דרושים Collection Specialist ב-גיי פי מורגן ב-India, Mumbai

Embark on a rewarding journey as an Asset Servicing Specialist within our dynamic Asset Servicing team, where you will manage all corporate and income-related events across various asset classes, ensuring precision and excellence in every transaction.

As an Asset Servicing Specialist within our Asset Servicing team, you will manage all corporate and income-related events across various asset classes. You will reconcile positions, process transactions, and serve as a point of contact for internal communication. This role offers the opportunity to leverage your expertise in asset servicing, work closely with business partners, and promote process improvements.

Job Responsibilities :

• Reconcile positions, payments, and process transactions to client’s account.
• Perform both routine and non-routine asset servicing transactions and tasks with moderate to advanced complexity by leveraging intermediate to advanced subject matter expertise. This may include diagnosing problems and providing operational or technical resolution within defined and limited autonomy.
• Manage customer accounts, process payments, income, or taxes, and resolve queries across multiple corporate- and income-related events.
• Understand the asset servicing lifecycle.
• Serve as point of contact for internal communication with Middle Office and Client Service.
• Review peer work and offer suggestions on process improvements.
• Be flexible with extended hours as per business requirements to meet client expectations.
• Work under pressure and in different shifts

Required qualifications, skills and capabilities:

• Excellent prior asset servicing services, securities lending or prime brokerage operational experience
• Strong analytical and problem-solving skills including taking the initiative to drive change and enhance controls
• Ability to manage through a changing business landscape
• Bachelor’s degree required
• Extensive working knowledge of Microsoft Office products including Word, Excel (VLOOKUP), and Outlook

Posting description

As a Presentation Specialist (PowerPoint & Graphic designer) within Global Corporate Finance Office (GCFO) you will be responsible for the visualizing, creation and formatting of documents such as pitchbooks, proposals, financial statements brochures, infographics, complex presentation covers, templates and other types of presentations following JP Morgan standards using the Microsoft Office suite of applications (PowerPoint, Word and Excel), Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom) and other AI tools. A strong Presentations Specialist is a creative agent who creates visually compelling materials for our internal and external clients.

Job responsibilities

• Intake of presentation and create, edit, and annotate graphic designs and documents in accordance with specifications, using a variety of high-end graphics applications, ensuring quality, timeliness and overall client satisfaction. Be an expert in MS Office Suite. Manage and prioritize multiple deadlines, functioning independently with limited work direction
• Transform client briefs (PowerPoint) into impactful content format and designs leading to client satisfaction
• Ensure JPMorgan Chase's brand integrity while meeting our internal clients' need for creative, professional, high-quality and cost-effective graphic materials
• Receive feedback and apply this to continuous improvements in quality output, develop capabilities for innovation and service excellence
• Develop knowledge of deal process and banker roles in the interest of improving understanding of document requirements and of providing customer service excellence. Develop understanding of global GCFO organization and Presentations teams and colleagues
• Follow established job tracking and completion process utilizing GCFO's Workflow Exchange (WX) tool
• Understand JPMorgan performance process, including the core values against which all staff are rated. Take ownership of performance and seek to excel in these areas wherever possible
• Maintain performance within established team procedures and policies, including attendance and conduct, submission of time worked through the appropriate tool before the given deadlines, and following print security and physical access procedures

Required qualifications, capabilities, and skills

• Graduate in any discipline
• Diploma in Graphic Design and proficiency in MS Office (PowerPoint, Excel & Word)
• Minimum 4 years professional experience in Presentations and Graphics designing, Infographics Creation, Motion Graphics
• Experience in using AI tools and prompting (e.g. image generation, etc.)
• Strong creative thinking, accuracy, attention to detail, exhibiting a range or varied styles and techniques
• Excellent communication and interpersonal skills while working and influencing clients and team members
• Expert knowledge of Adobe Creative Suite—InDesign, Illustrator and Photoshop a must along with expertise in MS Office applications
• Handle sensitive and confidential information with discretion

Preferred qualifications, capabilities, and skills

• Experience and understanding in design concepts, visual communication and infographic storytelling
• Storyboard and conceptualize impactful design in relation to the message or content
• Excellent presentation (PowerPoint) and layout skills
• Accuracy, attention to detail and ability to proof own work
• Proficiency in Japanese language is desirable
• Adaptability / Flexibility and ability to multi-task
• Positive attitude, professional, diplomatic and approachable by teammates
• Open to work flexible monthly schedule during day, night, and weekend shifts

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

Job Summary:

As a Payment Lifecycle Specialist within JPMorgan Chase, you will play a crucial role in upholding the company's strength and resilience. As a part of Billing Operations, you will be responsible for onboarding clients on Billing platforms for statement & invoicing for services provided across multiple lines of business. You will be assigned work daily, supporting requests received from stakeholders to Set-up & maintenance.

Job responsibilities

• Meet day-to-day deliverables with a high level of timeliness and accuracy.
• Ensure all deliverables are met within the given timelines.
• Review processes constantly and regularly, and provide ideas to improve the process.
• Meet the goals and objectives set by the reporting Manager.
• Ensure 100% accuracy while processing transactions.
• Own the end-to-end process of operational support for selected journeys in scope of the unit, including escalations and engagement with internal business partners to support operations.
• Interact closely with stakeholders and customers to ensure proper client experience and hand-offs between service and Operations. Serve as the point of contact for internal communication with front and back office.
• Investigate, follow-up, and resolve client inquiries and problems through effective interaction with clients, banks, operations areas, and other staff in a timely and professional manner.
• Develop subject matter expertise of business processes to assist with correction and remediation.
• Be part of a team that will be required to meet the larger goals of the business and with individual deliverables assigned to team members.

Required qualifications, capabilities, and skills

• Minimum 1 year of experience in Billing Operations or in similar functions
• Maintains utmost accuracy in the processing of payments
• Ability to follow tight deadlines, organize and prioritize workload
• Demonstrated experience of strong analytical and problem-solving skills
• Maintain strong discipline to support in new activities in partnership with multiple teams engaging in operational readiness
• Excellent written and oral communication skills
• Willing to work in any shifts including night shift

Preferred qualifications, capabilities, and skills

• Experience of effective end to end queue monitoring and assisting a team in the prioritization of tasks
• Experience in back-office operations and keen sense of quality control and practices
• Functional experience with MS Office, including Word, Excel, Access, and PowerPoint

As anwithin our, you will spend each day defining, refining and delivering set goals for our firm .

Job Responsibilities:

• Prepare strategy presentations comprising performance and market value.
• Analyze and report on portfolio analytics and characteristics.
• Detail holdings in the portfolio for comprehensive understanding.
• Customize client presentations for Investment Specialist review meetings.
• Conduct analysis of portfolios including positioning, analytics, and performance results.
• Assist in preparing client performance reports and investment review materials.
• Provide commentaries on performance drivers for client understanding.
• Assist in preparation of any other communication required by the team.
• Monitor guidelines and adherence for internal/external managed portfolios.
• Coordinate with Sales, Consultants, and RFP teams to meet their requirements.
• Address any other requirements of the Investment Specialist.

Required qualifications, capabilities and skills

• At least 4 years of experience in financial markets.
• Understanding of Fixed Income and the asset management business
• Proficient in Python use, including previous coding experience
• Strong quantitative and analytical skills, including data analysis and ability to understand data flows.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Proactive, positive approach, able to grasp/learn concepts and procedures quickly.
• Self-starter and ability to work both independently and as a team player.
• Pro-active and excellent communicator with the ability to connect with audiences across different seniority levels.

Preferred qualifications, capabilities and skills

• Master's Degree from a recognized institute in Finance/Economics/Business Administration.
• CFA/FRM candidature would be an added advantage.