דרושים Card Marketing Regulatory Reviewer ב-גיי פי מורגן ב-Philippines, Cebu City

As an External Reporting Associate within the Commercial & Investment Bank team, you will have the chance to cooperate and work across various business lines and corporate stakeholders in support of the Commercial & Investment Bank's reported figures. Your role demands strong attention to detail, communication, and influence across these stakeholders, during tight deadlines for external reporting. Moreover, this role provides high visibility to senior stakeholders in the Commercial & Investment Bank and Corporate functions, with your analysis playing a crucial role in steering communications.

Job responsibilities

• Apply up-to-date product/industry/market knowledge in specialty areas of reporting
• Consolidate, review, and analyze quarterly financial data for accuracy and completeness including articulation of variance analysis in tight timeframe of external reporting calendar.
• Coordinate data collection and quarterly business results with various lines of business, Regulatory Controllers, and SEC reporting teams
• Assist in the thorough assessment of issues and outcomes
• Clearly communicate financial information to the lines of businesses and able to flag potential issues
• Adhere to control procedures to ensure accurate reconciliation between regulatory filings, SEC filings and other published financial reports (e.g., Earnings, Form 10-Q, Annual Report/Form 10-K, Call Report & FR Y-9C, Pillar III, etc)
• Ensure accurate and complete data submission to Regulators
• Interpret and define regulatory and/or SEC requirements and coordinate internal and external policies
• Establish and manage relationships with the line of business, corporate functions, as well as with external regulatory agency constituents through ongoing partnership and dialogue
• Participate in continuous improvement efforts around data quality review and external reporting improvement projects

Required qualifications, skills, and capabilities

• 3+ years in a Finance organization with exposure to accounting, financial statements, and/or regulatory reporting
• Bachelor's degree in Accounting or Finance
• Experience in External Reporting, Product Control, or Financial Control
• Strong skills in time management, problem solving, written and oral communication
• Team player, with ability to lead effectively across diverse functions, locations, and businesses while seeing items to their conclusion
• Excellent Excel, power-point and ability to create/drive efficiencies
• Strong analytical skills
• Extremely strong organizational and time management skills

Preferred qualifications, skills, and capabilities

• Project management experience/skills
• CPA
• Experience in SEC Reporting or Regulatory Reporting

As a Global Regulatory Change and Controls Analyst within the Corporate Investment Banking Global Regulatory Change and Controls team, you will be tasked with the execution of daily regulatory obligations and managing exceptions in regulatory reporting controls.

Job responsibilities:

• Execute daily reporting controls to ensure completeness, accuracy, validity and timeliness of regulatory reporting.
• Log and track issues or control gaps identified.
• Work with Business and Technology to prioritize the requirements by presenting the business case.
• Escalate reporting issues to Senior management, Compliance and appropriate Control Forums in a timely manner.
• Conduct thematic review of regulatory reporting issues or breaches, and propose the enhancement plans.
• Drive and deliver regulatory reporting process changes including automation initiatives.
• Perform end to end testing for Regulatory changes.

Required qualifications, capabilities, and skills:

• 5 years of experience in execution of Regulatory Reporting controls.
• Knowledge of operational processes and controls, with good understanding of risk, controls and quality assurance functions.
• Identify source of data, validating data, writing business requirements and testing reports.
• Effective communication skills, with an ability to negotiate and influence different levels of stakeholders in CIB LOBs and functional areas.
• Ability to collaborate with partners across multiple disciplines, functions and locations
• Analytical and problem solving skill with strong sense of ownership and responsibility
• Have a proactive, focused approach, looking at continuous ways to improve the control and operational environment.

Preferred qualifications, capabilities, and skills:

• Experience in Alteryx or Tableau for improving & automating regulatory reporting controls
• Prior experience in executing regulatory reporting controls like completeness, accuracy & timeliness.

As a Markets Operations Reporting Analyst within the Broker-Dealer Servicing Business, you will support the day-to-day operations for transaction processing, handling reconciliation, control, and regulatory reporting. You will be responsible for end-to-end process management, ensuring flawless delivery and continuous process improvement. You will develop industry and product knowledge, understand customer segments, and apply different servicing approaches. You will implement development plans for staff, effectively work in a team, and liaise with internal and external stakeholders. You will have frequent exposure to senior leaders through reporting and securing approval.

• Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. Ensure follow up for all ageing items and accuracy in processing in line with SOPs with no errors
• Perform end to end process responsibility and to be in control of End of day reports, cut-offs and critical intra day reports
• Escalate any error/exceptions on identification
• Respond to routine queries/complaints and ensuring completeness, and be audit focused in all BAU activities
• Comply with the firm's policies & SOPs; Navigate systems proficiently and accurately
• Identify opportunities for process efficiency & implement in a controlled manner
• Exhibit effective communication with key stakeholder, utilizing thorough knowledge of SOPs/related check points
• Perform all work in accordance to department procedures and are within quality standards; Exercise good judgment and degree of confidentiality
• Getting the team along to achieve common objective; Work in partnership with Local OCM team for QA Tests, MIS, Audit etc
• Working with seniors to achieve organization agenda; Review and improve on productivity benchmarks on ongoing basis and partner with Managers and ensuring complete control of business
• Amenable to working onsite in Bonifacio Global City

Required qualifications, capabilities and skills:

• At least 3 years relevant experience reconciling security & NOSTRO positions, TLM breaks; accounts payable and receivable, reconciliation etc.
• Strong business knowledge i.e. Investment Banking, product knowledge in derivatives, fixed income, and equities.
• Knowledge of accountancy, journal entries, general ledger, book keeping etc.
• Working knowledge of industry systems like TLM (trade lifecycle management), E-PI (e-Serve Payments Initiation)
• High level of attention to detail and ability to multitask
• Ensure all day to day queries dealt with within required SLAs and escalate issues to the immediate manager
• Analytical, problem solver and able to multi-task
• Strong business writing and verbal English communication skills
• Strong Interpersonal skills. Should be able to communicate at all levels.

At Chase, you will focus on business results by offering options and finding solutions to help our customers.

Job Responsibilities

• Works in a call center environment that requires 100% phone-based customer interaction
• Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
• Communicate with customers in a metrics-driven environment
• Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
• Take ownership of each customer interaction while treating them with respect and responding with empathy
• Work both independently and in a team environment
• Abide by all applicable regulatory and departmental practices and procedures

As a Data Analyst in Payments Governance, you will remain current with card network requirements, leverage tools to research processing data, and create performance metrics. You will collaborate with Payments Governance Reviewers/Facilitators, identify and escalate potential risks, and develop metrics and dashboards for leadership.

Job Responsibilities:

• Remain current with card network requirements for payments products.
• Leverage tools like Snowflake, Python, Tableau, Alteryx, and Power Apps for data research.
• Monitor Third Parties processing to identify changes, trends, or anomalies.
• Collaborate with Payments Governance Reviewers to solve data analytics and reporting pain points.
• Ensure accurate and timely information throughout the assessment process.
• Identify, research, report, and escalate potential risks in the data.
• Communicate professionally with stakeholders.
• Review, analyze, recommend, and implement process changes for Third Party oversight.
• Maintain system access profiles, SOPs, and process flows.
• Develop metrics, dashboards, and reporting for Payments Governance leadership.
• Ensure integrity of the Payments Governance database/SharePoint site/repository.

Required Qualifications, Skills, and Capabilities:

• Minimum 2 years of experience with Merchant Services data analysis.
• Minimum 2 years of experience in Merchant Services, Payments.
• Strong detective mentality with a passion for analytic research.
• Ability to develop efficient workflows in Alteryx.
• Proficient with Excel & PowerPoint for presentations and analytics.
• Experience in analyzing voluminous data from raw sources.
• Analytical thinker with excellent communication skills.
• Ability to monitor and analyze performance data and make recommendations.
• Sound judgment and flexibility in problem-solving.
• Contribute to a productive business culture.
• Ensure quality of user experience and secure data.

Preferred Qualifications, Skills, and Capabilities:

• Experience with analytical packages/databases like SAS, SQL, Python.
• Advanced knowledge of Merchant Services systems and Agile practices.
• Interest in financial compliance, risk, and regulations.
• Strong interpersonal skills with a client focus.
• Extremely analytical with superior communication skills.
• Knowledge of Chase workflow management systems like Pega, Navigator, JIRA.

Additional Information:

• Shift Schedule: 8PM-5AM MNL Time (Mon-Fri)

As a Call Center Customer Service Specialist within Fraud, Collections, Retail & Card Services at Chase, you will deliver exceptional service to our customers by efficiently addressing their inquiries and enhancing your skills in customer interaction and problem-solving. You will play a crucial role in handling customer transactions, including fraud investigations, collections, payments, loans, and more, providing you with a diverse and dynamic work experience.

Job Responsibilities

• Works in a call center environment that requires 100% phone-based customer interaction
• Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
• Communicate with customers in a metrics-driven environment
• Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
• Take ownership of each customer interaction while treating them with respect and responding with empathy
• Work both independently and in a team environment
• Abide by all applicable regulatory and departmental practices and procedures