דרושים Senior Executive Assistant ב-גיי פי מורגן ב-India, Pune

As a Quant Analytics Senior Associate within the Data Analytics team, you will design, develop, and deploy AI solutions for Chase Travel. You will collaborate with various teams to create AI applications, focusing on natural language processes and information extraction, to drive analytics insights and support the AI roadmap.

Job Responsibilities

• Organize, update, and maintain data to support engineering and analytics functions.
• Develop enterprise data models and large-scale data processing pipelines.
• Collaborate with cross-functional teams to translate business objectives into AI solutions.
• Act as a data expert, providing insights and recommendations to account teams.
• Develop dashboards and reports using SAS Visual Analytics, QlikSense, and Tableau.
• Assist AI Product teams by providing analytics and guidance for the AI roadmap.
• Identify and track data points for post-release analysis of AI initiatives.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Business Analytics, Data Science, Computer Science, Information Systems, or related field.
• Strong analytical and problem-solving skills with attention to detail.
• 7+ years of experience in designing and implementing data models and analytic solutions.
• Experience with ETL/ELT processes in cloud-based data lake platforms like AWS, Azure, or Snowflake.
• Proficient in SQL, Python, and Alteryx for data analysis and engineering.
• Experience with data models and reporting packages like SAS Visual Analytics, QlikSense, or Tableau.
• Effective verbal and written communication skills.

As a Quant Analytics Senior Associate within the Data Analytics team, you will design, develop, and deploy AI solutions for Chase Travel. You will collaborate with various teams to create AI applications, focusing on natural language processes and information extraction, to drive analytics insights and support the AI roadmap.

Job Responsibilities

• Organize, update, and maintain data to support engineering and analytics functions.
• Develop enterprise data models and large-scale data processing pipelines.
• Collaborate with cross-functional teams to translate business objectives into AI solutions.
• Act as a data expert, providing insights and recommendations to account teams.
• Develop dashboards and reports using SAS Visual Analytics, QlikSense, and Tableau.
• Assist AI Product teams by providing analytics and guidance for the AI roadmap.
• Identify and track data points for post-release analysis of AI initiatives.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Business Analytics, Data Science, Computer Science, Information Systems, or related field.
• Strong analytical and problem-solving skills with attention to detail.
• 6+ years of experience in designing and implementing data models and analytic solutions.
• Experience with ETL/ELT processes in cloud-based data lake platforms like AWS, Azure, or Snowflake.
• Proficient in SQL, Python, and Alteryx for data analysis and engineering.
• Experience with data models and reporting packages like SAS Visual Analytics, QlikSense, or Tableau.
• Effective verbal and written communication skills.

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

As a Client Care Specialist within the Customer Experience Team, you will be responsible for guiding the customer throughout the loan process, which may include requesting any additional documentation, following up on the conditions needed, and answering any customer questions along the way. You will effectively communicate the terms and conditions of the loan approval, including the loan program, terms, conditions, and fees. In this role, you will manage a pipeline of government (FHA/VA), conventional, and purchase loans from initial conditional approval through final underwriting approval. You will engage with customers after conditional approval, upon final approval, and with follow-up calls in between, discussing the structure of the conditional approval, reviewing and requesting outstanding conditions or documentation, and outlining next steps in the process.

Job Responsibilities:

• Focusing constantly on customer service throughout the process, leading to delivering best-in-class service.
• Contacting the customer after the loan has been conditionally approved and upon final approval, including all follow-up calls in between. Discussions may involve, but are not limited to, the structure of the conditional approval, the review and request for outstanding conditions/documentation, as well as discussing next steps in the process.
• Calling the customer/co-customer to obtain necessary information or documentation when needed to complete any action item.
• Updating the information in the system of record and maintaining up-to-date and accurate communication logs to ensure a smooth downstream process for the customer.
• Contacting the customer to discuss the final terms and conditions of the loans, addressing any questions, and proposing a time frame for the loan signing.
• Addressing immediately all issues and concerns raised by the customer and involving the Mortgage Banker when appropriate.
• Escalating any issues or concerns to your team manager when applicable.
• Working daily priorities as assigned by the system, ensuring timely completion of tasks.

Required Qualifications, Skills and Capabilities:

• Minimum of 2+ years of client/customer service experience.
• High school diploma or equivalent.
• Strong troubleshooting and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to communicate clearly and concisely while being aware of their audience.
• Ability to explain underwriting conditions to our customers.

Preferred Qualifications, Skills and Capabilities:

• 2-5 years mortgage processing or underwriting working experience in conventional financing.
• Bachelor’s degree.
• Previous call center experience. Will manage a mix of inbound and outbound calls in a fast-paced, high call volume environment.
• Effectively utilizes all tools such as priority reports, call reviews, and/or loan originations system.
• Proposes solutions to problems and utilizes all available resources (Mortgage Banking Guide Team, Service Level Agreements, etc.).
• Effectively prioritizes their workload with the ability to multi-task.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: .

Chase is looking for an innovative Executive Director, User Experience to lead our Travel design team in India. You'll be part of the Design and Customer Experience (DCE) team, committed to creating top-notch experiences for Chase’s Travel platform. As an Executive Director, you'll promote change, influence product strategy, and advocate for user-centered outcomes. As a local manager, you'll be responsible for recruiting and maintaining high talent standards as we expand.

Job responsibilities

• Develop and implement user experience strategies in line with business objectives and apply your expertise in interaction design and information architecture.
• Lead and mentor a team of experience designers, fostering collaboration and professional development through coaching and performance management.
• Drive innovation by staying updated on industry trends and emerging technologies to maintain a competitive, user-centric approach.
• Utilize data insights to inform decision-making and optimize user experiences for diverse customer segments.
• Articulate product vision and strategy, organizing team efforts to align with business needs and competitive landscape.
• Build strong stakeholder relationships, influence decisions, and champion user-centered design principles.
• Collaborate with Product, Data, and Engineering Executives to scope and plan work.
• Educate the Pune team on design methodology and product model practices.
• Build a unified strategy with design leaders across India to support team opportunities.

Required Qualifications, Capabilities and Skills

• Bachelor’s Degree in relevant design or research discipline (e.g., Interaction Design, HCI, User Experience Design, sociology) or equivalent work experience.
• Design portfolio demonstrating experience working with executives on crucial, fuzzy, ambiguous, ‘Big Picture' strategic challenges that touch many teams.
• 10+ years of experience leading parallel programs of work through full product development cycles, including discovery, concepting, prototyping, specification, and enablement, in cross-functional collaboration with senior Product Managers and Engineering leads.
• 7+ years of experience managing design teams (with 5 or more direct reports), enhancing their effectiveness through one-on-one meetings, professional development, performance reviews, and more.
• Strength in Interaction Design, Visual/UI Design, and Information Architecture; proficiency in adjacent skills such as User Research, UX Writing, Prototyping, and Service Design.
• Comfortable with structuring and planning design work in cross-functional contexts.
• Proven experience collaborating with US based peer design leaders to solve end-to-end user journeys.

Preferred qualifications, capabilities and skills

• Successful experience as a design site lead for a large multinational corporation.
• Experience directing design agencies and consultants as well as employees.
• Excellent communication and presentation skills, including rationale and storytelling that persuades senior leaders.
• Strong facilitation skills and experience employing a variety of methods and techniques; able to get senior executives to actively participate in collaboration sessions.
• Has driven new business thinking and strategy through their user-centered design work.

As a Senior Product Portfolio Operations Associate within the Chase Travel organization of Connected Commerce, you will partner with Product, Engineering, and other stakeholders to deliver a best-in-class Travel product for Chase customers. You will be responsible for quality assurance, including end-to-end UAT testing plans, post-production validation, and release.

Job Responsibilities:

• Collaborate and build strong relationships across the organization.
• Drive multiple work streams simultaneously.
• Possess strong organization and time management capabilities.
• Design and develop business use cases to support the end-to-end testing of Chase Travel.com and mobile.
• Understand and execute Agile Software Development processes, including writing and executing test scripts and data conditioning.
• Demonstrate strong attention to detail, skilled in raising and communicating issues to key stakeholders and seeing them through to closure.

Required Qualifications, Capabilities, and Skills:

• Minimum 5 years of total experience with at least 3 years in Quality Assurance.
• Bachelor’s Degree required.
• Experience with web and mobile (both Android and iOS) testing.
• Ability to manage multiple streams of work and deliver in a timely manner.
• Experience with tools such as Jira and Confluence.
• Ability to lead complex projects, collaborate with teams to complete E2E testing, and provide status, impediments, risks, and resolutions to stakeholders.
• Connect the dots, understand interdependencies, effectively identify roadblocks, and work to remove them.

Preferred Qualifications, Capabilities, and Skills:

• Experience with tools such as Quality Center and Qtest.
• Experience with functional testing automation tools and technologies (Selenium, Java, Cucumber).
• Experience with API test automation (Rest Assured, SoapUI, Postman).
• Banking domain experience.

As a Senior Product Portfolio Operations Associate within the Chase Travel team, you will partner with Product, Engineering, and other stakeholders to deliver a best-in-class Travel product for Chase customers. You will be responsible for quality assurance, including end-to-end UAT testing plans, post-production validation, and release.

Job Responsibilities:

• Collaborate and build strong relationships across the organization.
• Drive multiple work streams simultaneously.
• Possess strong organization and time management capabilities.
• Design and develop business use cases to support the end-to-end testing of Chase Travel.com and mobile.
• Understand and execute Agile Software Development processes, including writing and executing test scripts and data conditioning.
• Demonstrate strong attention to detail, skilled in raising and communicating issues to key stakeholders and seeing them through to closure.

Required Qualifications, Capabilities, and Skills:

• Minimum 5 years of total experience with at least 3 years in Quality Assurance.
• Bachelor’s Degree required.
• Experience with web and mobile (both Android and iOS) testing.
• Ability to manage multiple streams of work and deliver in a timely manner.
• Experience with tools such as Jira and Confluence.
• Ability to lead complex projects, collaborate with teams to complete E2E testing, and provide status, impediments, risks, and resolutions to stakeholders.
• Connect the dots, understand interdependencies, effectively identify roadblocks, and work to remove them.

Preferred Qualifications, Capabilities, and Skills:

• Experience with tools such as Quality Center and Qtest.
• Experience with functional testing automation tools and technologies (Selenium, Java, Cucumber).
• Experience with API test automation (Rest Assured, SoapUI, Postman).
• Banking domain experience.