דרושים Service Delivery Manager Customer Success - Healthcare Informatics ב-Philips ב-בריטניה

Your responsibilities will include:

• Develop best-in-class, shopper centric activation plans grounded in consumer, shopper and retail insights. Create a vision, engage internal/external stakeholders and deliver your plan;
• Develop category specific 4P strategy, focusing on;
• Place: relentless omni channel focus, prioritising online but equally adept at offline activation, creating a seamless journey for the shopper
• Promotion:drive brand preference and awareness for Philips through in-store excellence (offline and online)
• Product:demonstrate Philips champion innovation through best in class point of sale and digital content
• Price:ensure Philips promotional plans are in line with shopper and customer requirements
• Champion Digital Excellence – Managing online merchandising, content and being a consultative partner to the customers digitals teams in order to partner up to win;
• Translate brand strategy into annual customer marketing plans, ensuring that we execute and communicate our products in the best possible way based on shopper insights;
• Work with our in-house Studio team to develop engaging in-store activation, providing shoppers with a great experience;
• Partner with the Sales team to allocate budget and deliver ROI;
• Measure the effectiveness of shopper activation plans and promotions, monitor actions and propose improvement plans;
• From competitive salary and performance bonus to family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.

You’re right for this role if:

• You have experience of bringing omni-channel shopper strategy to life - joining the dots between sales, the retailer and the consumer
• You are curious with a passion to gain insight, have strong commercial awareness and are able to work in a faced paced and ever changing environment;
• You are confident presenter and communicator with the ability to influence internal and external stakeholders;
• You have an excellent understanding of both online & offline marketing mix and have delivered highly effective campaigns that provide a strong return;
• You have the ability to problem solve and course correct when we are not being effective;
• You are highly analytical, comfortable working with a wide range of data sources and making fact-based decisions, recommendations and forecasts working in collaboration with sales and marketing;
• You are results orientated who enjoys having a direct impact of the day to day performance of Philips UKI with personal accountability for your customers;
• You will be part of a great team who care, support and challenge each other.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business
• Discover our rich and exciting history
• Learn more about our purpose

For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this .

As the studio manager, you’ll help launch and manage a flexible studio space that hosts video recordings, live press interviews and a remote production video set. By standardizing our in-house capabilities, you’ll help meet our existing video production needs and help us be ready to meet the new demands of Philips’ Communications & Brand function.

Objectives for the role

• Manage an on-site studio and editing room, ensuring the smooth running of the production teams’ workflow and administrative processes.
• Produce (and provide editorial guidance for others) in scripting, storyboarding, filming, producing, editing and finalizing videos.
• Assess the studio’s occupancy rate, creating reports and recommending or carrying out continuous improvements and managing equipment inventory.
• Stay up-to-date on the latest industry trends in video production and usage, and platform changes, integrating new approaches and technologies.
• Collaborate closely with teams in Comms & Brand and across the company, fostering positive relationships at every level of leadership.

Your role

• Produce and direct live and digital events (internal and external).
• Film, edit and deliver on-brand and polished videos to meet stakeholder requirements.
• Oversee day-to-day productions at the studio to ensure the highest quality content is being produced, andaudit and review filmed content to ensure high quality levels are achieved.
• Manage suppliers and, when needed, on-site technical crews
• Serve as first point of contact for anyone using the studio and editing room (presenters, business stakeholders, executives, customers, etc.).
• Attend briefing and planning sessions, actively taking part in discussions about filming projects to offer advice and support.

You are a right fit if you have the following:

• Bachelor’s/master’s degree (or equivalent) in communications, marketing or a related area.
• Eight years’ experience working in film/video, including production of videos of various kinds.
• At least five years’ professional experience in production within a multinational company, studio, and/or production company.
• Demonstrated track record in creating content specific to health technology.
• Proven ability to maneuver in matrix organizations and interface with executives.
• Excellent project management skills, and the ability to manage several tasks simultaneously, while remaining calm under pressure.
• Strong communication and interpersonal skills.
• Innovative and creative approaches to challenges.
• Sharp attention to detail and ability to work at pace.
• Curiosity, energy and a pro-active and results-oriented approach.

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As a Campaign & Partner Success Manager, you’ll own the full lifecycle of advertising campaigns across our suite of apps — from planning and setup to execution, optimization, and post-campaign reporting.

You are responsible for delivering best-in-class service, performance, and communication throughout each campaign.

You will serve as the key internal driver of campaign and partnership success while being a trusted partner to clients and sales.

This role is planned for fixed-term contract.

• Plan, launch, and manage multi-format campaigns across Digital+ apps
• Coordinate asset creation, content creation, QA, targeting setup, and trafficking
• Optimize campaigns according to partner KPIs using tools like GAM
• Monitor pacing, flag delivery risks early, and problem-solve in real time
• Run post-campaign reporting, ensuring learnings are shared and actioned
  

• Build and maintain strong, trust-based relationships with partners
• Be the campaign expert and problem-solver, ensuring partners feel supported and heard
• Share regular performance updates, actionable insights, and strategic recommendations
• Drive retention by delivering an excellent partner experience throughout the campaign lifecycle
  

• Track key metrics (ctr, engagement, conversion, delivery) and provide strategic input
• Document campaign learnings, wins, and best practices
• Work with analytics to extract insights and support test outcomes

• 2+ years of experience in digital campaign management, client delivery, or ad operations
• Hands-on experience with tools like GAM, Firebase, Meta Ads, and Google Ads
• Solid understanding of media performance metrics and optimization levers
• Strong organizational skills — able to manage multiple campaigns and timelines seamlessly
• Proven ability to juggle deadlines, priorities, and partner needs without dropping the ball
• Clear, proactive communicator who can tailor messaging to different audiences (Sales, Partners, Tech)
• Strong attention to detail and a commitment to high-quality delivery
• Proactive and solutions-oriented — you anticipate issues, surface ideas, and take initiative
• Problem-solving mindset — comfortable assessing challenges and collaborating cross-functionally to resolve them
• Analytical thinker with the ability to interpret campaign data and draw actionable insights
• Proficiency in Excel or Google Sheets (pivot tables, formulas, lookups)
• Experience with analytics and BI tools (e.g., Power BI, QuickSight, Looker) is a plus.

This role might as well include extended working hours.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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You will be responsible for managing and nurturing relationships with our Tiktok Shop Agency Partner and Tiktok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform.

This role requires excellent communication skills, a deep understanding of e-commerce, commercial strategy and the power of social media on the consumer decision journey

You are the right fit if:

• Bring a minimum of 5 years work experience in National Account Management with a strong background in e-commerce.

• Have worked within a global organization – ideally one that is brand-led and consumer focused.

• Are comfortable communication in German.

• Possess hands-on experience managing P&L responsibilities.

• Are skilled in creating impactful presentations and confident using PowerPoint.

• Have a solid track record of optimizing the customer decision journey and enhancing user experience.

• Demonstrate strong stakeholder management capabilities, able to align and influence across diverse teams.

• You are passionate about new technologies and eager to grow and develop your skills.

• You want to work together and act as a real team player, a great communicator and are comfortable working with different stakeholders.

What you will do:

• Drive the sell-out ( GMV) performance on Tiktok Shop Germany, in line with objectives, and manage the sell-in of our Tiktok shop Agency partner.

• Work closely with the Marketing Manager to deliver content engagement metrics.

• Responsible for all lower funnel activations on the platform, with a particular focus on Tiktok Shop Lives.

• Manage portfolio and pricing strategy for the platform, in line with WE guard-rails.

• Co-create with Marketing Manager a FY activation plan which aligns with the WE Incubator team objectives.

• Work closely with the Philips Tiktok Shop Agency Partner (TSP) to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.

• Manage A&P and promo spending for the channel- key user for SAP.

• Track performance across GMV, content engagement and outputs and optimise where needed.

• Develop strong relationship with the Tiktok Account Management Team to secure brand and commercial unlocks for Philips.

• Support the Marketing manager with the planning and delivery of handle content, affiliate outreach and ads.

• Stay up to date with the latest trends on TikTok, and weave best practise into Philips content plan.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

As a Clinical Applications Specialist, you will be responsible for ensuring successful clinical adoption of Philips solutions and/or responding to customer questions or issues related to cardiology products.

Your role:

• You will have the opportunity to significantly contribute to growing our EI business by implementing solutions and deliver Application Consulting for healthcare customers. You will assist in the development of new solutions and consulting methods, and add to the solution design & delivery activities. You will be involved in customer facing consulting engagements that are project-based (v. relationship-based)
• You will be part of the Professional Services – Cardiology UKI team with our Enterprise Informatics business (EI)
• This role covers the UK&I, is remote based (working from home) and you must be willing to travel (30%) and at times support others within the wider team
• From a competitive salary, annual incentive bonus and company car to family friendly policies, flexible benefits and access to Philips University, a career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about all the benefits on offer.

You're the right fit if:

• You hold a bachelor’s degree in engineering, medical, or other science related field
• You have 4+ years of experience in Medical Industry, Clinical Support or Healthcare
• You have excellent communication skills and a fluent level of English
• You hold a Full UK driving license
• You have flexibility to travel within UK and Ireland (30% of the time). You are also flexible to travel to additional locations across Europe as required.
• You have a qualification in Diagnostic Ultrasound
• You have experience as a Cardiac Physiologist/Sonographer and working in a clinical environment
• You have experience of training/teaching
• You hold a BSE accreditation (desirable)
• You have knowledge of Philips ISCV and experience of Philips CVIS system or systems recording BCIS or Pacing Registries (desirable)

How we work together

This role is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

• Learn more about .
• Discover .
• Learn more about .

For more information, read our Inclusion and Diversity Policy and, to know more about your Human Rights, we encourage you to view this .