דרושים Services Sales Engineer ב-Palo Alto ב-India, Bengaluru

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Design, implement, and maintain network security architectures and security controls.

• Develop and enforce security policies, standards, and procedures.

• Configure and manage network security devices (firewalls, IPS / IDS, etc.).

• Troubleshoot network security issues and implement solutions.

• Provide technical expertise and guidance to other IT staff.

Your Experience

• Bachelor's degree in technical, Information Technology, or a related field, or equivalent military experience required
• 5 to 10 years of experience in network security roles, with a focus on designing, implementing, and maintaining secure network infrastructures.
• Experience with security certifications (e.g., CISSP, CEH, CCIE Security) is a plus.
• Extensive experience with network security technologies (firewalls, IPS/IDS, VPNs, SASE security etc.).
• Experience with security protocols and standards (e.g., TCP/IP, DNS, DHCP, AD etc.).
• Experience with designing, deploying, configuring, maintaining and troubleshooting Palo Alto VM Series, and Physical Firewalls
• Experience designing and integrating with Panorama
• Experience designing and integrating with Prisma Access
• Working knowledge of routing ( OSPF / BGP) & switching.
• Strong understanding of network security concepts and best practices.
• Familiarity with cloud security concepts and technologies.

• Soft Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Ability to prioritize tasks and manage time effectively.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead a team of gifted consultants that deliver the majority of a customer’s first services experience from Palo Alto Networks.

• Lead the largest team of consultants within Palo Alto Networks that are globally dispersed.

• Be responsible for the largest contribution margins per project delivered by your team.

• Enable top-talent to significantly enhance their career within Palo Alto Networks through supporting them to take on new challenging roles in other adjacent departments / functions within Palo Alto Networks.

• Shape the delivery methodology for well defined services to drive maximum value for Palo Alto Networks’ customers.

• Be part of the Technical services leadership team to collaboratively define and execute delivery strategy and then execute tactically to deliver upon these the associated strategic objectives

• Partner with stakeholders such as in-region teams, PMO, RMO, Services sales etc to drive organisational goals for Revenue, Margin, Efficiency and Automation

Your Experience

• Have a deep understanding of leading large (100+) , outsourced, teams of Professional Services consultants, on a global basis, with a minimum of 5 years of experience in a global setting.

• Demonstrable experience in building high performing teams where team members feel appreciated and have their talents fully utilised and explored

• Be highly data driven to allow new initiatives and changes to be underpinned on facts and enable a very high degree of staff commitment and support from staff to execute these successfully.

• Must be comfortable to challenge the status quo in a respectful manner to drive to positive disruption.

• Bring a high level of energy and enthusiasm in leading the team and be willing to get with the team to build a deep level of “grass roots” understanding of the consultants tasks and challenges

• 8+ years of experience in leading teams of technical consultants in either a delivery or pre-sales setting where experience with both is preferable.

• Excellent stakeholder management skills where staying true to the mission of PAN is paramount to the objectives of you and your team.

• Experience in leading culturally diverse teams and in particular have experience with leading teams in India on a remote basis.

• Excellent vendor management and relationship building skills

• Solid financial acumen and experience in running a 10M+ P&L

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We offer the chance to be part of an important mission: ending breaches and protecting our way of digital life. If you are a motivated, intelligent, creative, and hardworking individual, then this job is for you!

Your Impact

Team and Individual Impact:

• Work with channel partners, distributors, and sales teams to provide quotes for maintenance and subscriptions renewals prior to contract expiration dates

• Validate and confirm the accuracy of all supporting data for the quote and resolve any discrepancies

• Identify root causes of quoting issues, communicate findings to the broader renewals organization, and work with the cross functional teams to resolve

• Develop KPIs to measure the success of the business, including reporting to understand quote volumes, effectiveness of distribution quoting, etc.

• Maintain thorough and accurate installed customer base and service contract information in SAP and other applications

• Clearly understand all product offering, subscription, and renewal licensing models

• Maintain detailed notes, quotes, and relevant information on each renewal account within Salesforce.com

• Handle and manage internal credits and assets requests

• Proactively provide channel partners with upcoming renewal reports

• Serve as an escalation point to the team and distributors on issues, including those that involve delays on providing timely quotes and system issues

• Closely collaborate with our distributors, channel partners, IT and other stakeholders to proactively communicate and drive renewal quoting changes, pricing, and enablement

• Provide territory coverage support as needed for vacancies, leave of absences, etc.

• Drive and execute follow up communications with our distributors and sales teams on long tail renewals to increase on time renewal rates

Your Experience

• Related experience in renewals management, quoting, or related sales roles

• Change advocate who works well in a fast-paced, deadline driven environment

• High attention to detail and proven organization and administration skills

• Experience using SalesForce.com

• Excellent verbal and written communication skills

• 3-5 years of experience leading, coaching and developing people

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $98000 - $158,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career:

As the leader of our Services sales team in Japan, you will build and drive the Japan Services Sales team to exceed company objectives while growing Japan according to plan. You’ll be responsible for building a high-performance sales culture that delivers results in bookings, sales development, and forecast accuracy while simultaneously mentoring and developing your team members to accomplish individual and organizational goals. It will be required that you track sales activity, provide sales projects, and create and analyze metrics.

Your Impact:

• Responsible for building and developing a team of quota carrying services sales professionals

• Own and drive bookings, revenue and margin outcomes within Japan, exceeding personal and team sales quotas and goals

• Review weekly forecast and business outcomes with services sales managers and our core and speedboat sales leaders

• Liaison with broader business stakeholders to deliver the right scope of Services on every deal

• Coach, develop, and mentor the team to success in all aspects of the sales cycle: lead generation, qualification, forecasting, and closing opportunities

• Develop and support the maturation of our co-delivery models with partners

• Contribute to GCS global NPI processes and budget setting bringing insights from the field, delivery patterns and sales data to inform continuous innovation

• Build sales analysis for insight into weekly, monthly and quarterly execution and strategies

• Attend weekly regional forecast and management calls to provide services sales perspective

• Work closely with other core and account teams, speedboat District Sales Managers and broader company stakeholders on specific ‘XL’ deals liaising directly with customers to support sales cycles where required

Your Experience

• Sales management experience and hands on sales experience: experience handling both quota carrying and lead generation services sales teams

• Enterprise sales experience required: networking or network security industries strongly preferred

• Customer facing experience in sales cycles positioning and closing services sales

• Experience with channel and partner sales models and experience working with Channel partners and an understanding of a channel centric go to market approach

• Consistently achieved sales goals through your leadership and personal goals

• Able to learn new technology quickly, as well as adapt to changing needs

• Hired, developed and retained successful sales talent

• Deep understanding of enterprise sales methodology that you can translate and coach others in

• Built strong cross-functional relationships across clients, partners, and internal teams

• Strong communication (written and verbal) and presentation skills, both internally and externally

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Collaborate with sales teams to recommend and develop customer solutions within your assigned specialization.

• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership.

• Lead and support customer demonstrations that showcase our unique value proposition.

• Responsible for prospective customers and partners' Technical Validation projects based on best practices to ensure technical win in assigned opportunities.

• Architect solutions that will help our customers strengthen and simplify their security posture

• Document high-level design and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions

• Lead conversations about industry trends and emerging changes to the security landscape.

• Responsible for discussing and highlighting product alignment with customer requirements and differentiation

• As the main technical point of contact for Network Security, you will assist and collaborate to respond effectively to RFIs/RFPs.

• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

• Distinguished by additional specialized knowledge in breadth and/or depth.

Your Experience

• 6+ years experience in pre-sales/sales engineering within Zero Trust, Networking, Network Security, SaaS Security or SSE/SASE

• Experience with L2-L4 Networking (L2 Switching architectures including Spanning Tree, VLANs/trunking, IP routing including static routes, OSPF and BGP, route re-distribution, L4 Load-balancing)

• Outstanding customer communication and problem-solving skills

• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude

• Solid understanding of NGFW, Network Security, SASE, SD-WAN, CASB, Proxy, DLP and BYOD Solutions

• Advanced knowledge of On-Premise and Cloud-Delivered Network Security Technologies

• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

• Proficient in English

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We are looking for motivated, smart, hardworking and passionate individuals to join the Next-gen Firewall data plane team. You will be part of a world-class software engineering team that works on various cutting-edge technologies for the firewall. As a member of a data plane networking software group, you will be responsible for designing and developing the next-generation firewall. You will take ownership for large software components, work with product management on real life customer requirements, apply your knowledge to functional design, utilize your programming skills for efficient and robust implementation, and interact with quality assurance and field support teams in the whole software development cycle. The culture at Palo Alto Networks is creative, dynamic and inspiring to tackle real work Cyber-attacks.

Your Impact

• Responsible for development of NextGen Network Security Components and Protocols for State-of-the-art firewalls deployed at Enterprise, Data Center, Cloud, and Service Provider environments.

• Lead the development of L2-L4 network security features, including stateful TCP/UDP inspection, across both hardware and virtual platforms.

• Develop scalable flow architecture for packet processing pipeline using DPDK for multi-core platforms and interface with ASIC functions.

• Develop scalable software solutions for a distributed session architecture spanning across a cluster of firewalls.

• Support critical customer escalations and provide root cause analysis in a timely manner;

• Work with multi-functional team members on feature requirements, including but not limited to Product Management, QA, Support, etc

• Product visionary, ideas on competitive edge, Effective decision maker, take ownership and independently drive, lead tasks and assignments

Your Experience

• 10+ years of strong experience in C Programming and large scale software development on Unix/Linux.

• Expert in common network protocols such as TCP/IP, IPv4, IPv6, multicast.

• Expert in data plane technologies like DPDK based packet processing and performance tuning along with packet Latency / Loss analysis.

• Expert in typical network device features like NAT, ALG, DoS Protection.

• Strong experience in packet processing, parsing, networking (L2 -L4) protocols/architecture, Layer-2/Layer-3/Layer-4 packet flow.

• Expert in computer architecture, cybersecurity, distributed systems.

• Good to have experience in using Broadcom/Marvell chips for switching, QoS and interface management

• In-depth understanding of common software vulnerabilities and mitigations.

• In-depth understanding of linux systems.

• Expert C, Python, Shell script programming skills.

• Tech lead experience in networking domains.

• Strong communication skills to work effectively with multi-functional groups.

• Strong Experience in C++/JAVA programming and XML/JSON understanding is desirable.

• Can-do attitude and ability to take initiative and drive open issues to completion

• BS/MS degree in Computer Science/Engineering or equivalent experience

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry

Job Summary

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will regularly participate in technical discussions with multi-functional teams, creating an environment of transparency that ultimately leads to better products, better working environments, and better cybersecurity. Your quick thinking and support to our clients provides the fast assistance they need to keep their environments secure – which means you’ll need to move quickly, thoughtfully, and provide technical assistance as needed (often, in high pressure situations).

Key Responsibilities

• Provide Technical Support to customers and partners
• T3-technical support role who will be handling escalations from the front line and Tier 2 technical support teams within Palo Alto networks
• Provide configurations, troubleshooting, and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Preparing detailed RCA documents for official submissions to customers
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Working with engineering on filling bugs and working with product teams on feature requests
• Working on Hot / Risk technical escalations from the region or other theaters
• Lead case swarming and training sessions for frontline teams
• Willing to work in flexible and varying shift times, including weekends and evenings

Preferred Qualifications

• More than 5 years of customer-facing technical support experience
• Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
• Experience working with Firewall Central Management Systems
• Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
• Working knowledge of Security services (IDS/IPS, Firewalls etc.)
• Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required
• Excellent English written and verbal communication skills are required
• Experience with Windows , Linux and MAC OS is a plus (Debugging, Editing Registries, Plist etc.)
• Experience with Cisco, Checkpoint, Juniper (Netscreen), and Fortinet products is a plus
• Willing to work in flexible and varying shift times including weekends and evenings is a plus
• Travel to customer sites in the event of a critical situation to expedite resolution as required (if needed) is a plus

All your information will be kept confidential according to EEO guidelines.