דרושים Senior Automation Engineer Robotics ב-Nice ב-India, Pune

How will you make an impact?

• Own and manage AWS infrastructure end-to-end, deployed using AWS CDK (Python) and cloud formation.
• Build, maintain, and optimize CI/CD pipelines using Jenkins , ensuring high availability and minimal downtime.
• Architect scalable, secure, and cost-efficient AWS environments using services like (but not limited to) EC2, Auto Scaling Groups, ECS, Fargate, Lambda, ElastiCache, Kinesis, and CloudWatch.
• Identify and implement infrastructure cost optimization strategies and auto-scaling policies.
• Write, maintain, and evolve Infrastructure as Code using AWS CDK (Python).
• Drive monitoring, alerting, and observability initiatives using CloudWatch and third-party tools.
• Collaborate with Engineering and QA teams to support high-quality releases and faster deployments.
• Participate in incident response, root cause analysis, and environment troubleshooting.

Have you got what it takes?

• BS or MS in Computer Science, Engineering, or a related technical discipline.
• 8+ years of hands-on experience in DevOps or Cloud Engineering roles.
• Extensive Python knowledge with experience in AWS CDK for infrastructure provisioning.
• Strong hands-on expertise in AWS cloud services , networking, IAM, and VPC architecture.
• Deep experience with Jenkins pipelines and automation (Groovy/Bash/Python scripting).
• Proven track record in managing and optimizing production-grade AWS environments .
• AWS Certified (at least one Associate level – Solutions Architect, SysOps, or DevOps).
• Expertise in cost optimization, monitoring, and auto-scaling strategies.
• Proficiency in version control systems like GitHub/GitLab.

Sandip Bhattcharjee
Individual Contributor

How will you make an impact?

• Technical Expertise: Serving as a key resource for resolving complex technical issues related to NICE products, utilizing in-depth knowledge of NICE products and associated technologies.
• Support for Installers and Business Partners: Offering expert support to Business Partners and external installers to facilitate successful product deployments and minimize downtime.
• Collaboration with Internal Teams: Working closely with Level 3 support and Research & Development teams to address and resolve high-level technical challenges, contributing to effective problem resolution.
• Log Analysis and Action Plans: Conducting detailed analysis of logs to identify issues and develop actionable plans to address them, improving the efficiency of problem resolution.
• Communication and Presentation: Participating in meetings with internal and external stakeholders to provide updates on technical issues and action plans, ensuring clear and concise communication.
• Ticket Management: Maintaining and managing support tickets within the ServiceNow system, tracking issue progress, ensuring timely resolutions, and documenting relevant information.

Have you got what it takes?

• 5+ years of experience in systems engineering or technical delivery and installation.
• Proven expertise in installing, configuring, and troubleshooting Windows-based environments.
• Experience administering Windows Servers, including local and domain policies, and web servers.
• Strong networking knowledge, including OSI network layers and TCP/IP.
• Skilled in troubleshooting and log analysis.
• Proficient in working with documentation and extracting relevant data.
• Excellent communication and problem-solving skills.
• Proven ability to work effectively in a team environment.
• High orientation towards customer service.
• Ability to quickly learn and adapt to new technologies independently.
• Capability to work under pressure and handle shift and weekend schedules.

You will have an advantage if you also have

• Experience with VoIP/Telephony systems.
• Basic SQL scripting and SQL Server troubleshooting experience.
• Knowledge of NICE Recording and Automation solutions (Engage, NTR, APA) and their integration into customer environments.
• AWS and Azure Cloud certifications.
• Familiarity with network monitoring tools (e.g., Wireshark).
• Basic Linux experience.

Tech Manager
Individual Contributor

As a full-stack Professional Services Software Engineer, you will use cutting edge development tools and techniques to build and enhance applications and processes which extend the functionality of our core platform. In this position, you will assist the team by building applications; troubleshooting and diagnosing issues; testing and deploying applications; and, creating and improving automated processes.

How will you make an impact?

• Design, build, deploy, and enhance multi-tenant cloud software applications that provide critical functionality to our customers
• Build server-side software using Java (Spring Boot) or Node.js
• Create front-end user interfaces using React.js, leveraging modern JavaScript (ES6+) and state management libraries such as Redux or Context API
• Create integrated processes using APIs and cloud computing
• Develop responsive and performant UI components using React frameworks like Next.js or Material-UI.
• Create integrated processes using RESTful APIs, cloud computing, and containerized microservices.
• Work with Docker to build, deploy, and manage scalable applications.
• Automate CI/CD pipelines using Jenkins to streamline software delivery.
• Analyze and compile data, codes, and processes to identify areas of improvement and to resolve issues
• Work jointly with other product and development teams to create cohesive, functional applications
• Work jointly with account teams to understand customer requirements and design best-fit solutions
• Maintain thorough documentation of requirements, deliverables, timelines, progress, meeting minutes, and internal notes
• Continuously evaluate and improve processes to increase efficiency and performance
• Present project updates, outcomes, and recommendations to stakeholders and members of leadership

Have you got what it takes?

• IT experience- 2-4 years
• Strong understanding of programming techniques and tools, as well as the web development cycle
• Prior experience with enterprise backend development using Java or Node.js
• Prior experience designing and building software applications which use RESTful APIs
• Proficiency in front-end development using React.js, including hooks, state management (Redux, Context API), and component-based architecture.
• Experience with React frameworks such as Next.js, Material-UI.
• Degree in Computer Science, Systems Engineering, or a related field, or equivalent relevant experience.
• Functional understanding of REST APIs and JSON, preferably also SOAP APIs and XML.
• Proficiency in writing and optimizing SQL queries.
• Experience with version control (Git, GitHub, GitLab, or Bitbucket).
• Experience with application architecture stacks, including API layer, business logic, data modeling, hosting, network, and UI/UX.
• Hands-on experience with Docker and Kubernetes for containerized deployments and orchestration.
• Experience in setting up and managing CI/CD pipelines using Jenkins.
• Effective communication in English, with excellent verbal and written presentation and facilitation skills.

Have you got what it takes?

• Coordinating sprint stories with team resources to ensure QA commitments are fully achievable
• Hands-on functional and front-end manual test case design and execution.
• Enhance existing Automation test suite using Python programming
• Good understanding of automation
• Design test scenarios and perform test review and provide test reports
• Reviewing Test cases and automation code for other QA team members
• Monitoring daily regression builds to ensure quality of code is consistently maintained.
• Contributing to product design to ensure testability and robustness of products and features.
• Working closely with QA team and Developers to deliver high quality releases for production.
• Strong problem-solving skills and ability to troubleshoot application and environment issues
• Work and collaborate in multi-disciplinary Agile teams, adopting Agile spirit, methodology and tools

Qualifications:

• Degree in Computer Science, IT Engineering / MCA / MCM / MCS
• Upto 12 + years of experience working in software Industry as a QA engineer (Manual + Automation) with at least 4 years of QA Automation experience
• Hands on experience in implementing Automation
• Hands on experience in POM framework design and development for QA automation using Python /Java (Windows / Linux environment)
• Experience with API automation tools like Postman.
• Experience with basic Database environments (MongoDB / MySQL / PostgreSQL)
• A comprehensive familiarity and proven experience in OOP.
• Good understanding of Java or Python
• Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins, Docker, Kubernetes and Artifactory
• Familiarity and/or experience with public cloud infrastructure and technologies such as Amazon Web Services (AWS), Google Cloud Engine, or Azure
• Experience working on Actimize solutions or Fraud Detection product will be an added advantage
• Experience testing with Fraud Rules Engines will be an added advantage
• Experience testing with Workflow/profile/policies will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Ability to work independently and collaboratively

Tech Manager

• Deliver End-to-End Feature Development
  • You will contribute to the complete software lifecycle—from designing responsive user interfaces to building scalable backend services.
  • Your ability to work across the stack will help ensure seamless, high-quality user experiences.
  • Your contributions will directly improve functionality, speed, and usability for our customers.
• Write Clean, Testable, and Maintainable Code

• You'll follow modern development practices to ensure your code is robust and maintainable.
• This includes writing unit tests, leveraging version control, and participating in peer code reviews. Your focus on quality and consistency will reduce bugs and improve the team’s velocity over time.
• Contribute to Technical Innovation and Improvement
• You’ll be encouraged to bring new ideas and suggest ways to optimize code, tools, or processes.
• Whether it's automating a workflow or refactoring a component, your initiative will help shape a more efficient development environment and build your credibility as a future tech leader.
• Grow with Mentorship and Learning Opportunities
• In this role, along with your work, You will also get an opportunity to groom other junior team members and plan their work.
• Through feedback, continuous learning, and exposure to both frontend and backend challenges, you'll grow your full stack skills and make meaningful contributions early in your career.

Key Technical Skills:

• Frontend Development
• HTML, CSS, JavaScript – Strong fundamentals for UI development
• React.js or Angular – At least one modern JS framework/library
• Microsoft blazer
• Backend Development
• .Netcore 8.0, .net, C#
• RESTful API Development – Designing and consuming APIs
• Authentication & Authorization – JWT, OAuth basics
• Unit Test case writing – Specflow
• Performance metrics
• Database Knowledge
• MSSQL/PostgreSQL – Relational DB basics, joins, indexing
• MongoDB – Understanding NoSQL schemas, queries
• AWS Basic
• EC2 – Launching and managing virtual servers
• S3 – Object storage, bucket policies
• Lambda – Writing serverless functions (preferred)
• API Gateway – Connecting frontend with backend APIs
• CloudWatch – Basic logging and monitoring
• IAM – Understanding roles, permissions, and least privilege
• Experience with monitoring tools like Coralogix, Grafana
• Experience with CI/CD & Jenkins, Artifactory
• Experience in GenAI and AI powered tool
• Requirement gathering and Defect management using tools like QC and JIRA
• Experience working on Actimize solutions or Anti Money Laundering, Case Management or Fraud Detection product will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Holds very good attitude and take the accountability of the work
• Ability to work independently and collaboratively

Good to Have:

• Experience in financial markets compliance domain
• Experience in Big-Data

Qualifications:

• BS/MS in CS or equivalent degree
• 4-8 years of experience in R&D engineering (.NetCore, Blazer, Azure, MSSQL, Specflow)

Tech Manager

• Deliver End-to-End Feature Development
  • You will contribute to the complete software lifecycle—from designing responsive user interfaces to building scalable backend services.
  • Your ability to work across the stack will help ensure seamless, high-quality user experiences.
  • Your contributions will directly improve functionality, speed, and usability for our customers.
• Write Clean, Testable, and Maintainable Code

• You'll follow modern development practices to ensure your code is robust and maintainable.
• This includes writing unit tests, leveraging version control, and participating in peer code reviews. Your focus on quality and consistency will reduce bugs and improve the team’s velocity over time.
• Contribute to Technical Innovation and Improvement
• You’ll be encouraged to bring new ideas and suggest ways to optimize code, tools, or processes.
• Whether it's automating a workflow or refactoring a component, your initiative will help shape a more efficient development environment and build your credibility as a future tech leader.
• Grow with Mentorship and Learning Opportunities
• In this role, along with your work you will have additional responsibilities of team work(scrum, planning etc). You will also get an opportunity to groom other junior team members and plan their work.
• Through feedback, continuous learning, and exposure to both frontend and backend challenges, you'll grow your full stack skills and make meaningful contributions early in your career.

Key Technical Skills:

• Frontend Development
• HTML, CSS, JavaScript – Strong fundamentals for UI development
• React.js or Angular – At least one modern JS framework/library
• Backend Development
• .Netcore 8.0, .net, C#
• RESTful API Development – Designing and consuming APIs
• Authentication & Authorization – JWT, OAuth basics
• Unit Test case writing – NUnit
• Performance metrics
• Database Knowledge
• MSSQL – Relational DB basics, joins, indexing, SP
• MongoDB – Understanding NoSQL schemas, queries(good to have)
• AWS Intermediate
• EC2 – Launching and managing virtual servers
• S3 – Object storage, bucket policies
• Lambda – Writing serverless functions (preferred)
• API Gateway – Connecting frontend with backend APIs
• CloudWatch – Basic logging and monitoring
• IAM – Understanding roles, permissions, and least privilege
• Experience with monitoring tools like Coralogix, Grafana
• Experience with CI/CD & Jenkins, Artifactory
• Experience in GenAI and AI powered tool
• Requirement gathering and Defect management using tools like QC and JIRA
• Experience working on Actimize solutions or Anti Money Laundering, Case Management or Fraud Detection product will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Holds very good attitude and take the accountability of the work
• Ability to work independently and collaboratively

Good to Have:

• Experience in financial markets compliance domain
• Experience in Big-Data
• Shell Scripting knowledge

Qualifications:

• BS/MS in CS or equivalent degree
• 9+ years of experience in R&D engineering (.NetCore, Blazer, Azure, MSSQL, Specflow)

Tech Manager

• Deliver End-to-End Feature Development
  • You will contribute to the complete software lifecycle—from designing responsive user interfaces to building scalable backend services.
  • Your ability to work across the stack will help ensure seamless, high-quality user experiences.
  • Your contributions will directly improve functionality, speed, and usability for our customers.
• Write Clean, Testable, and Maintainable Code

• You'll follow modern development practices to ensure your code is robust and maintainable.
• This includes writing unit tests, leveraging version control, and participating in peer code reviews. Your focus on quality and consistency will reduce bugs and improve the team’s velocity over time.
• Contribute to Technical Innovation and Improvement
• You’ll be encouraged to bring new ideas and suggest ways to optimize code, tools, or processes.
• Whether it's automating a workflow or refactoring a component, your initiative will help shape a more efficient development environment and build your credibility as a future tech leader.
• Grow with Mentorship and Learning Opportunities
• In this role, you'll have the chance to learn from experienced engineers while gradually taking on more complex tasks.
• Through feedback, continuous learning, and exposure to both frontend and backend challenges, you'll grow your full stack skills and make meaningful contributions early in your career.

Key Technical Skills:

4-8 years of experience

• Frontend Development
• HTML, CSS, JavaScript – Strong fundamentals for UI development
• React.js or Angular – At least one modern JS framework/library
• Responsive Design – Using Flexbox/Grid and frameworks like Bootstrap or Tailwind
• Backend Development
• Node.js – Core concepts (event loop, async programming)
• RESTful API Development – Designing and consuming APIs
• Authentication & Authorization – JWT, OAuth basics
• Database Knowledge
• MongoDB – Understanding NoSQL schemas, queries
• MySQL/PostgreSQL – Relational DB basics, joins, indexing
• AWS Basics
• EC2 – Launching and managing virtual servers
• S3 – Object storage, bucket policies
• Lambda – Writing serverless functions (preferred)
• API Gateway – Connecting frontend with backend APIs
• CloudWatch – Basic logging and monitoring
• IAM – Understanding roles, permissions, and least privilege
• Experience with monitoring tools like Coralogix, Grafana
• Requirement gathering and Defect management using tools like QC and JIRA
• Experience working on Actimize solutions or Anti Money Laundering, Case Management or Fraud Detection product will be an added advantage
• Self-motivated and fast learner with a strong sense of ownership and drive
• Good interpersonal and communication skills; friendly disposition; work effectively as a team player
• Ability to work independently and collaboratively

Good to Have:

• Experience with CI/CD & Jenkins, Artifactory
• Experience in financial markets compliance domain

Qualifications:

• BS/MS in CS or equivalent degree
• 4-8 years of experience in R&D engineering (Node, AWS, Data Base)

Manager