דרושים Testing Center Excellence - Risk Control ב-גיי פי מורגן ב-Philippines, Quezon City

As a Talent Program Lead in the Client Onboarding & Service Solution Center, you will lead our best-in-class Customer Service Apprenticeship program, delivering future talent into a customer-focused organization. You will partner with internal and external stakeholders, support apprentices throughout their journey, and drive people-related objectives across the global Client Onboarding & Service Solution Center. You will help us build strong relationships with schools, colleges, and industry forums, ensuring an inclusive and impactful talent pipeline.

Job Responsibilities:

• Partner with the Emerging Talent team to lead a two-year Customer Service Apprenticeship program focused on customer service and French bilingual capabilities.
• Ensure an exceptional candidate experience throughout the application and assessment process.
• Maintain strong relationships with campus and experienced recruiting teams to leverage best practices.
• Build relationships with local schools and colleges, especially those with French language skills, and represent the firm at events.
• Execute all safeguarding requirements for the employment of minors.
• Provide oversight, mentorship, and support for individual apprentices during their program.
• Lead people-related program opportunities within the global COS Solution Center, including managing industry relationships.
• Partner with regional stakeholder groups to provide business and talent program information in wider forums and materials.
• Own the monthly Business Unit Review and contribute to reporting and communications.

• Previous program management experience.
• Business recruiting experience with a strong focus on candidate experience and diversity.
• High standards and attention to detail, with strong planning, organization, and time management skills.
• Consultative and decisive partner to clients; excellent relationship management skills.
• Excellent verbal and written communication skills, comfortable presenting to large groups.
• Passion for working with and assessing school and college students.
• Ability to work with large data sets to identify trends and provide regular reporting to senior stakeholders.

• Ability to perform data analyses and visualizations using tools such as MS Excel, Alteryx, or Tableau.
• Previous experience with talent programs or business management activities.

As the Quality Control Manager within the WLS Dealer Services LOB, you will be tasked with performing quality reviews and reporting. The reviews will be across various functional teams and comprise difficult, complex, or multilayered deals and transactions.

Job Responsibilities:

• Develop reporting tools for the Quality Control team.
• Perform reviews of customer files and transactions against pre-established criteria for quality control.
• Enter information accurately in quality system of record for tracking and reporting.
• Ensure all quality-related requests are completed within service level agreement (SLA). Ensure testing job aids and procedures are kept current.
• Follows documented quality policies and procedures.
• Identify and escalate error trending for training/coaching opportunities.
• Develop documentation of results and activity, which can include the preparation of standard reports, process updates, and issue logs and tracking. Develop a strong knowledge of the Operational processes.
• Collaborate with fellow Quality Managers and Analysts to determine best practices.
• Provide feedback to processor regarding errors.
• Participate in quality related projects, control testing which includes control walk through discussion and sample gathering, departmental projects as assigned.

Required qualifications, skills and capabilities

• Detail oriented with ability to work independently.
• Proactive/self-motivated including ability to work with moderate supervision.
• Strong organizational and multi-tasking skills with demonstrated ability to manage expectations.
• Ability to deliver on projects and tasks with competing priorities.
• Excellent written and verbal communication skills. Excellent computer skills; proficiency in MS Excel, Alteryx, SQL.
• Problem solving/Analytical skills – critical thinking.
• Ability to manage and research on projects as needed. Ability to work in a team environment. Ability to partner with colleagues and develop positive working relationships for sharing risk identification & resolution practices.

Preferred qualifications, skills and capabilities

• Quality Analyst/Business Analyst experience (preferred)
• Knowledge of Floor Plan lending (preferred)
• Knowledge of the Datascan System (preferred)

As a Full-time Analyst in the Internal Audit Program, you will start with comprehensive training to introduce you to our firm, our practices and our culture. After training, you will join one of our lines of business (Asset & Wealth Management, Commercial Banking, Consumer & Community Banking, or Corporate & Investment Bank), Corporate Function or Technology Internal Audit teams.

Job Responsibilities

• Identify and analyze risks in our businesses and evaluating the controls established to mitigate those risks
• Test controls by reviewing documents, observing the teams and meeting with management
• Provide management with feedback regarding the effectiveness of the controls

Required qualifications, capabilities, and skills

• Pursuing a B.A., B.S., or 5th year M.A. or M.S., with an expected graduation date of December 2025 through July 2026
• Have a well-rounded academic background
• Bring exceptional analytical and problem-solving skills
• Strong attention to detail
• Have the ability to manage time, prioritize and know when to seek help
• Strong verbal and written communication skills
• Working knowledge of MS Office (Excel, Word, PowerPoint, Outlook)

Preferred qualifications, capabilities, and skills

• All majors considered; Finance, Accounting, Management Information Systems (MIS) or Computer Information Systems (CIS) focused majors are a plus
• Preferred minimum cumulative GPA of 3.2 on a 4.0 scale

Locations you can join:

• Jersey City, NJ
• Wilmington, DE

To be considered for the Internal Audit Analyst Program, you must complete the following steps:

1. Submit a complete and thoughtful application, which includes your resume, location preference
   • Your application and resume are a way for us to initially get to know you. It’s important to complete all relevant application questions, so we have as much information about you as possible. We will review your application to determine whether you meet the required criteria.
2. If you meet the minimum criteria for the application, you will receive an email invitation to complete a video interview, powered by HireVue.
   • This is your opportunity to further bring your resume to life and showcase your experience for our recruiting team and hiring managers.
   • HireVue is required, and your application will not be considered for further review until you have completed this step.
   • We strongly encourage you to complete your HireVue video(s) within three days of receiving.
3. Applications will be reviewed on a rolling basis. We strongly encourage you to submit your application as early as possible as programs will close once positions are filled.

As a Quality Control Associate in the Credit Quality Team, you will perform day-to-day quality reviews, provide guidance to data owners, and collaborate with stakeholders to ensure quality performance aligns with firm policies. You will be part of a team that protects the bank from potential credit losses and supports the administration and monitoring of credit facilities.

Job Responsibilities:

• Perform quality review and audit of mortgage or credit facilities in compliance with Standard Operating Procedures.
• Interpret firm policies and compliance requirements for incorporation into company systems/procedures.
• Contribute to continuous improvement and development of quality initiatives and engineer process change as needed.
• Assist data owners and approvers to meet schedules or resolve problems at peer level.
• Maintain a risk and controls mindset, challenge the status quo, and identify process efficiencies.
• Additional responsibilities may include assistance with process transfers, partner communications, and maintenance of quality agreements.

Required qualifications, capabilities, and skills:

• Bachelor’s degree in a relevant field;
• At least 3 years of relevant experience reviewing legal documentation or in a similar function in a financial services institution.
• Background in audit or control function experience is an advantage.
• Demonstrated relationship-building and interpersonal skills with an ability to communicate at all levels.
• Strong organizational skills and keen attention to detail.
• Ability to work independently, prioritize, and meet tight deadlines and ability to adapt in a fast-paced, dynamic, and changing team environment.
• Strong solutions-based problem-solving and analytical skills and proficient in MS Word, Excel, and Access.

Preferred qualifications, capabilities, and skills:

• Law degree preferred.
• Background on credit or lending policies is a plus.
• Ability to identify and suggest improvements and engineer process changes.
• Knowlegde Alteryx, Python, Exceptor, Signavio

As a Lead Credit Risk Manager -Vice President on the Asset Based Lending team, you are responsible for managing an assigned portfolio of Commercial and Specialized Industries (C&SI) clients who have Asset Based loans and all other related exposure. Credit Risk Managers lead the client credit relationship with C&SI bankers who manage the overall relationship along with ABL Originators. In this role you will have extensive interaction with clients, other product partners, internal and external legal counsel, lenders, consultants and investors.

Job Responsibilities

• Lead all aspects of the credit relationship, including credit analysis, financial modeling and coordinating credit approval for all products including loans, derivatives, leases and cash management
• Proactively support and enhance client relationships
• Assign and assess internal ratings, risk assessment and risk mitigation. Recommend changes in structure or account management strategy to address negative trends. Assess monthly, quarterly and annual financial statements and borrowing base reporting
• Provide leadership in structuring and negotiating Credit Agreements, amendments and waivers. Manage and monitor loan products including affirmative, negative and financial covenant compliance. Manage ongoing communication with bank group members as well as with other team members.
• Interpret collateral appraisals and field exams. Ongoing monitoring of collateral trends and liquidity, establishing reserves and recommending appropriate course of action to address issues
• Effectively challenge Banking Teams, partner with Debt Capital Markets, Treasury Services, Leasing, Derivatives and Loan Operations
• Communicate with Senior Management, respond to regulatory requests and maintain internal credit files
• Train and mentor junior team members

Required Qualifications, Capabilities and Skills

• Strong understanding of capital markets, financing structures, derivatives and cash management products as well as related documentation
• Excellent communication skills - both written and verbal
• Ability to multitask in a fast paced environment

Preferred Qualifications, Capabilities and Skills

• Bachelor's degree in Accounting or Finance preferred
• Minimum 6 years of experience in Risk and Asset Based financing knowledge strongly preferred

Job Summary:

As a Data Scientist VP on the Home Lending Modelling team, you’ll join an organization that builds, implements, tests, and analyzes ML/AI products & solutions. Your ability to understand data relationships and take ownership of data-driven tasks will be key to your success. You’ll also develop approaches and/or processes to accomplish goals with an emphasis on A/B testing & advanced analytics. You’ll utilize strong communication skills to effectively operate in direct collaboration with key stakeholders across functions and lines-of-business.

Job Responsibilities:

• Design, implement, and analyze A/B tests to evaluate the effectiveness of various strategies, initiatives, and ML/AI models.
• Collaborate with cross-functional teams to identify testing opportunities and develop hypotheses.
• Ensure rigorous statistical analysis and interpretation of test results to inform business decisions.
• Leverage a variety of statistical and mathematical techniques and algorithms to analyze datasets and solve complex business problems.
• Develop presentations to summarize and communicate key messages to senior management, sponsors, and colleagues.

Required Qualifications, Capabilities, and Skills:

• 5+ years of experience working in an A/B testing and/or analytical role.
• MS degree in a related field, such as Data Science, Applied Mathematics, Statistics, Engineering, Economics, or similar STEM discipline.
• Experience using statistical programming languages (Python, R) to manipulate data and draw insights from large data sets.
• Practical understanding of ML/AI.
• Adept at explaining and converting complex concepts into digestible information for audiences at various levels of the business.
• Strong storytelling capabilities.

Preferred Qualifications, Capabilities, and Skills:

• Functional industry experience in finance, operations, sales, marketing, credit/risk, or technology.
• Knowledge of the mortgage industry.

Join J.P. Morgan, a global leader in financial services, and make your mark in our Asset & Wealth Management division. Unlock your potential by contributing to our quality control initiatives and driving process improvements.

As a Quality Control Team Lead in the Credit Operations group within J.P. Morgan Asset & Wealth Management, you will play a crucial role in reviewing the quality of operations work for compliance with procedural and regulatory requirements. You will identify patterns and trends, address root causes, and ensure corrections are made, contributing to the continuous improvement of our processes.

Job Responsibilities:

• Perform quality review and audit of credit facilities in compliance with Standard Operating Procedures.
• Suggest process and procedure improvements based on quality review findings.
• Participate in quality improvement projects and offer suggestions for process enhancements.
• Maintain a risk and controls mindset, challenging the status quo and identifying process efficiencies.
• Communicate and escalate discrepancies to Credit Services management for resolution.
• Assist with additional responsibilities as assigned by management, including process transfers and partner communications.

Required qualifications, capabilities, and skills:

• Bachelor's degree with at least four years of experience in a related position.
• Ability to perform in a fast-paced environment and handle multiple tasks through effective prioritization.
• Strong organizational and interpersonal skills, highly detailed and results-oriented.
• Strong verbal and written communication, as well as analytic skills.
• Self-motivated and able to work independently, multi-task, and reprioritize work.
• Ability to interact with varying levels throughout the organization.

Preferred qualifications, capabilities, and skills:

• Prior exposure to traditional credit and/or mortgage products.
• Knowledge in data mining and use of MS Office applications.