דרושים Customer Engagement Applications Engineer ב-Kla ב-China, Shenzhen

Who are we? We research, develop, and manufacture the world's most advanced inspection and measurement equipment for the semiconductor and nanoelectronics industries. We enable the digital age by pushing the boundaries of technology, creating tools capable of finding defects smaller than a wavelength of visible light. We create smarter processes so that technology leaders can manufacture high-performance chips—the kind in that phone in your pocket, the tablet on your desk and nearly every electronic device you own—faster and better. We're passionate about creating solutions that drive progress and help people do what wouldn't be possible without us. The future is calling. Will you answer?

• Provide support during H2H collaborations. beta projects. and gap analysis.
• Contribute to wafer test plan development for engagement projects with division
• Execute detailed customer wafer characterization with min11nal supervision;
• Respond to customer requests and perform routine to moderately complex problem diagnosis and problem resolution:
• Document technical solution and create best known methods (BKMs) on supported products:
• Lead preparation and demonstration of products to the customer base:
• Provide advanced operational training to customers

• MS/BS with 1-3 years experience or equivalent combination of education and experience 1n engineering applications
• Proficient in computer applications for data presentation and analysis:
• Ability to effectively convey ideas through oral and written communications;
• Proficient in the English language.
• Ability to multitask in a constantly changing work environment:
• Responsible working attitude and should be a team player;
• Good working knowledge (implies understanding as well as the ability to apply theories and concepts in variant of circumstances) of customer processing knowledge;
• Good working knowledge of various applications·
• Ability to diagnose and resolve basic customer issues;
• Strong communication skills especially technical writing skills,
• IC Fab process development experience is a plus
• Knowledge indefect detection. metrology, process control and yield management is a plus.

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

Responsibilities:

• Installation of new tools and machine upgrades Support the customer with the set-up of inspection recipes Follow-up daily technical issues encountered by customers Discuss new requests from the customers with the ICOS division. Introduction of new ICOS applications and products. Pre-sales support via customer demonstrations and evaluations. Follow-up logistical issues for which technical expertise is required.

Position Qualifications:

• A university degree of E.E or mechanical engineering, or equivalent level through working experience. Good oral and written communication skills. Willingness to travel up to 50% of the time Good problem solving capabilities and self-learning skills. Able to cope with heavy pressure, and not afraid of difficult challenges. Working experience in semiconductor is an advantage.