דרושים Senior Program Manager ב-Mongodb ב-India, Gurugram

A strong communicator and problem-solver, you have 3-5 years of experience in roles such as Developer Advocate, Solutions Architect, Software Engineer, Developer Relations, or similar. You’re skilled at simplifying complex technical concepts and can adapt your messaging to developers at all skill levels.

• Empower developers: Leverage your deep understanding of database technologies, programming languages, and MongoDB’s core functionality—including Atlas —to guide developers in building impactful solutions through code and content.
• Engage through live workshops: Deliver interactive sessions for audiences ranging from 40 to 400 developers, showcasing best practices and hands-on experience with MongoDB.
• Community growth: Build relationships with developers, community leaders, industry influencers, and partners to scale our Developer Relations programs and foster new engagement opportunities across India and APAC.
• Support user groups and champions: Collaborate with other DevRel teams to grow MongoDB user groups, champion programs, and influencer networks in the region.
• Partner with marketing: Work closely with various marketing teams to inform strategies, refine messaging, and create resources that resonate with our developer community.

• Technical expertise: A minimum of 3-5 years of experience consulting with development teams, complemented by proficiency in database technologies and programming languages
• Hands-on enablement: A proven track record of sharing code and content, creating and leading developer-focused labs, workshops, hackathons, and other hands-on activities
• Presentation excellence: Strong public speaking skills with experience delivering live workshops, webinars, or events (bonus points for live-streaming abilities!)
• Engagement strategies: Demonstrated ability to support long-term developer engagement and report on the business impact of initiatives
• Collaborative mindset: You thrive in team environments, building connections across teams and stakeholders to drive impactful results both locally and globally
• Travel-ready: The willingness to travel up to 40% of the time to deliver sessions and support the broader team at in-person events

*MongoDB is an equal opportunities employer.*

We're looking for a Senior Engineer with a strong background in computer science fundamentals and systems design to join our engineering team. In this role, you will be instrumental in designing, building, and optimizing the underlying data structures, algorithms, and database interactions that power our generative AI platform and code generation tools. This involves crafting sophisticated orchestration layers, robust integration points, and high-performance data systems that seamlessly connect and leverage advanced AI capabilities for code generation. While our immediate focus is on this domain, this role emphasizes strong foundational engineering principles that apply broadly to complex, high-performance systems.Deep prior experience with AI models or machine learning is not a requirement; your strong grasp of core computer science is what matters most, and you'll be given ample time and resources to build expertise in the AI domain. You will work on critical components that ensure the scalability, efficiency, and reliability of our services, collaborating closely with AI researchers and other engineers to translate complex requirements into robust technical solutions.

As a Senior Engineer, you'll be hands-on with design and implementation, while working with engineers across experience levels to build a robust, scalable system. The focus is on performance, correctness, and architectural excellence in a rapidly evolving, data-intensive environment.

• Design, implement, and optimize high-performance data structures and algorithms for core components of our generative AI orchestration platform
• Design and develop efficient data pipelines and storage solutions for AI model integration and output processing
• Collaborate with AI researchers and machine learning engineers to understand data needs
• Identify and address performance bottlenecks and architectural challenges in our systems, particularly within data flow and orchestration
• Contribute to platform features like data versioning, efficient data retrieval, and ensuring data integrity for AI-generated code and related metadata
• Mentor and guide junior and senior engineers on best practices in data structures, algorithms, and database design
• Participate in code reviews, design discussions, and contribute to the overall technical direction of the team
• Work to develop robust and efficient backend services that orchestrate AI functionalities

• 5+ years of engineering experience in backend systems, distributed systems, or core platform development
• Deep expertise in data structures and algorithms, with a proven track record of applying them to solve complex problems
• Proficiency in one or several of Java, Rust, C/C++, and/or Python, with a strong understanding of systems-level programming, memory management, and performance tuning
• Experience designing and building highly available, low-latency systems
• Ability to diagnose and troubleshoot complex technical issues in production environments
• Excellent problem-solving skills and the ability to work effectively in a fast-paced, collaborative environment
• Proven ability to collaborate across disciplines and experience levels, from researchers to junior engineers
• Deep understanding of SQL (preferably Oracle), including advanced querying, schema design, and database optimization for performance and scalability
• You have a strong desire to understand complex problem spaces and own solutions

• Familiarity with cloud-native distributed systems (e.g., Kubernetes, Kafka)
• Experience with NoSQL databases and understanding of their trade-offs is great, but not required. We'll teach you NoSQL
• Contributions to relevant open-source projects

Within the first three months, you will have:

• Familiarise yourself with the MongoDB database and aggregation language
• Familiarise yourself with the problem space and the domain
• Set up software development infrastructure (tech stack, build tools, etc) to enable development using the relevant tech stacks
• Started collaborating with your peers and contributed to code reviews

Within six months, you will have:

• Worked on and delivered a large-scale code generation feature in the product
• Contributed to and helped deliver a few product releases
• Reviewed and contributed to scope and technical design documents

Within 12 months, you will have:

• Delivered large-scale features across our entire tech stack
• Helped recruit and interview new members of the team
• Collaborated with other teams at MongoDB

This role will be based remotely in Poland.

• 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

• Experience developing, deploying, or supporting applications with any of the major cloud providers
• Experience working in a technical pre-sales capacity
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security.
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

Individuals in the Relationship Account Manager (RAM) role have a passion for technology and the ambition to dive head-first into new challenges. In this role you will act as the primary and often sole point of contact for a customer portfolio. As an Relationship Account Manager you will be responsible for success, education, enablement, upsell/cross-sell, renewal and everything in between.

Years of experience: 3-5 years of quota carrying AM or New Business sales experience; SaaS or technology background; demonstrated ability to manage transactional territory and competing priorities

• 3-5 years of quota-carrying experience working in an Account Management, Business Development, Sales or other similarly customer-centric role
• A proven track record of overachievement and hitting sales targets - this role will be responsible for renewals and upsells
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role
• Demonstrated ability to articulate the value of a complex enterprise technology
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to work in a fast paced environment
• An entrepreneurial mindset - this is a new team so you must thrive in a changeable, often ambiguous environment and enjoy contributing to building process, enablement and best practices
• High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution
• Team player and passion for collaboration - this role will work with customers that require alignment across the broader Go to Market ecosystem including; Professional Services, Tech Services, Marketing, etc
• Prior exposure to database, cloud and infrastructure technology is a plus

• Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, bottlenecks, and overall corporate strategy
• Proactively prospect, identify, qualify and build relationships with additional contacts across your customer base to ensure you are multi-threaded in your accounts.
• Negotiate renewals and growth opportunities, execute MongoDB sales process to both protect and expand MongoDBs renewal base
• Promote the implementation of MongoDB features during every customer touchpoint using playbooks, product signals, and other relevant data points to look for opportunities to expand the MongoDB footprint with your customers
• Leverage data signals and proactive outreach to identify and address potential risk within your portfolio
• Partner closely with MongoDB executives, product managers, and leadership to achieve positive customer outcomes

Experience: 3+ years of quota- carrying Account Management or New Business sales experience; SaaS or technology background; demonstrated ability and interest in managing client relationships end-to-end; has held responsibility for clients with complex use cases and multiple stakeholders across renewal, upsell and expansion into new business units; excels at juggling competing priorities while executing on targets and KPIs

• 5+ years of work experience, of which at least 3+ years of quota-carrying experience in Sales or Account Management, or similar customer-centric role with direct revenue responsibility
• A proven track record of hitting sales targets; this role will be responsible for expansion/upsell AND renewal/retention
• The ability to execute on activity and pipeline expectations and published standards of excellence
• Outstanding verbal and written communication skills, with the ability to present to a diverse audience, both internally and externally
• A background and passion for driving value and growth with customers via virtual meetings - this takes the form of enablement sessions, strategy meetings, business reviews, and more in this role
• Demonstrated ability to articulate the value of a complex enterprise technology
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to work in a fast paced environment
• The acumen for leveraging tools and data sets to gain insight into your clients use of MongoDB
• An entrepreneurial mindset - this is a new team so you must thrive in a changeable, often ambiguous environment and enjoy contributing to building process, enablement and best practices
• High levels of organization and attention to detail - you take ownership of customer situations and see everything through to resolution
• Team player and passion for collaboration - this role will work with customers that require alignment across the broader Go to Market ecosystem including; Solutions Architects, Professional Services, Tech Services, Deal Strategy, Legal etc
• Prior exposure to database, cloud and infrastructure technology is a plus

• Work as a strategic advisor to the customer — aligning not only to their MongoDB initiatives, but also their internal processes, bottlenecks, and overall corporate strategy
• Proactively identify, qualify and nurture relationships within your accounts to expand stakeholder footprint and elevate MDB as a strategic partner
• Negotiate renewals and growth opportunities, execute MongoDB sales process to both protect and expand MongoDBs renewal base
• Execute on territory management & activity expectations, including ongoing tiering/prioritization of accounts, strategic account planning, and risk/deal reviews
• Own and deliver an accurate forecast of your business week over week; quarter over quarter
• Leverage data signals and proactive outreach to identify and address potential risk within your portfolio
• Partner closely with MongoDB executives, product managers, and leadership to achieve positive customer outcomes

*MongoDB is an equal opportunities employer.*

Req ID -425381

• Agile mindset with an understanding of SCRUM/Kanban processes
• Able to support a project team consisting of onsite, co-located and remote team members
• Be able to proactively identify and remove impediments
• Manage project risks and issues
• Define and refine project team’s “Way of Working”
• Streamline communications between the project team and project stakeholders
• Able to manage expectations of project stakeholders, where the majority are leaders within the organization
• Operate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountable
• Act as a liaison between the customer, project team and the rest of MongoDB (sales, customer success, support, product and engineering) throughout an engagement
• Create plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementations
• Establish and lead recurring project status or governance meetings, including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountability
• Periodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports)
• Manage escalations or critical situation
• Assist with scoping of solution and project scope definition
• Adopt a consultative and prescriptive approach that inspires trust and confidence
• Be intrigued by the possibilities of genAI to assist in accelerating the delivery of projects

• 5+ years of project management experience with enterprise-scale software solutions, large-scale software engineering or consulting services delivery experience preferred
• Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner)
• Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagement
• Services delivery experience with development or operation teams is a plus
• Ability to travel and work on customer sites for a number of continuous weeks

• Experience as a SCRUM master
• Experience in managing projects with a high degree of uncertainty (research and innovation)
• Experience in delivering software development projects (ideally modernization of a legacy application)
• Experience with JIRA / Project tools

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. About the Role:

As a key member of our Developer Relations team, you will be responsible for developing and managing the user group program, supporting learning, and ensuring developers receive the knowledge they need through meaningful sessions, hands-on learning and community-led advocacy.This role will require flexible working hours to support collaboration across both APAC and US time zones.

• Serve as the primary driver of the MongoDB User Group program strategy, focusing on enhancing engagement through strategic community partnerships, scalable processes, and sharing product insights gained
• Develop and implement strategies to enable our community to both lead and speak at MongoDB and 3P user groups
• Collaborate closely with our regional teams and other internal stakeholders to ensure alignment while supporting them to engage with our developer community
• Partner with external user groups and influencers to drive advocacy
• Track and analyze key user group metrics, providing regular reports on event activity, user insights, product feedback, and business impact
• Identify opportunities for program improvements based on data insights

• A proven track record of successfully building user group programs and new developer community engagement programs
• 3-5 years of experience in developer community management or developer relations. Other related roles and experiences may also be considered
• Familiarity with developer communities such as AWS, Google, Microsoft, Python, PHP, Java, C#, PostreSQL, and AI
• Understanding of databases and related developer technologies
• Strong understanding of developer ecosystems
• Excellent data analysis skills, including a focus on establishing community metrics, business impact and measurements
• Ability to thrive in collaborative environments, effectively engaging with cross-functional teams and external community members while moving the ball forward independently
• Travel 20% of the time

• A degree in Computer Science or equivalent experience (coding bootcamps / traineeship) is a bonus
• Experience working with databases, developer tools, or cloud providers

MongoDB Forums Engagement:

• Develop a structured onboarding program for new forum members
• Monitor discussions, ensure engagement, and escalate technical questions to Developer Advocates and Product teams
• Establish a moderation and to maintain a constructive and inclusive environment
• Enable discussions around product updates and changelogs
• Identify recurring topics and provide feedback to the Product and Engineering teams
• Develop a system to recognize and reward active community contributors

Third-Party (3P) & Partner Engagement:

• Actively participate in MongoDB-related discussion on Stack Overflow, Reddit, Dev.to, Discord, and GitHub
• Recognize and support top contributors from 3P communities across our global Champions and other community programs by highlighting community code and content contributions
• Work with our content strategy lead to cross-promote MongoDB content, open-source projects, and initiatives and partner with external influencers and industry experts to drive advocacy

• Identify and engage with community-driven frameworks, ODMs, plugins, and libraries, providing them with a platform to showcase their work within the MongoDB community. Facilitate opportunities for contributors to collaborate, receive support, and drive further development

Community Data & Reporting:

• Track and analyze key community engagement metrics.
• Provide regular reports on forum activity, top contributors, and engagement trends.
• Identify opportunities for program improvements based on data insights.

• Community Management Experience: Proven track record in developer community management, forum engagement, or developer relations
• Excellent Communication Skills: Ability to engage with a diverse technical community and internal stakeholders
• Event & Program Management: Experience in organizing community programs, events, or online engagement initiatives
• Data Analysis Proficiency: Strong skills in tracking community metrics, analyzing trends, and providing actionable insights
• Technical Familiarity: Understanding of database technologies, open-source contributions, and developer ecosystems
• Self-Motivated & Independent: Ability to work autonomously, manage multiple tasks, and drive strategic initiatives

• Advanced experience in project management and strategic planning
• Familiarity with MongoDB and adjacent developer communities
• Experience in building contributor programs to drive community engagement
• Background in developer advocacy, open-source contributions, or technical evangelism

**MongoDB is an equal opportunities employer**
Req ID - 1263123997