דרושים יועץ ב-Red Hat ב-אוסטרליה

About the Job:

This is a client facing role in Mumbai. The job requires an Engineer to administer the RHEL set up for the large PSU. You are required to provide RCA and resolve L2 tickets for the customer issues & to provide solutions to customer problems and create SOPs for the day 2 day operations. The individual is required to support the Day2 operations of the customer. The job requires for the individual to work in Shifts.

What will you do:

• Manage the RHEL deployments

• Identification of critical updates, upgrades and validating such in the non-prod setup

• Provide RCA and resolution for priority 1 & other important tickets

• Health check for critical workload setups on RHEL

• Enable all relevant security controls in RHEL as per info-security policies

• Help in troubleshooting the production critical issues / Priority 1 tickets

• Creating Standard operating environment (SOE) Installation / configuration of RHEL as per requirement of different workloads, as per the SOE designed and best practices

• Day to day operations/maintenance activities related to RHEL deployments

• Creating short script for day to day operations

• Managing Users, quota & access on RHEL platform

• Applying patches through Satellite

• Provide Daily Report, other reports as required

• Create SOP

• Work along with Various Client Stakeholders from Customer location

• Work along with Red Hat Stakeholders including but not limited to Red Hat Support, Account Team, Consulting & Delivery team

What will you bring:

• 6+ years of Linux or UNIX system administration experience

• Bachelor's degree or higher in computer science or other technical discipline, or equivalent work experience

• RH certification is preferred.

• Good Troubleshooting skills for RHEL

• L2 Support and Administration Experience for RHEL clusters

• Has experience in working with Large customer setups

• Preferred work experience for Indian customers

• Experience in working at customer locations. This job is in Mumbai

• Has excellent Communication skills to drive technical conversations with the customer.

What you will do:

During your first year as a Junior Consultant, you will engage in a 12-month cohort-based program starting in September 2025. Through this experience, you will:

• Learn all about Red Hat and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services

• Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your customer projects

• Develop technical skills in the Red Hat portfolio that span Cloud, Automation and platform solutions by completing training programs and attaining industry-recognized certifications

• Apply your technical skills as you engage in meaningful customer projects, experiences and job shadowing opportunities

• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities

What you will bring:

• Passion and curiosity for open source technology and desire to build a career within the Tech industry

• Strong technical skills in computer science, IT, AI, or related fields gained through university programs, up-skilling bootcamps, certificate programs.

• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related projects. Direct experience with Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, and related technologies is an added advantage.

• Willingness to travel to customer sites for project work and to local Red Hat offices to engage other Red Hat associates

• Effective communication (written and verbal) and presentation skills

• Ability to work independently and collaboratively with internal teams and external customers

• Full professional proficiency in written and spoken English

• Australian government security clearance required

As a Consultant, you will work closely with customers on various specific initiatives including architecture, deployment, troubleshooting, and performance tuning of Red Hat Enterprise Linux (RHEL) and associated cloud and management solutions, including Red Hat Satellite, Red Hat OpenStack Platform, Red Hat Container Platform and Red Hat CloudForms. You'll need to have excellent technical abilities and solid communication and customer-facing skills. It is an essential requirement of this position that candidates hold Australian Citizenship and current security clearance at NV1 or NV2 level.

What will you do:

• As a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers

• Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT needs

• Constantly learn about new technologies and apply those concepts to customer needs

• Produce quality results and provide support to more than one project in multiple industries and various types of projects

• Keep stakeholders updated on actual or potential issues that may affect project or company performance

• Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of open source solutions

• Provide written project documentation that can be distributed within Red Hat and the client management team

• Adapt to changing customer requirements

• Serve as an ambassador of the company between the broader Red Hat and our customers

What will you bring:

• Australian Citizenship and current security clearance at NV1 or NV2 level.

• At least 3-5 years of experience with RHEL as a systems Admin or consultant

• Experience with enterprise-wide deployments

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies

• Ansible / Red Hat Ansible Automation Platform

• Red Hat Satellite

• Authentication services such as IdM/IPA

• Virtualisation technologies

• Working knowledge of Linux Security Practices and tools to address common criteria

• Technical expertise demonstrated in your previous career opportunities

• Excellent written and verbal communication skills

• Exceptional analytical and problem-solving skills

• Ability to work with minimal supervision and as part of a team to solve problems and issues

• Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days

• Customer focus and an understanding of the value that our work brings to our customers

The Red Hat Consulting team is looking for a Senior Consultant to join us in Canberra, Australia. In this role, you will perform on-site delivery and implementation of Red Hat Infrastructure solutions and offerings. You'll gain understanding of our customers’ infrastructures and business needs and make recommendations appropriate to their environment to create possibilities and resolve issues. As a Senior Consultant, you will work closely with customers on various specific initiatives, including architecture, deployment, troubleshooting, and performance of Red Hat Infrastructure technologies. You will also support other consultants, associates, and partners in developing best practices and methods, mainly based on Red Hat Infrastructure products such as RHEL, Ansible, Satellite, Security and authentication services.

Responsibilities

• Serve as a trusted adviser for Red Hat engineers and project and technical managers to deliver and implement the right solutions for our customers

• Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs

• Learn new technologies and apply those concepts to customer needs

• Adapt to changing customer requirements

• Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions

• Participate in internal initiatives, create consulting white papers, and update the knowledge base

• Keep stakeholders updated on issues that may affect project or company performance

• Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner

• Kick off new projects, guide the implementation team, and monitor the progress of a project

Requirements

• 5+ years of experience working with enterprise customers on a range of development and deployment projects

• Experience with UNIX or Linux database administration and tuning

• Extensive knowledge of Red Hat Enterprise Linux (RHEL)

• Extensive knowledge of other Infrastructure products including the following technologies

• Ansible / Ansible Tower

• Satellite

• Authentication services such as IdM/IPA

• Virtualisation technologies

• Extensive knowledge of Linux Security Practices and tools to address common criteria

• Exceptional analytical, problem-solving, project management, and planning skills

• Practical experience with or knowledge of python, perl and/or shell scripting language(s)

• Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days

• Excellent written and verbal communication skills in English

• Australian Government security clearance

What you will do:

During your first year as a Junior Consultant, you will engage in a cohort-based program starting in September 2025. Through this experience, you will:

• Learn all about Red Hat and how we support our customers to address their technical developmental and strategic business challenges with our portfolio and services

• Build a strong support network of your Peers, Manager, Mentor and other Red Hatters within and outside of your customer projects

• Develop technical skills in the Red Hat portfolio that span Cloud, Automation and platform solutions by completing training programs and attaining industry-recognized certifications

• Apply your technical skills as you engage in meaningful customer projects, experiences and job shadowing opportunities

• Enhance your professional capabilities through real-world experiences working directly with customers and participating in skill development opportunities

What you will bring:

• Passion and curiosity for open source technology and desire to build a career within the Tech industry

• Strong technical skills in computer science, IT, AI, or related fields gained through university programs, up-skilling bootcamps, certificate programs.

• Demonstrated experience applying technical, analytical, and problem-solving skills in an Enterprise IT-related projects. Direct experience with Red Hat Enterprise Linux, Red Hat OpenShift, Red Hat Ansible Automation Platform, and related technologies is an added advantage.

• Willingness to travel to customer sites for project work and to local Red Hat offices to engage other Red Hat associates

• Effective communication (written and verbal) and presentation skills

• Ability to work independently and collaboratively with internal teams and external customers

• Full professional proficiency in written and spoken English

• Australian government security clearance required

What will you do:

• As a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers

• Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT needs

• Constantly learn about new technologies and apply those concepts to customer needs

• Produce quality results and provide support to more than one project in multiple industries and various types of projects

• Keep stakeholders updated on actual or potential issues that may affect project or company performance

• Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of open source solutions

• Provide written project documentation that can be distributed within Red Hat and the client management team

• Adapt to changing customer requirements

• Serve as an ambassador of the company between the broader Red Hat and our customers

What will you bring:

• Experience in a consulting or related role

• Experience with enterprise-wide deployments

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies

• Ansible / Red Hat Ansible Automation Platform

• Red Hat Satellite

• Authentication services such as IdM/IPA

• Virtualisation technologies

• Working knowledge of Linux Security Practices and tools to address common criteria

• Technical expertise demonstrated in your previous career opportunities

• Excellent written and verbal communication skills

• Exceptional analytical and problem-solving skills

• Ability to work with minimal supervision and as part of a team to solve problems and issues

• Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days

• Customer focus and an understanding of the value that our work brings to our customers

• Australian government security clearance

Job Description Summary

You should be a motivated learner with great problem-solving skills and the ability to quickly pick up new and potentially complex concepts.

Primary Job Responsibilities

• As a member of a team or as an individual, assist with the delivery of Red Hat Consulting engagements to our internal and external customers

• Serve as a subject matter expert at the client site, addressing technical, developmental, or strategic IT needs

• Constantly learn about new technologies and apply those concepts to customer needs

• Produce quality results and provide support to more than one project in multiple industries and various types of projects

• Keep stakeholders updated on actual or potential issues that may affect project or company performance

• Manage problem identification, system architecture definition, and software specification, as well as the design, testing, and deployment of open source solutions

• Provide written project documentation that can be distributed within Red Hat and the client management team

• Adapt to changing customer requirements

• Serve as an ambassador of the company between the broader Red Hat and our customers

Required Skills

• Experience in a consulting or related role

• Experience with enterprise-wide deployments

• Advanced knowledge of Red Hat Enterprise Linux (RHEL), and any of the following Infrastructure related technologies

• Ansible / Red Hat Ansible Automation Platform

• Red Hat Satellite

• Authentication services such as IdM/IPA

• Virtualisation technologies

• Working knowledge of Linux Security Practices and tools to address common criteria

• Technical expertise demonstrated in your previous career opportunities

• Excellent written and verbal communication skills

• Exceptional analytical and problem-solving skills

• Ability to work with minimal supervision and as part of a team to solve problems and issues

• Red Hat Certified Engineer (RHCE), or willingness to pursue certification within 90 days

• Customer focus and an understanding of the value that our work brings to our customers

• Australian government security clearance required