דרושים Hedge Fund Accounting - Avp ב-גיי פי מורגן ב-Ireland, Dublin

As a Client Service Delivery Associate within JPMorganChase, you will play a pivotal role in enhancing our client relationships by providing exceptional customer service and operational support. Your broad knowledge of banking principles and practices will be instrumental in addressing client inquiries, processing transactions, and troubleshooting complex issues. Your proficiency in strategic planning and change management will enable you to identify opportunities for improvement and drive initiatives that enhance service delivery. Your role will also involve liaising with various departments, ensuring compliance with technical standards and policies, and making decisions that have a direct impact on our departmental outcomes. Your ability to influence and manage internal stakeholders will be key in achieving our shared goals.

Job responsibilities

• Addressing client inquiries, process transactions, and troubleshoot complex issues to ensure client satisfaction.
• Implement strategic planning and change management initiatives to enhance service delivery, while adhering to established policies and practices.
• Influence and manage internal stakeholders to drive mutually beneficial outcomes, leveraging your skills in strategic planning, conflict management, and internal stakeholder management.
• Protect both the client and the institution from potential financial and reputational damage.

Required qualifications, capabilities, and skills

• 4+ years of experience or equivalent expertise in a client service role within a financial institution.
• Demonstrated proficiency in detecting and preventing fraudulent transactions to protect clients and the institution.
• Experience in liaising with various departments to ensure compliance with technical standards and organizational policies.
• Proficiency in influencing and managing internal stakeholders to drive mutually beneficial outcomes.

Preferred qualifications, capabilities and skills

• Ability to implement strategic planning and change management initiatives in a customer service environment
• Ability to analyze a process and recommend ways to improve quality, control, and efficiency.
• Drive continuous improvement initiatives for high-quality client experiences.
• Utilize data and tech literacy for innovative client solutions.
• Mentor team members and lead projects to meet client and business goals.

Job Responsibilities:

• Provide a premier client service by building a strong relationships with clientsand internal stakeholders
• Become proficient in client / fund static data set up on HFS systems such as Arcesium, FuMA, FAIRx and IRIS
• Work closely with accounting to agree the ideal fund structures, workflow and allocations setup.
• Participate in pre-launch calls highlighting and missing or conflicting data
• Ensure all scheduled work is completed by agreed deadlines, checklists are signed andtrackers updated.
• Proactively review the teams procedures and suggest improvement/automation.
• Complete gap analysis on external administrator reports to understand the data points, logging all differences to JPM standards and workflows.
• Complete data mapping of external reports to the data migration templates and reconciliations tools.
• Work closely with Data Analytics to initialize asset universe and value positions ensuring proper representation.
• Perform detailed NAV reconciliation to external administrator with full back up for audit history.

Preferred qualifications, capabilities and skills:

• A Bachelors Degree finance related.
• Significant experience in the Financial Services industry with prior experience in alternative funds
• Strong working knowledge of fund administration systems, reference data setup and NAV delivery process
• Strong knowledge of hedge fund structures and products including fund of hedge funds.
• Working knowledge of MS Excel & Alteryx
• Ability to effectively communicate with internal and external clients
• Professional and proactive approach to work
• Strong organizational skills, concern for quality, accuracy and working to deadlines
• Strong analytical and problem solving skills

Job responsibilities

• Lead and coach teams to adopt and implement agile methodologies and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals.
• Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership.
• Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions.
• Identify trends and generate original ideas to contribute to the development of new policies and ideas within the discipline.
• Supports the removal of impediments to increasing agility and effectiveness for the team and the organization.
• Cultivates the health and the effectiveness of teams through qualitative and quantitative measures along key dimensions of culture, practices, mindset and structure, while ensuring appropriate usage of the measures by the teams and the organization.
  

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
• Possess advanced knowledge of multiple product development lifecycle stages, methodologies, and new ideas, enabling effective guidance and support for teams.
• Display advanced knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability.
• Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context.
• Scrum Master and Team Coaching certifications: PSM 2/3, A-CSM, CSP-SM, ICP-ATF, ICP-ACC, ICE-AC.
• Solid understanding of de-scaling and scaling approaches for agility, such as Team Topologies, Nexus, LeSS, Scrum of Scrums, Scrum at Scale, SAFe.
  

Preferred qualifications, capabilities, and skills

• Formal training on Agile coaching, such as recognized coaching certifications.

Join our fun, high-energy team as a Community Home Lending Advisor in Chase Home Lending and put your exceptional knowledge and understanding of home lending products to good use by serving as your customers’ chief point of contact throughout the life of the loan while the Home Lending team supports you by sharing demonstrated knowledge in this area of specialization. You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase. You will have a unique opportunity to grow your career while making a significant impact on our business.

Job responsibilities

• Maintain an active knowledge of Chase home lending products, as well as local housing assistance programs and grants available for down payment and/or closing cost assistance
• Promoting mortgage products to existing Chase customers and to other customers in the community you serve, continually engaging with a pipeline of customers ‘not mortgage ready’ for home ownership through education and counseling processes until they are ready to apply, while maintaining compliance with current lending guidelines and Chase policies
• Act as the internal and external mortgage expert, conduct productive activities that promote mortgage loan originations with external relationships in the community you serve
• Partner with the branch team, by providing training on products and services, , meeting with their customers and introducing new clients to bankers for additional products and services
• Create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing and other marketing efforts
• Serve as the single point of contact through the customer mortgage loan origination process while being adept at addressing customer concerns and reservations, explaining financial terms and requirements, coordinating with partners and stakeholders, troubleshooting and tackling obstacles, and tracking progress from initial engagement to application through closing

Required qualifications, capabilities, and skills

• A Bachelor's degree or equivalent work experience in sales and/or real estate
• Five years of proven mortgage sales experience including strong product, credit, and mortgage process knowledge and an understanding of Federal Housing Administration (FHA), Veterans Administration (VA), Federal National Mortgage Association (FNMA), and Federal Home Loan Mortgage Corporation (FHLMC) guidelines Unique Requirements, and low-down payment products. (Regional Management approval for internal Home Lending Advisors who have been in their position for less than one year.)
• Knowledge of real estate market in local area and the ability to build new external referral sources and networks (e.g., realtors, nonprofits, community groups, civic/professional organizations required)
• Track record of customer satisfaction as demonstrated in customer satisfaction scores and customer comments
• Superior written and verbal communication skills for preparing and presenting in your community outreach when providing homeowner education and demonstrating knowledge while working with community-based nonprofits, community groups, consumer advocacy groups, and civic/professional groups.
• Intermediate Personal Computer skills in a Windows environment

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: .

Job responsibilities

• Engages technical teams and business stakeholders to discuss and propose technical approaches to meet current and future needs
• Defines the technical target state of their product and drives achievement of the strategy
• Participates in architecture governance bodies
• Evaluates recommendations and provides feedback on new technologies
• Executes creative software solutions, design, development, and technical troubleshooting with the ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information

Job responsibilities

• Execute routine fund servicing transactions, ensuring accuracy and adherence to established guidelines and procedures.
• Collaborate with operations to streamline processes and enhance efficiency in fund servicing operations.
• Stay vigilant about cybersecurity practices, proactively detecting possible threats and deploying strategic measures to safeguard information and systems
• Utilize active listening and questioning skills to understand and address client needs, fostering strong relationships and promoting deeper understanding.
• Contribute to continuous improvement initiatives, applying innovation and design thinking techniques to enhance the efficiency and resilience of our operating platform.

Required qualifications, capabilities, and skills

• Baseline knowledge or equivalent expertise in fund servicing operations, with a focus on executing routine transactions with a high level of accuracy and implementing process improvements.
• Proven ability to apply active listening and questioning techniques to understand and address client needs effectively.
• Experience in continuous improvement initiatives, with a focus on applying innovation and design thinking techniques to enhance operational efficiency

As a Fund Servicing Associate ll within JPMorganChase, you will play a pivotal role in enhancing our fund servicing operations. Leveraging your broad knowledge of fund accounting and administration, you will provide advice and support to ensure progress within established procedures and policies. Your work will have a significant impact on our department, requiring you to apply your advanced analytical and problem-solving skills to develop solutions for varied and complex issues. Your advanced emotional intelligence will be key in building trusting relationships and influencing better outcomes for our team and clients. Your role will also involve planning and organizing your own work, and potentially that of a team, while continuously seeking opportunities for improvement and innovation in our operating platform.

Job responsibilities

• Oversee the maintenance of accurate accounting and securities records for each fund administered, ensuring adherence to all prescribed controls for fund accounting processes.
• Investigate and resolve issues where accounting or securities transactions breach the validation tolerances of the JP Morgan system, applying advanced problem-solving skills.
• Implement operational procedures to complete tasks accurately and timely
• Partner with various Operations Teams, Technology, Product, Sales, Program Management
• Identify and address vulnerabilities in our fund servicing processes, leveraging your proficiency in continuous improvement to enhance efficiency and resilience.
• Ensure deliveryof standard audit support package and oversee resolution of all inquiries from a Fund Accounting perspective during the reporting/audit cycles
• Analyze accounting records and be able to clearly articulate fund accounting transactions/processes to clients, external audit firms, and internal business partners.
• Independently research and respond to auditor and internal inquiries in a timely manner. Participate on calls and in-person meetings with external auditors and clients
• Oversee offshore team’s production of deliverables
• Lead ad-hoc projects and process enhancements
• Coach, develop and mentor staff including setting objectives, providing feedback, and managing day to day escalation items and resolution of complex audit discussion topics

Required qualifications, capabilities, and skills

• Demonstrated expertise in fund accounting and administration, with at least five years of experience focusing on maintaining accurate accounting and securities records, evidenced by successful management of related tasks and responsibilities.
• Demonstrated proficiency in identifying and resolving issues related to accounting or securities transactions, ensuring compliance with validation tolerances.
• Proven ability to implement operational procedures and controls, with a focus on enhancing cybersecurity and anti-fraud measures.
• Advanced emotional intelligence skills, with a proven track record of building trusting relationships and influencing better outcomes for teams and clients.
• Strong analytical, organizational, and time management skills
• Team player with the ability to work productively within a group and maintain a high degree of independence
• Demonstrate strong understanding of various investment types including fixed income, equities, and derivatives and fund accounting transactions such as corporate actions and amortization
• Ability to interact with senior management and clients/auditors. Excellent written and verbal communication skills, comfortable escalating upward
• Excellent problem/issue resolution skills; good critical thinking and decision-making skills

Preferred qualifications, capabilities, and skills

• Experience working across multiple business areas and/or functions to deliver results
• Demonstrated expertise in financial reporting, fund administration, accounting, and/or custody, with five years of experience preferred, evidenced by successful handling of related tasks and responsibilities.