דרושים ב-Lemonade ב-United Kingdom

Providing surprisingly delightful experiences to our customers through all our channels (email, phone, etc.)

Investigate and handle claims from start to finish

Organize and prioritize daily tasks in order to resolve claim-based questions

Working with management to help shaping processes

Minimum of 4+ years of claims-handling experience, preferably in Property

CII Qualification and experience dealing with more complex buildings claims

Desire to work in a unique, dynamic, and fast-paced startup environment

Efficient and loves to get shit done

The ability to approach your work with empathy, patience, and positivity

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture

Work closely with UK Branch Management and senior managers across the Lemonade Group

Design and implement UK policies, processes, and procedures

Maintain the UK Risk Management and Internal Control Framework

Support Lemonade's Compliance and Risk management function holder through monitoring, assessing, and reporting on Compliance and Risk

Support Regulatory Compliance through management of UK regulatory expectations, reporting and monitoring legislative changes

Take part in the planning, execution, and follow-up of company board meetings and UK Branch management committee, contributing to how we shape, build, and scale our UK and European operations

Advise and support Acquisition, Actuarial, Underwriting, Pricing and Insurance product teams on relevant and applicable UK regulations

Degree in European/ UK law or similar

Past experience in a similar role within a Solvency II (Solvency UK)-regulated entity—preferably in the insurance sector

7 years of experience working in relevant areas such as risk and compliance, corporate governance, and UK regulations (i.e. GIPP, consumer rights, fair value, PROD4, AI, and privacy)

Experience working in a similar role within a regulated entity (preferably in the insurance sector) and with the PRA and FCA regulators

Comfortable working with senior management and board members

General experience with regulatory reporting, preparing presentations, and executive-level analysis and reviews

Adept at independently managing projects

A keen eye for detail, along with strong organizational, planning, and problem-solving skills

Excellent written and verbal communication skills in English

Ability to work in an office environment

Enthusiasm about learning and adapting to the exciting world of AI – a commitment to exploring this field is a fundamental part of our culture