דרושים Associate Application Delivery Consultant ב-Mongodb ב-India, Bengaluru

You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You’ll be providing an unparalleled customer experience by advising customers on strategies and documented practices for making best use of our products. You'll be an authority on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - working with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.

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While our ideal candidate will have a 3-5 years of proven technical experience, we consider all candidates with an eye for those who are self-driven, insatiably curious, and multi-faceted. It’s crucial that every candidate possess the following skills to effectively perform the type of investigative and diagnostic work expected of Technical Services Engineers:

• Overwhelming desire to investigate and solve problems, with advanced diagnostic and troubleshooting skills
• Broad awareness of customer workloads and use cases, including performance, availability, and scalability
• Experience analyzing issues holistically, from the application tier through the database, down to the storage
• Ability to think on your feet, remain calm under pressure, and solve problems in real-time
• Comfortable working on the command line, in the GUI, and everywhere in between.
• Excellent communication skills, both written and verbal
• Patience, empathy and genuine desire to help people
• Desire and ability to rapidly learn a wide variety of new technical skills
• Collaboration: willingness and ability to get help from team members when required, and the good judgment to know when to seek help

Your professional or self-taught experiences should have provided you with a strong understanding and grasp of three or more of the following areas:

• Application Architecture
• Systems Administration - OS, Networking, Diagnostics
• Network Administration
• Development, automation, or hardware
• Prior knowledge of either AWS or another Cloud Provider platform
• Fundamental understanding of relational OR non-relational database systems, including administration and troubleshooting
• If you have an operations background, we prefer experience administering large-scale production environments, including hardware, operating systems (e.g. Linux, Windows), Networks (including firewalls and load balancers), as well as cloud-based resources (e.g. AWS, Azure, GCP).
• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting

• Experience using or managing MongoDB or other database solutions (RDBMS or NoSQL)
• Experience using any cloud services stack such as AWS, Azure or GCP
• Technical writing and/or training
• Foreign language skills, a MongoDB or Cloud Certification, or previous support experience
• Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting
• Understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.)
• Experience coding or scripting in one or more of JavaScript, Python, Bash, Ruby, PHP, Java, C, C++, C#, Go, Node.js, Perl

• In 3 months, you’ll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training and begin taking cases alongside your peers and coaches.
• In 6 months, you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam
• In 12 months, you will be a technical specialist within MongoDB and will be helping your peer engineers in advanced diagnostics. Also, you will be encouraged to handle technical escalations independently

• Assist in the development, testing, and deployment of Java-based applications using Spring Boot
• Write clean, maintainable code following standard software development principles
• Constantly learning and open to adopting new technologies and approaches on projects as they evolve, especially those relating to GenAI advancements
• Participates as a software developer on small Agile teams, delivering software-based solutions for migrating and modernizing customer legacy applications to MongoDB
• Follow existing best practice migration playbooks where applicable and be prepared to innovate to fill in gaps with creative solutions to solve challenges on each specific project
• Take direction from the technical lead and project manager on projects, raising identified challenges and potential solutions to the team when applicable
• Be prepared to change project direction if customer or account team priorities change

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• 1-3 years of experience working as a JAVA software developer
• Good understanding of Java fundamentals and object-oriented programming
• Experience (academic projects, internships, or personal work) with Spring Boot
• Strong proficiency in Java
• Strong experience in building applications that interact with relational databases using SQL
• History of delivering high-cadence modern applications with applied Agile methodologies, test-first development approaches, adopting CI/CD pipelines and using Git version control

• Exposure to building REST APIs with Spring Boot
• Basic understanding of microservices concepts
• Familiarity with tools like Postman, IntelliJ IDEA, and Maven/Gradle
• Exposure to other languages or technologies like Python or JavaScript
• Understanding of ORM tools like Hibernate or JPA (even through coursework or self-study)
• Extra bonus skills (if missing, we will provide rapid onboarding enablement on these)
• Some experience in nascent GenAI technologies and approaches, such as using OpenAI API with GPT LLMs
• Practical experience of using MongoDB

• Be a part of and mentor agile teams as a senior developer, focusing on end-to-end migration of enterprise-grade Java applications using SQL-based databases to modern, cloud-based MongoDB architectures
• Pioneer the use of GenAI technologies to overcome complex migration challenges, bringing creativity to adopt the latest tools and approaches for each unique project
• Analyze existing SQL-based architectures, including extensive work with stored procedures, system design, and enterprise integration, and design optimal solutions to modernize and streamline applications
• Collaborate with stakeholders across technical and business units, serving as a strategic advisor for enterprise clients
• Guide and mentor junior team members, providing direction and fostering a collaborative team environment
• Showcase advanced debugging skills, identifying and resolving technical issues promptly, even in high-stakes environments

• 7-10 years of software development experience, with strong proficiency in Java, including multithreading, AOP, and enterprise-grade frameworks such as Spring Boot and/or Quarkus.
• Previous direct exposure to enterprise grade systems is a must
• Expertise in relational databases, particularly in SQL, stored procedures, and ORM tools like JPA and Hibernate
• Extensive experience with system design, microservices architectures, and Domain-Driven Design approaches
• Demonstrated history of delivering high-cadence applications through Agile methodologies, TDD, CI/CD pipelines, and Git version control
• Excellent skills in stakeholder management, with proven success leading teams and collaborating cross-functionally
• Familiarity with Python and JavaScript (Node.js) is a plus

• Prior experience with MongoDB and cloud platforms such as AWS, Azure, or GCP
• Knowledge of containerization and orchestration tools like Docker and Kubernetes
• Hands-on experience with GenAI technologies (e.g., OpenAI API, GPT models) and the ability to innovate new use cases within migration projects

• Strong team leadership and stakeholder engagement skills, with the ability to articulate technical solutions to non-technical audiences
• Exceptional problem-solving and debugging skills, applying creativity to complex challenges and GenAI innovations
• Adaptability and openness to evolving project needs, aligning with the latest industry trends and best practices

• Stay at the forefront of the industry by staying abreast of the latest GenAI advancements and leveraging cutting-edge developments to fulfill migration projects
• Innovate new development processes, technologies, and project approaches as they evolve, especially from emerging GenAI capabilities
• Participates as the lead software developer on small Agile teams, delivering software-based solutions for migrating and modernizing customer legacy applications to MongoDB
• Expand migration playbooks where applicable and invigorate the team to be prepared to innovate, filling in gaps with creative solutions to solve challenges on each specific project, using experience to prioritise the best ideas
• Actively drive the technical part of sprint grooming, planning, and showcases alongside the project manager, providing ideas, suggestions and guidance to the rest of the team
• Provide technical direction to the team and partner with the project manager on projects to drive them to a successful conclusion. This includes managing technical challenges and risks and identifying mitigation strategies
• Study the current state of each legacy application, the desired target state outlined by the customer, and drive the technical planning, design and solution to get from source state to target state on each project
• Be prepared to change direction on projects, if customer or account team priorities change, and act in a way that brings the rest of the team with you on this direction change
• Face-off to lead technical personnel on the customer side to resolve issues and identify solutions

• 10+ years of experience working as a software developer, with 3+ years of experience as a technical lead
• Strong proficiency in Java
• Some experience and knowledge of Python or JavaScript/Node.js
• Strong experience in building applications that interact with relational databases using SQL
• Some experience of Enterprise Java (J2EE / JavaEE / Spring) application architectures
• History of delivering high-cadence modern applications with applied Agile methodologies, test-first development approaches, adopting CI/CD pipelines and using Git version control
• Proven experience in leading software/application development projects
• Able to provide technical direction and authority to the whole delivery team (to developers, the project manager and other customer and executive stakeholders)
• Strong written, verbal and presentation skills when collaborating with team members and external stakeholders within the wider MongoDB organization and the customer’s organization
• Strong strategic thinking capabilities to understand and align technical work with business goals
• Ability to travel and work on customer sites for a number of continuous weeks

• Working knowledge of microservices architectures and Domain-Driven Design approaches
• Some experience and knowledge of ORMs like Hibernate or JPA

Extra bonus skills (if missing, we will provide rapid onboarding enablement on these)

• Some experience in nascent GenAI technologies and approaches, such as using OpenAI API with GPT LLMs
• Practical experience of using MongoDB

**MongoDB is an equal opportunities employer**Req ID - 425326