דרושים Senior Technical Support Engineer Prisma Cloud ב-Palo Alto ב-Israel, Tel Aviv-yafo

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Establish yourself as a trusted advisor to prospects and customers working with Sales Specialists and the local partners
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Architect and propose validated solutions which address the identified problems in each individual environment
• Delivering presentations/demonstrations to prospective and current clients, PoC (Proof of Concept), RFP/RFI response
• Ensure ongoing customer satisfaction, support, and adoption
• Continuous self-improvement and learning to maintain technical leadership of applicable technologies (data center, SDN, public cloud, security, networking, etc.)
• Understand and effectively differentiate Palo Alto Networks against the main competitors
• Act as the customer advocate for any issues that require technical assistance and follow up with the customer until the issue is resolved

Your Experience

• 6+ years of Sales Engineering/Technical Pre-Sales experience in one or more of the following areas:
  • Networking and Network Security (FW, Proxy, etc.)
  • Host Protection (EDR/EPP)
  • Identity Management
  • Data leakage prevention
  • RBI Experience
• Understanding and/or hands-on experience in software development and web technologies
• Excellent presentation and time management skills
• Proven track record selling complex cyber security enterprise solutions
• Ability to lead by example and be a player coach for the more junior team members
• Building strong relationships with key customers helping them achieve their goals
• Conducting technical discovery calls and meetings
• Work closely with Product and R&D teams to represent the customer and ensure deliverables are in line with customer requirements and specifications
• Self-starter who is driven by outcome and success with strong commercial acumen
• Ability to present complex concepts to both technical and non-technical audience
• Willingness to travel extensively

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

• Cortex products use cutting-edge technologies to deliver and innovate fast, with attention to quality and details. The great majority of the Cortex engineering group is located in the TLV office, which allows us to operate at a high pace with short loops of decision-making
• We are looking for a passionate and skilled Team Leader to join our Cortex Platform Automation R&D group. You will develop new solutions that will transform the future of security orchestration and automation around the globe, specializing in Cloud environments
• You will lead your engineers to become the most professional engineers and your team will be responsible for the design, implementation, delivery, and quality of our services in an Agile environment
• Furthermore, you will be collaborating with global tech, product, and security research teams, interfacing with other groups around the globe, and joining a rapidly growing Cybersecurity community

Your Impact

• Leading an Engineering team, focused on Cloud providers’ data and cybersecurity use-cases
• Taking a leading role in the design and implementation of cloud ingestion and automation in Palo Alto Networks’ Next Gen SOC platform
• Setting high-quality standards, seeking and choosing technical solutions to meet current and future needs
• Providing technical leadership and guidance, including design and code reviews
• Being accountable for product delivery, quality, and timelines

Your Experience

• 5+ years of proven hands-on experience in software development
• 1+ years of proven hands-on experience with Python
• Experience with Cloud environments and best practices.
• Prove experience in a management role - can be scrum master, tech lead or similar
• Good communication and visionary skills.
• Bachelor's degree in Computer Science/Engineering (or a related field) or equivalent military experience required

Nice to have

• Experience with Google console
• Experience with CI/CD
• Experience with Docker

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will create statistics-based classification algorithms detecting everything from new malware through process behavior and attackers operating in enterprise-scale networks using data from multiple Windows endpoints; from analyzing attack patterns, finding statistical anomalies, and validating that you detect real attacks and APTs on real customer data.

Your Impact

• Research new methods to detect various attack techniques by utilizing enormous amounts and varied types of data
• Use and develop statistical algorithms and techniques to create and improve our analytics detection capabilities
• Take an active role in our collection modules by improving the ones that are already available and investigating new collection modules that will improve the quality of our detections
• Simulate attacks in the lab and conduct a deep analysis of the behavior
• Be part of a diverse research group, improving our research processes and leading us to be a better team, creating a better product
• Stay up to date with APTs, attacker methodologies, and TTPs

Your Experience

• In-depth knowledge of the inner-workings of operating systems (Especially Windows)
• Intimate knowledge and understanding of attack methods and techniques over endpoints and enterprise
• Vast experience and interest in malware research or development
• Python software development experience
• Comfortable conducting research and gathering insights by querying large databases
• Ability to drive and own projects
• Independent and team player, critical thinker

Advantages:

• Experience in machine learning or data analysis
• Reverse engineering knowledge and experience
• Advanced knowledge of Microsoft AD infrastructure
• Exploitation knowledge and experience

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Key Responsibilities

• You will be responsible for the complete software development life cycle including requirement analysis, design, development and deployment
• Take part in integrating the newest features and technologies, automate workflows, and create user friendly tools and frameworks for researchers.
• Produce elegant, generic, modular and extendable code
• Actively influence the processes and methods for researchers, affecting their day to day life

Required Qualifications

• BS in Computer Science or equivalent knowledge or equivalent military experience required
• 5+ years of software engineering experience
• Expertise in Python and Python internals
• Experience in designing, building and maintaining a user facing application/API
• Experience with Git or other source controls
• Good communication skills
• Self-driven with the ability to work independently, take initiative, and drive processes end-to-end

Advantages

• Experience with Kubernetes/Docker
• Experience with cloud infrastructure (GCP specifically)
• Knowledge of the cyber field
• Experienced with a variety of database technologies (Mysql / RocksDB / Google BigQuery)

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Join the fastest growing team where experience meets cutting-edge solutions

• Build and cultivate strong customer relationships, driving business growth within the region.

• Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives.

• Take full ownership of leading strategic sales campaigns, sales forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement.

• Engage in deep technical discussions beyond standard sales presentations and pitches; while translating complex technical cybersecurity solutions into clear business value propositions for customers.

• Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions.

• Partner with Alliances to develop joint strategies, enhance customer engagement and deliver innovative solutions for existing and prospective clients.

• Travel domestically as needed to meet with customers and attend key business events.

Your Experience

• 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry.

• Extensive platform selling experience in complex sales with multiple buying centers.

• Experience selling SIEM, EDR, XDR, SOC and SOAR solutions is highly preferred.

• Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations

• Expertise in applying complex solution sales methodologies to drive results.

• Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy.

• Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams.

• Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred

• Willingness to travel domestically as necessary to meet business needs.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Senior Engineer on the Data Classification team, you’ll design and development of scalable solutions that help customers understand and protect their data. You’ll work across the full product lifecycle- design, implementation, testing, and deployment—while collaborating with cross-functional teams to ensure seamless integration. Beyond your own contributions, you’ll raise the bar for those around you, driving innovation, mentoring teammates, and pushing for continuous improvement.

Your Impact

• Develop solutions for data security and classification using Rust, Python & Golang
• Contribute to feature development (design, implementation, testing, deployment)
• Collaborate with cross-functional teams for product and infrastructure integration
• Innovate solutions for high-scale data operations
• Serve as a leader, improving the work of others
• Generate ideas and participate in brainstorming
• Identify and push for team improvements

Your Experience

• BSc in Computer Science with 5+ years, or MSc with 3+ years, or equivalent military experience
• Experience with systems-level languages (C++, C, Go, etc.)
• Deep understanding of memory management
• Strong understanding of application and OS interaction
• Experience with multi-threaded and multi-process development with a performance focus
• Familiarity with CI/CD pipelines and cloud infra - Have the ability to “make stuff work" on top of writing good code

Advantages

• Experience in Rust - Big advantage
• Python/Go experience
• Comfortable with Regex & Character encodings
• Experience with applications running remotely at scale
• Familiarity with Cyber Technologies, Information Security and Software Security, etc

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Senior DevOps Engineer on our Production Engineering team, you will be at the forefront of ensuring the stability, scalability, and performance of our production systems. You’ll be responsible for the health of large-scale cloud environments, investigating incidents, driving root cause analysis, and implementing long-term solutions that improve system reliability. You’ll also own and continuously improve the production release process, ensuring deployments are safe, automated, and well-orchestrated. You’ll collaborate closely with engineering, platform, and SRE teams to ensure world-class operational excellence for our customer-facing services.

Your Impact

• Own the end-to-end release process: plan, coordinate, and execute deployments across environments with a strong focus on safety, reliability, and automation

• Ensure stability and performance of all production systems, maintaining high availability through proactive monitoring and incident management

• Investigate and resolve complex production issues, driving post-incident reviews and implementing long-term fixes

• Respond to critical incidents and customer escalations with a calm, structured approach and clear communication

• Define and uphold best practices for change management, observability, and system reliability

• Manage infrastructure-as-code using Terraform for scalable cloud deployments

• Improve monitoring, alerting, and recovery mechanisms to detect and resolve issues faster

• Automate repetitive operational tasks through scripting and tooling

• Collaborate with development teams to ensure smooth delivery and stable operation of new features

• Participate in an on-call rotation to support production systems

Your Experience

• 5+ years of experience supporting large-scale production systems in cloud environments

• Strong hands-on experience with Linux systems and networking fundamentals

• Solid experience with cloud platforms (GCP preferred)

• Hands-on experience running large-scale Kubernetes in production

• Expertise with Terraform and infrastructure-as-code principles

• Strong scripting skills (e.g., Python, Bash) to build automation and tooling

• Proven experience owning or contributing to release and deployment processes

• Familiarity with observability tools like Prometheus, Grafana, or similar

• Ability to lead incident investigations and drive root cause resolution

• Excellent communication and collaboration skills

All your information will be kept confidential according to EEO guidelines.