דרושים Payments - Sub Saharan Africa Senior Sales Executive Director Johannesburg ב-גיי פי מורגן ב-South Africa, Johannesburg

As a Cash Management Product Manager – Payments – Vice President in the part of the CEEMEA Country Product Management team, you will be responsible for supporting the firm’s strategy, product capability and development in South Africa as well as more broadly in the Sub Sahara region. Roll out and seamless implementation of the TS services that J.P. Morgan delivers to clients locally. In addition, you will need to ensure the strategy is built for purpose, in accordance with local market practice, regulatory landscape and product requirements. The role includes extensive collaboration with multiple internal stakeholder groups e.g. Functional Product Managers, Sales, Operations, Client Service, Technology, Risk, Compliance and Legal.

Job Responsibilities

• Execute TS product strategy through end-to-end understanding of how the South Africa market works and how payment products are used by clients in the region
• Create compelling business cases with detailed analysis of the market, payment landscape, revenue opportunities and proposed solutions
• Develop and deliver short, medium and long-term strategy in line with the defined strategy of functional product managers, ie. Core cash, Liquidity, Access, FX, etc
• Manage and coach Product manager associate with direct reporting line
• Work closely with Sales, Operations, Technology and Implementations team to identify, develop and implement products
• Develop commercialization and communication plans for new solutions
• Through creative thinking, leverage partner solutions, Fintechs and innovation, grow capabilities and footprint in the region
• Understand local legislation impacting TS products and ensure they are taken into consideration as part of the strategy
• Represent J.P. Morgan at local industry meetings and forums where appropriate
• Anticipate internal and external factors impacting the country and implement plans to mitigate risks and capitalize on opportunities
• Strong control over financial planning and development of a detailed revenue plan whilst driving down cost base and understand the risks inherent in the country and drive programs to reduce them

Required qualifications, capabilities and skills

• Experience in building and delivering payment or growth strategy for a financial institution
• Experience in TS/Corporate banking products (Payables & Receivables, Liquidity, Client channels, Customs Cards etc.)
• Demonstrate understanding of the South African payment landscape
• Demonstrate ability for strategic thinking and influencing at all levels
• Intellectually curious with ‘constant improvement’ mindset and strong attention to detail
• Ability to quickly build strong partnerships, credibility and influence with technology, functional partners, and senior management
• Experience in managing and motivating teams from a diverse backgrounds and seniority
• Commercially minded individual with creative problem solving, capable of developing innovative and differentiated solutions
• Strong presentation and communication skills both with clients and internal partners

Preferred qualifications, capabilities and skills

• Experience in working with vendors and Fintechs is a plus

Job Summary:

As a Customer Success Manager - VP - AI4Tech Learning and Enablement Lead within AI4Tech, you will be instrumental in advancing the engineer's journey by imparting Generative AI skills and best practices to boost adoption and productivity. Your role will leverage your expertise in proactive collaboration, feedback sessions, and deep product knowledge to cultivate a culture of continuous learning and proficiency. You will build and sustain strong relationships with our engineers, gaining insight into their unique needs and goals, and ensuring they achieve success with our Generative AI solutions. Your primary focus will be on promoting product adoption, enhancing proficiency, and empowering engineers to effectively utilize AI technologies, thereby maximizing their potential and contributing to the organization's innovation and growth.

Job Responsibilities:

• Enhance Learning and Proficiency: Design training programs to elevate engineers' skills in Generative AI.
• Drive Adoption and Productivity: Develop strategies to promote Generative AI solutions.
• Cultivate Continuous Learning: Provide ongoing educational opportunities and resources.
• Proactive Collaboration: Facilitate collaboration between engineers and cross-functional teams.
• Feedback and Improvement: Conduct regular feedback sessions to refine training content.
• Relationship Building: Establish strong relationships with engineers to tailor support.
• Product Knowledge Expertise: Provide expert guidance and mentorship in Generative AI.
• Empowerment and Enablement: Provide tools and resources for effective AI technology use.

Required Qualifications, Capabilities, and Skills:

• Technology Expertise: 8+ years of experience in customer success and technology.
• Dev Assist Proficiency: Understanding of Dev Assist tools and practices.
• Generative AI Knowledge: Ability to drive product adoption in Generative AI.
• Communication Skills: Excellent communication and interpersonal skills.
• Technical Acumen: Ability to learn and teach new technologies quickly.
• Agile and DevOps Experience: Familiarity with PDLC, Agile, and DevOps practices.
• Mapping Skills: Proficiency in journey and process mapping.

• Leadership and Planning: Strong leadership and project planning skills.

Preferred Qualifications, Capabilities, and Skills:

• Generative AI Specialization: Specialized knowledge in Generative AI technologies.
• Cross-Functional Collaboration: Ability to work collaboratively across departments.
• Customer-Centric Approach: Focus on understanding and addressing customer needs.

Job Responsibilities:

• Perform specific KYC (Know Your Customer) task and client documentation analysis in support of the approval of new customers and remediation, renewal or amendments to existing ones, identifying and applying regulatory requirements of the different applicable jurisdictions and internal procedures.
• Obtain a general understanding of and execute AML (Anti money laundering) policies and internal procedures, in accordance with local and global principles.
• Address business questions and advise about onboarding requirements and status.
• Ensure quality Control activities: In-depth knowledge of procedures and systems to ensure client records are compliant with all applicable rules, protecting reputation, assets and finances of the bank.
• Ensure Standard Operating Procedures are updated reflecting the latest procedures.
• Collaborate with other supporting areas such as Legal, Compliance, Internal Controls, Technology, Client Services, as well as with other Regional and Global Client Onboarding teams.
• Participate in special projects as requested

Required Qualifications, Skills and Capabilities:

• University degree.
• Fluent English is mandatory, both written and verbally. Formal communication in English is required on the daily tasks.
• Minimum of one year relevant working experience
• Excel skills

If you join the company, you will be part of a diverse and inclusive team that supports each other and will empower you to do your best work.

Your wellbeing is very important to us. Below you´ll find some examples of ongoing initiatives to promote it and a link to learn more about our benefits & culture:

• Home office/flexible work arrangements and work tools to ensure a great experience.
• Generous vacation, exam and parental leave.
• Support for parents, including Family Network that provides support to parents and caregivers, Lactation room on premise, and Paid Day Care for your children up to 6-years-old.
• Medical coverage for you and your family, including domestic​ partners.
• Employee Assistance Program which provides personal and confidential advisory on psychological, financial and legal matters.
• Wellness programs – e.g. Yoga, stretching and mindfulness classes delivered on premises.
• Language classes, mentorship programs and customized trainings.
• Platform for employee discounts in Buenos Aires.
• Many others that will be presented to you if you join the team.

Job Summary:
As a Payments Product Associate within the Market and Product Expansion team, you will be at the forefront of product growth and market expansion. Your role will involve supporting client and regulatory requirements, ensuring our products meet compliance standards. You will collaborate with cross-functional teams to drive product and market strategies, providing insights that shape our offerings. This position offers a platform for career advancement and skill development in a supportive and inclusive environment.

In this role, you will work closely with various departments to facilitate the product and market strategy, ensuring our offerings are competitive and compliant. You will have the opportunity to develop your skills and gain experience, positioning yourself for future growth within the organization.

Job Responsibilities:

• Research and analyse market trends, competitor pricing strategies, and client behaviour to identify opportunities for product improvements.
• Assist in the development of collateral tailored to specific markets.
• Understand and follow defined regulatory procedures to confirm our products meet regulatory requirements prior to release.
• Follow and assist with the development of the product’s risk and compliance model.
• Identify inefficiencies in regulatory processes and propose solutions.
• Manage delivery of strategic initiatives

Required Qualifications, Capabilities, and Skills:

• Bachelor’s degree
• Proven expertise in Product Management
• Expertise in Project Management.
• Emerging knowledge of risk management and controls
• Proficiency in Microsoft Word, Excel, and PowerPoint.

Preferred Qualifications, Capabilities, and Skills:

• Strong analytical skills with the ability to interpret complex data and make informed decisions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience in a fast-paced, dynamic environment with a focus on continuous improvem

As a SSA Senior Sales Director within our sales team, you will take charge of originating sales and managing relationships with our largest and most strategic clients in the SSA region, particularly those in the Energy sector. Your role will require full-time, intensive engagement with clients at their headquarters and throughout their global operations. You will interact with client contacts at various levels, adeptly navigating the complexity and diversity of their businesses. Your expertise and leadership will be instrumental in promoting our sales strategy and ensuring the success of our client relationships.

Job Responsibilities

• Lead sales origination efforts for strategic clients across SSA.
• Develop and maintain strong, long-term relationships with key client stakeholders at multiple levels.
• Provide comprehensive coverage of client operations, both at headquarters and globally, to ensure seamless service delivery.
• Collaborate with cross-functional teams to design and implement tailored financial solutions that meet client needs.
• Analyze market trends and client data to identify opportunities for growth and innovation.
• Represent J.P. Morgan Payments at industry events and client meetings, showcasing our capabilities and thought leadership.
• Drive the development and execution of strategic sales plans to achieve revenue targets and business objectives.
• Ensure compliance with company policies and industry regulations in all client interactions.
• Mentor and guide junior sales team members, fostering a culture of excellence and continuous improvement.
• Monitor and report on sales performance metrics, providing insights and recommendations for improvement.
• Stay informed about industry developments and emerging trends to maintain a competitive edge.

Required qualifications, capabilities and skills

• Able to demonstrate the required level of experience in cash management, sales and relationship management
• Possesses knowledge and understanding of Payments products
• Competence in assessing new opportunities/contacting key decision makers
• Strong account planning and demonstrated execution
• Strong creative solution and problem solving skills
• Excellent verbal and written communication skills as well as negotiation skills
• Proven ability to build and develop relationships
• Superb attention to detail and time management skills
• Understanding of Compliance and KYC processes
• Effective collaboration, relationship-building and interpersonal skills