דרושים Payment Operations Specialist ב-גיי פי מורגן ב-בריטניה

As a Cybersecurity Specialist within CTC Cyber Ops Assessments Operations, you will be responsible for the successful execution of our testing portfolio. Your role will involve delivering enhancements and implementing changes that increase productivity, enforce control and cybersecurity best practices, and improve customer satisfaction. You will oversee risk reduction and tooling initiatives, and deliver cost-effective solutions that prioritize our clients. Your tasks will also include analyzing, designing, developing, and delivering solutions to strengthen our operations in Cybersecurity, Technology, and Controls. You won’t just be monitoring our data, but innovatively protecting it. With a collaborative mindset, you will support transformation work on cyber assessment delivery operations and engagement.

Job Responsibilities:

• Lead and oversee the operations of cybersecurity penetration testing engagement, ensuring alignment with industry best practices and emerging trends.
• Provide technical guidance and support for cyber assessments debugging, scoping, and technical documentation.
• Develop and implement automation and tooling solutions to address operational gaps and enhance efficiency.
• Collaborate with clients to understand their technical needs and scope, ensuring alignment with our service offerings.
• Partner with senior management to achieve strategic goals through transformation initiatives, focusing on improving and transforming service delivery.
• Work with service partners on an as-needed basis to resolve scoping disagreements, support with tooling and testing debugging.

Required qualifications, capabilities and skills:

• Strong technical background in cybersecurity, with specific expertise in penetration testing and security assessment activities.
• Technical proficiency in debugging and scoping penetration tests, as well as creating and reviewing technical documentation.
• Familiarity with automation tools and techniques, with the ability to work with product teams to develop solutions.
• Proven experience in operations, risk, and controls management processes & principles, with a focus on cybersecurity.
• Experience in process engineering and re-engineering, with a focus on automation and continuous improvement.
• Excellent client-facing skills, with the ability to build partnerships and interact with third-party vendors and teams across different regions.
• Strong problem-solving skills, with the ability to anticipate and resolve roadblocks impacting SLAs.
• Proven commercial experience with Microsoft Excel, Visio, PowerPoint is a MUST.

Preferred qualifications, capabilities and skills:

• Experience with Jira and Scrum Master knowledge is a distinct advantage.

As an EMEA Client Operations - Advisory and Governance Analyst within the Advisory and Governance Team, you will provide expert advice on complex client cases and policies/procedures related to KYC/AML. You will be responsible for developing and implementing a training program for Client Onboarding and partner teams, focusing on KYC/AML and related topics. Additionally, you will manage our client forms (DOX) and application packs across our 9 EMEA locations.

Job Responsibilities

• Work within our team which creates, updates and coordinates changes to our form templates. These range from complex documents such as our Application Forms and Client Terms as well as forms which help clients update their details or who they what as signatories to their account, as well as forms that form part of the client experience such as the welcome letter.
• Work with our tech and product teams to develop solutions to improve the client experience by introducing ways clients can sign digitally, or access their forms online, as well as by creating forms with dynamic content.
• Lead the effective completion of assigned tasks, working seamlessly with partner teams across the DOX processes.
• Maintain accurate static data on our form templates in systems.
• Handle sensitive data and information with the utmost care and confidentiality.
• Escalate issues promptly in line with escalation protocols, contributing ideas to drive continuous improvement and enhance service delivery.
• Embrace opportunities to re-think and innovate our forms and processes for greater efficiency and effectiveness.
• Work independently, completing tasks within established timeframes in a fast-paced environment.

Required qualifications, capabilities and skills

• Great communication and organisational skills
• Ablility to communicate clearly with our many stakeholders across the branches, Legal, marketing and project teams.
• Meticulous attention to detail, with the ability to multi-task, prioritise, and meet tight deadlines.
• Strong interpersonal skills, with the ability to work both independently and collaboratively in teams.
• Strong proficiency with MS Office, specifically MS Excel and MS Word.
• Self-motivated and highly disciplined, with a "can-do" attitude and a strong sense of ownership.
• Analytical Mindset: Be able to research and analyse issues. Given the role involves dealing with complex KYC, Legal and tax documentation, you should have research skills to a degree level to be able to identify potential issues and propose solutions.

Preferred qualifications, capabilities and skills

• Business-level fluency in French, Italian, German, or Spanish is a plus.

Why Join Us?

• Impactful Work : Be part of a team that plays a vital role in the success of our Private Banking operations.
• Growth Opportunities : Develop your skills and expertise in a supportive and dynamic environment.
• Collaborative Culture : Work alongside talented professionals who are passionate about delivering exceptional service to our clients.
• Innovation and Efficiency : Engage in opportunities to innovate and streamline processes, contributing to the overall efficiency of our operations.
• Curiosity-Driven Environment : Join a team that values an inquisitive and curious mindset, encouraging continuous learning and improvement.

As Treasury Operations Associate, you will be responsible for managing activities within Treasury Operations including treasury settlements, cash and card settlements. You will also be required to support and build out treasury operation processes in collaboration with a diverse range of partner teams such as product, operations, process engineering, controls, risk & compliance.

Job responsibilities:

• Working with partner teams to set up TOPS processes for ICB. This will include working on builds, process maps and customer journeys that impact TOPs, testing and sign off to take the processes to a BAU mode.
• As an SME , you'll operate as an individual contributor focusing on leveraging your specialised knowledge to provide expert guidance without direct people management responsibilities
• Build end to end processes for TOPs across various areas.
• Stake holder management and partnership with ICB internal teams.
• Maintain a secure and efficient work environment by establishing, following and enforcing standards and procedures, complying with legal regulations, policies and controls.
• Ensure Risk and controls policies are adhered to.
• Partner with Operations teams and devise ways of improving the customer experience, including resolving problems.
• Work with Controls and Audit to ensure all processes are in place, robust and risk-free.
• Update job knowledge by participating in educational opportunities, reading professional publications, building and maintaining work relationships.

Required qualifications, skills and capabilities:

• A detailed understanding of reconciliation processes across cash and card transactions as well as relevant experience in leading and developing a team.
• Ability to partner with stakeholders across different teams and locations and managing conflict and difficult conversations.
• Being able to think on one’s feet and have effective decision-making skills that benefit the business and the team.
• Ability to work on MIS and metrics reporting – analysing and deciphering data and presenting the same to leadership in an effective manner.
• Ability to work within strict timelines and deliver with a sense of urgency, ownership and accountability.
• Effective problem solving skills, being able to bring solutions to the table and implement the same and be able to think strategically.
• Good communication skills, spoken as well as written and the ability to influence others in a positive manner.
• Effective delegation of work within the team, building SMEs.

Preferred qualifications, skills and capabilities:

• Knowledge of reporting and visualization tools such as Alteryx, Tableau.

As the Vice President in the Control Management organization, you will lead strategic initiatives that span across Commercial & Investment Bank (CIB) Risk, Treasury & Corporation (CTC) Risk, and Corporate Risk. You will have the opportunity to work with Risk stakeholders from various teams and have regular exposure to senior management. You will also partner with other Line of Business, Corporate Function, and regional risk control management teams to bring a global perspective and coordinated approach to support the control environment.

Job Responsibilities

• Partner with stakeholders, evaluate and perform an end-to-end analysis of the business’ risk and control environment to identify significant gaps and weaknesses, determine root cause of control breaks, and review actions taken to remediate issues
• Assist with development of Compliance and Operational Risk Evaluation (CORE) through participation in end-to-end process walkthroughs and deep dives with assigned business units
• Verify controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
• Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support business-related programs and strategies.
• Coordinate senior management control meetings and prepare related materials.
• Oversee the governance function for business developed tools, such as User Tools and Intelligent Solution tools.
• Help stakeholders understand the firmwide policies and implement required controls.
• Coordinate periodic confirmation of inventories with stakeholders for their usage of various tools, such as User Tools, Estimations, Intelligent Solution tools, and etc.
• Act as a local leader be a people champion to promote an inclusive work environment.

Required qualifications, capabilities, and skills

• People Manager Skills – strong motivator and lead the team to execute team’s objectives smoothly
• Control Mindset - knowledge of processes to develop and maintain a strong control environment, including the ability to analyse problems and find solutions
• Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
• Networking – strong interpersonal skills; strong collaboration and relationship building skills
• Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
• Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions

Preferred qualifications, capabilities, and skills

• BA/BS in related field, CPA/MBA/Advanced Degree preferred but not required
• Experience in financial services or related field
• Previous experience in Risk Management, Compliance, Surveillance, Internal/External Audit or other control function desired.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Basic knowledge of businesses/products offered by major financial institutions and risk disciplines

As an International Onboarding Specialist within the Commercial Bank Client Onboarding organization, you will act as the subject matter expert in implementations, products, and services. You will partner with senior leaders to implement financial solutions that complement the business strategy of Commercial Banking clients.

Job responsibilities

• Identify, implement, and lead innovative, Treasury Services client onboarding solutions focused on end-to-end ownership of the client experience
• Provide subject matter expertise for implementations, products and services, and training requirements to external clients and internal stakeholders
• Lead collaborative dialogue with the client, sales team, and subject matter experts to develop an implementations project plan tailored to the complex and dynamic needs of multi-entity, multi-jurisdiction clients
• Manage client relationships and partner with the sales team to present and communicate to clients Leverage technology and promote digital adoption to exceed client expectations
• Maintain controls agenda to ensure policies and procedures serve the client and protect the firm

Required qualifications, capabilities, and skills

• Client consulting or financial services experience
• Strong business acumen combined with demonstrated experience structuring and managing projects
• Previous experience adapting to a fast-paced, changing, dynamic, client-facing work environment while driving results
• Excellent interpersonal, influencing, communication, and partnership skills
• Ability to anticipate, analyze, and synthesize data and provide holistic insights through effective story telling
• Passion for learning new operating models, technologies, and industry trends
• Expert level proficiency in Microsoft Office Suite
• Technical client consulting experience with transmissions and ERPs (technical roles)

Job Responsibilities:

• Ability to work collaboratively within a small team of documentation specialists to provide guidance on terms for underwritten and best efforts transactions
• Inform and maintain data set of key terms for both underwritten and best efforts deals (across the broadly syndicated and direct lending universe)
• Develop relationships with senior members of Leveraged Finance and Credit
• Stay abreast of underwriting trends and movement in market terms
• Provide granular understanding of Credit Agreements and Indentures

Required qualifications, capabilities and skills:

• Experience negotiating loans (bank debt / direct lending / broadly syndicated loans) or high yield bonds in the context of both best efforts and underwritten transactions
• Mid-level Associate with 5+ years of experience at a top tier law firm’s debt financing practice (Vice President level within JP Morgan Chase).
• Juris Doctorate required
• Ability to run multiple processes while maintaining keen attention to detail
• Proactive and collaborative self-starter
• Superb organization and communication skills
• Strong work ethic and availability when needed
• Basic comfort with Microsoft suite of applications