דרושים Retail Assistant Athlete - Pt14hrs Stockton ב-Nike ב-United Kingdom, Durham

As a technical training FW Program Specialist II on the Bowerman Creation University team (BCU), you will be part of a highly motivated, technically focused learning and development team. We are responsible for foundational footwear education and advancing experiences that aid in accelerating the skills and knowledge of functional roles within the Footwear Product Creation organization. We build and deliver engaging learning experiences that fuel passion for creation and manufacturing expertise. Within our work, we strive to cultivate a dedication to innovation, team, and product excellence. In this role you will provide project coordination support to your programming and content creation teammates. You’ll be engaged in projects to elevate and improve our experiences and operational standard methodologies. In partnership with team leads you will support initiatives to improve accessibility, awareness, and delivery of our training content. You will also be involved in efforts to identify and use opportunities that will make direct and significant impact to elevate the technical footwear expertise within our organization.

WHAT YOU BRING

• Associate’s degree or 2-4 years orequivalent combination of education, experience and or training.

• Proficiency with MIRO and Air Table, whiteboarding and database tools.

• Adobe LMS and Articulate Rise360 experience is a plus.

• Proficiency with Adobe Creative Suite programs. (InDesign, Illustrator, Premier)

• Strong communication and presentation skills.

• Strong project management skills, ability to prioritize, and deliver outcomes.

• Ability to manage and adapt to changing priorities quickly.

• Excellent analytical and organizational skills.

• Demonstrated ability to research and resolve problems and initiative to identify and address needs.

• Dynamic self-starter and strong results orientation.

WHAT YOU WILL WORK ON

In your day-to-day work you will collaborate with your teammates and technical subject matter experts to support creation and facilitation of new and existing training programs and plans based on technical priorities and needs. You will play a supporting role in launching new technical training courses and experiences created by the team, including instructor-led classroom, eLearning, virtual, and immersion training. The goal is to aid our Footwear learners in acquiring knowledge, skills, and proficiencies in an effective and engaging manner that best supports organizational and business objectives.

• Help prepare, deliver, and assess class learning experiences.

• Support instructional exercises and activities in classes and programs.

• Support developing criteria for evaluating effectiveness of training and developing plans for the required updates.

• Responsible for taking action to update and improve content and experiences with oversight from team leads.

• Help develop and maintain supplemental learning tools and resources as needed (checklists, one-pagers, user guides, etc.) for targeted audiences that aid in the understanding of technical subjects.

• Manage and maintain project plans, related documentation, and program playbooks.

• Create instructions, schedules and develop dashboards that highlight critical programming landmarks for the team and partners.

• Document meeting decisions and next steps. Share the recaps with teammates and SMEs.

• Track project progression through to completion with on-time and continuous communication with project sponsors, teammates, and stakeholders.

• Support continuous development and execution of operational best practices.

• Research, evaluate and make recommendations of digital tools and platforms that will enhance, elevate, and modernize our training content and delivery methods.

• Manage inventory and supplies for classroom and program training needs.

• Ensure a diversity and inclusion lens across all learning content and approaches.

What you bring

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.

• Assisting our retail leads and floor managers (Coaches) in training new employees

• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.

• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.

• Informing consumers and new teammates about the NIKE products and services

• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry

• Opportunity for monthly performance-based bonus

• A supportive team that values Diversity, Equity & Inclusion

• A career at a company at the forefront of the sports and fashion industry

• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.

• Effective communicator, brand ambassador, and collaborative teammate

• Demonstrated ability to apply product sales techniques.

Availability

• Part-time 8 HOURS PER WEEK

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs

*Relocation is not currently available for this position

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.

• Assisting our retail leads and floor managers (Coaches) in training new employees

• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.

• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.

• Informing consumers and new teammates about the NIKE products and services

• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry

• Opportunity for monthly performance-based bonus

• A supportive team that values

• A career at a company at the forefront of the sports and fashion industry

• Generous online and in-store employee discounts and a brand-new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.

• Effective communicator, brand ambassador, and collaborative teammate

• Demonstrated ability to apply product sales techniques.

• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• 14 HOURS PER WEEK

• Must be available to work evenings and available Saturday & Sunday

• This is a seasonal role