Technical Implementation:Configure, program, and develop NICE solutions, including AI, NLU, ACD, IVR, ASR, and CRM integrations.Lead the design and development of multiple AI and bot applications, ensuring alignment with customer...
Lead the Field Readiness program and its related activities: field requirements and feature impact, documentation, training and operational tools readiness, certification, manage in-house Alpha site, close monitoring and reporting of...
Processing Orders: Ensuring that partner orders are handled accurately and efficiently, which is vital for maintaining trust and meeting service level agreements. Invoice Reviews: Conducting thorough examinations of invoices to...
Lead and coordinate cross-functional initiatives across product, engineering, enablement teams, pricing, billing, marketing, and customer success teams. Communicate in an effective and professional way with stakeholders and customers. Drive planning,...
Technical Implementation:Configure, program, and develop NICE solutions, including AI, NLU, ACD, IVR, ASR, and CRM integrations.Lead the design and development of multiple AI and bot applications, ensuring alignment with customer...