Conduct Requirements Discovery sessions with customers to gather and clarify needs. Provide expert-level product knowledge, business analysis, and actionable recommendations to clients. Align customer requirements with desired business outcomes. Coordinate...
Collaborate with clients to gather requirements and design tailored implementation strategies. Configure contact center solutions, including advanced call flows, IVR paths, APIs, and integrations. Configure and implement the clientโs portal,...
Conduct Requirements Discovery sessions with customers to gather and clarify needs. Provide expert-level product knowledge, business analysis, and actionable recommendations to clients. Align customer requirements with desired business outcomes. Coordinate...
Collaborate with clients to gather requirements and design tailored implementation strategies. Configure contact center solutions, including advanced call flows, IVR paths, APIs, and integrations. Configure and implement the clientโs portal,...
Conduct Requirements Discovery sessions with customers to gather and clarify needs. Provide expert-level product knowledge, business analysis, and actionable recommendations to clients. Align customer requirements with desired business outcomes. Coordinate...