דרושים Director Clinical Affairs ב-Philips ב-הולנד

Your role:

• Provides expert guidance to customers on complex clinical procedures and protocols, leveraging deep knowledge and experience to optimize the performance and utilization of equipment.
• Takes a proactive approach in managing customer escalations, complaints, and feedback, independently assessing situations and implementing effective strategies to address concerns and maintain customer satisfaction.
• Applies specialized knowledge in breadth and/or depth to a variety of issues and projects within the team, ensuring effective solutions and innovative approaches to complex challenges.
• Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance.
• Collaborates across multidisciplinary teams, including product development, research and development, and regulatory affairs, to drive innovation and improve product performance based on customer insights.
• Leads initiatives to enhance the organization's clinical support capabilities, including the development of new training materials, processes, and tools, to ensure continuous improvement and excellence in customer service delivery.
• Undertakes complex clinical or system application assignments, exercising autonomy and discretion in decision-making, and adapting to evolving circumstances to achieve desired outcomes.
• Takes ownership of documenting and maintaining service records with meticulous attention to detail, ensuring accuracy and completeness within the Service Management System.
• Conducts thorough investigations into customer complaints or escalations, gathering relevant data and evidence to facilitate resolution and prevent recurrence.
• Stays updated on new product releases, software updates, and industry developments through ongoing training, self-study, and participation in education programs and industry events.
• Develops and maintains strong relationships with healthcare professionals by actively participating in discussions, providing ongoing support, and soliciting feedback, ensuring that their concerns are effectively addressed.

You are fit if:

• Hold a Bachelor’s or master’s degree in engineering , Medical, Science, or a related field.
• Have 2+ years of experience in the medical industry, clinical support, healthcare, or customer service.
• Demonstrate deep clinical expertise and confidently guide customers on complex procedures and equipment usage.
• Proactively resolve escalations and complaints, ensuring high customer satisfaction.
• Apply specialized knowledge to solve complex challenges and drive innovation.
• Work independently, exercising sound judgement under broad guidelines.
• Collaborate effectively across functions like R&D, product development, and regulatory affairs.
• Lead initiatives to enhance clinical support through training tools and process improvements.
• Manage complex clinical or system assignments with autonomy and adaptability.
• Maintain accurate service documentation with meticulous attention to detail.
• Investigate customer issues thoroughly to drive resolution and prevent recurrence.
• Stay current with product updates, software releases, and industry trends.
• Build strong relationships with healthcare professionals, actively listening and responding to their needs.

Onsite roles require full-time presence in the company’s facilities.

This role is an office-based role.

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Your role:

• You are part of The Cardiology Informatics Clinical Excellence team. The Cardiology Informatics team in Eindhoven (within the Philips' Enterprise Informatics business group), a leader in cardiology informatics solutions with over 5000 customers globally. You will work closely with global ISCV customers and clinical application specialists, and the Cardiology Informatics R&D teams located in Eindhoven (Netherlands), Bangalore (India) and Blumenau (Brazil).
• Serve as a Clinical Application Specialist collaborating closely with global ISCV R&D development teams.
• Define clinical requirements and provide support to R&D, focusing on refining clinical features, prioritizing customer feedback, validating products, leading clinical testing, assessing risks, and understanding regulatory factors.
• Translate clinical requirements from customers, product management, and marketing to engineering teams for efficient development and verification processes.
• Conduct training sessions for field clinical application specialists and customers on new clinical features and products, while keeping abreast of the latest innovations in cardiology imaging.
• You'll build and maintain strong relationships with validation and collaboration sites.
• Discover the many benefits of a career at Philips. Speak with your recruiter to learn more about the benefits available in your region.

You're the right fit if:

• You hold a Bachelor's or Master’s degree in Ultrasound.
• You have 3+years of sonography experience, knowledge in usage of ultrasound and product features within the cardiology domain.
• You can understand, convey, and teach others the clinical workflows in cardiology specialties and technical use of the specific solutions.
• You have high energy, and self-driven mentality.
• You have an affinity with IT Solutions, you will be able to liaison between clinical and technical conversations.
• You are highly flexible and motivated team player, who can establish relationships with both internal and external customers.
• You are familiar with Philips products, such as IntelliSpace Cardiovascular, Xcelera, XperIM or Philips Ultrasound.
• You have excellent customer-centric & communication skills.
• You are fluent in Dutch and have a good command of English in written word and speech
• You are willing to travel up to 15% of your time and are able to travel globally on a short notice to meet with our customers.

This role is an office role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

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As the

Your role:

• Ensuring profitable business growth, IB (Installed base) Win Rate and Market Share for MR in Europe, covering 8 zones and 38 countries;

• To ensure strong and qualitative new product introductions and launches at the market/country level;

• Driving business-specific execution of the MR Marketing plan, by being in the driver’s seat in encouraging and partnering with the modality sales specialists and clinical application specialists for (pre) sales support in the different zones and countries;

• Driving productivity for MR Europe, by keeping a sharp eye on price levels and cost management;

• To enable performance of the portfolio in scope, including phase-in and phase-out management, as well as help sales teams by ensuring sales enablers are in place;

• Support the MR head of Marketing in creating the MR Marketing plan for Europe, by providing business-specific customer insights and trends;

• Supporting sales teams with background knowledge, market insights, competitive insights, instruments, and tools to support them in maximizing business opportunities;

• Creates localized assets and content for the sales teams in close collaboration with Marketing operations.

You're the right fit if you have:

• Commercial leadership experience with at least 10 years of experience in Health tech and with proven results in the European region;

• Business or commercial education background;

• Strong understanding of MR systems, customers and market challenges;

• Strong business acumen and financial understanding to be able to drive profitability;

• Entrepreneurial mindset, can-do and problem-solving attitude;

• You are a self-starter, with a strong drive, proactive and taking the initiative;

• You challenge the status quo and look for opportunities for improvement;

• Ability to lead, develop, and manage people. You will lead a small team of 2 people. Additionally, you will indirectly inspire and influence the MR Modality Sales Specialists and MR Clinical Application Specialists within each zone;

• Prepared to travel about 35% of the time.

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Your role:

• Leads the medical writing team in planning and delivering high-quality, compliant documents through effective resources, budget, and timeline management.
• Compiles and analyzes clinical and safety data to support medical device performance in alignment with EU regulatory standards (MEDDEV 2.7.1 Rev. 4, EU Medical Device Regulation).
• Author and maintain clinical documentation, including Clinical Evaluation Plans and Clinical Evaluation Reports, Post-market Clinical Follow-up Plans/Reports, and Investigator Brochures, contributing to Risk Management and Post-Market Surveillance activities.
• Drives collaboration and knowledge-sharing across medical, clinical, and regulatory teams, including Medical Affairs, Clinical Development, Research & Development, and Regulatory Affairs.
• Develops clinical evidence strategies for New Product Introductions, including performance claims and coordination on usability and non-clinical evidence.
• Collaborates with cross-functional teams to ensure regulatory compliance and to define medical writing scope and clinical evidence strategy.
• Optimizes medical writing processes by identifying and implementing automation, standardization, and workflow efficiencies.
• Translates complex scientific data into clear, impactful narratives for regulatory bodies, clinicians, and stakeholders to support product development and commercialization

You're the right fit if:

• You’ve acquired a minimum of 10+ years combined experience working within FDA regulated medical device and clinical environments, with a focus on the development of clinical evidence/documents (manuscripts, scientific abstracts, conference presentations/posters, reports based on clinical studies, and data/analytics).
• You have detailed knowledge of medical device regulations, requirements, and standards for FDA and EU especially for medium risk devices (Class II/Class IIA) focused on AI/software and information products.
• You have proven strategic/functional management experience in building and developing highly organized and capable teams. Experience in project management (a plus if you have experience in agile), mentoring, training, performance management and development of team members.
• You have a demonstrated track record of learning agility and comfort in taking on /shaping complex/uncertain business problems and creating creative/pragmatic solutions.
• You have a passion for simplification and optimizing processes and workflows, identifying opportunities for automation and software tools that improve productivity, compliance, and reduce time to market.
• You have a minimum of a Master’s degree in life sciences or equivalent discipline (REQUIRED).
• Preferred experience: Background in Real-World Data/Analytics (such as Epidemiology, Health Services Research, Health Economics or Medicine) and healthcare quality improvement. Project management background and familiarity with agile tools (Azure Dev Ops/Jira), information management (Confluence, Distiller, Endnote) or dashboarding/visualization (Tableau, PowerBI).
• Near-native level of English

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Project Director Image Guided Therapy Systems (IGTs)

As a project director within PMO IGTs you drive cutting-edge software medical device projects from concept to launch. You’ll lead cross-functional teams on high-impact initiatives within the iApps Program, shaping the future of interventional care. If you're ready to lead innovation, manage product lifecycles, and make a real difference in patient outcomes—this is your moment.

Your role:

• Drive execution of Business Strategy & Values Creation. Play to Win : Understand the business strategy, customer needs & competition. Shape & drive your project to maximize values creation with optimal cost & time.
• Drive Project Planning & Execution: Own the development and execution of detailed project plans, ensuring alignment with business requirements, timelines, budget, and quality standards. Organize and allocate resources efficiently to deliver high-impact software medical device solutions.
• Risk & Quality Management: Proactively identify risks (e.g., scope, cost, planning) and implement mitigation actions to keep projects on track. Drive quality that really matter for our customers & patients throughout the development lifecycle.
• Team Leadership & Coaching: Lead and coach cross-functional project teams—including Agile teams—by providing technical and organizational guidance. Build and shape a high-performing team environment tailored to each project’s needs.
• Stakeholder & Communication Management: Serve as the key link between project teams and senior leadership. Report progress, manage stakeholder expectations, and ensure clear communication on status, risks, and results.
• Process Optimization & Continuous Improvement: Implement best practices and process improvements to drive efficiency, transparency, and compliance. Support the transfer, archiving, and knowledge sharing of project outcomes for long-term impact.
• You will be part of the IGTS PMO group which is tasked to successfully bring new product innovations to market. This includes product validation, regulatory approvals, commercial launch, production ramp up and service introduction. The team consists of ca 50 people composed of Portfolio managers, Program managers, Integral project managers, Project support officers and Project Management Process Specialists.

Minimum 8 years of experience with Bachelor's OR Minimum 6 years of experience with Master's in areas such as Portfolio Management, Innovation Management, Project and Program Management or equivalent

Preferred requirements:

• 10 years of experience in various research, product development, project management, and development leadership roles.
• Strong analytical, problem-solving skills with an established business acumen and a strong bias for action.
• Proven experience in developing medical systems from concept development to market launch. From clinical value proposition to development including the regulatory submissions strategy in different markets
• Proven experience in digital distribution of medical device.
• Proven experience with AI in medical device.
• Strong communicator and relationship-builder within a multi-disciplinary and multi-cultural and geographic environment with a proven track record for developing high-trust relationships, including during times of escalations: you are able to communicate from a small squad team level up to the General Management level and have an open, flexible attitude that makes you approachable.
• Demonstrated experience in shaping, leading, and influencing high-performance development teams in a global, multi-location organization to make things happen.
• Proven thought leadership on shaping program direction into transformational areas like digital and data-enabled propositions.
• Able to navigate and manage organizational complexity and drive efficiency and effectiveness, being a thought leader.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

As Quality Director for the Premium and Clinical Segment in MR, you will lead and direct all aspects of quality assurance across the segment, driving strategic planning, compliance management, and business transformation for this segment. You will shape and execute quality strategies that ensure adherence to standards, regulatory compliance, and continuous improvement across the organization.

Your role:

• Lead quality assurance strategy development, execution oversight, and capability building to ensure compliance and excellence.

• Contribute to strategic planning by refining mission, vision, and policies to align with organizational goals.

• Oversee product release processes, ensuring compliance with safety and environmental regulations.

• Drive business transformation aligned with company strategy, enabling rapid growth through quality-led initiatives.

• Establish and manage supply chain quality assurance practices at the delivery model level.

• Direct product recall procedures, ensuring swift resolution and regulatory compliance.

• Own supplier qualification, audits, and assessments, and support internal and external audit readiness.

• Lead cross-functional discussions to resolve quality compliance issues and support business needs.

• Act as a senior-level expert, shaping company objectives and contributing creatively to goal attainment.

• Drive comprehensive talent management, including succession planning, performance management, and career development.

• Executes business transformation aligned with company business strategy, complies with quality regulations and budget, possesses a comprehensive grasp of solution strategy, facilitating end-to-end transformation for rapid growth, inclusive of skills and business partnerships.

• Oversees quality assurance activities, including strategy design, execution oversight, independent assessment, and compliance by design initiatives, and building and developing the quality assurance capability.

You're the right fit if:

• Bachelor’s degree in Engineering, Physics, or a related technical discipline.

• Over 12 years of experience in Quality, Regulatory Affairs, or Product Safety, with deep expertise in the medical device industry. Strong knowledge of ISO 13485, ISO 14971, and global regulatory frameworks including EU MDR and FDA.

• Demonstrated leadership in managing quality professionals, with a solid track record in people management.

• Extensive experience across the full spectrum of quality management, including CAPA, risk management, regulatory compliance, design quality, change control, and continuous improvement initiatives.

• Proven ability to lead teams and audits, develop strategic plans, communicate effectively across functions, and deliver impactful results with strong business insight.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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Your role:

Strategic Leadership

• Define and lead the digital consumer marketing strategy for the Grooming & Beauty category, aligned with front-end innovation and category growth priorities.
• Champion the integration of digital (apps) solutions, AI, and data-driven capabilities into consumer propositions and marketing execution.
• Act as a strategic partner to category, R&D, and commercial teams to ensure digital is embedded from ideation to market delivery.

Team & Capability Building

• Lead a high-performing team of Digital Consumer Marketing Managers (Grooming, Shaving, Beauty) and the Program Manager for New Business Models.
• Foster a culture of innovation, agility, and continuous learning within the team.
• Build internal capabilities in digital apps & solutions, data analytics, and AI-driven personalization.
• Lead cross-business programs enabling collaboration across business & driving innovation through common capabilities

Innovation & Execution

• Drive the development and implementation of digital-first consumer propositions and experiences.
• Translate consumer insights and market trends into actionable digital strategies.
• Ensure strong cohesion with front-end innovation, digital solutions, AI, and user research programs.

Performance & Optimization

• Define KPIs and success metrics for digital initiatives and ensure data-driven decision-making.
• Monitor and optimize digital marketing performance across channels and touchpoints.
• Collaborate with global and local teams to ensure market readiness and scalability of digital solutions.

You're the right fit if:

• Master’s degree in marketing, Digital Innovation, Business, or related field.
• 8+ years of experience in digital consumer marketing, preferably within consumer good/FMCG/Consumer health or beauty/grooming industries.
• Proven track record of leading digital transformation and launching digital-first propositions.
• Strong understanding of digital ecosystems, AI, data analytics, and consumer engagement platforms.
• Proven track record of launching and scaling mobile applications to achieve top-tier rankings.
• Experience managing cross-functional teams and working with product development, marketing, and design stakeholders in a global matrix environment.
• Excellent strategic thinking, communication, and stakeholder management skills.
• A visionary mindset with the ability to translate strategy into execution.
• Deep consumer empathy and a passion for delivering exceptional digital experiences.
• A collaborative leadership style that inspires and empowers teams.
• A strong drive to innovate and challenge the status quo.
• You have excellent communication and interpersonal skills.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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