דרושים Technology Support Ii - Application/ Production ב-גיי פי מורגן ב-India, Bengaluru

Job responsibilities

• Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate
• Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines
• Collaborates with other software engineers and teams to design, develop, test, and implement availability, reliability, scalability, and solutions in their applications
• Mentor, Coach other Junior fellow SRE members in the location and act as point of contact for driving SRE practices for the team
• Implements infrastructure, configuration, and network as code for the applications and platforms in your remit
• Collaborates with technical experts, key stakeholders, and team members to resolve complex problems
• Understands service level indicators and utilizes service level objectives to proactively resolve issues before they impact customers
• Supports the adoption of site reliability engineering best practices within your team

Required qualifications, capabilities, and skills

• Formal training or certification on site reliability engineering concepts and 3+ years applied experience
• Be the point of contact for all day 2 day SRE operations for the team
• Ability to code in at least one programming language
• Familiar with site reliability concepts, principles, and practices
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Experience maintaining AWS Cloud-base infrastructure AWS/LAMDA/S3/Route 53/Redshift/ECS/EC2/CloudWatch/Auto scaling
• Familiarity with containers or a common Server OS such as Linux and Windows
• Knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, Incident and Change management Process, Experience/ knowledge of GOOGLE SRE Process )
• Knowledge of Tools and concepts like Control-M, Autosys, POSTMAN/Swagger, SERVICE NOW, SQL/ORACLE/My SQL / Python/ PowerShell/OOP
• Knowledge of continuous integration and continuous delivery tools like Jenkins, GitLab, or Terraform, CICD/GITHUB/ Bitbucket

• Knowledge of common networking technologies like SSH, SMTP, SFTP, HTTPS

• Good to have Docker/ fluent
• ITIL Version 3.0 or Greater
• General Knowledge of financial services industry

Job Responsibilities

• Respond to incidents and coordinate staff follow up, including necessary investigation and risk mitigation, in partnership with LOB business management, corporate partners, and local law enforcement.
• Develop and maintain relationships and lines of communication with law enforcement agencies, key LOB partners and management, participate in key management meetings to maintain visibility and open lines of communication, and coordinate plans to mitigate known civil disturbances, protests, etc. that have proximity or target company locations and personnel.
• Manage guard force in assigned facilities.
• Perform periodic security review and risk assessment at assigned facilities and conduct periodic security and personal safety training.
• Support security infrastructure projects at assigned properties.
• Be available for after-hours response to emergency incidents.
• Travel on occasion to assist with corporate events security and executive protection support as needed.

Required Qualifications, capabilities, and skills

• College degree from a 4-year accredited university and 10+ years of security management experience with corporate security local/state/federal law enforcement, or military.
• Hands on experience in performing risk analysis, identifying vulnerabilities, conducting threat modelling, and performing security reviews
• Advanced analytical skills, decision making capability, strong critical thinking and high degree of comfort in fast-paced dynamic/ambiguous environment operating with initiative from the strategic to tactical level
• Strong security product knowledge and investigative experience
• Attention to detail and delivery oriented, able to effectively plan and track to prescribed timeline, excellent follow-through
• Strong interpersonal and influencing skills, able to work with multiple teams, including the ability to effectively lead a team or work unit
• Hands on experience in performing risk analysis, identifying vulnerabilities, and performing security reviews
• Experience in information gathering, tracking, and consolidation, reporting, dashboards, and presentations
• Knowledge of physical security technology systems and strong familiarity with physical and procedural security concepts
• Self-starter and motivated, flexible and comfortable working with multiple competing timelines and able to operate with limited supervision
• Effective ability to communicate in a concise manner both in speaking writing and leveraging Word, Excel, and PowerPoint

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, opportunity, inclusion, and respect
• Handles OnCall Engineering duties

Required qualifications, capabilities, and skills

• Formal training or certification on Site Reliability concepts and 2+ years applied experience

• Hands on experience as a DevOps Engineer, SRE, or similar role with a focus on improving the reliability
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Proficiency in programming/scripting languages such as Python, Bash, or Go for automation and tool development.
• Experience with infrastructure automation tools such as Terraform, Ansible, or Chef for provisioning and configuration management.
• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies

Job responsibilities

• Establish and promote a library of common ML assets, including reusable ML models, features stores, data pipelines, and standardized templates.
• Lead efforts to create shared tools and platforms that streamline the end-to-end ML lifecycle across the organization.
• Create curative solutions using GenAI workflows through advanced proficiency in large language models (LLMs) and related techniques
• Gain Experience with creating a Generative AI evaluation and feedback loop for GenAI/ML pipeline
• Advise on the strategy and development of multiple products, applications, and technologies. Lead advisor on the technical feasibility and business need for AIML use cases.
• Leverage AI/ML to generate insights and recommendations for business actions, to reduce costs, to increase capabilities, to enhance controls, and to improve employee experiences.
• Build and manage team with responsibility for developing and delivering AI/ML solutions to support AWM - GPB Operations and Core Technology Product Areas
• Drive internal development, promote reuse and partnership of AI/ML techniques and tools with groups across the firm, and leverage vendor solutions, as appropriate
• Partner with AWM AI/ML and Architecture teams to architect and implement scalable, cost effective, enterprise quality data and analytics systems
• Ensure conformance with all applicable controls, policies, and procedure

Required qualifications, capabilities, and skills

• Formal training or certification on Machine Learning concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
• Demonstrated management skills in leading data scientists
• MA/MBA or PhD/ScD in quantitative discipline relating to data science or statistics
• Expertise with modern AI/ML algorithms, techniques, software, and their practical application to build enterprise scale solutions
• Practical experience with statistical data analysis and experimental design
• Practical software development experience in collaborative project settings, including rapid prototyping and disciplined software development processes
• Leadership and executive presence – demonstrated credibility as a thought leader and influencer
• Strong project management skills – track record of driving execution and delivery
• Excellent communications skills – can concisely, clearly, and accurately share ideas

As a Third Party Oversight Max Recovery Senior Associate in Max Recovery Team you will oversee the Third Party Oversight of our external servicers, who manage our portfolios. You will include monitoring servicer performance, identifying and mitigating risks, ensuring compliance with relevant regulations, industry best practices, and internal policies. Above all, ensuring we deliver good customer outcome.

Job Responsibilities

• Manage servicer performance against agreed service levels and ensure they adhere to contractual obligations.
• Implement and maintain Third Party Risk Management frameworks and processes to manage risks effectively.
• Contract Management of the Servicing Agreements ensuring adherence to contract terms.
• Develop and maintain trust-based relationships with the Servicers and internal stakeholders.
• Promoting operational excellence through the review and refinement of processes, policies, and procedures.
• Analyse data, identifying trends, and resolving issues to improve performance.
• Deliver cost efficiency and added value from contracts, with a sound understanding of financial and business principles.
• Contribute to business growth through portfolio acquisitions, particularly the onboarding projects.
• Support Business development initiatives to explore new counterparty relationships.

• Participate in due diligence on servicers and third parties to assess their suitability and identify potential risks.

  Required qualifications, capabilities, and skills

• Knowledge of core regulatory requirements of the business and the wider firm, desk and key individuals with respect to compliance related matters such as Consumer Duty, vulnerable customers, complaint handling, data privacy and data protection.
• Proven ability to assess the impact of regulatory change and work with the servicers to implement solutions that ensure continued compliance.
• Knowledge of the spectrum of consumer lending products in the UK market and the Consumer Credit Act.
• Knowledge of how UK insolvency and bankruptcy arrangements work legally and practically
• Understanding of how consumer receivable portfolios perform including key risks and drivers of performance
• Ability to build rapport and maintain relationships with servicers and internal stakeholders.
• Experience of working with sellers and servicers to effectively project manage the servicing onboarding of portfolio including assisting with commercial or contract negotiations
• Ability to communicate clearly, concisely and thoughtfully with internal and external stakeholders including the Board of Directors, Senior Management, Investment Committee, Middle Office and internal control functions including LOB Legal, LOB compliance, Principal Risk etc.
• Exceptional work ethic, as well as the ability to work under pressure to tight deadlines, whilst maintaining strong attention to detail .
• Strong understanding of Third Party Risk Management principles and practices:
• Ability to identify, assess, and mitigate risks including experience of risk management tools and systems:

Preferred qualifications, capabilities, and skills

• Experience of working as part of a global team with key internal stakeholders across different geographies and time zones

Job responsibilities

• Executes standard software solutions, design, development, and technical troubleshooting
• Writes secure and high-quality code using the syntax of at least one programming language with limited guidance
• Designs, develops, codes, and troubleshoots with consideration of upstream and downstream systems and technical implications
• Applies knowledge of tools within the Software Development Life Cycle toolchain to improve the value realized by automation
• Applies technical troubleshooting to break down solutions and solve technical problems of basic complexity
• Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
• Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
• Adds to team culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 2+ years applied experience
• Hands-on practical experience in system design, application development, testing, and operational stability
• Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
• Demonstrable ability to code in one or more languages
• Experience across the whole Software Development Life Cycle
• Exposure to agile methodologies such as CI/CD, Application Resiliency, and Security
• Emerging knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Preferred qualifications, capabilities, and skills

• Familiarity with modern front-end technologies
• Exposure to cloud technologies