דרושים Environmental Health & Safety Ic4 ב-Microsoft ב-Taiwan, Taoyuan City

External and Legal Affairs division whose vision is to empower every person to have safer digital experiences.across its services.

In this role you will play a key role in how we develop and implement product policy requirementsand lead safety reviews for ourwide range of

Required/minimum qualifications

• Master's Degree AND 6+ years work experience in trust and safety, corporate affairs, legal affairs or related area
  • OR Bachelor's Degree AND 8+ years work experience in trust and safety, corporate affairs, legal affairs or related area
    • OR equivalent experience.
• Experience with product policy or AI safety

Additional or preferred qualifications

• Experience drafting and managing trust and safety policies or programs.
• Experience managing a Digital Safety, trust and safety, or related program.
• Experience working in or with a large, matrixed organization.
  

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until October 27, 2025.

• Lead safety by design assessments forconsumer products, especially AI-driven services, by setting safety requirements, developing risk mitigation initiatives, and managing case reviews.

• efficiencies

• Develop insights andidentifypatterns in consumer-hosted services to provide actionable risk mitigation guidance and general policy updates. Assess product use cases and AI deployments to create scalable, generalizable policies that address risks andimpactsof harmful content across diverse social contexts.

• Manage, document, and drive progress to uphold responsible Digital Safety requirements across a diverse group of Microsoft engineering, sales, and research teams.

• Analyze global safety challenges and support the development of Digital Safety governanceframeworksincludingcreating

• Build relationships to orchestrate and integrate Digital Safety guidance into product and feature development. Lead implementation efforts for safety partnerships and cross-functional projects

• deliver onproduct roadmaps, primarily by evaluating their upcoming product releases for Digital Safety risks and advice on the development of mitigations.

• Develop andmaintainprogram materials. Work with Legal and Public Policy to review and deploy time sensitive and pertinent safety information into the program material.

The AI era is transforming how wealso be a thought leader inprocess improvement and automation to drive elinsights to accelerate growth across M365 Core, D365 Core, and our Copilot portfolio.

Required qualifications

• Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related fieldOR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field
  • OR equivalent experience
• 2 years of experience leveraging finance tools including Excel, Power BI, and AI to generate actionable insights to drive business outcomes

Preferred qualifications

• Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years of post-graduate financial analysis, accounting, controllership, or finance work experienceOR Bachelor's degreein Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership or finance work experience
  • OR equivalent experience
• Demonstrated ability to deal with ambiguity and work both independently and collaboratively with cross-functional teams
• Ability to manage competing projects/priorities in a dynamic fashion
• Problem-solving skills, ability to deal withambiguityand changing business requirements
• Thrivesin a highly matrixed environment where results are obtained throughinfluencenot authority

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:• Single reqs: Microsoft will accept applications for the role until October 20, 2025.

In this role you will:

• Collaborate with cross functional teams (engineering, marketing, sales, finance) to define key performance levers, set decision support frameworks, surface insights, and drive sustainable & profitable revenue growth
• Collaborate with cross-functional teams to design, implement, andoptimizecomplex workflows and integrations with other enterprise systems, ensuring seamless data flow and user experience
• Develop applications and solutions using AI,Microsoft Power Platform, including Power Apps, Power Automate, and Power BI, to meet business requirements and enhance operational efficiency
• Drive innovation to existing systems & tools
• Collaborate with cross-functional teams to design, implement, andoptimizecomplex workflows and integrations with other enterprise systems, ensuring seamless data flow and user experience
• Implement process improvements through effective partnerships and a deep understanding of financial complexitieswithin the AI space
• Embody our

Services Account Executive – Health

In this role, you’ll work closely with customers to understand their strategic goals, co-create tailored service solutions, and help them realise their ambitions. Your ability to build trust, foster long-term relationships, and elevate the customer experience will be key to your success.

The SAE role is designed for high-impact sellers who can drive,, andacross Strategic and Upper Majors accounts. Recommended qualifications include:

• Proven ability to co-create transformation plans with AEs, CSAMs, and STUs.
• Experience in quota retirement through ATU-led Account Plans and CSU-led Customer Success Plans.
• Familiarity with MACC planning , consumption forecasting, and milestone execution.

• Deep understanding of Unified Base Services and Enhanced Solutions .
• Ability to land consulting engagements , secure renewals, and grow Unified deals.

• Skilled in account planning orchestration , including long-term visioning and 3-horizon roadmaps.
• Ability to lead Quarterly Business Reviews , executive sponsor engagement, and customer governance.

• Comfortable engaging across all MCEM stages: Listen & Consult, Inspire & Design, Manage & Optimize, Empower & Achieve.
• Capable of aligning services to AI transformation goals and technical strategy.

• Strong partnership with ATU, STU, CSAM, and SSP roles.
• Ability to embed services insights into planning and execution.

• Maintain operational excellence & orchestration in pipeline management .
• Deliver operational deal excellence by managing collaboration time effectively and applying the MCEM qualification guidance.
• Own the sales cycle from Account Planning, new pipeline generation through to deal closure and subsequent expansion opportunities. ensuring efficient pre-sales processes and driving cloud consumption.
• Prioritize driving AI Transformation through MACC, Enhanced Solutions and Midterm Selling with CSAMs/ATS where it has been identified through the Account Planning Process and the whole Microsoft Services portfolio.
• Align customer conversations with business outcomes utilizing BV/TCO analysis to build business case.
• Lead customer sales, value prop and compete discussions.

• Actively listen to customers, understand their vision, and align solutions to meet their needs through consultative selling. Ensure customer satisfaction and exceed expectations.

• Work effectively with internal teams (ATU, STU, CSU) and partners to identify and capitalize on sales opportunities using a One Microsoft Approach.

• Position yourself as a customer trusted advisor to Account team and Solution Area peers.

• Be deliberate about self-development to more effectively drive solution level discussions to address customer’s business needs. Ensure knowledge depth across the whole Microsoft Services portfolio and keep current with MCAPS priorities, eg. AI transformation, etc.

for the Americas

for the Americas, you will be managing the full spectrum of regulatory environmental requirements, including Federal, State, and local regulations with emphasis on air, water, waste management and water quality permitting, with a fundamental understanding of environmental management systems. Additionally, you will identify environmental aspects and ensure Microsoft data centers remain in full compliance, communicate these requirements to all stakeholders and management, and provide training online and/or in person.

This opportunity will allow you to actively participate in a dynamic and exciting environment. You will be working independently in-region and will represent Microsoft to our external and internal customers. You will have an opportunity to continue learning new tools, work with other Environmental PMs across the globe, third-party environmental consultants, and as such will grow and develop your career well beyond your established goals. This position requires you to work on location, in one of our data centers in the Americas region, with occasional travel to other locations.

Required/minimum qualifications

• Bachelor's Degree in Safety and Health Environmental Science, Industrial Hygiene, related field AND 4+ years experience in Environmental Regulations
  • OR equivalent experience.
• Professional experience in environmental permitting and compliance management in the U.S.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities:

• Manage environmental compliance program for operating sites and handover of construction projects to operations.
• Support operations personnel in completing regulatory obligations and addressing permit requirements.
• Interact with facility personnel, company management, legal counsel, environmental sustainability team, and other relevant internal stakeholders to communicate environmental requirements, identify compliance issues, act as a technical resource, and coordinate on key initiatives.
• Define and implement necessary training for facility operations personnel for managing environmental issues.
• Support site incident investigations.
• Interact with regulatory agency personnel on major environmental issues.
• Monitor development of legislative changes in the Americas, analyze potential impacts on operations, and provide updates to the site personnel.

• Embody ourand

• Bachelor’s degree in computer science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience.
• Proven expertise and deep troubleshooting experience in one or several of the areas below:

1. Servicing, Upgrade, Activation, Bitlocker
2. RDS, AVD, FSLOGIX
3. storage, clustering, hyper-v, backup, containers
4. Azure Local
5. AD Core, Authentication, PKI
6. Performance, Reliability, Windows Internal

• Ability to read, write and speak fluent English

Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.

Preferred Qualifications:

• Experience working in a customer support and service environment
• Extraordinary collaborator and ability to influence without authority
• Experience in using innovative technologies such as AI in every day life.
• Experience working in a dynamic team environment.
• Experience with problem solving and providing solutions to customers
• Microsoft Technology Certifications

Reviews complex issues and contacts customers to understand issue. Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Performs complex product troubleshooting and remediation when needed. Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve complex customer issues. Implements end-to-end readiness programs and contributes to the content and readiness strategy. Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes. Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness. Translates feedback and creates processes and workflows for case resolution. Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Implements strategic business decisions with customers, partners, and teams to increase market share.

Business Integration:

• Implements strategic business decisions with customers, partners, and teams to increase market share. Influences peers to implement strategy.

Product/Process Improvement:

• Contributes to and/or develops automation techniques and diagnostic tools to improve cross-group effectiveness.
• Provides feedback to more senior engineers or serviceability team on functionality of products based on engagements with customers. Provides feedback to the product group for product improvement. Leverages overall product knowledge to determine if and when features require enhancements.
• Participates in case triage meetings and/or case discussions to share knowledge with other engineers and contribute to more rapid customer solutions. Utilizes learnings from triage meetings to identify and communicate readiness needs to manager or readiness team.
• Engages with engineering team to investigate product bugs, provides business impact, and collaborates with appropriate stakeholders and senior team members on fixes.
• Translates feedback and creates processes and workflows for case resolution.

Readiness:

• Implements end-to-end readiness programs (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks, writes technical articles) and contributes to the content and readiness strategy. Mentors Technical Support Engineers or members from other teams outside of Customer Service and Support (CSS). develops expert level competence on support topics.

Response and Resolution:

• Acts as an advisor to the customer and handles complex, repeatable, or escalated cases that may become politically charged. Creates technical articles or knowledge base (e.g., edits or creates news/ knowledge-base articles) that is internal or customer facing for better customer understand. Provides best practices and education to ensure customer understands the problem in order to proactively resolve potential issues in the future.
• Performs complex product troubleshooting and remediation when needed. Works alongside the development teams to drive incident resolution for configuration, code, or other service deficiencies impacting customers. Analyzes patterns of problems and identifies workflows to optimize support engineering delivery for a team or region level.
• Reviews complex issues (e.g., multiple components of a product) and contacts customers to understand issue. Ensures customers stay informed as to the status/solution of their issue. Utilizes troubleshooting tools (e.g., event logs, performance traces) to help resolve customer issues.
• Collaborates on cross-team and cross-product technical issues by working with resources from other groups including support engineering groups, product groups, services team, and account team as needed to resolve complex customer issues.