift solutionsand related technologies, trends, and concepts.

• A balance of strategic, tactical and technical, as well as creative thinking skills

• Bachelor's degree or higher, in computer information systems, computer science or related field, and any other in management and leadership

• Willingness to travel up to 20% of the time, following Red Hat’s established travel and expense policies.

• English Proficiency is required

Desired experience:

• Experience with emerging technologies and uses cases, like artificial intelligence (AI), machine learning (ML), machine learning operations (MLOps), data engineering, large language models (LLMs), artificial intelligence operations (AIOps), generative AI and augmented intelligence, edge architectures and deployment patterns.

• Spanish Proficiency

What you will do:

• Owns the development of new strategic sales opportunities.

• Leads critical customer presentations/sessions around business problems, Red Hat solutions, business value, competitive positioning, product capabilities, and roadmaps.

• Maintains relevant and detailed technical business knowledge about products in your domain (features, updates, success stories, etc.) and general knowledge of the RH portfolio.

• Maintains knowledge and enables account teams on current "Plays" in your domain (ISVs, use cases, solution blueprints, Red Hat Sales Plays, etc.).

• Advises on and speaks to forecasts for appropriate products, services, and training.

• Guides strategy based on deep knowledge of industry or specialty.

• Positions right-sized solutions (subs, services, partners) in the context of addressing the customer’s challenges or problems in their environment.

• Drive growth beyond initial sales and deployment to scale and expand to other relevant products.

• Aligned with Customer Success on the delivery of the proposed business value/solution.

What you will bring:

• Strongly desired Private Sector experience

• Strong technology foundation (business-focused SA, Tech Leader, Prod Manager, Consultant, Specialist, App Dev delivery, start-up AE) with the ability to translate business value.

• Passion and curiosity about technology, the market, and its future are demonstrated by what you read, follow, subscribe to, listen to, etc.

• Entrepreneurial and motivated to run your own business within the role.

• Highly effective orchestrator and collaborator, able to lead a cross-functional team (internal and partner ecosystem) through a complex sales cycle.

• Compelling presenter of business and technical topics, capable of delivering demos for your domain.

• C-Suite presence: charismatic, outgoing, and able to “own the room” to connect individually.

• Relevant experience in one or more of the following: territory, vertical, account selling.

• Extensive experience with Hyperscalers and expertise in Cloud consumption models.

• Ability to own workload conversations around key sales plays and use cases (Application Modernization, New App Dev, Data Science/AI/SW Factory/APIs/Integration/etc).

• Agile Development, DevOps & Platform Engineering foundation, with the ability to lead Transformation motions.

• Understanding of Virtualization, Containers and Kubernetes

• Understanding the value and ideally hands-on experience with an Application Platform

• Prior experience with software development and understanding of the full software development life cycle including runtimes, APIs, integrations, and agile methodologies.

• English language skills