דרושים ב-Mongodb ב-Brazil, São Paulo

This role can be based in São Paulo.

• 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

• Experience developing, deploying, or supporting applications with any of the major cloud providers
• Experience working in a technical pre-sales capacity
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimization strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders.
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

MongoDB Product Suite Mastery

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

• 5+ years of experience working in a Customer Success, Account Management, Client Services, or other similarly customer-centric role
• 1-3 years of experience in a customer-facing role, within a company offering mission-critical, technical products
• A background and passion for quickly building trust with a customer in order to drive growth within an account through customized onboarding, enablement sessions, strategy meetings, business reviews, etc
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical, and you should have an aptitude and curiosity to learn about those concepts
• A passion for collaboration - this role will collaborate with various internal teams to meet our customers' needs, requiring close alignment with Sales, Professional Services, Tech Services, and the wider MongoDB community ecosystem
• The ability to act with autonomy, as you will be expected to take ownership of your assigned customer engagements and make key decisions to drive effective customer outcomes; including deciding how to de-risk or de-escalate customer issues and conflict, and how to drive effective customer outcomes through both 1 to 1 and 1 to many activities for the wider portfolio
• An entrepreneurial mindset— the Scaled CS team at MongoDB is evolving as the needs of our customers change, and as the tools available to serve thousands of customers rapidly evolve. A successful individual in this role will identify opportunities to scale our teams’ resources more effectively to reach more customers
• Strong project management skills to effectively coordinate and oversee the onboarding of new workloads within customer accounts, ensuring timely delivery, clear communication, and alignment with customer goals and objectives
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Experience in Software Engineering, SA/Pre-Sales Engineering, Technical Account Management, or Scaled CS programs is a plus
• Advanced business proficiency in English; business proficiency in Spanish is a plus

• Act as a strategic advisor to your customer by offering guidance to new or existing customers on MongoDB best practices and their overall technology strategy. This will involve utilizing automated call-to-actions, triggered by health metrics or customer journey events, to guide customers on strategies to optimize their technical environment or current spending with MongoDB to accelerate time-to-value and drive growth
• Gather feedback and identify obstacles from customers to inform internal teams, including Sales, Product, Professional Services, and Leadership, on how MongoDB can strengthen its product and go-to-market organization, and increase customer health at scale
• Run proactive risk mitigation efforts and resolve critical customer issues by finding the best solution for both the customer and MongoDB. This may involve addressing a customer outage that financially impacts their business, or assisting an application team in designing a custom MongoDB solution or implementation for their vital application; no two days are alike and require consistent agility in approach
• Lead business reviews for high-priority customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align with business objectives and establish a mutual success plan
• Offer feedback on internal projects to enhance the Scaled Customer Success strategy; we expect that individuals in this position possess strong business acume and can use it to deliver a top-tier Scaled CS experience for our clients
• Document all customer interactions in internal systems ie Salesforce.com
• Provide feedback to leadership on MongoDB Atlas signals indicating healthy or unhealthy customer accounts. As our product evolves, we must continually adjust our engagement strategies based on these signals, and you’ll be best positioned to identify and share them with internal teams
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

As a Senior Sales Strategy & Planning Analyst, you will:

• Drive the analytical cadence of our business, including quarterly business reviews and organizational deep dives
• Collaborate closely with Senior Sales leadership to conduct market and segment-specific analyses, uncovering actionable insights
• Conceptualize and pilot new programs to test the effectiveness of various sales roles / comp plans
• Establish trust with key stakeholders in sales leadership and our cross-functional partners (including, but not limited to, Finance, Operations, Compensation, HR, Recruiting)
• Become an expert in understanding our Acquisition & Growth sales motions and support our go-to-market initiatives and strategies
• Think critically to navigate ambiguous situations, problem solve and provide recommendations to your team and leadership
• Continuously assess business performance, drive diagnostics and deliver data-driven recommendations on ways to improve, grow and scale

• Bachelor’s Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.)
• 3+ years of work experience in either Sales Strategy / Consulting / Sales Operations / Analytics
• Effective communicator who can break down convoluted technical concepts into simple business vernacular
• Experience in a business partner role and/or managing executive relationships
• Experience with quarterly planning, forecasting and reporting
• A self-starter who is not afraid to share new ideas or disrupt current processes to improve business operating rhythm
• Naturally curious – you’re excited by learning new things and often look for ways to innovate and develop
• Ability to write SQL queries to extract data needed for analysis
• You are a spreadsheet wizard with the ability to manipulate and analyze data
• Experience with at least one major business intelligence tool (Tableau, CRM Analytics, Google Data Studio, Looker)
• You can navigate your way around Salesforce with relative ease, CRM Analytics experience is a plus
• Fluent in English, proficient in Portuguese and/or Spanish required
• Located in Sao Paulo, preferred

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

• 2+ years experience working in a Customer Success, Account Management, Client Services or other similarly customer-centric role
• A background and passion for driving growth within a customer portfolio through enablement sessions, strategy meetings, business reviews, etc
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take ownership of our customer portfolio and make key decisions to drive effective customer outcomes; including deciding how to de-risk or de-escalate customer issues and conflict, and how to drive effective customer outcomes through both 1 to 1 and 1 to Many activities for the wider portfolio
• An entrepreneurial mindset - this is a new team at MongoDB where you will be required to both deviate from established procedure and use data-driven analysis to build new process or practices that enhance our service of this customer segment
• Team player and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Experience in developing 1:Many customer programs, or customer marketing is a plus
• Bilingual in Portuguese & English required

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute portfolio plans to drive mitigate risk and growth through select 1 to 1 and larger 1 to many activities for the Scaled Americas portfolio
• Lead business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage relationships across Sales, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Product-Led Customer Success

• Proactively prospect, identify, qualify and develop a sales pipeline (100% net new logo)
• Close business to meet and exceed monthly, quarterly and annual bookings objectives
• Build strong and effective relationships, resulting in growth opportunities
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs
• Work closely with the Professional Services team to achieve customer satisfaction

• BA/BS required
• 3 + years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on new business
• Demonstrated ability to articulate the business value of complex enterprise technology
• A track record of overachievement and hitting sales targets
• Skilled in building business champions and running a complex sales process
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, devops and open source technology a plus
• Driven and competitive: Possess a strong desire to be successful
• Skilled in managing time and resources; sound approach to qualifying opportunities
• Possess aptitude to learn quickly and establish credibility. High EQ and self-aware
• Passionate about growing your career in the largest market in software (database) and developing and maintaining an in-depth understanding of MongoDB products
• Fluent in English and experience using it in a professional setting
• Located in São Paulo, Brazil

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

• MongoDB invests heavily in the development of each of our new hires & continuous career development
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)
• Friendly and inclusive workplace culture -

• Proactively, identify, qualify and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

• 3+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on closing net new logos and expanding accounts. Demonstrated ability to open new accounts and run a complex sales process
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Driven and competitive. Possess a strong desire to be successful
• Fluent in English
• Fluent in Portuguese
• Must live in territory, São Paulo Brazil

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

• Accelerators up to 30%
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)
• Friendly and inclusive workplace culture -