דרושים Cloud Services Intern ב-Red Hat ב-Brazil, São Paulo

What you will do

During your first year as a Cloud Services Intern, you will engage in a cohort-based program. Through this experience, you will:

• Learn all about Red Hat and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services

• Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your customer projects

• Develop technical skills in the Red Hat Platform portfolio that span Cloud and Automation solutions, by completing training programs and attaining industry-recognized certifications

• Apply your technical skills as you engage in meaningful customer projects, experiences and job shadowing opportunities

• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities

• Focus on your personal and professional development as you grow your career at Red Hat

What you will bring

• Passion and curiosity for open source technology and desire to build a career within the Tech industry

• Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.

• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project. Direct experience with Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, and related technologies is preferred.

• Willingness to travel to customer sites for project work and to local Red Hat offices to engage other Red Hat associates

• Effective communication (written and verbal) and presentation skills

• Ability to work independently and collaboratively with internal teams and external customers

• Full professional proficiency in written and spoken Portuguese

What you will do

• During your first year as a Cloud Services Intern, you will engage in a cohort-based program. Through this experience, you will:

• Learn all about Red Hat and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services

• Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your customer projects

• Develop technical skills in the Red Hat Platform portfolio that span Cloud and Automation solutions, by completing training programs and attaining industry-recognized certifications

• Apply your technical skills as you engage in meaningful customer projects, experiences and job shadowing opportunities

• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities

• Focus on your personal and professional development as you grow your career at Red Hat

What you will bring

• Passion and curiosity for open source technology and desire to build a career within the Tech industry

• Strong technical skills in computer science, IT, AI, or related fields gained through university programs, upskilling bootcamps, certificate programs, military experience, etc.

• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related project. Direct experience with Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, and related technologies is preferred.

• Willingness to travel to customer sites for project work and to local Red Hat offices to engage other Red Hat associates

• Effective communication (written and verbal) and presentation skills

• Ability to work independently and collaboratively with internal teams and external customers

• Full professional proficiency in written and spoken Portuguese

Job Summary

What you will do

Provide pre-sales technical support for developing and implementing products/applications/solutions

Other projects may include:

Creating detailed design and implementation specifications for products/applications/solutions

Building a mini-application based on customer or partner requirements to demonstrate the feasibility of the application, often requiring rapid prototyping and/or product demo for the client

Providing consultation to prospective users and/or product capability assessment and validation

Note: All of these tasks may be supported by an experienced Solution Architect

What you will bring

Interest in open source technology and building a career within the Tech industry

Currently pursuing a Bachelor’s degree in a technical field (i.e. computer science, data science, IT or related fields)

Detail-oriented with the ability to manage multiple tasks and meet deadlines

Strong analytical and problem solving skills

Excellent written and verbal communication skills

Full professional proficiency in written and spoken English and Spanish

What you will do:

As an Events Coordinator, you will be responsible for a wide range of tasks, including:

• Support with the delivery of high impact, strategic, cornerstone event series for the region

• Coordinate senior leadership engagements and exec briefings with key accounts to drive pipeline

• Collaborate with our global teams and wider comms team to support Red Hat attendance at key industry events in EMEA

• Project manage multiple events concurrently, including coordinating agencies, vendors, budgets, timelines and demonstrating success metrics

• Communicate effectively with key EMEA and global stakeholders, including finance, procurement and brand

• Formulate follow-up and evaluation metrics for each project

• Develop and implement event best practices and operating standards

What you will bring:

• Bachelor’s Degree or equivalent practical experience

• 5+ years of relevant experience in event management and event marketing

• A proactive and adaptable mindset, to thrive in a fast-paced environment.

• Proven experience in event coordination and project management, preferably for large-scale corporate or technology events.

• A team player with experience of working within complex or highly matrix organisation

• Demonstrated ability to manage sponsor relationships, including contract administration and communication.

• Strong logistical skills with experience in managing event components

• Excellent problem-solving skills, with the ability to think on your feet and resolve issues quickly and effectively.

• Experience with event management software (e.g., Rainfocus) and CRM systems (e.g., SalesCloud) is a plus.

• Exceptional communication and collaboration skills, with a track record of working successfully with diverse internal and external stakeholders.

• A willingness to travel (as needed)

• Remains calm under pressure

What you'll do:

• Support the LATAM Reporting and Analytics team

• Maintain and improve our recurring reports

• Analyze business processes and systems

• Assist in weekly business reviews

• Build dashboards and reports in our CRM (RHSC) and provide macroeconomics analysis

• Collaborate cross organization

What you'll bring:

• Currently pursuing a degree in economics, statistics, engineering, business, or a related field (graduating in 2027 or later)

• Strong analytical and problem-solving mindset

• Proficiency in Excel, Google Sheets, or similar tools

• Strong communication skills in Portuguese and English (Spanish is a plus)

• Experience (or interest) in SQL, Python, or CRM tools like Salesforce is a big advantage

As a Payroll Intern, you will assist the payroll team in processing payroll, maintaining accurate records, and supporting day-to-day operations. You will also contribute to initiatives aimed at improving payroll processes through documentation and administrative support. This internship provides an excellent opportunity to gain hands-on experience and develop a foundational understanding of payroll operations in a dynamic work environment.

Job Responsibilities:

• Support payroll team with day-to-day administrative tasks, such as data entry, document organization, and reporting

• Assist in handling payroll-related inquiries via ticket management system.

• Assist in payroll processing by collecting, reviewing data (i.e. employee time records), and reconciling variances.

• Maintain accurate payroll records and assist in resolving discrepancies.

• Support payroll team with audits and data validation activities to ensure accuracy.

• Collaborate with the payroll team on improvement initiatives by providing suggestions, performing research, and supporting implementation activities.

• Collaborate with internal stakeholders, such as People Team and Finance, to support and ensure accurate employee data management.

• Learn about LATAM payroll laws and regulations to support payroll team with research.

Required Skills:

• Currently pursuing a degree in Accounting, Finance, Business Administration, or a related field.

• Basic understanding of payroll principles and labor laws is a plus.

• Advanced skills in Microsoft Excel and/or other payroll-related software.

• Analytical and problem-solving skills.

• Excellent attention to detail and organizational skills.

• Ability to handle confidential information with discretion.

• Strong communication skills and a willingness to learn.

What You Will Do

• As part of the account team, develop relationships with key customer stakeholders to grow services bookings and revenue within your nominated accounts

• Actively participate in account planning and strategy sessions and reviews with the wider account team

• Closely work with strategic business partners to complement solutions and maximize customer value

• Work with the delivery teams, including delivery managers, program and project managers, architects, and consultants, on getting the right offerings scoped to solve customer business needs

• Negotiate Services pricing, project costs, and terms

• Work closely with internal stakeholders like the Business Affairs, Finance, and Risk Management teams to gain necessary approvals for proposals

• Be responsible for and have the ownership of the bookings forecast for the assigned group of accounts or sectors

• Provide executive leadership during the whole customer journey, including presales and post-sales phases

• Lead Services offerings in specific customer opportunities; call for and guide the formation of opportunity teams (services participation) together with the account manager

• Collaborate with business development managers, solutions practices, the Partners and Alliances and Marketing teams, and other territory services managers on wider strategic initiatives and business development activities

What You Will Bring

• Ability to create and articulate the value proposition; experience in consultative selling and professional services delivery

• Experience & knowledge of the Saudi market & customers, familiarity with the Saudi vision 2030

• Knowledge of Red Hat’s or competitive technologies that engage and build trust with customer stakeholders at different levels

• Understanding of customer business impact as well as the internal impact of projects from a legal, financial, supportability, scalability, and repeatability points of view

• Experience working in customer-facing roles like an architect or consultant or in a related presales or services role

• Services selling experience including development of statements of work (SoWs), requests for information (RFIs), and requests for proposal (RFPs), pricing, large-scale proposal development, and customer journeys

• Experience leading and working in virtual and cross-functional teams

• Proven record of closing complex solutions-led deals worth millions of dollars

• Good understanding of and real experience designing, selling, and implementing enterprise architectures, including hybrid cloud solutions

• Willingness to participate in regular business travel for customer and internal meetings