דרושים Mdr Manager Unit ב-Palo Alto ב-Israel, Tel Aviv-yafo

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Hire for and lead a team of MDR Analysts working globally, guide the team, create and improve processes, methodologies and capabilities that the team requires to work effectively
• Lead a team that analyzes incidents from real customer environments to identify ongoing threats to customer environments
• Provide critical feedback to the different product, research and engineering and threat hunting teams to help improve the products for the entire Palo Alto Networks’ customer base
• Work closely with Security Research, Threat Intelligence and Threat Hunting teams to remediate and detect new emerging threats

Your Experience

• Great interpersonal skills and a proven experience collaborating with customers
• Understanding of the threat landscape in terms of the tools, tactics, and techniques of attacks, as well as networking and security fundamentals
• Basic hands-on coding skills (e.g. Python)
• Excellent written and oral communication skills in English
• Experience investigating targeted, sophisticated or hidden threats
  • Background in forensic analysis and incident and response tools to identify a threat and determine the extent and scope of a compromise
  • Experience with investigative technologies such as SIEM, packet capture analysis, host forensics, and Endpoint Detection and Response tools
  • Understanding of how APTs operate and the attack cycle – different attack vectors, propagation and data exfiltration, lateral movement, persistence mechanism, etc.
  • Understanding of how organizations protect themselves from cyber-attacks, what tools are used and what remediation techniques are leveraged
• Advantages
  • Having worked in SOC analysis or an investigation environment
  • Having worked in Incident Response environment

All your information will be kept confidential according to EEO guidelines.

Job Summary

You’ll not only support investigations and incident triage, but also help onboard customers, answer technical questions about reports, alerts, and the service, and manage ongoing communications to ensure clarity, alignment, and satisfaction.

Key Responsibilities

• Be part of a customer-focused sub-function of the Unit 42 MDR team, dedicated to proactive communication and technical guidance
• Support onboarding activities for new customers
• Monitor incoming communication from customers (e.g., via email, comments), triage and route issues as needed, and answer technical questions around reports, alerts, and recommendations
• Collaborate with MDR analysts to ensure the customer’s technical questions about incidents or threats are fully addressed
• Own the customer communication lifecycle during ongoing incidents — ensure timely updates, clarity, and alignment on next steps
• Help drive consistency and quality in how incidents and threat intelligence are communicated externally
• Escalate and advocate for customer issues internally across Product, Engineering, and the broader Unit 42 team

Preferred Qualifications

• 1+ years of experience in a customer-facing cybersecurity role such as professional services, customer success, or customer support — must, Tier 1/2 SOC analyst experience
• Hands-on experience with tools such as EDR, SIEM, SOAR, or XDR
• Strong customer communication skills — verbal and written — with the ability to explain complex technical details clearly
• Experience reviewing, drafting, or presenting incident reports and security findings
• Familiarity with Cortex XDR or Cortex XSOAR
• Experience onboarding new security services or clients
  

This role includes participation in our weekend coverage rotation supporting global MDR operations:

• 3 weekends per month Tuesday - Saturday schedule)

• 1 week per month with a Monday– Friday schedule

• May require evening and night shifts aligned to operational needs

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Windows Low Level Engineer in Prisma Access, you will be responsible for Architecting, designing and building the new generation of Prisma Access agent, re-imagining how remote work looks like

Your Impact

• Lead the architecture, design and implementation of a new product which will affect 10s of millions of people from the very early stage!
• Design, implement and test critical components in the product, including kernel drivers, and user-mode OS-related infrastructures, in C++,C
• Work in close coordination with other teams, other OS’s and other products to learn and leverage knowledge
• Participate in researching advanced technologies and their implications on connectivity and security
• Research new technologies and adapt them for use in the company’s products
• Write design documents,development guidelines, and best practices

Your Experience

• 5+ years of experience as a software engineer
• Proven experience with multi-threaded development under Windows
• Highly proficient in system-level C++ programming, including C++ 17(and above) features.
• Attention to detail, and high standards of secure coding
• Experience in Low-level development in kernel mode - is an advantage
• Experience in Windows Networking knowledge(NDIS, WFP, Filter, Miniport, File System and Winsock) - is an advantage
• Experience with networking protocols such as TCP/UDP, QUIC, MASQUE, ICE, and Proxy PAC - is an advantage
• Experience in working with undocumented API and reverse engineering - is an advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Build and launch enterprise class products throughout the entire product lifecycle - collect customers’ feedback and hear their need, prioritize features and trade offs, write the product requirements and work closely with engineering group to deliver the roadmap

• Lead core pillars within Cortex cloud DSPM and grow them to new horizons by bringing innovative and disruptive approaches, and ensure that they can be effectively launched

• Working effectively with all areas of the organization in a global company, from engineering to sales

• Understand cloud and data security practitioners, often being able to directly relate to and understand use cases

• Work closely with our customer success, marketing and sales teams on supporting existing customers, identifying common user problems and taking the solutions you define to market

Your Experience

• 5+ years in product management with at least 3+ working on SaaS products

• 3+ years working in cloud security

• Proven technical background in a development or research role

• Inherent passion for cybersecurity and solving problems

• Great communication skills and a passion for telling stories to different audiences

• Drive to design new, innovative and disruptive solutions

• Strong desire to take ownership of new technology products and their full life cycle

• Team player with a can do approach

• BS/MS in Computer Science, Other engineering/technical degree or equivalent military experience required

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Technical Program Manager, you will be responsible for designing and reviewing integrations with various information technology and security tools.

Good quality integrations that support customers’ use cases are the core of our platform. You’ll develop and execute operational engineering processes and help scale from early access through full launch.

Your Impact

• Create and review technical design requirements for third-party integrations
• Work closely with peers across different teams and disciplines to shape solutions and integrate with other parts of the product
• Work closely with Software Developers and Security Architects to design, research, and scope integrations
• Work closely with Customers, External Partners, Business Development, and Product to scope use cases and workflows
• Support cross-functional teams in the full software development life-cycle of integrations from design through implementation

Your Experience

• 4-5 years of experience as a Backend Developer / Technical Product Owner or technical-related field
• Hands-on experience with with at least one major cloud platform (e.g. AWS, GCP, Azure)
• Solid understanding of modern AI tools and platforms designed for software development (e.g., GitHub Copilot, OpenAI APIs, CodeWhisperer, etc.) and ability to effectively utilize AI-powered tools to enhance productivity and development workflows
• Solid background in working with third-party APIs and integrations
• Proven experience writing design/requirement documents for engineering teams
• Familiarity with scripting, debugging, or software development (Python - preferably)
• Thorough understanding of software development lifecycle from conception to delivery
• Excellent communication, organization, and influence skills
• Ability to resolve conflicts and drive issues to resolution and escalate when necessary
• Self-starter who enjoys problem-solving with little direct supervision - Ability to learn quickly and just in time

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

In this role, you will lead a team of infrastructure automation test engineers, focusing on delivering high product quality primarily through automation. You will collaborate closely with developers, product managers, QA managers, and engineers. Additionally, you’ll develop our next-gen automation solutions to meet growing business and organizational needs.

For that - you need to have a passion for both quality and leadership, and you will need to have excellent interpersonal skills.

Your Impact

• Recruit, guide, and support a team of QA automation engineers, while promoting a culture that values quality, responsibility, and ongoing enhancement
• Own your team's technical roadmap of automation, strategy, implementation, execution, tracking and reporting
• Lead technical decisions that balance current business priorities with the need for future scalability and maintainability
• Working closely with development engineers, DevOps, and product management to manage knowledge within your team

Your Experience

• Computer Science B.Sc. or equivalent experience
• Proven 4+ years of experience as a QA Automation Manager
• High proficiency in Python (Pytest)
• In-depth knowledge of R&D workflows, the software development lifecycle, and Agile methodologies.
• Experience with Git and version control systems.
• Knowledge of CI/CD tools (e.g Jenkins, GitLab CI)
• Familiarity with cloud environments (GCP…) and containerization (Docker, Kubernetes)
• Self-learner and ability to learn new technologies and methodologies in a relatively short time
• Security background in general and security programs knowledge - an advantage
• Excellent communication skills with members, staff, and individuals in a professional manner along with the ability to present and explain information effectively

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

The team is responsible for the quality of Cortex products and development of E2E test automation framework, and tools. In this role you will lead, train and motivate our automation team and be responsible for planning and execution of automated and manual tests. All of this in a fast pace process of development, test and release.

More information about Cortex products can be found .

Your Impact

• Lead a team of automation engineers as an organic automation team within an Automation group.

• Own your team's technical roadmap of automation, strategy, implementation, execution, tracking and reporting

• Responsible for the quality of Palo Alto Networks products

• Be a technical lead, including responsibility for code reviews, recruiting, personal development, training and mentoring the automation engineers.

• Partner with software development managers, functional, system & performance QA leaders to devise test automation strategies to drive the automation and to come up with extensive automation coverage of testing.

• Collaborate with the DevOps team to ensure test framework and methodologies are integrated with the continuous integration.

• Implement infrastructure & automatic tests (be hands-on to some extent).

Your Experience

• Proven 4+ years of experience as an Automation or Infrastructure Lead for a SaaS Product.

• Proven Experience with Python or OOP Languages.

• Experience working with cloud platforms (GCP, AWS, Azure and more) Must

• Proven hands-on experience using tools such as git, Jira, Jenkins.

• Experience working with OS Linux environment

• Experience in Docker for creating and managing test environments and integrating with CI/CD pipelines - advantage

• Experience and knowledge with testing processes and methodologies. Must

• Strong analytical and trouble-shooting skills.

• Academic degree in Computer Science or equivalent. Advantage

• Networking- protocols and cloud infrastructure networking. Advantage

• Team player, with high ability to work independently

• Excellent communication skills with members, staff, and individuals in a professional manner along with the ability to present and explain information effectively in Hebrew as well as in English

All your information will be kept confidential according to EEO guidelines.