דרושים Critical Environment Technician ב-Microsoft ב-Taiwan, Taoyuan City

As a Microsoft
Data Center Technician (DCT), you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.

Requirements of the Role: This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg) that may be assisted or unassisted with an assistive device, and regularly and frequently exercise fine hand manipulation.

Required/minimum qualifications

• High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 1+ year(s) experience supporting IT equipment or related technologyOR equivalent experience.

• Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
• As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.

Other Requirements:

This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.

Additional or preferred qualifications

• High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND 3+ years experience supporting IT equipment or related technologyOR equivalent experience.
• Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

Data Center Technicians ATR-C - The typical base pay range for this role across Canada is CAD $71,600 - CAD $87,600 per year.

Find additional pay information here:

Microsoft will accept applications until October 17th, 2025.

Datacenter Operations

• Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
• Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type independently. Provides guidance and/or assists less experienced technicians with complex tickets or tasks, and appropriately escalates challenging or complex tickets to more experienced technicians as needed.
• Demonstrates an applied understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Demonstrates a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
• Reviews Process Change Notifications (PCNs) and develops an understanding of the impact to work execution and awareness to changes within their area of work and/or the work of others. Asks questions when they do not have required information and may provide feedback on changes to processes to experienced technicians and/or direct-line management.

Datacenter Work Environment

• Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributing in regular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Provides, responds to, and encourages providing feedback regarding on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams.
• Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriately takes action and reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
• Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
• As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.

Managing Service

• Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
• Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.
• Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
• Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.

Service Delivery

• Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
• Develops and employs an effective execution order strategy for assigned tasks. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
• Performs diagnostics and troubleshooting and/or leverages standard procedures to quickly and efficiently identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Recognizes conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
• Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures with minimal guidance. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction.
• May perform post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs) with guidance. May identify errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed with guidance.

Working Conditions

• Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.

• Embodies our and

xecute incoming/outgoing deliveries, , and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

Required Qualifications

• High School Diploma AND 2+ years experience in warehouse/supply chain in an information technology (IT) environment, logistics, supply chain, inventory management, retail, or a related field OR equivalent experience.
• Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
• Asindicated,in the job description, this role has a travel requirement of up to 25% which means you maybe requiredto travel, from time to time, as part of this role

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.
• Criminal Justice Information Services:This position requires passing a background check conducted through the CJIS criminal justice information system by authorized local, state, and/or federal agencies and across multiple states. This role requires candidates to maintain CJIS screening eligibility.

Preferred Qualifications:

• 3+ years experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g. forklift, pallet jacks, chassis lifts) for a large corporation OR equivalent experience

- The typical base pay range for this role across the U.S. is USD $26.78 - $42.93 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $34.28 - $47.26 per hour.Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft Senior Data Center Technician (DCT),you will stage, set up and perform hardware deployments. In addition, you will also perform troubleshooting and diagnostics on equipment, as well as perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures. This opportunity will allow you to deepen your understanding of Data Center standard processes and procedures, develop mentoring skills while providing guidance to peers, familiarizing yourself with security and data management procedures, and accelerate your career growth in the process.

Requirements of the Role: This job will require you to, among other things, occasionally climb ladders, frequently climb stairs and/or ramps, engage in prolonged standing, occasionally engage in lifting (up to 50lbs./22.5kg), occasionally engage in pushing or pulling (of up to 50-75lbs. / 22.5-34kg) that may be assisted or unassisted with an assistive device, and regularly and frequently exercise fine hand manipulation.

Required/minimum qualifications

• High school diploma, GED, or equivalent and basic knowledge of computer hardware and components2+ years experience supporting IT equipment or related technology OR equivalent experience.
• Ability to work 12-hour shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends and/or holidays.
• As indicated, in the job description, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.

Other Requirements

This role requires the ability to meet Microsoft, customer, and/or government security screening requirements. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Reliability Status screening: This position requires that the successful candidate obtain and maintain a Reliability Status security screening with the Government of Canada. Microsoft will work with individuals on a case-by-case basis to determine if the requisite screening can be obtained within required timelines.

Preferred qualifications

• Associate's degree in Computer Science or related field and/or equivalent work experience AND 5+ years experience supporting IT equipment or related technology OR equivalent experience.
• 2+ years experience working in a production, mission-critical 24x7x365 datacenter environment.
• Applicable certifications: ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Data Center Foundation Certification (DCFC), Microsoft Certified Professional (MCP), Vendor-Specific Network Certifications.

Data Center Technicians ATR-D -The typical base pay range for this role across Canada is CAD $72,400 - CAD $114,200 per year.

Find additional pay information here:

Datacenter Operations

• Receives guidance and supervision to develop an understanding of standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning IT datacenter technology(ies) and equipment. Develops and acquires a fundamental understanding of the functions of, and interactions between cabling infrastructure, network, server, and storage equipment.
• Complies with Data Center business unit policies, procedures, and deadlines with guidance from experienced technicians and/or direct-line management. Escalates issues related to compliance or operational assurance activities to direct-line management.
• Completes assigned tickets efficiently and in alignment with relevant Key Performance Indicators (KPIs) per task type with guidance from experienced technicians. Seeks guidance from more experienced technicians on challenging or complex tickets.
• Reviews Process Change Notifications (PCNs) and develops an understanding of the impacttowork execution and awarenesstochanges within their area of work and/or the work of others. Asks questions when they do not haverequiredinformation and may provide feedback on changes to processes to experienced technicians and/or direct-line management.

Datacenter Work Environment

• Participates in daily safety briefings. Completes required Environmental & Health Safety (EHS) training, complies with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), completes required Task Hazard Analysis (THAs), and uses appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Adheres to and promotes a culture of safety, taking proactive action to alert others of safety concerns, near-misses, and/or incidents. Participates in the regular cadence of proactive safety observation reporting processes and systems.
• Contributes to a positive and effective team environment by sharing information with other shifts or technician teams, contributinginregular team meetings, asking questions, and partnering with other shifts of technician teams to complete smooth transition and effective handover of ticketed work. Encourages providing and responding to feedback received on ways to work more effectively or enhance efficiency within their team and adopts best practices shared within-and-across shifts or technician teams
• Completes required security and data management training while complying with security and data management procedures/policies with guidance from other technicians. May escort third party vendors or IT support on-premises at data centers or network sites. Appropriatelytakes actionand reports physical security access concerns and/or incidents to direct-line management or via established reporting methods.
• As indicated above, this role has a travel requirement of up to 25% which means you may be required to travel, from time to time, as part of this role.

Managing Service

• Maintains an awareness of Key Performance Indicators (KPIs) through reporting dashboards, systems, for personal monthly performance discussions as needed.
• Escalates and/or seeks guidance from experienced technicians or direct-line management regarding client interactions.
• Develops an understanding of cross-functional Data Center processes to support partnerships with internal and external stakeholders.
• Completes required training aligned to job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) in a timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or technical certifications.

Physical Requirements

• Applies to but is not limited to US-based Data Center roles: Occasional climbing of ladders.
• Frequent climbing of stairs and/or ramps.
• Prolonged standing.
• Occasional lifting 50lbs / 22.5kg.
• Occasional push or pull 50-75lbs/ 22.5-34kg. with assistive device.
• Normal visual acuity (near, far and peripheral with correction), defined via standard medical terms and applicable criteria.
• Normal color vision for electrical work, defined via standard medical terms and applicable criteria.

Service Delivery

• Follows procedures to immediately communicate, report, and escalate data center technical or safety related incidents to direct-line management. May participate in bridge calls to provide details on incident status and executes on-site follow-up actions as directed if necessary.
• Performs basic diagnostics and troubleshooting with guidance from experienced technicians and/or via standard procedures to identify the cause(s) of technical issues and replace faulty components in network, storage, or server equipment with zero-to-minimal customer and/or business disruption. Develops awareness of conditions, circumstances, and scenarios which may reflect significant customer or business impact within the Data Center environment.
• Develops an understanding of effective execution order strategy(ies) for assigned tasks with assistance from experienced technicians or direct-line management. Prepares, stages, sets up, and performs basic startups and shutdowns for hardware (e.g., racks, hard drives, switches) according to specific written instructions provided via checklists, guides, standard processes, emails, guidance from other technicians, and/or direction from management. May perform tasks in tandem with other technicians to comply with procedures and safety requirements.
• Learns about post-execution verification of grounding, staging, labeling, and cabling to align with all safety protocols, deployment standards, and planned Network Design Templates (NDTs). Learns about errors in deployment standards or Network Design Templates (NDTs) and escalates to relevant technicians or specialists to coordinate corrections as needed.
• Directly performs decommissions, simple changes (e.g., memory upgrades, OS rebuilds) and refreshes of infrastructure cabling, network, storage, and server equipment, following standard procedures whilst seeking clarification and guidance from more experienced technicians as needed. Processes data-bearing devices (DBDs) for destruction or confirms any-and-all such devices (e.g. hard-drives, solid-state drives, flash cards, etc.) contained within network, storage, or server equipment has been identified for eradication or destruction with guidance.

Working Conditions

• Applies to but is not limited to US-based Data Center roles: Working for extended periods under elevated levels of ambient noise, heat, and light due to necessary equipment and ventilation systems.

• Embodies our

Required Qualifications:

• Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 3+ years technical engineering experience
  • OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 5+ years technical engineering experience OR equivalent experience.
• Ability to work 12 hours shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

:

• Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 6+ years technical engineering experience
  • OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 8+ years technical engineering experience OR equivalent experience.

Microsoft will accept applications for the role until October 27, 2025.

Design

• Develop basic knowledge of industry trends, competitors' products, customer experience, and advances in various engineering fields. Consult with other engineers to help understand and apply advanced concepts.
• Assist in the creation and execution of robust, scalable, secure, and extensible designs and/or verification plans for the electrical engineering aspects of a well-defined feature or product extension (e.g., a product refresh, or line extension).
• Participate in creating intellectual property. May file patents within personal area of scope and complete necessary patent documentation.
• Implement known solutions to common technical and/or design challenges, with some guidance from other engineers.
• Read device specification sheets and interpret common details required to design and test various hardware features.
• Develop design documentation which could include drawings, specifications, schematics, or diagrams for features of well-defined products with guidance and direction from a manager or other engineers.
• Review supplier or partner technical sheets for available parts and choose appropriate parts needed to support product development.

Testing and Verification

• Ensure that test requirements are included in documentation and specifications for a feature or product.
• Determine the appropriate test equipment (e.g., oscilloscopes, spectrum analyzers, logic analyzers) for measuring a feature of a product according to existing verification plans, with minimal supervision from other engineers.
• Write design verification test cases using standard templates and test methodologies.
• Develop, review, and execute test plans and/or infrastructure for standard features or products.
• Assist in developing automated testing solutions and independently conduct automated testing on standard feature areas or products.
• Gather data for external testing supplier or partner selection options.
• Assist in setting up and breaking down testing environments with guidance and supervision from other engineers. Follow safety guidelines.
• Participate in the development of dashboards or reports for testing and quality metrics that can be utilized to characterize hardware and hardware performance.
• Analyze and interpret results of data and statistical analyses to identify common problems or flaws that may affect a feature or product design change and bring them to the attention of other engineers or team leads.
• Assist in the development of basic test fixtures for use in testing or validation of new product features under guidance from other engineers.

Technical Project Implementation

• Follow project implementation schedules to deliver the hardware engineering aspects of a well-defined feature or product. Escalate issues to management as necessary.
• Implement and track product plans, under guidance from other engineers.
• Highlight potential issues that may affect downstream execution of projects (e.g., performance vs. reliability and manufacturing concerns).
• Research new tools, technologies, or processes for project implementation and provide reports to project team members.
• Assist in implementing risk assessments (e.g., supplier or partner delays, incomplete specs, or tool issues) into project plans.
• Communicate project progress/status within the project team and escalate issues as necessary.

Reporting and Documentation

• Follow established procedures to participate in creating detailed reports and functional specifications for a well-defined product feature or extension, based on audits and information from product development and verification processes.
• Document essential details about materials, components, and/or assemblies for a device via accepted release processes. Accurately record and track changes to designs following established processes with some guidance from other engineers.

• and

Required/minimum qualifications

• Master's Degree in Electrical Engineering, Computer Engineering, or related field AND 3+ years technical engineering experience
  • OR Bachelor's Degree in Electrical Engineering, Computer Engineering, or related field AND 5+ years technical engineering experience
  • OR High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
  • OR equivalent experience.
• Technical experience with Power Systems in a Critical Environment (e.g. Hi-voltage/medium voltage, 3 phase/single phase transformers, breakers etc.).

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Responsibilities:

• Empower a culture of safety, security, and compliance in all aspects of our Datacenter operations
• Lead a team of Electrical engineers and Control System professionals supporting Microsoft's online services
• Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our Datacenters
• Maximize Critical Environment (CE) availability to ensure optimal operational efficiency
• Reduce high-impact and human-error Critical Environment (CE) incidents year over year
• Develop and deliver on cost/energy efficiency initiatives
• Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring
• Establish and enhance collaborative working relationships and engagement with our Engineering Groups (EGs), and business partners
• Work with regional and global peers to share and build standard practices across the entire datacenter portfolio
• A desire and capability to learn, grow, and develop new skills
• Empower a culture of safety, security, and compliance in all aspect of data center activities
• Work with commissioning teams to properly test and validate installation, operation, and performance of electrical systems.
• Understand the design and functionality of your datacenter
• Support 24x7x365 on-site datacenters operations and electrical infrastructure
• Act as the technical authority for on-site operations related to a large-scale mission critical electrical system, design, and functionality
• Establish and coordinate maintenance and safety procedures, maintaining highly redundant electrical designs
• Managing the electrical infrastructures throughout datacenter campus ranging from a single large capacity facility, to several smaller ones
• Embody ourand

As a Microsoft Data Center Inventory & Asset Technician (DIAT), you will perform cycle audits, execute incoming/outgoing deliveries, , and document inbound and outbound deliveries. This opportunity will allow you to deepen your knowledge of inventory management principles, warranty process management, data bearing device destruction and advance your career in the process.

Required Qualifications

• High School Diploma AND 1+ year(s) experience warehouse/supply chain in an information technology (IT) environment, inventory management, retail, warehouse management, or a related field.
  • OR equivalent experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• NOTE: All candidates must hold either NZ Citizenship and/or a NZ PR Visa to be eligible for this position.

While not required, we also look for the following

• 2+ year(s) experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., pallet jacks, chassis lifts) for a large corporation
  • OR equivalent experience.

Responsibilities

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations.
• Co-ordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
• Leverage process knowledge and best judgment to complete tasks with minimal direct supervision.
• Maintain a strong focus to understand the impact of their work when completing tickets and assigned Inventory and Asset Management (IAM) tasks.
• Maintain and steward up-to-date and accurate logical information within various inventory management systems (e.g., configuration management databases, asset management repositories).
• Ensure detailed physical inventory tracking and staging.
• Help to reconcile and report inventory discrepancies.
• Perform destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies as necessary.
• Notify management about ordering stock shortages. Escalates any issues to management.
• Comply with security and data management policies.
• Embody ourand.

xecute incoming/outgoing deliveries, , and document inbound and outbound deliveries as instructed by management. You will initiate warranty claims and process returns on failed equipment. This opportunity will allow you to build working knowledge of inventory management principles, warranty process management, data bearing device destruction, and advance your career in the process.

• High School Diploma and experience or an internship in inventory management, retail, warehouse management, or a related field
  • OR equivalent experience.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following

• Experience in warehouse/supply chain in an information technology (IT) environment, IT, and/or logistics, operating heavy-load movement equipment (e.g., forklift, pallet jacks, chassis lifts) for a large corporation
  • OR equivalent experience.

• Perform assigned tasks and escalate issues during high-volume work activity or escalation-based situations under the guidance of more experienced Data Center colleagues.
• Coordinate with suppliers to initiate warranty claim and process failed vendor hardware devices. This includes information processing, packaging, shipment, and receipt of return for Return Merchandise Authorization (RMA) devices following all Service Level Agreements (SLAs) related to RMA warranty process.
• Develop working knowledge of stock control and inventory management practices and procedures.
• Ensure accurate documentation of incoming and outgoing deliveries as well as records.
• Become familiar with guidelines set by Microsoft contractual agreements with suppliers and maintain a strong customer focus.
• Perform cycle audits and data corrections to ensure all inventory controls are met.
• Help to reconcile and report inventory discrepancies.
• Ensure detailed physical inventory tracking and staging.
• Under the supervision of more experienced Data Center colleagues, destruction of data bearing devices (DBD) following all Service Level Agreements (SLAs) and Microsoft policies.
• Comply with all security and data management policies.
• Embody ourand