Manage creation and segmentation of essential marketing emails and notices to current customers. Assist in internal and external outreach for customer stories, inclusive of case studies, testimonials and quotes. Partner...
Research Strategy & Execution: Working with key stakeholders to identify research opportunities, design and execute on a research plan, deliver research insights, and facilitate the implementation of action based on...
Bring your passion for customers and their experiences everyday to your work. Learn from Rapid7 customers, embody their voice and bring to internal teams and program work. Build out program...
Utilize NetSuite (ERP+CRM) and Salesforce (CRM)to create renewal quotes for the current customer base. Deliver validated renewal quotes to appropriate Customer Success Manager or directly to Customers/Partners 90-120 days in...
Write insightful, succinct marketing copy for a variety of vehicles: short and long form blogs and eBooks, landing pages, product and features pages, compliance briefs, and more! Youโll work on...
Identify and assess customersโ needs in order to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication (with both customers and Channel partners). Own customer renewal cycle...
Manage creation and segmentation of essential marketing emails and notices to current customers. Assist in internal and external outreach for customer stories, inclusive of case studies, testimonials and quotes. Partner...