דרושים Client Service Account Manager - Payments Analyst ב-גיי פי מורגן ב-South Korea, Seoul

Job Responsibilities:

• Ensure all deliverables are completed accurately and on time.
• Respond promptly to queries from business partners.
• Escalate issues and challenges in a timely manner.
• Adopt best practices by collaborating with other transaction processing teams.
• Maintain control of the environment in compliance with JPMorgan & Chase Co. policies and local regulatory rules.

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree.
• Ability to learn quickly, be flexible, and meet tight deadlines.
• Strong organizational and prioritization skills.
• Ability to multi-task with accuracy.
• Proficiency in English and Korean with strong verbal and written communication skills.
• Strong PC skills, including knowledge of Microsoft Office Suite.

Preferred Qualifications, Capabilities, and Skills:

• Working knowledge of SWIFT and international payment conventions and practices is preferred.

As a Client Service Account Manager in Payments, you will be responsible for providing comprehensive account management service and escalation support overseeing relationship regionally (and/or globally), ensuring that each J.P. Morgan branch delivers timely services and achieves detailed knowledge of their client support requirements and acting as a primary point of escalation for Korea Corporate clients. The objective is to ensure that all client service related tasks are completed promptly with a high degree of quality and efficiency.

Job Responsibilities

• Act as the primary and trusted contact for Corporate clients, handling day-to-day transaction inquiries, provide timely responses and proactive updates on transaction status to clients
• Understand clients’ business to help identify solutions, client efficiencies and cross sell opportunities
• Identify and escalate issues in a timely manner
• Deliver a regulatory requirement to clients especially FX regulation in relation to cross-border incoming and outgoing transactions
• Collaborate across teams, business partners and stakeholders to offer solutions for clients to achieve and maintain high levels of Client Satisfaction
• Participate in service delivery initiatives and client management/handholding
• Provide back-up customer service function to team members when required
• Take ownership in pending cases through a close follow-up and proactively make an update to clients
• Ensure that client issues are escalated appropriately and compliance with audit and risk policies and procedures on the bank’s operational process and product functionalities

Required Qualifications, Capabilities, and Skills

• A strong understanding of the cash management business, products, and operational procedures
• Detail orientated, team player, takes end to end ownership, strive for results to support/grow the business, sustain intensity & optimism while focusing on delivering excellent service to clients
• Proven ability to influence stakeholders and communicate clearly to effectively manage client relationships
• Demonstrates the ability to analyze situations, prioritize/troubleshoot issues and manage multiple tasks effectively
• Ability to work well within tight deadlines and good time management skills are required
• Fluency in verbal and written English communication skills
• Strong problem solving skills to provide quick resolution on issues

Preferred Qualifications, Capabilities, and Skills

At least 5 years’ experience in an established Financial Institution with Treasury Services experience (preferably in a client facing role)

As a Summer Analyst in the Global Markets Program, you will monitor markets, develop trade ideas, conduct portfolio reviews, and learn about the solutions and products we offer for clients to manage any market conditions. Across all tracks, you will support senior colleagues with important research, analysis and preparatory work. Your work and contributions will be valuable to the team from the start. Expert instructors and J.P. Morgan professionals will teach you about our history, the scale and scope of our organization today and our ambitious plans for tomorrow. We will teach you technical and practical skills that will help you hit the ground running.

Job responsibilities

In the Sales Track:

• Helps corporate and institutional clients navigate the breadth of J.P. Morgan product offerings across Markets and Platform Services.
• Learn how we build relationships with clients and package tailor-made solutions that meet the needs of a wide array of clients. A salesperson typically has excellent communication skills, an analytical mind, is a capable multi-tasker, and team oriented.

In the Trading Track:

• a unique insight into global markets.
• Provide liquidity to clients in all major asset classes and pride ourselves on our fast execution, market share and e-trading platforms. A trader’s role is to respond to and encourage client enquiries, manage the resulting risk, and respond to market-moving events. Trading is detail-focused, intellectually stimulating and requires logical and quick decision-making.

Required qualifications, capabilities and skills:

• Expected graduation date of September 2026 – July 2027 from a Bachelor’s or Master’s program
  • If you are pursuing a Master’s Degree, it must be completed within 2 years of your Bachelor’s Degree
• Proven analytical skills (e.g., algebra, statistics, probability), experience with quantitative and data analysis
• Exceptional writing skills
• Genuine interest in financial markets and economic data and trends
• Ability to multi-task and collaborate within a team environment
• Strong organizational skills and ability to meet deadlines in a dynamic environment
• Confidence and initiative to take on responsibility and manage your own projects
• Excellent verbal and written communication skills
• We’re a global company whose primary business language is English and so fluency in English is required.
• Fluency in Korean is required as you will focus on client engagement and business development for the Sales desk covering the Korean market.
• To be eligible for this program, you must be authorized to work in South Korea. We do not offer any type of employment-based immigration sponsorship for this program.

Help us learn about you by submitting a complete and thoughtful application, which includes your resume. Your application and resume is a way for us to initially get to know you, so it’s important to complete all relevant application questions so we have as much information about you as possible.

After you confirm your application, we will review it to determine whether you meet certain required qualifications. If you are advanced to the next step of the process, you’ll receive an email invitation to complete a video interview, powered by HireVue. This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.

Completion of the HireVue video interview is required, and your application will not be considered for further review until you have completed it. We strongly encourage that you apply and complete this as soon as possible, since programs will close as positions are filled.

Please email us atfor any enquiries, and visit

As a Personal Advisor, in J.P. Morgan’s Wealth Management’s National Branch Personal Advising group, you will partner with clients to create custom financial plans based on their goals. You will meet with clients primarily through scheduled appointments via video or phone, build a personalized financial plan for each client, and match clients with investment portfolios that are designed and managed by J.P. Morgan’s Chief Investment Officer. You will also provide advice to existing clients as they need it, helping them navigate shifting priorities around their finances and their lives. Personal Advisors will work in a full time based office environment to support the full book of clients.

Job responsibilities:

• Leverage experience and understanding of investments, wealth planning, credit and banking concepts to help clients achieve their financial goals
• Convert high quality leads into new clients and help to maintain those relationships
• Utilize a “solution-oriented” mindset to work towards best possible outcomes for all clients
• Ensure that proposed solutions fulfill clients' needs and objectives in the short, medium and long term through a holistic goals-based planning approach
• Demonstrates strong organizational skills and applies a disciplined and organized approach throughout their day
• Educate clients on the digital products available to them to better monitor, maintain and achieve their financial goals

Required qualifications, capabilities, and skills:

• A valid and active Series 7
• A valid and active Series 66 (63/65) license is required or ability to obtain within 60 days of starting in the role as a condition of employment
• This role requires you to be licensed in all states

Preferred qualifications, capabilities, and skills:

• At least 3 years of relevant financial services or brokerage experience strongly preferred with focus on financial planning
• Bachelor’s degree preferred
• CFP preferred

A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations.

As a Risk Reporting Specialist, Analyst in our Corporate Risk Management team, you will be at the forefront of managing risk through changing market conditions. You will work closely with the Chief Risk Officer to establish a robust onshore risk governance framework, ensuring compliance with Korea regulations. Your role will be pivotal in managing regulatory reporting and presenting risk profiles to the Risk Committee, fostering informed decision-making.

Job responsibilities

• Establish and maintain a comprehensive onshore risk governance framework in compliance with Korea's regulatory requirements.
• Serve as the primary gatekeeper for queries and inspections from local regulators on general risk matters of the Legal Entity.
• Manage the submission of regular regulatory reports via the Korea regulatory system.
• Present Legal Entity risk profiles to the Risk Committee, highlighting relevant risk and control issues.
• Undertake additional supporting roles as required by the Korea Senior Country Business Manager office.

Required qualifications, capabilities, and skills

• Bachelor's degree in Finance, Business, or a related field
• Strong interpersonal and communication skills, with the ability to interact at all levels
• Proficient in MS Office (Word, Excel, PowerPoint, and Outlook)
• Strong control and quality management skills; accuracy and attention to detail are vital
• Assertive and self-confident, comfortable interacting with senior management
• Excellent problem-solving and time management skills

Preferred qualifications, capabilities, and skills

• Experience in financial institutions as a market analyst or a member of risk management team
• Well-developed negotiation, persuasion, and influencing skills
• Excellent coaching skills
• Detail and deadline-oriented