דרושים Automation Team Lead ב-Palo Alto ב-Israel, Tel Aviv-yafo

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We need an experienced engineer with a passion for building, deploying, and scaling our Security AI systems and environment. This is a hands-on role that combines research, devops and data science. The role requires a constant creative trailblazing mindset and novel non-linear thinking. You will develop and enhance complex agentic AI products, architect for scale, and optimize for performance. Additionally, you will be responsible for turning innovative AI concepts into robust, efficient, and reliable services for multiple teams.

Your Impact

• Research, Evaluate and leverage the power of AI and LLMs in cybersecurity
• Perform complex AI evaluations on LLM based cybersecurity features and products
• Implement and optimize advanced AI/LLM systems, including complex RAG pipelines and efficient multi-tool agentic workflows
• Develop and contribute to AI frameworks and services that provide game-changing capabilities
• Transform strategic vision into production-grade reality
• Perform Data-driven research on big data platforms

Your Experience

• 3+ years experience as an engineer / researcher
• Expert-level proficiency in Python
• Hands-on experience with AI systems and agentic AI workflows
• Hands-on LLM experience: AI best practices, prompt engineering, model selection, etc
• An innovator's mindset: You thrive on solving ambiguous, open-ended problems and are driven to build novel solutions where no playbook exists.
• Cybersecurity experience - Big Advantage
• Practical experience with modern MLOps/DevOps tools and practices - Big Advantage
• Experience with XDR/SIEM/EDR/NDR product - Advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy.

• Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options.

• Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value.

• Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time.

• Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback.

• Advocate for customers internally to influence product roadmap, service improvements, and best practices.

• Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers

• Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate.

• Identify risks to customers achieving their business goals and collaborate with account teams to build mitigation plans or escalate as needed.

Your Experience

• 4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity

• Proven experience building and executing customer engagement programs in an evolving organization.

• Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value.

• Experience managing escalations, balancing customer expectations, and negotiating successful resolutions.

• Highly data-driven, with a focus on metrics, process adherence, and continuous improvement.

• Ability to drive consistent engagement processes across a portfolio of customers.

• Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders.

• Team player with high integrity, accountability, and a customer-first mindset.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Windows Low Level Engineer in Prisma Access, you will be responsible for Architecting, designing and building the new generation of Prisma Access agent, re-imagining how remote work looks like

Your Impact

• Lead the architecture, design and implementation of a new product which will affect 10s of millions of people from the very early stage!
• Design, implement and test critical components in the product, including kernel drivers, and user-mode OS-related infrastructures, in C++,C
• Work in close coordination with other teams, other OS’s and other products to learn and leverage knowledge
• Participate in researching advanced technologies and their implications on connectivity and security
• Research new technologies and adapt them for use in the company’s products
• Write design documents,development guidelines, and best practices

Your Experience

• 5+ years of experience as a software engineer
• Proven experience with multi-threaded development under Windows
• Highly proficient in system-level C++ programming, including C++ 17(and above) features.
• Attention to detail, and high standards of secure coding
• Experience in Low-level development in kernel mode - is an advantage
• Experience in Windows Networking knowledge(NDIS, WFP, Filter, Miniport, File System and Winsock) - is an advantage
• Experience with networking protocols such as TCP/UDP, QUIC, MASQUE, ICE, and Proxy PAC - is an advantage
• Experience in working with undocumented API and reverse engineering - is an advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As our Senior Automation Engineer, you will be responsible for product quality, test design, and planning. You will develop automation tests and the required infrastructure, focusing on Windows and macOS environments. This includes deployment, execution, and validation across multiple system configurations. You will work closely with the development team to investigate and resolve issues discovered during testing.

The role is deeply hands-on, requiring a strong understanding of the product, operating systems, and automation frameworks. You should have the ability to streamline processes, enhance test coverage, and improve efficiency through automation using Python.

Your Impact

Design and execute E2E tests for multiple Operating systems (Windows, macOs , Linux) Test new features, focusing on deep internal aspects of the feature and its integration with the OS Learn new features, technologies and platforms in a relatively short amount of time Reproduce and analyze bugs, that either came from the field or have been found during the testing cycle Run QA cycles on a tight release schedule Work closely with developers, product managers and other QA teams - being involved during the entire release cycle from planning through execution and final delivery Make a significant impact on the design, implementation and quality of the product Qualifications Your Experience

• 3+ years of experience QA automation developer (Python)
• Knowledge of continuous integration (CI/CD) and object oriented automation frameworks - Mandatory
• Strong expertise with Operating systems (Windows advantage)
• Background and experience in Endpoint security - Advantage
• Familiar with endpoint security testing infrastructure and system-level automation
• Familiarity with virtualization and deployment tools for Windows/macOS (e.g., VMware, Parallels, Jamf, SCCM) – Advantage
• Quick learner with the ability to grasp new technologies efficiently
• Capable of working independently and collaboratively within a team, even under pressure, while maintaining focus and a positive attitude

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will report to the global sales leader for Prisma Browser and will work closely with the founders of Prisma Browser; formerly Talon.

Your Impact

• Exciting opportunity to be a leader on the fastest growing team where experience meets cutting-edge solutions.

• Lead, coach, and develop a team of high-performing sales specialists to achieve and exceed revenue targets.

• Cultivate a culture of accountability, innovation, continuous learning and a customer-centric approach within the sales team.

• Lead from the front. Engage in executive-level discussions with CIOs and CISOs in North America, translating complex cybersecurity solutions into clear business value propositions.

• Collaborate with internal stakeholders, including sales engineers, product, marketing, R&D, BDR and alliances, to support deal execution and customer success.

• Develop and implement data-driven sales strategies, leveraging forecasting and pipeline management tools to optimize team performance.

Your Experience

• 10+ years of field sales experience in cybersecurity, with at least 5 years in a director and above role.

• Proven ability to lead and develop high-performance sales teams in a high-growth environment with a large quota/deals

• Strong understanding of complex solution sales methodologies, value selling and enterprise buying processes with operational discipline

• Experience selling SASE, SWG, SSE, EDR or CASB solutions is highly preferred.

• Established relationships with F500 security decision-makers (CIOs, CISOs) and the ability to drive strategic conversations.

• Expertise in channel and partner sales strategies, with a deep understanding of go-to-market models.

• Ability to thrive in a fast-paced, matrixed sales organization with a focus on continuous expansion and customer success

• “Whatever it takes” attitude and motivation to deliver above quota performance

• Desire and ability to travel domestically as needed to support team members, engage strategic customers and business needs.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $414000 - $482925. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

This role may require travel to and from Palo Alto Networks, Inc. business meetings and events and requires reliable transportation to do so. If a hire chooses to drive in connection with company business, the hire for this role must maintain a valid driver’s license.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are looking for a top-notch Principal Automation Engineer to drive our test efforts and automation infrastructure. You will be in charge of, first and foremost, product quality, design and plan required quality assurance tests, you will develop automation tests and needed infrastructure together with deployment to all known cloud providers using python, and working closely with a development team to address issues that were discovered. Additionally, you will be involved in developing test infrastructure for Unit-Tests, Integration-Tests and more, while providing the infrastructure as a service to the dev teams. The job is deeply hands-on and requires a deep understanding of the product, and the environments it runs.

Your Impact

• Work closely with our engineering teams to understand business requirements

• Own and develop test infrastructure used by dev teams, while providing them with guidance and assistance for using it

• Design, plan and implement automatic tests for our critical business paths

• Own and adjust our UI testing framework to support dev teams which are using it to develop end-to-end tests

• Own and improve peripheral tools for our quality efforts, such as reporting, investigation etc.

• Identifying, reporting, documenting and tracking defect/bug issues

• Investigate, analyze and find the root causes for failed systems and software

• Ability to effectively communicate with all levels of the organization

• Excellent verbal and written communication skills

Your Experience

• At least 5 years of experience as a Automation Infrastructure Engineer

• Strong coding skills Experience in one of the following (or equivalent) languages - TypeScript / Python

• Experience with cloud-native technologies like Docker, Kubernetes, etc

• Experience with CSPs such as GCP (advantage), AWS

• Experience with CI/CD pipeline development and usage

• Experience with process automation solutions and tools development - Advantage

• Experience with UI/Web automation testing - Advantage

• Experience with designing, developing, and implementing test/applicative frameworks from scratch

• Ability to learn new technologies super-fast

• A strong passion for product quality and continuous willingness to improve the product

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Key Responsibilities

• Serve as the primary technical leader for channel partners within the assigned region
• Collaborate with focus partners in the territory to develop comprehensive business plans that align to strategic objectives
• Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design
• Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones
• Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes
• Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
• Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
• Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
• Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
• Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback
• Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

Preferred Qualifications

• 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry
• Skilled in at least one of the following Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE
• Prior experience working with channel is required. Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
• Previous experience selling, implementing, or managing SaaS offerings is strongly preferred
• Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred
• Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred
• Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role
• Excellent communication skills, both verbal and written, with the ability to present complex technical information to non-technical audiences
• Hands-on experience with product installations, configurations, and troubleshooting
• Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment
• Strong problem-solving skills and a proactive attitude towards resolving issues
• Willingness to travel within the assigned region to support partners and attend events as necessary
• Proven track record of influencing key stakeholders and gaining buy-in for technical solutions
• Proficient in English and Swedish
• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience

All your information will be kept confidential according to EEO guidelines.