דרושים ב-Mongodb ב-Spain, Barcelona

This role is a hybrid working model in our Toronto office long-term.

In this role, you will have two core priorities: Talent Development & Revenue Development. We view our Account Development Representatives as the next wave of Account Executives at MongoDB. A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep’s skillset, holds them accountable to reaching their potential, and takes pride in turning that ADR into an AE. You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders across our sales organization, you will be a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into our pipeline.

• Attract, hire, retain, and develop talent
• Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology.
• Be involved in prospect qualification and discovery calls/meetings
• Provide weekly team performance summary as well as timely and accurate forecast to senior management
• Cross functional collaboration to establish scalable processes for incoming lead management and follow-up SLAs and conversions
• Develop and own KPI’s, supervise the activity of the team, track the results and drive team execution based on those metrics
• Work closely with Field Sales and Inside Sales management to drive increased performance and align pipeline production to our Sales team's needs
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

• 2+ years experience prospecting as an individual contributor and closing
• 2+ years experience leading/managing with a track record in hiring, developing and promoting
• Complex enterprise software experience in a comparable company (technical and multi level decision making)
• Experience in open source software sales is a distinct advantage
• Excellent verbal, written, listening, and presentation skills. You must be credible with direct reports, customers, recruitment candidates, and internally across the organization at all levels including senior management
• Top performer, Results oriented, with a track record of overachievement (President’s Club, Rep of the Year, etc.)
• Experience using and implementing a sales methodology

• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

• Great Earning Potential
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include
  • Sales Bootcamp
  • Internal mentor and buddy program cross-departmentally

As a Senior Technical Program Manager, you will partner with key Engineering, Product, and Product Design stakeholders to deliver critical services and features. You will begin with 1-2 key programs, aligned to time-bound goals, to steward to completion.

• Experienced with 5+ years working in a technical capacity and/or in a project or program management role
• Skilled at managing technical projects and working with full stack development teams using a variety of project management techniques
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Proficient in grasping the infrastructure of your program domain, and skilled at identifying the technical interfaces between teams
• Able to maintain a strategic view of our software engineering processes while supporting and optimizing the operations of the team
• Inspired to innovate in areas where automation can replace manual work. The team works primarily with JIRA and Google Docs so programming proficiency with either or both tools is a plus
• Skilled at communicating across a diverse set of engineers and stakeholders
• Hyper-organized and capable of juggling all of the data associated with projects and task-tracking
• Knowledgeable of agile methodologies and experienced with implementing project management best practices
• Driven by an attuned sense of priority and urgency to ship features and achieve the right business outcomes
• Trained in working with project tracking software (e.g. JIRA, Rally, MS Project, Trello)
• Interested in learning everything about MongoDB

• Execute and improve the processes and tools that inform the daily life of engineering teams
• Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap
• Identify risks to the team's delivery, mitigating them where possible
• Own the data around the health of each team's project and ticket backlog
• Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s)
• Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams
• Recognize patterns in a sea of information and take action accordingly
• Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with engineering projects

• Delivery against program goals
• Improvements and automations in team operations, including leveraging best practices from the TPM community

• 5+ years of working in an engineering organization leading complex cross-functional technical programs
• Demonstrated technical aptitude and strong analytical skills with proven results
• Effective written and verbal communication skills, with the ability to adapt style and delivery for a variety of audiences

You will be joining a globally distributed team with a significant presence in both Europe and North America. While this role is based in the EMEA region, you will regularly collaborate closely with colleagues across different time zones. We support both office-based work in our European hubs like Dublin and Barcelona, as well as remote work in several countries (including the Netherlands, Great Britain, Italy, Germany, Spain, and France).

This role will be based remotely in Spain.

• 10+ years of experience in data management systems
• Experience with building production-level code with a large user base, robust design structure and rigorous code quality
• Degree in Computer Science or similar field, or equivalent practical experience, with strong competencies in data structures, algorithms, and software design/architecture
• Experience with large code bases written in C++ or another systems programming language. You'll need to trace down defects, estimate work complexity, and design evolution and integration strategies as we rewrite different components of the system
• Passion for the theory and practice of database query engines, as well as hands-on or academic experience in the database domain

• Play a key role in defining the 12-month roadmap for Query Execution by researching state-of-the-art systems and leveraging your deep knowledge of industry trends to provide technical vision and direction
• Take direct responsibility for delivering on long-term (6-18 month) goals to innovate in high-performance query execution and other areas of responsibility, co-ordinating initiative-level strategy and personally writing well-tested, production-ready C++ code
• Advise management on key decisions related to our architecture and processes, and collaborate with stakeholders across the company on large initiatives
• Influence and grow team members through active mentoring, coaching, and leading by example, helping to cultivate a strong talent bench through interviewing and knowledge sharing

• In three months you’ll have contributed to the development of a project slated for the next major version, as well as fixed a few bugs in a minor version of our latest stable release series; You'll have learned about MongoDB's project lifecycle, and our long-term goals for the system
• In six months, you’ll have taken on code review responsibilities and are playing an active role in drafting and reviewing the design for new features. You have expanded the team's horizons by presenting a favorite paper or system architecture related to query systems.
• In twelve months, on the basis of your extensive past experience in the query space, you have contributed to the long-term technical roadmap of the MongoDB Query team

• Consume detailed usage data from major cloud providers (AWS, Azure, and GCP) and generate bills for customers
• Support generic and tailored usage based pricing models
• Improve the observability and quality of data going in and out of the system
• Build and improve the backend systems to allow for a 10x load on the system
• Continuously improve the customer experience
• Integrate with different feature teams across MongoDB

In this role, you will:

• Help design and deliver projects
• Participate in product and architectural discussions
• Contribute to the codebase through projects and conducting code reviews
• Manage infrastructure via tools such as k8s, helm, and terraform etc
• Identify opportunities to continuously improve our systems, architecture, tools, and processes
• Foster an inclusive and respectful work environment according to MongoDB's core values

• Experience building and maintaining large scale systems/ ETL pipelines. Experience with billing systems is a plus
• 3+ years of experience building distributed systems
• Experience with distributed computing frameworks and service oriented architecture is a plus
• Good understanding of the JVM, and its ecosystem
• Experience using non-relational (e.g., MongoDB) or relational databases at scale
• Good written and verbal communication skills
• Equally comfortable communicating and collaborating with engineering leaders, technical experts, and non-technical stakeholders across business units

• In three months, you'll be familiar with our developer tools and the existing features and projects on the team
• In six months, you'll be contributing to our ongoing projects and helping plan our future work
• In twelve months, you’ll be hitting your stride, contributing to our roadmap and proposing incremental improvements

As a Renewals Specialist at MongoDB, you will be responsible for managing the renewal process for our customer base, ensuring the seamless continuation of their partnerships with MongoDB and maintaining strong customer relationships. You will work closely with our sales and customer success teams to offer an outstanding customer experience, ultimately contributing to the growth and retention of our customer portfolio within your territory.

• Renewal Management:
• Proactively manage the end-to-end renewal process for assigned customer accounts, ultimately increasing the Renewal Rate
• Work on upcoming renewals and engage with customers 120 days in advance to secure timely renewals
• Prepare renewal quotes and contracts, ensuring accuracy and compliance with company policies
• Customer Engagement:
• Build and maintain strong relationships with customers to understand their usage, needs and challenges
• Act as a trusted advisor to customers, providing insights and solutions to maximize the value they receive from MongoDB
• Negotiation and Objection Handling:
• Collaborate with customers to address any objections or concerns related to renewals
• Negotiate contract terms and pricing to achieve win-win agreements
• Data Analysis:
• Utilize data and reporting tools to track renewal performance, forecast renewals , and identify at-risk accounts
• Provide regular updates to the management team on renewal status and key metrics
• Cross-functional Collaboration:
• Work closely with the sales, customer success, and other stakeholders internally to ensure a coordinated approach to renewals

• 3+ years of quota-carrying experience in a fast-paced and competitive market with a focus on closing Renewals
• Bachelor's/Master’s degree in engineering or business
• A proven track record of overachievement and hitting sales targets
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• Strong problem-solving, organization and negotiation skills
• Ability to work in a fast-paced, dynamic environment with multiple opportunities to be managed at the same time
• Talent for building solid relationships with internal and external stakeholders
• Driven and competitive. Possess a strong desire to be successful
• Prior exposure to database, cloud and infrastructure technology is a plus
• Fluent in German & English is required, plus additional languages would be an advantage

• Passionate about growing your career in the largest market in software (database)
• Familiarity with databases, develops and open source technology a plus

• MongoDB invests heavily in the development of each of our new hires & continuous career development
• Best in breed Sales trainings, including our comprehensive Sales Bootcamps and development programs
• Generous and competitive benefits (parental leave, fertility & wellbeing support)
• Friendly and inclusive workplace culture -

Req ID : 425496

• 9+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - this is a new team at MongoDB where you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Prior exposure to database, cloud, and infrastructure technology is a plus
• German speaking

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

• 5+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility
• At least 3 years of quota-carrying experience in a similar role
• A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention
• The ability to execute on activity and pipeline expectations and published standards of excellence (M4S/Leading indicators)
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role
• Demonstrated ability to articulate the value of a complex enterprise technology
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to work in a fast paced environment
• The acumen for leveraging tools and data sets to gain insight into your clients use of MongoDB
• An entrepreneurial mindset - this is a new team so you must thrive in a changeable, often ambiguous environment and enjoy contributing to building process, enablement and best practices
• High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution
• Team player and passion for collaboration - this role will work with customers that require alignment across the broader Go to Market ecosystem including; Solutions Architects, Professional Services, Tech Services, Deal Strategy, Legal etc
• Prior exposure to database, cloud and infrastructure technology is a plus
• Fluent / Bi-lingual in Hebrew

• Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, and overall corporate strategy - to continually progress the partnership forward
• Build pipeline through targeted, intentional, and quality customer interactions; effectively qualify customer needs through collaborative discovery to ensure the best proposed solution
• Proactively identify, qualify and nurture relationships within your accounts to expand stakeholder footprint and elevate MDB as a strategic partner
• Lead the sales and renewal process, from pricing and deal strategy to customer negotiation through to opportunity closure and implementation of solution
• Drive value realization to ensure clients achieve expected or desired outcomes; verify that customer is using all features and capabilities of MongoDB solutions to gain tangible value and positive business outcomes
• Execute on territory management & activity expectations, including ongoing tiering/prioritization of accounts, strategic account planning, and risk/deal reviews
• Maintain SFDC hygiene, including opportunity management, next steps and close dates; meeting categorization; churn logging & risk tracking
• Own and deliver an accurate forecast of your business week over week; quarter over quarter
• Leverage data signals and proactive outreach to identify and address potential risk within your portfolio
• Partner closely with MongoDB executives, product managers, and leadership to achieve positive customer outcomes
• Contribute to the overall culture of skill development for the RAM organization - sharing best practices, cross-collaborating, and mentoring peers in the spirit of driving results and global team performance